---
description: Discover the most popular Free Help Desk & Ticketing Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Help Desk & Ticketing Software Applications and Tools | GetApp
---

Breadcrumb: [Home](/) > [Free Help Desk & Ticketing Software](https://www.getapp.ae/directory/287/help-desk-ticketing/software)

# Help Desk & Ticketing Software

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## Products

1. [Zoho Desk](https://www.getapp.ae/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
2. [Vision Helpdesk](https://www.getapp.ae/software/90728/vision-helpdesk) — 4.6/5 (48 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
3. [Freshservice](https://www.getapp.ae/software/91351/freshservice) — 4.5/5 (720 reviews) — A complete IT service management (ITSM) tool for business
4. [InvGate Service Management](https://www.getapp.ae/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
5. [Freshdesk](https://www.getapp.ae/software/10317/freshdesk) — 4.5/5 (3434 reviews) — Online helpdesk system and customer service software
6. [JIRA Service Management](https://www.getapp.ae/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
7. [SparrowDesk](https://www.getapp.ae/software/2083140/sparrowdesk) (0 reviews) — AI \& Agentic Customer Support with Zoona AI
8. [TeamViewer ONE](https://www.getapp.ae/software/90948/teamviewer) — 4.6/5 (11626 reviews) — Remote support, remote access \& device management software
9. [Zendesk Suite](https://www.getapp.ae/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
10. [BeyondTrust Remote Support](https://www.getapp.ae/software/113939/bomgar) — 4.6/5 (2010 reviews) — Secure remote access software
11. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1783 reviews) — Multichannel Help Desk Solution with Powerful AI Features
12. [LiveChat](https://www.getapp.ae/software/8385/livechat) — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
13. [Odoo](https://www.getapp.ae/software/102445/odoo) — 4.2/5 (1307 reviews) — All-in-one open-source business software
14. [Intercom](https://www.getapp.ae/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
15. [Bitrix24](https://www.getapp.ae/software/90602/bitrix24) — 4.2/5 (991 reviews) — All in one business management workspace
16. [Salesforce Service Cloud](https://www.getapp.ae/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — AI powered customer service management platform
17. [ISL Light](https://www.getapp.ae/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
18. [Apptivo](https://www.getapp.ae/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
19. [Tidio](https://www.getapp.ae/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
20. [NiCE CXone](https://www.getapp.ae/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
21. [SolarWinds Service Desk](https://www.getapp.ae/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
22. [Agile CRM](https://www.getapp.ae/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
23. [SysAid](https://www.getapp.ae/software/90863/sysaid) — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
24. [Atera](https://www.getapp.ae/software/102017/atera) — 4.5/5 (448 reviews) — Cloud and mobile-based IT management platform with AI
25. [Supremo Remote Desktop](https://www.getapp.ae/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators

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## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.ae/directory/3479/it-ticketing-systems/software)
- [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software)
- [IT Service Software](https://www.getapp.ae/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.ae/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.ae/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.ae/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.ae/directory)

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