---
description: Quickly find and compare the leading Jira vs OneDesk alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Jira vs OneDesk - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [OKR Software](/directory/1013/okr/software) > [Jira \<span\>vs\</span\> OneDesk](https://www.getapp.ae/compare/9953/10202/jira/vs/onedesk)

# Compare Jira vs OneDesk

Canonical: https://www.getapp.ae/compare/9953/10202/jira/vs/onedesk

> Detailed comparison between Jira and OneDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Jira | OneDesk |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 15371 | 12 |
| **Starting Price** | $7.91 | $11.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Jira

- API
- Activity Tracking
- Agile Methodologies
- Budget Management
- Change Management Software
- Customizable Reports
- File Sharing Software
- Idea Management Software
- Milestone Tracking
- Project Planning/Scheduling
- Project Workflow
- Projections
- Real-Time Chat
- Real-Time Reporting
- Recurring Tasks
- Status Tracking
- Surveys & Feedback
- Task Management Software
- Timesheet Management
- Workflow Management Software

### OneDesk

- API
- Activity Tracking
- Agile Methodologies
- Budget Management
- Change Management Software
- Customizable Reports
- File Sharing Software
- Idea Management Software
- Milestone Tracking
- Project Planning/Scheduling
- Project Workflow
- Projections
- Real-Time Chat
- Real-Time Reporting
- Recurring Tasks
- Status Tracking
- Surveys & Feedback
- Task Management Software
- Timesheet Management
- Workflow Management Software

## Links

- [View Jira Profile](https://www.getapp.ae/software/9953/jira)
- [View OneDesk Profile](https://www.getapp.ae/software/10202/onedesk)
- [View Original Comparison](https://www.getapp.ae/compare/9953/10202/jira/vs/onedesk)

-----

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