---
description: Quickly find and compare the leading LiveAgent vs Fathom alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Fathom - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/287/help-desk-ticketing/software) > [LiveAgent \<span\>vs\</span\> Fathom](https://www.getapp.ae/compare/91301/2071295/liveagent/vs/fathom-1)

# Compare LiveAgent vs Fathom

Canonical: https://www.getapp.ae/compare/91301/2071295/liveagent/vs/fathom-1

> Detailed comparison between LiveAgent and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Fathom |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 807 |
| **Starting Price** | $15.00 | $15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Access Controls/Permissions
- CRM Software
- Call Recording Software
- Call Tracking Software
- Chatbot Software
- Collaboration Tools
- Configurable Workflow
- File Sharing Software
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Task Management Software
- Templates

### Fathom

- AI/Machine Learning
- API
- Access Controls/Permissions
- CRM Software
- Call Recording Software
- Call Tracking Software
- Chatbot Software
- Collaboration Tools
- Configurable Workflow
- File Sharing Software
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Task Management Software
- Templates

## Links

- [View LiveAgent Profile](https://www.getapp.ae/software/91301/liveagent)
- [View Fathom Profile](https://www.getapp.ae/software/2071295/fathom-1)
- [View Original Comparison](https://www.getapp.ae/compare/91301/2071295/liveagent/vs/fathom-1)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs Fathom - GetApp United Arab Emirates 2026","description":"Quickly find and compare the leading LiveAgent vs Fathom alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ae/compare/91301/2071295/liveagent/vs/fathom-1","about":[{"@id":"https://www.getapp.ae/software/91301/liveagent#software"},{"@id":"https://www.getapp.ae/software/2071295/fathom-1#software"}],"breadcrumb":{"@id":"https://www.getapp.ae/compare/91301/2071295/liveagent/vs/fathom-1#breadcrumblist"},"@id":"https://www.getapp.ae/compare/91301/2071295/liveagent/vs/fathom-1#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.getapp.ae/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.ae/software/91301/liveagent","@id":"https://www.getapp.ae/software/91301/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Fathom","description":"Fathom is the free AI meeting assistant that records, transcribes, highlights, and summarizes your Zoom, Google Meet or Microsoft Team meetings so you can focus on the conversations instead of taking notes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ea5a9ffe-d736-423b-8969-d9eb21562e61.png","url":"https://www.getapp.ae/software/2071295/fathom-1","@id":"https://www.getapp.ae/software/2071295/fathom-1#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":807},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.getapp.ae/compare/91301/2071295/liveagent/vs/fathom-1#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"LiveAgent vs Fathom","position":3,"item":"https://www.getapp.ae/compare/91301/2071295/liveagent/vs/fathom-1","@type":"ListItem"}]}]}
</script>