Natural Language Processing Software (NLP)

Klondike helps companies that want to automate customer care processes and operations, replacing manual or repetitive tasks with AI-powered solutions. NLP algorithms can analyze and understand texts or sequences of words, but also everyday language. Read more about Klondike

Understand your market with advanced consumer intelligence. Engage with your customers with best-in-class social media management tools. Read more about Brandwatch

Cloud-based application for Slack that leverages natural language processing to identify insights in sentiment & emotions. Read more about ChatPulse

SAS Visual Analytics facilitates exploration, interactivity, analysis, and sharing insights through natural language with a single low-code/no-code interface. Plus, augmented analytics and chatbots accelerate insights and help uncover stories hidden in your data​. Read more about SAS Visual Analytics

KP16 is a market research solution that provides features such as customer segmentation, benchmarking, conditional logic, panel management, real time data, customizable templates, statistical analysis, and visual analytics. Read more about KPI6

Grooper intelligent document processing provides data enrichment that embeds human comprehension into documents and other unstructured data. The solution is delivered in a collaborative consulting fashion or as a data fulfillment service. Read more about Grooper

RapidMiner is a data analytics solution that offers a range of products to mine data, understand it and use it to predict outcomes. The applications is designed for data scientists and business analysts to design their data analysis processes without the need for code. RapidMiner works in any environment and with any data source, and allows you to... Read more about RapidMiner

Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. Read more about Chattermill

Digimind is a social listening and market intelligence platform designed to help marketers and analysts with brand reputation, competitive intelligence, consumer insights, trend tracking, influencers identification and campaign analysis. Read more about Digimind

Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees. Read more about Deep Talk

AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day. Read more about Enterprise Bot

Moveo.AI is an enterprise-grade platform, driven by generative AI and proprietary LLMs. Our genAI agents effortlessly process any data, enabling automation of diverse business processes. Moveo.AI evolves, learning from past interactions, adeptly handling misspellings, and scaling to meet demands. Read more about Moveo.AI

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction. Read more about inConcert Contact Center

Hello Customer: the AI-powered Voice of Customer platform to collect, centralize and analyze feedback, prioritize actions and confidently take business-critical decisions. Read more about Hello Customer

Discover the end-to-end platform that not only fulfills the promise of AI, but also brings you speed and productivity you never imagined possible. See how we take the computer science out of data science. Read more about SAS Viya

IBM Watson Assistant is a cloud-based chatbot solution which provides features such as intent recognition, natural language processing, query suggestions, and automated responses. Read more about IBM Watson Assistant

Atribus is a cloud-based consumer intelligence tool that allows users to monitor mentions related to influencers, topics, brands, or other keywords across websites, blogs, forums, social networks, digital newspapers, and more. It allows users to create custom alerts for specific keywords, which can then be used to monitor conversations about a... Read more about Atribus

MonkeyLearn is a cloud-based text analytics solution that extracts data from emails, surveys, tweets, or any text and turns it into custom visualizations. The platform provides insights and workflow automations for support, product, customer experience (CX), and development teams. Read more about MonkeyLearn

IBM Watson Natural Language Understanding is a natural language processing solution, which provides features such as customized insights, metadata extraction, text analytics, data categorization, high-level concept identification, and sentiment analysis. Read more about IBM Watson Natural Language Understanding

Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email Read more about USAN Contact Suite for Amazon Connect

AWS provides machine learning (ML) and artificial intelligence (AI) solutions designed to help businesses analyze data insights, personalize the customer experience, optimize business processes, and more. Read more about Machine Learning on AWS

Global experts in deep learning and speech recognition Read more about Speechmatics

Deliver personalized news stories and enhance audience engagement with Magnet’s state-of-the-art Artificial Intelligence software and NLP API. Read more about Magnet

FirstLanguage API is a SaaS-based API service, which enables individual developers or a company to build applications that require NLP tasks. FirstLanguage API is specifically designed to be generic and can be used by any industry. Specific industry fine-tuning is also possible. Read more about FirstLanguage

Wrench.AI is a personalization platform that distills complex data into painless human insights. We automate research and behavioral analytics for data-driven organizations that want to understand “Who” their audience is, “What” they care about, and “How” to serve them better. Read more about Wrench.ai

Cortical.io offers highly efficient solutions for searching, extracting and classifying information, based on a proprietary approach to natural language understanding. Read more about Cortical.io

The Accern NoCodeNLP Platform empowers citizen data scientists to extract insights from unstructured data. Read more about Accern

AYLIEN is a business intelligence solution that utilizes text analytics to generate insights from news content. The platform can be used across the media monitoring, financial services, and information services industries for risk intelligence, media intelligence, product development, and more. Read more about AYLIEN

Repustate is a natural language processing (NLP) software designed to help businesses in the pharmaceutical, automotive, government, and other sectors analyze customers’ sentiments across product reviews, podcasts, and videos. Administrators can utilize AI-enabled tools to automatically extract relevant information from unstructured data in... Read more about Repustate

IBM Watson Discovery is an AI-powered enterprise search solution, which provides features such as categorization, visual discovery, specific passage responses, tagging, sentiment analysis, natural language search, topic classification, cataloging, machine learning, and grouping. Read more about IBM Watson Discovery

Easily convert the text into natural human-sounding speech and download it as an MP3 file instantly. Add background music from the curated list and control it's volume with ease. Read more about Speechactors

Dost is an inclusive language assistant, available on Microsoft Teams, Slack and Email. Create toxicity free and bias free messages using Dost. Dost provides real-time, private, 1:1 nudge to the individual sending a message containing bias, with education material and recommendations to fix bias. Read more about Dost

Intelligent CX Analytics to understand why your NPS drops Read more about Clootrack

VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs. Read more about VIVI

Semantria is a text analytics and sentiment analysis app that interprets social media engagement and other customer interactions. The app pulls data from tweets and Facebook posts, as well as survey results, reviews and other business content to identify trends and provide deeper customer insight. Read more about Semantria

Mr Wolf is a customer support automation system with machine learning and NLP (neuro-linguistic programming) technology which supports the automation of business processes such as customer service, sales, accounting, finance, logistics, or IT Read more about Mr Wolf

Cognitive Workbench is an artificial intelligence (AI) enabled platform designed to help businesses in industries such as healthcare, mobility, insurance, and others streamline text mining processes using natural language processing (NLP) and machine learning algorithms. Read more about Cognitive Workbench

Stratifyd is an augmented intelligence and data analytics platform which helps businesses collect, analyze, and visualize unstructured and structured customer data in real-time. Using the AI-enabled speech analytics solution, customer care representatives can develop transcripts of call recordings. Read more about Stratifyd

Veritone Automate Studio is a robotic process automation software designed to help organizations create and deploy artificial intelligence (AI)-enabled workflows via a unified platform. IT teams can use the application to conduct sentiment analysis and transform audio, video, and textual data into actionable intelligence. Read more about Veritone Automate Studio

Amenity Analytics is a natural language processing software designed to help businesses in the finance and insurance sector transform data into actionable insights. It offers a key drivers module, which enables administrators to identify emerging risks and analyze the company's health. Read more about Amenity Analytics

CoreNLP is a natural language processing (NLP) platform designed to help organizations extract and analyze data from business documents. It enables IT teams to sort unstructured data as per business requirements, handle content tokenization and sentence segmentation operations, and analyze text sentiments. Read more about CoreNLP

Eigen is a natural language processing (NLP) software designed to help businesses in the finance industry analyze interactions between devices and human language and process large amounts of natural language data in real-time. It enables organizations to automatically extract critical information from business documents, predict operational risks,... Read more about Eigen

High performance production-ready NLP API for Named Entity Recognition (NER), sentiment-analysis, classification, summarization, question answering, translation, language detection, tokenization, and POS tagging. It is based on spaCy and HuggingFace transformers and all models can be used for free. Read more about NLP Cloud

SmartRoby, by Novelis, simplifies RPA operations using AI to assist stakeholders in automation journey. It streamlines process management, execution, and scheduling while facilitating impact assessment. Read more about SmartRoby

MeaningCloud is a text analytics software designed to help businesses across publishing, banking, insurance, healthcare, and pharmaceutical industries gain data insights into unstructured information sources. It enables employees to extract data from various document types. Read more about MeaningCloud

Voci is a cloud-based and on-premise speech analytics software designed to help businesses gain insights into voice data using AI technology and deep learning algorithms. It lets teams transcribe large volumes of audio into analyzable text via high-speed DDR4 SDRAMs. Read more about Voci

Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an... Read more about Qemotion

Khoros Flow is a cloud-based chatbot solution which provides features such as automated responses, intent recognition, natural language processing, code-free development, and automated routing. Read more about Khoros Flow

Manage your workforce and data labeling projects efficiently with our AI Data Annotation Platform that provides intelligent NLP annotation tools, team collaboration features and Intelligent Automation. Read more about M47AI

IBM Watson Knowledge Studio is a cloud-based machine learning solution that helps with knowledge management using natural language processing, and provides features such as natural language understanding, model evaluation, collaborative environment, model deployment, annotation, and model development. Read more about IBM Watson Knowledge Studio