---
description: Quickly find and compare the leading LiveAgent vs Heymarket alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Heymarket - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [LiveAgent \<span\>vs\</span\> Heymarket](https://www.getapp.ae/compare/91301/112675/liveagent/vs/heymarket)

# Compare LiveAgent vs Heymarket

Canonical: https://www.getapp.ae/compare/91301/112675/liveagent/vs/heymarket

> Detailed comparison between LiveAgent and Heymarket. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Heymarket |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1783 | 47 |
| **Starting Price** | $15.00 | $31.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Contact Management Software
- Customizable Templates
- Inbox Management
- Lead Capture Software
- Lead Management Software
- Multi-Channel Communication
- Performance Metrics
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Segmentation
- Social Media Integration
- Surveys & Feedback
- Template Management
- Templates
- Workflow Management Software

### Heymarket

- API
- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Contact Management Software
- Customizable Templates
- Inbox Management
- Lead Capture Software
- Lead Management Software
- Multi-Channel Communication
- Performance Metrics
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Segmentation
- Social Media Integration
- Surveys & Feedback
- Template Management
- Templates
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.getapp.ae/software/91301/liveagent)
- [View Heymarket Profile](https://www.getapp.ae/software/112675/heymarket)
- [View Original Comparison](https://www.getapp.ae/compare/91301/112675/liveagent/vs/heymarket)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs Heymarket - GetApp United Arab Emirates 2026","description":"Quickly find and compare the leading LiveAgent vs Heymarket alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ae/compare/91301/112675/liveagent/vs/heymarket","about":[{"@id":"https://www.getapp.ae/software/91301/liveagent#software"},{"@id":"https://www.getapp.ae/software/112675/heymarket#software"}],"breadcrumb":{"@id":"https://www.getapp.ae/compare/91301/112675/liveagent/vs/heymarket#breadcrumblist"},"@id":"https://www.getapp.ae/compare/91301/112675/liveagent/vs/heymarket#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ae/#website"},"publisher":{"@id":"https://www.getapp.ae/#organization"},"inLanguage":"en-AE"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3e5791a5-255d-4344-b4f8-05a193b39cee.jpeg","url":"https://www.getapp.ae/software/91301/liveagent","@id":"https://www.getapp.ae/software/91301/liveagent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1783},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Heymarket","description":"Heymarket is a business messaging solution which provides shared inboxes for text and Facebook messaging with customers, contractors, or partners. The system can be used by sales, support, marketing, and operations teams to manage staff updates, customer appointment confirmations, dispatching, support requests, and more. Different teams can each have their own shared inbox, and chats can be assigned to individual team members, with indicators to show which team members are viewing or responding to a conversation. Contacts can be split into lists for targeted bulk messaging, and messages can be scheduled to be sent at a set date and time. Internal notes can be recorded and stored to share information with team members, and users can set reminders for messages or contacts requiring follow-ups. Heymarket also provides a customizable web chat widget which is managed from the shared inbox alongside SMS and Facebook messages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/095a643c-0a22-4a27-836b-fafe2d599454.png","url":"https://www.getapp.ae/software/112675/heymarket","@id":"https://www.getapp.ae/software/112675/heymarket#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":47},"offers":{"price":"31","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.getapp.ae/compare/91301/112675/liveagent/vs/heymarket#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"LiveAgent vs Heymarket","position":3,"item":"https://www.getapp.ae/compare/91301/112675/liveagent/vs/heymarket","@type":"ListItem"}]}]}
</script>