CMDB Software

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice

Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more Read more about Device42

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created. Read more about HaloITSM

Discover and centralize everything you need to know about physical, virtual, and cloud assets in a single platform, laying the groundwork for building a CMDB and a normalized catalog. Read more about InvGate Insight

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance. Read more about ServiceNow

BOSSDesk provides a fully integrated Service Desk/Help Desk solution with a CMDB for both Cloud and On-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Read more about BOSSDesk

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator

TOPdesk is an ITIL-aligned service management software with KPI dashboards designed for IT, facilities management, and HR help desks to aid communications Read more about TOPdesk

ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing Read more about ChangeGear

Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management. Read more about Motadata ServiceOps

Manage the inventory of company resources and obtain complete visibility of the infrastructure: devices, machinery, contracts, licenses etc. Link tickets to the associated resource and monitor failure times. Track relationships between resources and optimize purchases. Modular and scalable. Read more about Deepser

Qualys Cloud Platform is designed to help businesses automate the security and monitoring of web applications and gain visibility into the utilization of IT assets. It enables IT professionals to detect threats related to unauthorized access across networks and conduct audits and IP scans. Read more about Qualys Cloud Platform

SymphonyAI Summit transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience. Read more about Summit

Simple to use CMDB solution ideal for SMBs. It keeps an eye on all hardware, software and its documentation. It allows you to manage the entire lifecycle of IT, contracts, SLAs, or responsibilities of IT staff. Know when what was purchased, when the warranty expires, or when an update took place. Read more about Aptien

AWS Config is a configuration and vulnerability management software that helps businesses manage continuous audits, operational troubleshooting, compliance monitoring, and more from within a unified platform. It allows staff members to automatically send updates of all configuration changes including resource updation, creation, and deletion. Read more about AWS Config

Incredibly flexible CMDB that is fully integrated with all other modules. Ability to customize and configure every aspect of CMDB from within application without specialist knowledge. Read more about Canfigure

Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management. Read more about Virima

ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box. Read more about ky2help

vScope is an IT asset management tool that automatically inventories and creates an overview of an organization’s IT information. With vScope IT departments can create powerful reports and analyzes which will ensure a stable and cost efficient delivery of IT. Read more about vScope

Complete data is the basis for managing IT assets, optimizing costs and minimizing risks. TThe integration of different data sources and the preparation of concise dashboards and reports serve as a decision-making base and enable you to effectively manage data with the highest data quality. Read more about RayVentory

A hybrid application dependency mapping platform enables creation of interactive, real-time maps of your IT environment. Offers detailed visibility, real-time data, quick time to value, and is simple and easy to use. Read more about Faddom

Ticket Management Keep track of your tasks and those of your teams. Ticket Quickly and easily capture information about your customer requests. Knowledgebase Access shared knowledge Read more about Tesseron ASM

CMS is an online configuration management tool that lets your operators audit, monitor and configure the Genesys infrastructure. It gives a clear picture of the entire change management process lifecycle. CMS helps track and manage an object change throughout its whole life cycle. Read more about Pointel Configuration Management Solution

CloudAware is a cloud management platform designed to help enterprise IT teams deploy and manage applications across Amazon, Azure, and Google Cloud platforms. Key features include data collection, custom fields, filtered views, data encryption, tag management, and analytics. Read more about CloudAware

Universal Discovery and Universal CMDB is a configuration management platform, which helps organizations manage, monitor, and map hybrid IT assets across containers, multi-cloud, or on-premise environments using agent-based, agentless, or passive discovery modes. Read more about UCMDB

Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated. Read more about Versio.io

SAFIRANXT is a telecom management platform that integrates with different MDM/EMM providers and ERP systems. The platform can perform audits, contest accounts, follow up on contracts, manage inventory, and automate centralized cost assessments. Read more about SAFIRANXT

With Resolve Actions Express SaaS edition and Automation Accelerator packs, you can rapidly deploy IT automation across IT teams and develop automated workflows for your domain-specific use cases. Read more about Resolve