---
description: Quickly find and compare the leading Jira vs ManageEngine ServiceDesk Plus alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Jira vs ManageEngine ServiceDesk Plus - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [OKR Software](/directory/1013/okr/software) > [Jira \<span\>vs\</span\> ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/9953/20521/jira/vs/manageengine-service-desk-plus)

# Compare Jira vs ManageEngine ServiceDesk Plus

Canonical: https://www.getapp.ae/compare/9953/20521/jira/vs/manageengine-service-desk-plus

> Detailed comparison between Jira and ManageEngine ServiceDesk Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Jira | ManageEngine ServiceDesk Plus |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 15362 | 230 |
| **Starting Price** | $7.91 | $16.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Jira

- API
- Activity Tracking
- Audit Trail
- Change Management Software
- Commenting/Notes
- Configurable Workflow
- Customizable Reports
- Inventory Management Software
- Issue Management
- Issue Scheduling
- Monitoring
- Projections
- Real-Time Chat
- Real-Time Reporting
- Reminders
- Search/Filter
- Status Tracking
- Surveys & Feedback
- Task Management Software
- Workflow Management Software

### ManageEngine ServiceDesk Plus

- API
- Activity Tracking
- Audit Trail
- Change Management Software
- Commenting/Notes
- Configurable Workflow
- Customizable Reports
- Inventory Management Software
- Issue Management
- Issue Scheduling
- Monitoring
- Projections
- Real-Time Chat
- Real-Time Reporting
- Reminders
- Search/Filter
- Status Tracking
- Surveys & Feedback
- Task Management Software
- Workflow Management Software

## Links

- [View Jira Profile](https://www.getapp.ae/software/9953/jira)
- [View ManageEngine ServiceDesk Plus Profile](https://www.getapp.ae/software/20521/manageengine-service-desk-plus)
- [View Original Comparison](https://www.getapp.ae/compare/9953/20521/jira/vs/manageengine-service-desk-plus)

-----

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