---
description: Quickly find and compare the leading ServiceNow vs Astea Alliance alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ServiceNow vs Astea Alliance - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Application Development Software](/directory/370/application-development/software) > [ServiceNow \<span\>vs\</span\> Astea Alliance](https://www.getapp.ae/compare/9156/100116/servicenow/vs/astea-alliance)

# Compare ServiceNow vs Astea Alliance

Canonical: https://www.getapp.ae/compare/9156/100116/servicenow/vs/astea-alliance

> Detailed comparison between ServiceNow and Astea Alliance. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | Astea Alliance |
| **Overall rating** | 4.5/5 | 3.8/5 |
| **Total Reviews** | 344 | 27 |
| **Starting Price** | $100.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### ServiceNow

- API
- Asset Tracking Software
- Capacity Management
- Change Management Software
- Configurable Workflow
- Contract/License Management
- Data Storage Management
- IT Cost Management
- Knowledge Management Software
- License Management Software
- Monitoring
- Project Management Software
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Request Assignment
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### Astea Alliance

- API
- Project Management Software
- Real-Time Reporting
- Scheduling Software

## Links

- [View ServiceNow Profile](https://www.getapp.ae/software/9156/servicenow)
- [View Astea Alliance Profile](https://www.getapp.ae/software/100116/astea-alliance)
- [View Original Comparison](https://www.getapp.ae/compare/9156/100116/servicenow/vs/astea-alliance)

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