---
description: Quickly find and compare the leading Freshservice vs Agiloft alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshservice vs Agiloft - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/292/it-service-management-itsm/software) > [Freshservice \<span\>vs\</span\> Agiloft](https://www.getapp.ae/compare/91351/103389/freshservice/vs/agiloft)

# Compare Freshservice vs Agiloft

Canonical: https://www.getapp.ae/compare/91351/103389/freshservice/vs/agiloft

> Detailed comparison between Freshservice and Agiloft. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshservice | Agiloft |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 685 | 38 |
| **Starting Price** | $19.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- API
- Activity Tracking
- Asset Tracking Software
- Audit Trail
- Change Management Software
- Chat/Messaging
- Completion Tracking
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Full Text Search
- Inventory Management Software
- Multi-Channel Communication
- Onboarding Software
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Team Collaboration
- Workflow Management Software

### Agiloft

- API
- Activity Tracking
- Asset Tracking Software
- Audit Trail
- Change Management Software
- Chat/Messaging
- Completion Tracking
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Full Text Search
- Inventory Management Software
- Multi-Channel Communication
- Onboarding Software
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Team Collaboration
- Workflow Management Software

## Links

- [View Freshservice Profile](https://www.getapp.ae/software/91351/freshservice)
- [View Agiloft Profile](https://www.getapp.ae/software/103389/agiloft)
- [View Original Comparison](https://www.getapp.ae/compare/91351/103389/freshservice/vs/agiloft)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Freshservice vs Agiloft - GetApp United Arab Emirates 2026","description":"Quickly find and compare the leading Freshservice vs Agiloft alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ae/compare/91351/103389/freshservice/vs/agiloft","about":[{"@id":"https://www.getapp.ae/software/91351/freshservice#software"},{"@id":"https://www.getapp.ae/software/103389/agiloft#software"}],"breadcrumb":{"@id":"https://www.getapp.ae/compare/91351/103389/freshservice/vs/agiloft#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ae/compare/91351/103389/freshservice/vs/agiloft#webpage","isPartOf":{"@id":"https://www.getapp.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.getapp.ae/#organization"}},{"name":"Freshservice","description":"Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.\n\nFreshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.\n\nFreshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.\n\nFreshservice is part of the Freshworks product family, whose flagship product is the leading customer support solution Freshdesk – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9198c5f7-1454-48b6-9b59-a7e2b05a451e.png","url":"https://www.getapp.ae/software/91351/freshservice","@type":"SoftwareApplication","@id":"https://www.getapp.ae/software/91351/freshservice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":685},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Agiloft","description":"Agiloft offers a cloud-based contract lifecycle management (CLM) system that enhances business efficiency and minimizes risk by streamlining contract procedures. Its Data-first Agreement Platform offers deep insights into contract data, promoting collaborative agreement formation across organizations. Agiloft automates key contract management activities, allowing for the creation of superior contracts more swiftly.\n\nThe platform features an Integration Hub that facilitates connections with a variety of business systems using simple drag-and-drop integrations, ensuring smooth integration of contract data throughout the organization. Furthermore, Agiloft employs advanced artificial intelligence through its ConvoAI and AI Platform, which provide smart contract review and analysis, thus refining the contract management process even further.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2a21d954-9f28-4a01-9d8e-0ce2be6ebaea.jpeg","url":"https://www.getapp.ae/software/103389/agiloft","@type":"SoftwareApplication","@id":"https://www.getapp.ae/software/103389/agiloft#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":38},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Management (ITSM) Software","position":2,"item":"/directory/292/it-service-management-itsm/software","@type":"ListItem"},{"name":"Freshservice vs Agiloft","position":3,"item":"https://www.getapp.ae/compare/91351/103389/freshservice/vs/agiloft","@type":"ListItem"}],"@id":"https://www.getapp.ae/compare/91351/103389/freshservice/vs/agiloft#breadcrumblist"}]}
</script>