Text Mining Software

DiscoverText supports advanced search, metadata filtering, de-duplication, clustering, human coding, and the development of custom machine-learning classifiers. Read more about DiscoverText

VizRefra is a web-based text mining and analysis tool that provides business managers with AI tools for text intelligence operations. Key attributes include graphical data representation, summarization, tagging, text analysis, topic clustering, sentiment analysis, and predictive modeling. Read more about VizRefra

NVivo is a data analysis software, which helps businesses in the education, healthcare, non-profit, public, and other sectors organize, store, or evaluate qualitative data and manage cloud-based collaboration and automated transcription processes. Read more about NVivo

Zyte (formerly Scrapinghub) is a full stack web scraping platform for business startups and Enterprises, comprising a suite of developer tools alongside managed services for data on demand applications. We’re not just dedicated to data; we’re obsessed. Data’s powerful stuff. And we think every organization should be able to access it quickly and... Read more about Zyte

Capture web data, automate processes and scale. Trusted by thousands of businesses and over 30% of the global Fortune 500 companies. Free phone support. Read more about Mozenda

VT Docs is a document analysis software for proposal and contract teams. It allows government contractors to optimize every step of their proposal and contract review process, without forcing behavior change. Read more about VT Docs

Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. Read more about Chattermill

Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience. Read more about Keatext

Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding. Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise. Read more about Thematic

Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business. Read more about Lumoa

Cauliflower is a customer feedback analysis tool that uses AI to provide actionable insights on customer feedback, for CX & product teams, marketeers and consultants. Read more about Cauliflower

PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data Read more about PrediCX

VT Writer is a Language Analysis Platform for teams across the enterprise. It improves the quality of mission critical business writing by analyzing and scoring content for readability. This solution is for all teams in large organizations to eliminate off-brand and non-compliant language. Read more about VT Writer

Deep Talk transforms text conversations with customers into valuable data to sell more, have a better customer experience, and improve products using Artificial Intelligence. Read more about Deep Talk

Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners. Read more about Centralpoint

PaloPro is a social listening solution, which assists marketing, brand, and communication teams with monitoring news, posts, discussions, and videos across the internet and social media channels in real-time. It is primarily designed to help businesses gather and analyze brand-specific references. Read more about Palo Pro

InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience. The application helps businesses in the automotive, healthcare, finance, IT retail, and utility sectors capture customer feedback from multiple channels in texts, voice and video formats and... Read more about InMoment

SimpleX is an easy-to-use console that brings cutting edge semantic AI to no-code users to handle text data better and faster. Import, analyze & search text data 10 x faster with a tool that truly understands language. Share insights with the team and clients thanks to powerful dataviz module Read more about SimpleX

Writer (formerly Qordoba) is an AI writing assistant for businesses. What makes it powerful is the style guide platform behind it, which enables you to customize writing guidelines to your unique brand and helps everyone at your company write with the same style, terminology, and brand voice. Read more about Writer

BytesView Analytics is a powerful AI-based platform for text analysis that provides businesses with valuable insights to optimize their online performance. Read more about Bytesview

MonkeyLearn is a cloud-based text analytics solution that extracts data from emails, surveys, tweets, or any text and turns it into custom visualizations. The platform provides insights and workflow automations for support, product, customer experience (CX), and development teams. Read more about MonkeyLearn

IBM Watson Natural Language Understanding is a natural language processing solution, which provides features such as customized insights, metadata extraction, text analytics, data categorization, high-level concept identification, and sentiment analysis. Read more about IBM Watson Natural Language Understanding

Text mining is the process of extracting information from text. A range of terms is common in the industry, such as text mining and information mining. The analysis processes build on techniques from Natural Language Processing, Computational Linguistics and Data Science. Read more about Gavagai

Survey Analytics helps companies listen. Our interconnected and scalable suite of powerful tools allow you to collect 360 feedback both internally and externally. We also offer great developer tools such as an API and SDK for full integration to meet the needs of your custom environment. Read more about Survey Analytics

Maple manages mathematical needs and allows calculations to be treated like like the valuable assets they are. Read more about Maple

Wrench.AI is a personalization platform that distills complex data into painless human insights. We automate research and behavioral analytics for data-driven organizations that want to understand “Who” their audience is, “What” they care about, and “How” to serve them better. Read more about Wrench.ai

Klassifier is a platform that allows non-IT folks to take advantage of AI's benefits. Anyone can utilize this procedure because it is so simple. Read more about Klassifier

Surveytagger takes in customer comments in an Excel file and tags the comments with topic and sentiment. Results are presented in a dashboard with drill-down capability and Excel exports. Surveytagger works in ten languages: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish and Swedish. Read more about Surveytagger

OpenText Magellan is a fully integrated AI & Analytics platform that lets users explore and understand unstructured data from disparate sources. The data provides insights on metadata such as sentiment and emotion for better decision-making while freeing up resources and time. Read more about OpenText Magellan

Advize is a cloud-based customer feedback analysis & experience automation solution which allows users to combine voice of the customer (VoC) feedback from across the customer journey, identify themes & customer sentiments, & combine reach, loyalty & satisfaction scores to prioritize impact drivers Read more about Advize

Intelligent OCR is an optical character recognition solution for business of all sizes that can scan documents and emails to capture relevant data from document formats such as PDF, XML, EDL, Microsoft Word, TIFF, JPEG, HTLM, and more. Read more about EchoVera Intelligent OCR

Sinequa is a cloud-based and on-premise search and analytics platform designed to help large enterprises discover insights from structured or unstructured data by using artificial intelligence (AI) and machine learning technology. Read more about Sinequa

The Accern NoCodeNLP Platform empowers citizen data scientists to extract insights from unstructured data. Read more about Accern

Repustate is a natural language processing (NLP) software designed to help businesses in the pharmaceutical, automotive, government, and other sectors analyze customers’ sentiments across product reviews, podcasts, and videos. Administrators can utilize AI-enabled tools to automatically extract relevant information from unstructured data in... Read more about Repustate

Kapiche is a feedback analytics platform that analyses customer feedback data, empowering users to improve decision-making and positively impact their company’s bottom line. Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes, with no set up. Read more about Kapiche

Intelligent CX Analytics to understand why your NPS drops Read more about Clootrack

Semantria is a text analytics and sentiment analysis app that interprets social media engagement and other customer interactions. The app pulls data from tweets and Facebook posts, as well as survey results, reviews and other business content to identify trends and provide deeper customer insight. Read more about Semantria

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio.CX

Amenity Analytics is a natural language processing software designed to help businesses in the finance and insurance sector transform data into actionable insights. It offers a key drivers module, which enables administrators to identify emerging risks and analyze the company's health. Read more about Amenity Analytics

Eigen is a natural language processing (NLP) software designed to help businesses in the finance industry analyze interactions between devices and human language and process large amounts of natural language data in real-time. It enables organizations to automatically extract critical information from business documents, predict operational risks,... Read more about Eigen

High performance production-ready NLP API for Named Entity Recognition (NER), sentiment-analysis, classification, summarization, question answering, translation, language detection, tokenization, and POS tagging. It is based on spaCy and HuggingFace transformers and all models can be used for free. Read more about NLP Cloud

iFinder is an enterprise search application tool that helps businesses process information quickly and utilize received insights to facilitate decision-making processes. Professionals can search for important information and documents and intelligently enhance this data using AI methods. Read more about iFinder

MeaningCloud is a text analytics software designed to help businesses across publishing, banking, insurance, healthcare, and pharmaceutical industries gain data insights into unstructured information sources. It enables employees to extract data from various document types. Read more about MeaningCloud

Luminoso is a cloud-based text analytics software designed to help businesses of all sizes upload, analyze, and visualize structured and unstructured customer insights data using artificial intelligence (AI) and natural language understanding technology. The platform includes multilingual capabilities, enabling organizations to process data in... Read more about Luminoso

unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty. Read more about unitQ

Maple Flow combines a simple, freeform interface and a math engine. Read more about Maple Flow

Get ultimate Text Analysis Solution-related sentiment, detect emotion from text easily, and more. This helps analyze what consumers are thinking by reading their emotions and underlying intent. Read more about Textrics

Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an... Read more about Qemotion

Verint® Text Analytics™ is an innovative software solution that allows users to gain enhanced insight into their customer experience across web chat, social, email, call notes and more. Read more about Verint Text Analytics

An automated no-code AI platform that enables end-to-end data science and AI for the organization and provides value across different departments Read more about FutureAnalytica