---
description: Quickly find and compare the leading Bitrix24 vs Drift alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Bitrix24 vs Drift - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Bitrix24 \<span\>vs\</span\> Drift](https://www.getapp.ae/compare/90602/108899/bitrix24/vs/drift)

# Compare Bitrix24 vs Drift

Canonical: https://www.getapp.ae/compare/90602/108899/bitrix24/vs/drift

> Detailed comparison between Bitrix24 and Drift. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | Drift |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 990 | 200 |
| **Starting Price** | $69.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Bitrix24

- API
- Activity Tracking
- Content Management System (CMS) Software
- Customer Engagement Software
- Customer Service Analytics
- Customizable Reports
- File Sharing Software
- Lead Generation Software
- Monitoring
- Reminders
- Sales Activity Management
- Scheduling Software
- Segmentation
- Subscriber Management
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Web Forms
- Web-based Deployment

### Drift

- API
- Activity Tracking
- Content Management System (CMS) Software
- Customer Engagement Software
- Customer Service Analytics
- Customizable Reports
- File Sharing Software
- Lead Generation Software
- Monitoring
- Reminders
- Sales Activity Management
- Scheduling Software
- Segmentation
- Subscriber Management
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Web Forms
- Web-based Deployment

## Links

- [View Bitrix24 Profile](https://www.getapp.ae/software/90602/bitrix24)
- [View Drift Profile](https://www.getapp.ae/software/108899/drift)
- [View Original Comparison](https://www.getapp.ae/compare/90602/108899/bitrix24/vs/drift)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Bitrix24 vs Drift - GetApp United Arab Emirates 2026","description":"Quickly find and compare the leading Bitrix24 vs Drift alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ae/compare/90602/108899/bitrix24/vs/drift","about":[{"@id":"https://www.getapp.ae/software/90602/bitrix24#software"},{"@id":"https://www.getapp.ae/software/108899/drift#software"}],"breadcrumb":{"@id":"https://www.getapp.ae/compare/90602/108899/bitrix24/vs/drift#breadcrumblist"},"@id":"https://www.getapp.ae/compare/90602/108899/bitrix24/vs/drift#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ae/#website"},"publisher":{"@id":"https://www.getapp.ae/#organization"},"inLanguage":"en-AE"},{"name":"Bitrix24","description":"Bitrix24 is an all-in-one business management platform that integrates customer relationship management, project and task management, collaboration tools, and automation within a unified digital workspace. The system serves as a consolidated environment for small and medium businesses and provides enterprise-grade functionality for larger organizations. It addresses the needs of sales, marketing, customer support, project delivery, and human resources operations while maintaining data consistency across functions.\n\nThe customer relationship management component delivers lead tracking, deal pipelines, contact management, sales automation with configurable rules and triggers, and analytics for sales performance. Project and task management features include visualization modes such as Kanban boards, Gantt charts, and Scrum frameworks alongside time tracking, workload balancing, and performance reporting. Collaboration capabilities cover real-time messaging, high-definition video conferencing, shared calendars, activity streams, and secure document storage with version control and collaborative editing.\n\nThe platform extends to website presence and e-commerce with a site builder that offers landing pages, web forms, custom domains, an online store, inventory management, and payment processing. Human resources functionality encompasses employee directories, absence schedules, work reports, organizational charts, and time management. An AI assistant named CoPilot provides call transcription, task summarization, content suggestions, and automated insights across modules.\n\nBitrix24 supports integrations via an application marketplace with access to over six hundred sixty third-party applications and services and offers a comprehensive API for custom development and workflow customization. Data import and export tools enable migration from other systems and synchronization with external analytics or messaging platforms. Enterprise deployments may be hosted on customer servers with two-step authentication, AES-2056, single sign-on, and compliance with GDPR, ISO 27001, and PCI DSS Level one standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/55374fdb-657d-427a-9fdc-ecf7fc8ab483.png","url":"https://www.getapp.ae/software/90602/bitrix24","@id":"https://www.getapp.ae/software/90602/bitrix24#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":990},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Drift","description":"Drift is a cloud-based live chat, in-app messaging, and email management solution designed for sales and marketing teams. Drift offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-powered chatbot.\n\nWhen a visitor starts a conversation, Drift displays which page the visitor is on, and if the visitor enters their email address, then their name, location, social profile links, company and job information are made available to users through the side profile drawer. Conversations can be transferred between agents, with users automatically notified when a chat is assigned to them, and typing indicators display when an agent or visitor is responding to the conversation. Users can add custom tags to chats, and filter conversations based on their status. Saved replies can be created for responding to common queries, and users can set away messages to be displayed outside of working hours.\n\nDrift’s in-app messaging allows users to target their customers with full-page takeovers and slider messages. Groups can be targeted by URL, scroll percentage, or using defined segments. Unread in-app messages can also be sent by email after a user-defined time period. Net Promoter Score (NPS) can be measured through surveys sent by email or in-app message. Users can create automated email campaigns with a range of triggers, for customer onboarding, churn prevention, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/75260b08-bdb6-433a-8759-8cfd42d035ac.png","url":"https://www.getapp.ae/software/108899/drift","@id":"https://www.getapp.ae/software/108899/drift#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":200},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.getapp.ae/compare/90602/108899/bitrix24/vs/drift#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Bitrix24 vs Drift","position":3,"item":"https://www.getapp.ae/compare/90602/108899/bitrix24/vs/drift","@type":"ListItem"}]}]}
</script>