Here's our list of apps for Social CRM Tools Software. Filters help you narrow down the results to find exactly what you’re looking for.

49 Software options

Serve your social customer in a better way. Listen to customer conversations over Social media and engage with them without leaving your CRM account. Read more about Zoho CRM
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter Read more about Pipedrive
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management Read more about Falcon.io
Automated Social Profile Import, data Aggregation and auto Update, ATS, CRM, AI powered ranking filtering, Process Automation, recruiting workflow, sales pipeline, automatic Outreach, mass Mailing, messaging templates, multiplatform communications. Read more about Jobin.cloud
AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day. Read more about Enterprise Bot
Salesforce Sales Cloud offers social collaboration features such as an activity feed, groups, recommendations based on activity and interest, and file sharing. Read more about Salesforce Sales Cloud
Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services. Read more about Hootsuite
With Zendesk, you can build customer relationships that are more meaningful, personal, and productive. Read more about Zendesk
Nimble provides insights & intelligence on your contacts from social to help you engage in a relevant and authentic way. Read more about Nimble
Agorapulse is a social media management tool to find and categorize the most vocal followers, retrieve conversation history & team notes on followers. Read more about AgoraPulse
With the social media integration you can simply put in a contact’s email address and we’ll detect and input social media profiles related to the email address. Read more about Insightly
Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process. Read more about Freshsales
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social
Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Read more about Thryv
SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation. Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration. It dramatically expands the ability to collaborate with customers and partners... Read more about SugarCRM
Simple & zero learning curve solution to keep track of the leads, follow ups, history, and activity that are the lifelines of your business. Read more about Highrise
The Sendible platform brings all your social networks together into a centralised hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time! Read more about Sendible
Enterprise community application that allows organizations to build communities that connect employees, customers, and partners to the information they need Read more about Salesforce Experience Cloud
Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack. Read more about Oktopost
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff. Read more about Sprinklr
Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses. Read more about Sage CRM
Demandforce helps medical practices, veterinary practices, salons, and spas to automate front office tasks and streamline communications with an all-in-one solution. Only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. Read more about Demandforce
Contact profile management, customer notes, customer data attributes, data API, conversation histories, customer identities for email, phone, and social media. Read more about Re:amaze
Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure out-of-the-box solution for company communications, collaboration, knowledge-sharing, with an engaging user experience that drives adoption and productivity. Read more about Jive
Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients. Read more about NABD System
Harness the power of your social to drive your revenue. Get your contact’s social feeds in-line with their contact record. One an aggregated feed of your social Read more about SalesSeek
Relenta is a beautifully simple and amazingly effective email-based CRM. Read more about Relenta
Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more Read more about Shape
Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. And in combination with Oracle's Commerce solutions, they deliver a unified cross-channel experience for consumers. Read more about Oracle CRM On Demand
Infor CRM - formerly SalesLogix - provides a single platform to drive customer interaction and improve customer relationships and experiences. The software combines a range of multi-departmental functions such as marketing, sales, service, resource and lead management features. Read more about Infor CRM
Simplify your CRM. All contacts, deals, your calendar, your sales pipeline analysis –⁠ all in one place. Perfectly organized data that simplify your work and give you a thorough overview of your business. Read more about RAYNET CRM
Lyfpit is the social media automation and growth hacking platform created by marketers for marketers Read more about Lyfpit
One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform. Read more about Simplify360
CX Social from Clarabridge - formerly Engagor - is a customer engagement and insights platform for social brands and enterprises Read more about CX Social
Batchbook’s social CRM is designed to help businesses maintain a high level of personal touch with their most important customers. Read more about Batchbook
Zurmo is an open source CRM platform that encompasses sales, marketing automation, and project management software into one solution. Through the use of gamification, Zurmo engages, motivates, and recognizes users. This helps increase user adoption which results in a successful CRM implementation Read more about Zurmo
Take your business to the next level with CRM processes, including sales force, marketing, and service automation .Unlike most CRM solutions, Pivotal is built on a flexible platform that gives you a customized CRM experience built around your business processes – not the other way around. Read more about Pivotal CRM
Khoros Care is a customer care platform that allows enterprises to provide multi-channel communication using agents and bots. Features include smart workflows, operational analytics, crisis detection and mitigation, conversation insights, multi-level prioritization, performance metrics, and more. Read more about Khoros Care
Linked Helper 2 is a LinkedIn automation tool with drip campaign features and an internal CRM. It allows users to track interactions with LinkedIn profiles, search by tags, and add notes to LH2 profile cards. To enable smart message chains, Linked Helper 2 uses reply detection to automatically respond to messages from new connections. Read more about Linked Helper 2
Get Satisfaction is a cloud collaboration software that helps build online communities, increase revenue, improve customer satisfaction and engagement, structure ideas to build better products and reduce support costs. It focuses on outcomes in order to create value for both company and customers. Read more about Get Satisfaction
yawave is a user interaction suite which can be easily integrated via embed code or plugins. It promotes lead generation, fan engagement, content efficiency, awareness and customer experience. Read more about yawave
Spoki is a marketing automation platform that allows businesses to leverage the Whatsapp channel to optimize its business operations This software gives the possbility to create, automate and analyse the entire sales funnel on Whatsapp, ensuring high opening rates, conversions and consequently sales Read more about Spoki
Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors Read more about Adxstudio Portals
Monitor what people are saying online about your market, brand, product/service and competitors. Generate leads and increase sales through social media by connecting to people at their point of need. Organically market your product on social media by participating in conversations with your potential customers, existing customers and influential... Read more about Beevolve
PhoneTools integrates your cell phone with your online Salesforce org enabling you to easily make calls and send SMS messages to Leads, Accounts & Contacts from within Salesforce. Simply select the PhoneTools button next to the field via your PC / tablet. Read more about PhoneTools
SeoToaster CRM is a cloud CRM & sales automation software which enables enterprises to launch campaigns, get insights into prospects and customers, and manage & market to leads with email tracking and leads nurturing automation, social marketing tools, a landing page builder, and more Read more about SeoToaster CRM
Continuon is a cloud-based social media marketing solution which helps small to midsize businesses analyze content, campaigns, and online communities. Continuon enables users to manage data-driven marketing campaigns, customer engagement, and return on investment (ROI). Read more about Continuon

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