Customer Support Software for Windows
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Here's our list of apps for Customer Support Software. Filters help you narrow down the results to find exactly what you’re looking for.
Filter by
Pricing model
Devices supported
Business size
Countries available
Countries where the product is available. Note: Customer support may not be accessible in that country.
Languages
Languages that the product is available in.
Sort by
116 Software options
Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support.
Read more about Zoho Desk
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.
Read more about TeamSupport
Userlike is your chat hub for web, mobile and messaging support. Switch to a better method of customer support. For your customers, support agents, sales reps and managers.
Read more about Userlike
Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX
Read more about NICE CXone
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
Smartsupp provides conversation management tools all the way through to AI. It delivers a multichannel customer support platform with live chat, chatbots, video recordings, and all of the customer care tools you will ever likely need to deliver consistent and outstanding website visitor assistance.
Read more about Smartsupp
Front is customer support software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.
Read more about Front
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.
Read more about Yonyx
Tempo Timesheets is a time tracking software in Jira which enables teams to track time online, and collect reliable data for reporting, invoicing, accounting, and more. The Tempo Cloud app gives users the flexibility to track time on-the-go via iOS and Android smartphone devices.
Read more about Tempo Timesheets
Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!
Read more about Issuetrak
Provide the context and clarity needed without playing musical calendars. Use Zight to create video recordings and screen captures to use for training and onboarding, support and troubleshooting, giving regular updates or presentations, and relationship building.
Read more about Zight (formerly CloudApp)
Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.
Read more about Vivantio
ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.
Read more about ServiceNow Customer Service Management
Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.
Read more about TenFold
Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.
Read more about Tiledesk
Easy customer support appointment scheduling.
Read more about Bookafy
Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.
Read more about WATI
Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social
Read more about Freshchat
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.
Read more about Nextiva Contact Center
Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations.
Read more about Supportbench
Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most. Over 6,500 companies use Comm100 to provide the world’s most personalized live chat experience.
Read more about Comm100 Live Chat
TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.
Read more about TOPdesk
Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.
Read more about Efficy CRM
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.
Read more about LiveHelpNow
FreeAgent is a fully-featured Customer Support platform that effectively enables your team to resolve issues and reduce the need for future inquiries.
Read more about servis.ai