---
description: Quickly find and compare the leading CallRail vs Dialpad alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare CallRail vs Dialpad - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [CallRail \<span\>vs\</span\> Dialpad](https://www.getapp.ae/compare/90860/103849/callrail/vs/dialpad-sell)

# Compare CallRail vs Dialpad

Canonical: https://www.getapp.ae/compare/90860/103849/callrail/vs/dialpad-sell

> Detailed comparison between CallRail and Dialpad. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CallRail | Dialpad |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 173 | 563 |
| **Starting Price** | $55.00 | $27.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### CallRail

- API
- Access Controls/Permissions
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Call Disposition
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- File Transfer
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Performance Metrics
- Queue Management
- Recording

### Dialpad

- API
- Access Controls/Permissions
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Call Disposition
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- File Transfer
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Performance Metrics
- Queue Management
- Recording

## Links

- [View CallRail Profile](https://www.getapp.ae/software/90860/callrail)
- [View Dialpad Profile](https://www.getapp.ae/software/103849/dialpad-sell)
- [View Original Comparison](https://www.getapp.ae/compare/90860/103849/callrail/vs/dialpad-sell)

-----

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