Here's our list of apps for Live Chat Software. Filters help you narrow down the results to find exactly what you’re looking for.

192 Software options

Sort by
We offer four products to manage customer support for all size business. 1) Multi channel Help Desk Software 2) Satellite Help Desk (Multi company help desk ) 3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint) 4) Live Chat Software Read more about Vision Helpdesk
CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients. Read more about CommBox
With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the Help Center with Contextual AI, so your agents can respond and help them find answers faster. Read more about Zoho Desk
LiveChat serves as a fully capable tool to provide a complex customer service and proactively convert website visitors into customers. Read more about LiveChat
100% FREE live chat and contact center software used by over 5 million companies. Also comes with free CRM and email marketing. Read more about Bitrix24
Combine AI technology and a human touch to deliver seamless customer support. Thanks to ChatBot your customers can self-serve, solve common problems, and connect with human agents when required. Read more about Chatbot
REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors Read more about REVE Chat
Engage visitors to your website 24/7 with Pipedrive’s Chatbot and Live Chat. Turn your window shoppers into qualified leads. Read more about Pipedrive
Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about Genesys Cloud CX
The highest-rated live chat specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Gorgias isn't just chat; Edit/refund orders, apply loyalty points, manage subscriptions & more, all in one place. Turn your visitors into customers by cutting support time by 43%. Read more about Gorgias
Give your customers the fastest, most effective way to interact with support agents to get their queries solved. Send a proactive message to invite your customers to a live chat. Show them that you care by offering support proactively. Automate the chat message based on the several factors. Read more about EngageBay
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social Read more about Freshchat
ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors Read more about ProProfs Chat
Genesys DX (formerly Bold360) is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Genesys DX
Trengo is a collaboration platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls. Read more about Trengo
HelpOnClick Live Chat is a perfect solution for small and midsize business. Customers report 35-40% increase in sales after they start using HelpOnClick. Read more about HelpOnClick
LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard. Read more about LiveCaller
dhee.ai is a conversational artificial intelligence (AI) software designed to help businesses leverage natural language processing (NLP) technology to communicate and engage with customers in multiple languages. The Indic optical character recognition (OCR) platform transforms images into searchable text using APIs. Read more about dhee.ai
Zendesk offers industry leading live chat software that’s quick to implement and easy to use. It lets you deliver real time, conversational support on web, mobile, and social media like Facebook/WhatsApp. Response times can be as fast as 30 seconds and agent performance can improve by 25%. Read more about Zendesk
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Engage with customers and leads quickly and personally with live chat on your website and in your app Read more about Intercom
Userlike is a live chat solution for website and messaging support. Chat with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS. Read more about Userlike
Use Salesforce Service Cloud to initiate a personalized live chat session with your website visitors. Route chats, monitor & coach agents in real-time and more. Read more about Salesforce Service Cloud
Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” We let you be yourself and talk directly with customers on your website right now. We believe the more human you are, the more you’ll make customers happy. Read more about Olark
Podium Webchat makes it easy for customers to text your business and changes the relationship to their phones. Live chat no longer means tied to a computer. Webchat works on any website and has immediate impact on your bottom line. Read more about Podium
BirdEye Webchat is designed for on-the-go communication that’s convenient for you and your customers. It's simple: BirdEye Webchat converts every incoming chat from a site visitor into a text message conversation. This way you can immediately reply on-the-go, right from your phone. Read more about Birdeye
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization Read more about Pure Chat
Smartsupp Live chat enables you to start a personal conversation with your website visitors and turn them into happy customers. Your customers are on your website right now. Chat with them and look what they do. Read more about Smartsupp
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to
With 3CX’s integrated live chat feature your website and Facebook page visitors are able to start a chat or call in real-time. Your agents can answer them immediately from their 3CX web client or app. If chat is not enough, they can switch to a call or video in a single click. Read more about 3CX
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio
Turn every chat into an opportunity to deliver a stellar customer experience. Live chat and SMS, in the same place as emails and customer context from your CRM. Deliver tailor-made service at scale with Front. Read more about Front
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
All your customer communication - in one place. Close more deals in real time and provide faster customer support. Read more about HelpCrunch
Kayako Live Chat Software made personal and simple and unifies customer service across chat, social, email and phone. Read more about Kayako
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools Read more about Drift
Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers Read more about Avochato
Bring messages, video calls, file sharing and all team communication into one place and boost your business efficiency. Empower your team to work quicker with real-time text messages. Control permissions, audit previous messages and never miss information again with the saved chat history. Read more about Rocket.Chat
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
SnapEngage allows you to chat with your website visitors - no installation required! SnapEngage live chat software has advanced features for both sales and support teams, including SMS-to-Chat, Call-Me, sneak peek, Design Studio, integrations with CRM's and help desks, and more. Increase customer engagement and convert more leads with SnapEngage. Read more about SnapEngage
Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most. Unlimited users, unlimited chats. Free forever. Read more about Comm100 Live Chat
Whistle is a cloud-based guest messaging software designed to help businesses in the hospitality industry communicate with customers, manage tasks, automate workflows, and more on a unified platform. Administrators can send documents to clients and collect electronic signatures. Read more about Whistle Messaging
One Chat is a MAC-based messaging application designed to help Mac users communicate across multiple social accounts including WhatsApp, Slack, Instagram, Facebook Messenger, Google Hangout, Skype, and LinkedIn via a unified platform. Administrators can define the time and date for messages in advance and send communications to specific... Read more about One Chat
Live chat software to increase sales and improve customer service. Engage in real time and send targeted messages to your prospects and customers. Read more about Zoho SalesIQ
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls Read more about Lucky Orange
More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication. Read more about Crisp
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more Read more about JivoChat
Landbot.io is a cloud-based platform designed to help small to medium businesses build conversational websites to help improve the customer experience & lead generation. Landbot.io enables users to create chatbots using a conversational user interface & provide better engagement on landing pages Read more about Landbot
Chat with online customers in real time. Set office hours. Create targeted proactive engagement messages. Great for support, sales, and marketing teams. Read more about Re:amaze
FrontdeskAI is an artificial intelligence (AI)-powered helpdesk and admin assistant designed for businesses within industries including beauty and wellness, fitness, dental, and more. It offers 24/7 customer support backed up by machine learning, FAQs, and business policies. Read more about True Lark
Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness. Read more about INSIDE
Chekkit is a text messaging platform designed to help businesses collect reviews, accept payments, communicate with customers via web chat, video calls, or other channels, and manage conversations on a unified platform. Supervisors can track competitors and Google search results. Read more about Chekkit
LivePerson’s Conversational Cloud enables businesses to manage live chat and messaging conversations at scale, from their website and mobile apps to the world’s most popular messaging channels like SMS, Facebook Messenger, Instagram, WhatsApp, Apple Business Chat, and beyond. Read more about Conversational Cloud
Simple and Powerful chat module for on-demand and proactive messaging with advanced chat capabilities and web visitors tracking. Read more about NABD System
Chaport is a modern live chat solution with chatbots, auto-invitations, integrations with Facebook, Viber, Telegram, offline messaging, employee-to-employee transferring, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android. Read more about Chaport
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat Read more about Quiq Messaging
A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations Read more about Fleep
Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system. Read more about UseResponse
With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach. Read more about Acobot
Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more Read more about Teckst
MyHub is a leading cloud-based intranet solution created for businesses in need of an easy-to-use, quick-to-deploy and highly engaging employee site. Fully customizable, scalable and secure, MyHub is packed with many essential business tools to help staff create, share and engage. Read more about MyHub
Chatroll is a real-time social chat software designed to help businesses to connect with a large audience by conducting live events. It provides access to updated key event metrics to understand and analyze the viewer’s behavior in the conference via the analytics dashboard. Read more about Chatroll
Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Read more about Provide Support
Community is a cloud-based conversational marketing platform that connects businesses with their audience via text messaging. Read more about Community
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more Read more about elevio
WikiPro is a customer communication platform designed to help small businesses in the legal, finance, accounting, and marketing sectors engage with clients by requesting reviews, electronic signatures, payments, and more. Administrators can create tasks and assign them to team members. Read more about WikiPro
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
North America-based live chat agents respond 24/7 to sales and service inquiries in English and Spanish. We capture, screen, and convert new leads, and assist clients. We offer the superior experience of an in-house receptionist, not a cheap offshore "live chat" vendor that feels like a call center. Read more about Smith.ai
Wix Answers live chat allows you to give customers real-time support. Create and place chat widgets to provide spot-on, in-product proactive support. Agents will have all the advantages of the Ticketing System: help articles, saved replies and detailed customer information all in one place. Read more about Wix Answers
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Read more about Acquire
Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required. Read more about Chatfuel
Engati is a cloud-based platform for chatbots and LiveChats without the need for programming knowledge. Bots built within can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more. Read more about Engati
Live chat and instant messaging app facilitating real-time interaction between members of online communities and virtual event goers via private, public, and group chats. Read more about Chatwee Social Chat Widget
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
Applozic enables real time messaging across any device pr platform with easy to integrate mobile native SDK Read more about Applozic
HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience Read more about HappyFox Chat
Mi4biz is a cloud-based, end-to-end issue management solution which offers omni-channel communication, escalation, automated workflows & advanced reporting capabilities. The platform allows users to create issue-specific workflows, assign tasks, track performance, identify route causes, and more. Read more about Mi4biz
Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances human-first, highly-targeted experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone else. Read more about ZoomInfo Chat
Modern client portal with modules for file-sharing, eSignatures, billing, messaging, intake forms, knowledge base, and more. Read more about Portal
BirdSeed is not only FOREVER FREE Live Chat, but also includes 11 other engagement tools that cater to early stage buyers, people want to communicate in a different way or when you aren't available - all in one button! Read more about BirdSeed
PHP and MySQL powered live chat software. Download and install on your server or signup for the On Demand solution and be online in just few minutes. Live chat software that is simple to setup and easy to use. Read more about PHP Live!
Sparkcentral offers a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. It's easy to use and integrates seamlessly with other external platforms or software. Trusted by clients such as Zappos, Netflix, Air Canada, Slack,... Read more about Sparkcentral
Xenioo is an omnichannel chatbot platform that lets users create artificial intelligence (AI) powered virtual assistants to engage visitors and capture leads. The software includes a codeless drag-and-drop chat flow designer, preview functionality, debugging, multi-channel publishing, and more. Read more about Xenioo
Yellow Messenger help businesses in advertising, education, banking and other industries create, launch, and manage custom chatbots. The AI technology lets organizations build virtual assistants to automate operational workflows, respond to customer queries, and engage with the target audience. Read more about Yellow Messenger
Lark is a collaboration software that helps businesses establish communication through instant messaging and audio or video calling. It lets users create chat threads and view interaction history to streamline communication and provide context on specific topics. Read more about Lark
Chat Metrics is a live chat software designed to help businesses communicate with website visitors in real-time and improve overall lead conversion rates. Organizations can maintain a history of chats, view transcripts and download them in CSV format according to requirements. Read more about Chat Metrics
Botmock is a cloud-based software that provides businesses with tools to design and build artificial intelligence (AI)-enabled chatbots for multiple communication channels. Supervisors can customize conversational workflows using a drag-and-drop editor and request feedback from team members. Read more about Botmock
iAdvize is a conversational platform that brings a profitable human touch to the digital experience at scale. Read more about iAdvize
The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences. Read more about Certainly
Multichannel chat platform designed to increase customer engagement and sales on eCommerce websites Read more about Chat.io
ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication. Read more about ngDesk
Ideta is a cloud-based conversational artificial intelligence (AI) platform that helps enterprises build AI chatbots, on order to enhance user engagement with the brand. It lets developers create multiple test scenarios or conversations to preview bot performance before deployment. Read more about Ideta
Boomtown is a product support platform designed to help banking businesses, value-added resellers (VARs), and technology providers activate new customers through personalized services. Representatives can utilize smart inbox prioritization capabilities to provide customer support via any channel. Read more about Boomtown
Jumplead is an online sales lead generation, lead management and marketing automation system that generates targeted leads from an existing website in real time Read more about Jumplead

Related categories