Speech Analytics Software
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92 Software options
Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.
Read more about XEBO.ai
Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX
Read more about NICE CXone
Fathom is the free AI meeting assistant that records, transcribes, and summarizes your Zoom, Google Meet or Microsoft Team meetings so you can focus on the conversations instead of taking notes.
Read more about Fathom
Get unfiltered visibility into what's happening with your sales team, your deals, and your market with Revenue Intelligence from Gong.
Read more about Gong.io
Calabrio One Suite is a comprehensive performance software designed to enable contact centers to deliver seamless and hyper-personalized experiences. With AI-fueled insights and automated workflows, the suite enables contact centers to work smarter and faster. Calabrio One offers a fully integrated solution to tackle the growing demands and...
Read more about Calabrio ONE
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.
Read more about XM for Customer Experience
Dragon Professional Individual is a speech recognition software designed to help professionals leverage deep learning technology to dictate and transcribe documents. Its smart format rules automatically adapt to required abbreviations, phone numbers, dates, and other appearing details.
Read more about Dragon Professional Individual
Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit.
Read more about Convin
Salesloft is a cloud-based sales engagement platform that helps sales teams to automate sales plays, access coaching material, manage pipelines, and more. The platform offers a range of integrated modules including Sales Email, Calendaring, Analytics, CRM Sync, and more.
Read more about SalesLoft
Rillavoice is a cloud-based speech analytics software for the home improvement industry. It uses AI to automatically transcribe, analyze, and give users feedback to improve their close rates and help their sales managers save dozens of hours every month.
The AI provides insights to help reps talk better, follow the sales processes to increase...
Read more about Rilla
JustCall's advanced features includes speech analytics, real-time transcription, AI-based scoring, conversational insights, & more.
Read more about JustCall
Top A.I-enabled Speech Recognition technology in the Edtech market with nearly 95% accuracy when compared to native teachers. Easy-to-integrate API, cost reduction, game-changer speech features for your education platforms.
Read more about ELSA Speak
Sonix is a cloud-based audio transcription solution for industries including journalism, law, research, education, video production, and more. The flexible online platform is able to automatically convert audio or video files into a transcript in minutes and offers tools for reviewing and editing.
Read more about Sonix
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.
Read more about CallTrackingMetrics
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.
Read more about Sprinklr
Talkatoo is a speech recognition and dictation software that helps veterinary organizations utilize speech-to-text technology to capture chart notes on a centralized platform. It provides a built-in medical dictionary, which lets medical professionals dictate terms, such as eosinophilia, hypothermia, intubation, and more.
Read more about Talkatoo
Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software. Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings.
Read more about Chorus
Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance.
Read more about Modjo
Appen is the global leader in AI training data. We power AI innovation, building a future driven by cutting-edge advancements in smart technology. Most of today’s interactions between consumers and AI are supported by Appen.
Read more about Appen
ClearTouch is a cloud-hosted contact center platform provider, which specializes in boosting the customer experience of organizations in BPOs, consumer goods, and services, healthcare, insurance, and banking
Read more about ClearTouch Operator
MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team.
Read more about MaxContact
Leexi is a cloud-based conversational intelligence platform that helps businesses analyze, summarize, and transcribe audio and video calls. With its AI-powered meeting summary and automated note-taking features, it enables teams to optimize sales, telephony, and video conferencing operations.
Read more about Leexi
INVOX Medical is a speech recognition software for real-time dictation and transcription of medical reports. It is compatible with any medical or EHR software and we have specific dictionaries for more than 15 medical specialties to ensure maximum accuracy in dictation transcription.
Read more about INVOX Medical
EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.
Read more about EvaluAgent
Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT.
Read more about QEval