---
description: Quickly find and compare the leading Nextiva vs 8x8 Work alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Nextiva vs 8x8 Work - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/593/contact-center/software) > [Nextiva \<span\>vs\</span\> 8x8 Work](https://www.getapp.ae/compare/91289/2052508/nextiva/vs/8x8-x-series)

# Compare Nextiva vs 8x8 Work

Canonical: https://www.getapp.ae/compare/91289/2052508/nextiva/vs/8x8-x-series

> Detailed comparison between Nextiva and 8x8 Work. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | 8x8 Work |
| **Overall rating** | 4.6/5 | 4.1/5 |
| **Total Reviews** | 914 | 309 |
| **Starting Price** | $25.00 | $24.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Recording Software
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Metrics
- SSL Security
- Screen Sharing Software
- Unified Communications Software
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

### 8x8 Work

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Recording Software
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Metrics
- SSL Security
- Screen Sharing Software
- Unified Communications Software
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

## Links

- [View Nextiva Profile](https://www.getapp.ae/software/91289/nextiva)
- [View 8x8 Work Profile](https://www.getapp.ae/software/2052508/8x8-x-series)
- [View Original Comparison](https://www.getapp.ae/compare/91289/2052508/nextiva/vs/8x8-x-series)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Nextiva vs 8x8 Work - GetApp United Arab Emirates 2026","description":"Quickly find and compare the leading Nextiva vs 8x8 Work alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ae/compare/91289/2052508/nextiva/vs/8x8-x-series","about":[{"@id":"https://www.getapp.ae/software/91289/nextiva#software"},{"@id":"https://www.getapp.ae/software/2052508/8x8-x-series#software"}],"breadcrumb":{"@id":"https://www.getapp.ae/compare/91289/2052508/nextiva/vs/8x8-x-series#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ae/compare/91289/2052508/nextiva/vs/8x8-x-series#webpage","isPartOf":{"@id":"https://www.getapp.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.getapp.ae/#organization"}},{"name":"Nextiva","description":"Nextiva is a unified customer experience management platform that brings together every customer conversation across the entire customer journey. The platform provides a single, AI-powered solution for voice, video, chat, social media, email, and more. Nextiva's open architecture and powerful workflow engine enable businesses to design and optimize personalized customer journeys from day one.\n\nThe platform's AI and automation capabilities deliver immediate value, with features like a generative AI knowledge base, secure payment agent assist, and automated dispositioning. Advanced analytics provide real-time customer insights and sentiment, empowering teams to make data-driven decisions. Nextiva's intelligent routing and journey orchestration capabilities also ensure seamless, context-driven customer experiences across all channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3a1e827-b82d-4d6d-824a-4fde7634f547.png","url":"https://www.getapp.ae/software/91289/nextiva","@type":"SoftwareApplication","@id":"https://www.getapp.ae/software/91289/nextiva#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"8x8 Work","description":"8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows, and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f1a98db3-582a-444c-90bf-fd924647068b.png","url":"https://www.getapp.ae/software/2052508/8x8-x-series","@type":"SoftwareApplication","@id":"https://www.getapp.ae/software/2052508/8x8-x-series#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":309},"offers":{"price":"24","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/593/contact-center/software","@type":"ListItem"},{"name":"Nextiva vs 8x8 Work","position":3,"item":"https://www.getapp.ae/compare/91289/2052508/nextiva/vs/8x8-x-series","@type":"ListItem"}],"@id":"https://www.getapp.ae/compare/91289/2052508/nextiva/vs/8x8-x-series#breadcrumblist"}]}
</script>