Here's our list of apps for Live Chat Software. Filters help you narrow down the results to find exactly what you’re looking for.

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344 Software options

Bitrix24

4.1 (677)
100% free CRM, collaboration, and communication tool suite
100% FREE live chat and contact center software used by over 12 million companies. Also comes with free CRM and email marketing. Read more about Bitrix24
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Zoho Desk

4.5 (2001)
Superior customer service. Lasting experiences.
With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the Help Center with Contextual AI, so your agents can respond and help them find answers faster. Read more about Zoho Desk
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LiveAgent

4.7 (1324)
Great customer service starts with better help desk software
LiveAgent is a web-based Live Chat and Help Desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
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Freshchat

4.1 (94)
Live Chat software for modern messaging
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social Read more about Freshchat
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HelpOnClick

4.6 (11)
Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat is a perfect solution for small and midsize business. Customers report 35-40% increase in sales after they start using HelpOnClick. Read more about HelpOnClick
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Botsify

4.4 (5)
Live chat and conversational AI solution
Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify... Read more about Botsify
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Kindly

4 (1)
Conversational AI platform
Combine AI chatbot with conversion optimization, cart abandonment messages, and live chat all in one platform. Users can improve the average order value. Read more about Kindly
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Mobile Service Cloud

(0)
Mobile Service Cloud, for frictionless service experiences
Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution. Read more about Mobile Service Cloud
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Slack

4.7 (22873)
A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do Read more about Slack
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WhatsApp

4.7 (15168)
Real-time customer communications management software
WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more. Read more about WhatsApp
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Zendesk Suite

4.4 (3566)
Service-first CRM company that builds support & sales tools
Zendesk offers industry leading live chat software that’s quick to implement and easy to use. It lets you deliver real time, conversational support on web, mobile, and social media like Facebook/WhatsApp. Response times can be as fast as 30 seconds and agent performance can improve by 25%. Read more about Zendesk Suite
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Freshdesk

4.5 (2947)
Online helpdesk system and customer service software
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
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Pipedrive

4.5 (2801)
CRM built by salespeople, for salespeople
Engage visitors to your website 24/7 with Pipedrive’s Chatbot and Live Chat. Turn your window shoppers into qualified leads. Read more about Pipedrive
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LiveChat

4.6 (1516)
Customer service software that boosts online sales.
LiveChat serves as a fully capable tool to provide a complex customer service and proactively convert website visitors into customers. Read more about LiveChat
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Intercom

4.5 (935)
Making internet business personal
Intercom is redefining how businesses support their customers using powerful messaging and automation Read more about Intercom
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TeamSupport

4.5 (828)
The complete B2B solution for great customer support
TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy. Read more about TeamSupport
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Salesforce Service Cloud

4.4 (686)
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to initiate a personalized live chat session with your website visitors. Route chats, monitor & coach agents in real-time and more. Read more about Salesforce Service Cloud
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Userlike

4.6 (639)
Live chat and customer messaging for businesses of all sizes
Userlike is a live chat solution for website and messaging support. Chat with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS. Read more about Userlike
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Birdeye

4.7 (557)
#1 most trusted reputation and customer experience platform
Enables you to capture and convert leads from your website. Allows you to talk to customers in real-time, use a chatbot to automate responses to frequently asked questions or if you are busy, text them back when you have a moment. A unified inbox that allows you to manage all customer conversations. Read more about Birdeye
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Olark

4.5 (468)
Happier customers live chat with Olark
Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” We let you be yourself and talk directly with customers on your website right now. We believe the more human you are, the more you’ll make customers happy. Read more about Olark
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Podium

4.3 (464)
Review management, reputation software, webchat, payments
Podium Webchat makes it easy for customers to text your business and changes the relationship to their phones. Live chat no longer means tied to a computer. Webchat works on any website and has immediate impact on your bottom line. Read more about Podium
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Chatra

4.7 (441)
Multichannel messaging built for businesses, big and small
Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use the messenger mode and reply to messages at your own pace. Use chatbot automation to automate FAQ answers. Read more about Chatra
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EngageBay

4.6 (408)
Integrated sales & marketing software for growing teams
Give your customers the fastest, most effective way to interact with support agents to get their queries solved. Send a proactive message to invite your customers to a live chat. Show them that you care by offering support proactively. Automate the chat message based on the several factors. Read more about EngageBay
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Tidio

4.8 (380)
Communicator for businesses. live chat, messenger and email
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio
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Zenvia Conversion

4.1 (348)
Conversational marketing platform for eCommerce businesses
Zenvia Conversion (formerly Sirena) is a conversational marketing platform designed to help businesses in the eCommerce, retail, automotive, education, and other sectors manage customer communications across multiple channels using a shared inbox. Administrators can integrate the system with WhatsApp, Facebook Messenger, and Instagram to connect... Read more about Zenvia Conversion
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3CX

4.5 (341)
3CX communications system. Web & mobile apps (Android, iOS)
3CX Live Chat is a free live chat solution that offers extra calling capabilities and team communication features at no cost! Read more about 3CX
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Pure Chat

4.6 (329)
Live chat software for SMBs
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization Read more about Pure Chat
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Smartsupp

4.7 (302)
Smartsupp–Live Chat, Chatbots, and Video Recordings
Smartsupp live chat connects you with your visitors. Automate FAQ replies via chatbot to save time and resolve customer inquiries fast, access visitor data and metrics to understand your target audience and customer needs, and take advantage of multichannel communication all on a single dashboard. Read more about Smartsupp
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Text Request

4.5 (301)
Ignite customer engagement
Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere. Read more about Text Request
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tawk.to

4.6 (300)
Live chat support & messaging solution
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to
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Broadly

4.8 (286)
Online review & reputation management for small businesses
Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers Read more about Broadly
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Front

4.5 (247)
Where 7500+ companies build strong customer relationships;
Front makes it easy to deliver personalized service at scale. Live chat and SMS, in the same place as emails and customer context from your CRM. Read more about Front
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Nextiva

4.1 (213)
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
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Help Scout

4.6 (194)
Deliver world-class support from one easy-to-use platform.
Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible. Read more about Help Scout
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HelpCrunch

4.8 (177)
Customer Communication tool for support, marketing & sales
All your customer communication - in one place. Close more deals in real time and provide faster customer support. Read more about HelpCrunch
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RingCentral Contact Center

4.3 (176)
The Collaborative Contact Center solution from the industry
RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools Read more about RingCentral Contact Center
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Genesys Cloud CX

4.3 (176)
Software for faster, smarter, personal experiences
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture Read more about Genesys Cloud CX
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Drift

4.5 (174)
Live chat & in-app messaging for sales & marketing
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools Read more about Drift
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Kayako

4.0 (166)
Unified customer service platform
Kayako Live Chat Software made personal and simple and unifies customer service across chat, social, email and phone. Read more about Kayako
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Rescue

4.6 (158)
Remote support for helpdesks, call centers and organizations
GoTo Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about Rescue
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GoTo Resolve

4.5 (151)
All-in-one IT support
Designed with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster. Read more about GoTo Resolve
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Rocket.Chat

4.3 (148)
The Leading Enterprise Communication Hub
Bring messages, video calls, file sharing and all team communication into one place and boost your business efficiency. Empower your team to work quicker with real-time text messages. Control permissions, audit previous messages and never miss information again with the saved chat history. Read more about Rocket.Chat
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Lucky Orange

4.7 (146)
All-in-one conversion optimization suite for website owners
Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls Read more about Lucky Orange
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HubSpot Service Hub

4.4 (135)
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
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Avochato

4.7 (131)
SMS texting and live chat for sales, support & ops teams
Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers Read more about Avochato
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Whistle Messaging

4.7 (129)
No. 1 Guest Messaging Platform for Hospitality
Whistle is a cloud-based guest messaging software designed to help businesses in the hospitality industry communicate with customers, manage tasks, automate workflows, and more on a unified platform. Administrators can send documents to clients and collect electronic signatures. Read more about Whistle Messaging
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Tiledesk

4.6 (121)
The all-in-one customer engagement platform
Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots. Read more about Tiledesk
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Gladly

4.8 (118)
Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface Read more about Gladly
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UJET

4.5 (116)
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
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Comm100 Live Chat

4.7 (106)
Deliver the support your customers expect
Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most. Via website and mobile app, agents engage more effectively with a choice of powerful tools including co-browsing, auto-translation, routing, and audio and video chat. Read more about Comm100 Live Chat
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