Here's our list of apps for Customer Support Software. Filters help you narrow down the results to find exactly what you’re looking for.

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Zoho Desk

4.5 (2001)
Superior customer service. Lasting experiences.
Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support. Read more about Zoho Desk
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Slack

4.7 (22878)
A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do Read more about Slack
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TeamSupport

4.5 (829)
The complete B2B solution for great customer support
TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy. Read more about TeamSupport
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Userlike

4.6 (640)
Live chat and customer messaging for businesses of all sizes
Userlike is your chat hub for web, mobile and messaging support. Switch to a better method of customer support. For your customers, support agents, sales reps and managers. Read more about Userlike
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Tidio

4.8 (387)
Communicator for businesses. live chat, messenger and email
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio
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Smartsupp

4.7 (304)
Smartsupp–Live Chat, Chatbots, and Video Recordings
Smartsupp provides conversation management tools all the way through to AI. It delivers a multichannel customer support platform with live chat, chatbots, video recordings, and all of the customer care tools you will ever likely need to deliver consistent and outstanding website visitor assistance. Read more about Smartsupp
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Front

4.5 (247)
Where 7500+ companies build strong customer relationships;
Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Get started with Front, today. Read more about Front
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Yonyx

4.8 (211)
Decision tree driven Interactive guides for customer service
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx
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Issuetrak

4.6 (181)
Report. Resolve. Relax. It starts with Issuetrak.
Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard! Read more about Issuetrak
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CloudApp

4.6 (180)
Share files fast
CloudApp allows you to share images, links, music, videos and files. It provides you with a short link automatically copied to your clipboard that you can use to share your upload with co-workers and friends. Read more about CloudApp
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Vivantio

4.3 (167)
Flexible Software. Focused Service.
Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers. Read more about Vivantio
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TenFold

4.7 (151)
Have better customer conversations
Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data. Read more about TenFold
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Bookafy

4.7 (134)
Free online appointment booking software
Easy customer support appointment scheduling. Read more about Bookafy
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Efficy CRM

4.0 (88)
Pay-less for more. Europe's most flexible CRM
Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business. Read more about Efficy CRM
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LiveHelpNow

4.6 (73)
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
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Tracker

4.4 (66)
Customer Service and Support Management Software
PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools. Read more about Tracker
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Supportbench

4.9 (63)
Empowering support teams, saving costs, retaining more
Supportbench is a customer support platform built to empower support teams and elevate customer relationships. Streamlines tickets, build and display knowledge, automates responses, and escalates issues. All in one convenient platform. Read more about Supportbench
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eDesk

4.5 (62)
eDesk; the most scalable eCommerce customer support tool for
eDesk’s AI-powered customer service software is designed specifically for eCommerce businesses, to take the complexity out of managing multiple marketplace, webstore and social media support. Read more about eDesk
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Froged

4.6 (55)
THE one tool for onboarding, engagement & customer support
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy. Read more about Froged
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TOPdesk

4.5 (52)
Help desk & service management
TOPdesk is an ITIL-aligned service management software with KPI dashboards designed for IT, facilities management, and HR help desks to aid communications Read more about TOPdesk
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Chaport

4.8 (52)
Multi-channel live chat and chatbot software for business
Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android. Read more about Chaport
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AzureDesk

4.5 (50)
Help desk software for SMBs
AzureDesk - Only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost. Read more about AzureDesk
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Sharpen

4.4 (48)
Happy Agents. Happy Customers.
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen
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todo.vu

4.4 (47)
Tasks, time tracking & billing for freelancers & SMEs.
todo.vu is time tracking, billing, & task management all rolled into one. Capture & organize tasks quickly, delegate, collaborate, & track time on tasks – at any hourly rate. Create itemized billing & activity reports based on that time in seconds. Charge accurately & work smarter. Read more about todo.vu
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Dashly

4.8 (40)
Marketing and customer conversation management platform
Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages. An unlimited number of seats for every plan. Read more about Dashly
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Deskpro

4.6 (37)
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about Deskpro
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UseResponse

4.7 (35)
All-in-one Customer Support and Feedback Suite
Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system. Read more about UseResponse
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Kapture

4.2 (35)
Cloud-based CRM solution for businesses of all sizes
Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location. Read more about Kapture
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Freshdesk Contact Center

4 (34)
Modern Phone System for customer support & sales
Freshcaller is a modern phone system for customer support. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up customer support operations. Freshcaller offers phone numbers in 90+ countries. Read more about Freshdesk Contact Center
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ThriveDesk

4.7 (33)
Customer experience software for small businesses
ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting. Read more about ThriveDesk
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ilos

4.8 (29)
Video's Most Interactive Platform
VidGrid is an interactive video management software designed to help businesses record videos and improve participants' engagement through in-video questions, surveys, polls, and call-to-action. Administrators can monitor users' behavior and organize captured videos in multiple folders. Read more about ilos
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Helpshift

3.9 (28)
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Grasp

4.5 (20)
Customer Support Software for Live Chat, Email and Twitter
Grasp's cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Boost your customer service with Grasp Read more about Grasp
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iridize

4.7 (20)
Enterprise grade product training and user onboarding
Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users. Read more about iridize
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Blitzz

4.7 (20)
Video-powered technical support platform
Blitzz is a video-powered support platform which allows users to visualize customer problems, organize inquiries, collaborate, exchange documents & more. Blitzz is designed for field services such as electronic engineers, insurance providers, medical equipment technicians, IT specialists & more. Read more about Blitzz
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Trengo

4.5 (20)
A smart customer engagement platform.
Trengo is a smart customer engagement platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls. Read more about Trengo
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HappyFox Chat

4.6 (18)
Premium live chat software
HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience Read more about HappyFox Chat
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Sagicc

4.4 (18)
Make your customers fall in love with your brand 💘
Omnichannel customer experience platform that integrates all communication channels on the cloud. Read more about Sagicc
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Tiflux

4.9 (15)
System for the management of ticket flows and attendance
Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese. Read more about Tiflux
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C2 ATOM

4.2 (13)
The ultimate ITSM platform
C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
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Reecall

4.8 (13)
Making every conversation a source of growth
Customer service and inbound call automation with conversational AI and Intelligent Virtual Assistant. Read more about Reecall
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Enghouse eKMS

4.2 (12)
Internal & external knowledge base and forum management
SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. Search engine, internal/external kb moderator tools, workflows, ticketing, custom forms, editor, article templates and snippets, statistics reporting, drafts and much more. Read more about Enghouse eKMS
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Talla

4.7 (12)
AI-powered automation solution for streamlining support
Talla facilitates integration with existing third-party applications and workflows to help businesses develop machine learning models of routine tasks, resolve frequent queries, and improve the productivity of agents. Read more about Talla
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VSight Remote

4.9 (11)
Augmented reality (AR) tools for remote assistance
VSight Remote is a cloud-based remote assistance software that provides field technicians with various augmented reality (AR) tools to facilitate team communication and collaboration across maintenance repair operations (MRO). Businesses can share files and images with users in various formats. Read more about VSight Remote
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RingCentral Engage Digital

4.7 (10)
Unified management tool for customer service conversations
RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees. Read more about RingCentral Engage Digital
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Paldesk

4.8 (10)
Live chat & omni-channel helpdesk software
Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients. Read more about Paldesk
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Help Lightning

5 (10)
Remote assistance software to improve customer satisfaction.
We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help. Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems. Read more about Help Lightning
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Re:Desk

4.8 (6)
Help desk software for eCommerce or multi-vendor stores
Re:Desk is an online web based customer support software & ticketing system for small and medium business companies and eCommerce or multi-vendor stores Read more about Re:Desk
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Toonimo

4.8 (5)
Audio-Visual Guidance to your Website
Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and customized graphical coach marks that engages visitors, showcases key offers and guides users through website funnels. Toonimo offers a comprehensive analytics dashboard in order to track user... Read more about Toonimo
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FuseDesk

4 (5)
Help Desk, Support Ticketing, and Messaging Platform
FuseDesk is your Help Desk, Messaging Platform, and Support Ticketing System empowering your team to win more raving fans with the only helpdesk you'll ever need. FuseDesk is an easy to use customer service platform for channels like email, ticketing, live chat, FaceBook Messenger, SMS, and more! Read more about FuseDesk
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