---
description: Quickly find and compare the leading Conversational Cloud vs LiveAgent alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Conversational Cloud vs LiveAgent - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platform Software](/directory/1647/conversational-ai-platform/software) > [Conversational Cloud \<span\>vs\</span\> LiveAgent](https://www.getapp.ae/compare/944/91301/liveperson/vs/liveagent)

# Compare Conversational Cloud vs LiveAgent

Canonical: https://www.getapp.ae/compare/944/91301/liveperson/vs/liveagent

> Detailed comparison between Conversational Cloud and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Conversational Cloud | LiveAgent |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 41 | 1753 |
| **Starting Price** | $1.00 | $15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Conversational Cloud

- AI/Machine Learning
- API
- Canned Responses
- Chat/Messaging
- Customizable Reports
- File Sharing Software
- Knowledge Management Software
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Analytics
- Real-Time Reporting
- Screen Sharing Software
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### LiveAgent

- AI/Machine Learning
- API
- Canned Responses
- Chat/Messaging
- Customizable Reports
- File Sharing Software
- Knowledge Management Software
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Analytics
- Real-Time Reporting
- Screen Sharing Software
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Conversational Cloud Profile](https://www.getapp.ae/software/944/liveperson)
- [View LiveAgent Profile](https://www.getapp.ae/software/91301/liveagent)
- [View Original Comparison](https://www.getapp.ae/compare/944/91301/liveperson/vs/liveagent)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Conversational Cloud vs LiveAgent - GetApp United Arab Emirates 2026","description":"Quickly find and compare the leading Conversational Cloud vs LiveAgent alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ae/compare/944/91301/liveperson/vs/liveagent","about":[{"@id":"https://www.getapp.ae/software/944/liveperson#software"},{"@id":"https://www.getapp.ae/software/91301/liveagent#software"}],"breadcrumb":{"@id":"https://www.getapp.ae/compare/944/91301/liveperson/vs/liveagent#breadcrumblist"},"@id":"https://www.getapp.ae/compare/944/91301/liveperson/vs/liveagent#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.getapp.ae/#organization"}},{"name":"Conversational Cloud","description":"LivePerson is a Conversational AI company leveraging more than 20 years of consumer intent data to power brand-to-consumer conversations. Using LivePerson’s Conversational Cloud, brands can move away from synchronous channels like voice and traditional live chat and engage with consumers on their time, in the channels they use every day like WhatsApp, Apple Business Chat, and many others. Whether a consumer is reaching out for product help, or a brand wants to start a proactive, two-way message about a sale or promotion, LivePerson’s Conversational AI allows brands to optimize sales, care, and marketing operations without sacrificing customer experience. Customers get a hyper-personalized experience, and brands get cost-saving efficiencies and improved customer LTV.\n \nLivePerson’s cloud-based platform is accessible from any web browser, making for easy transitions in and out of remote work. The readily available suite of AI products includes an intent recognition and management platform, a low-code bot-building tool, a world-class NLU, and a robust analytics platform built on a first-of-its-kind, proprietary algorithm designed specifically to optimize messaging operations. Together, these tools and more enable brands to quickly automate high-volume inquiries and provide a consolidated view of the most popular two-way communication channels like Apple Business Chat, WhatsApp, social, SMS, email, and more.\n \nLivePerson’s 18,000 global customers, including many Fortune 500 companies, use our conversational solutions to orchestrate humans and AI at scale and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. LivePerson was named to Fast Company’s World's Most Innovative Companies list in 2020.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/265260e4-207e-4f5e-b1f8-fd637a52f9da.png","url":"https://www.getapp.ae/software/944/liveperson","@id":"https://www.getapp.ae/software/944/liveperson#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":41},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.ae/software/91301/liveagent","@id":"https://www.getapp.ae/software/91301/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ae/compare/944/91301/liveperson/vs/liveagent#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platform Software","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"Conversational Cloud vs LiveAgent","position":3,"item":"https://www.getapp.ae/compare/944/91301/liveperson/vs/liveagent","@type":"ListItem"}]}]}
</script>
