---
description: Quickly find and compare the leading LiveAgent vs Rocket.Chat alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Rocket.Chat - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> Rocket.Chat](https://www.getapp.ae/compare/91301/112763/liveagent/vs/rocket-chat)

# Compare LiveAgent vs Rocket.Chat

Canonical: https://www.getapp.ae/compare/91301/112763/liveagent/vs/rocket-chat

> Detailed comparison between LiveAgent and Rocket.Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Rocket.Chat |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1782 | 156 |
| **Starting Price** | $15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### LiveAgent

- API
- Call Recording Software
- Canned Responses
- Chat/Messaging
- Content Management System (CMS) Software
- Customizable Reports
- Employee Activity Monitoring
- File Sharing Software
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- Real-Time Chat
- Real-Time Reporting
- Screen Sharing Software
- Search/Filter
- Task Management Software
- Transcripts/Chat History
- Transfers/Routing
- Video Chat
- Workflow Management Software

### Rocket.Chat

- API
- Call Recording Software
- Canned Responses
- Chat/Messaging
- Content Management System (CMS) Software
- Customizable Reports
- Employee Activity Monitoring
- File Sharing Software
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- Real-Time Chat
- Real-Time Reporting
- Screen Sharing Software
- Search/Filter
- Task Management Software
- Transcripts/Chat History
- Transfers/Routing
- Video Chat
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.getapp.ae/software/91301/liveagent)
- [View Rocket.Chat Profile](https://www.getapp.ae/software/112763/rocket-chat)
- [View Original Comparison](https://www.getapp.ae/compare/91301/112763/liveagent/vs/rocket-chat)

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