---
description: Free software list of top Help Desk & Ticketing Software providers and applications in the Emirates. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Desk & Ticketing Software - Top Tools & Providers | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](https://www.getapp.ae/directory/287/help-desk-ticketing/software)

# Help Desk & Ticketing Software

Canonical: https://www.getapp.ae/directory/287/help-desk-ticketing/software

Page: 1 / 14\
Next: [Next page](https://www.getapp.ae/directory/287/help-desk-ticketing/software?page=2)

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## Products

1. [Zoho Desk](https://www.getapp.ae/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
2. [Vision Helpdesk](https://www.getapp.ae/software/90728/vision-helpdesk) — 4.6/5 (48 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
3. [Freshservice](https://www.getapp.ae/software/91351/freshservice) — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
4. [InvGate Service Management](https://www.getapp.ae/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
5. [Freshdesk](https://www.getapp.ae/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
6. [JIRA Service Management](https://www.getapp.ae/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
7. [SparrowDesk](https://www.getapp.ae/software/2083140/sparrowdesk) (0 reviews) — AI \& Agentic Customer Support with Zoona AI
8. [TeamViewer ONE](https://www.getapp.ae/software/90948/teamviewer) — 4.6/5 (11626 reviews) — Remote support, remote access \& device management software
9. [Zendesk Suite](https://www.getapp.ae/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
10. [BeyondTrust Remote Support](https://www.getapp.ae/software/113939/bomgar) — 4.6/5 (2010 reviews) — Secure remote access software
11. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
12. [LiveChat](https://www.getapp.ae/software/8385/livechat) — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
13. [Odoo](https://www.getapp.ae/software/102445/odoo) — 4.2/5 (1306 reviews) — All-in-one open-source business software
14. [Intercom](https://www.getapp.ae/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
15. [Bitrix24](https://www.getapp.ae/software/90602/bitrix24) — 4.2/5 (990 reviews) — All in one business management workspace
16. [EngageBay CRM](https://www.getapp.ae/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Integrated sales \& marketing software for growing teams
17. [TeamSupport](https://www.getapp.ae/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
18. [Salesforce Service Cloud](https://www.getapp.ae/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — AI powered customer service management platform
19. [ISL Light](https://www.getapp.ae/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
20. [Apptivo](https://www.getapp.ae/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
21. [Tidio](https://www.getapp.ae/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
22. [Spiceworks Cloud Help Desk](https://www.getapp.ae/software/91171/spiceworks-it-help-desk) — 4.4/5 (584 reviews) — Server and website monitoring software
23. [NiCE CXone](https://www.getapp.ae/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
24. [SolarWinds Service Desk](https://www.getapp.ae/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
25. [Agile CRM](https://www.getapp.ae/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses

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Next: [Next page](https://www.getapp.ae/directory/287/help-desk-ticketing/software?page=2)

## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.ae/directory/3479/it-ticketing-systems/software)
- [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software)
- [IT Service Software](https://www.getapp.ae/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.ae/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.ae/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.ae/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.ae/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk-ticketing/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

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