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Customer Service Software

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Here's our list of apps for Customer Service Software. Filters help you narrow down the results to find exactly what you’re looking for.

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502 Software options

JIRA Service Management

The only ITSM solution built on the Jira platform

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service. Read more about Salesforce Service Cloud

ZIWO

API Based cloud contact center software with CRM Integration

ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR Read more about ZIWO

Vision Helpdesk

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more Read more about Vision Helpdesk

Zoho Desk

Superior customer service. Lasting experiences.

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

Lokulus

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Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person. Read more about Lokulus

Bitrix24

100% free CRM, collaboration, and communication tool suite

Bitrix24 is #1 free client management (CRM) and customer service solution, used by 12 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service — email, telephony, website live chat, Facebook, Instagram, Viber, WhatsApp, Skype, Slack, etc. Read more about Bitrix24

Freshdesk

Online helpdesk system and customer service software

Freshdesk is a cloud-based customer service software that offers powerful solutions that businesses of all sizes use to strengthen customer relationships across channels. Read more about Freshdesk

Bettermode

All-in-one community platform for branded communities

Bettermode is a modern and cloud-based community platform designed to connect and empower your customers so they can help each other. Enable your customers to find solutions to their issues, promote self-service, offer content library, collect feedback, and drive customer success. Read more about Bettermode

HaloCRM

Software for managing customer service operations

HaloCRM is a flexible help desk solution that offers a sustainable way to scale customer service operations. HaloCRM is a future-proof solution for organizations of any size. Read more about HaloCRM

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud

Webex Suite

One app for everything. And everyone.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Read more about Webex Suite

Dynamics 365

ERP and CRM applications from Microsoft

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. Read more about Dynamics 365

Zendesk Suite

Service-first CRM company that builds support & sales tools

Zendesk's fully customizable service solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

ConnectWise ScreenConnect

Remote meeting platform for resolving customers' queries

ConnectWise ScreenConnect (formerly Control) is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication. Read more about ConnectWise ScreenConnect

LiveChat

Customer service software that boosts online sales.

Connect with your customers on the website, provide them with immediate help when questions arise and create a great customer experience! Try LiveChat for free! Read more about LiveChat

LiveAgent

Great customer service starts with better help desk software

LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk features and 200+ integrations. Enjoy social media integrations, customer relationship management, video calls, ticketing, and more. Start your 30-Day free trial, no credit card required Read more about LiveAgent

NetSuite

The World’s Leading, Most Deployed Cloud ERP Solution

NetSuite provides organizations with an integrated system of cloud applications that helps them run their business. More than 38,000 organizations around the world use NetSuite to more easily grow and adapt to change. Read more about NetSuite

Intercom

Intercom is bringing AI-first Customer Service to the world

Intercom is redefining how businesses support their customers using powerful messaging and automation Read more about Intercom

Zoho Assist

Instant Remote Support. Unattended Remote Access.

Offer your customers remote computer support with Zoho Assist. Includes Scheduled Sessions, Screen Sharing, Chat, File Transfer, Remote Rebooting & more Read more about Zoho Assist

Odoo

Full Suite of Integrated Business Apps

Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget Read more about Odoo

TeamSupport

The complete B2B solution for great customer support

Customer Service Software built for business to business support! Improve efficiency, reduce costs, and increase customer satisfaction with TeamSupport. Read more about TeamSupport

EngageBay CRM

Integrated sales & marketing software for growing teams

EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay CRM

Act!

Next-level relationships. Next-level results.

Act! Premium empowers small and midsize businesses to market better, sell more, and create customers for life. Read more about Act!

Talkdesk

The world's leading cloud-based contact center software.

Delight your customers with excellent customer service voice support. Talkdesk is a browser based call center software that is easy to set up and easy to use. Read more about Talkdesk

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