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Customer Support Software - Page 10

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Here's our list of apps for Customer Support Software. Filters help you narrow down the results to find exactly what you’re looking for.

258 Software options

involve.ai

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help leaders transform their companies into customer-centric

Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience. Read more about involve.ai

Relish AI

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Personalized, AI-powered chat assistant for Shopify

Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction. Read more about Relish AI

Levity

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Artificial intelligence, machine learning, automation

Levity facilitates process automation with the help of artificial intelligence and machine learning. The platform is specifically designed for time-consuming tasks that require manual labor, such as categorizing digital data. Read more about Levity

Mobile Service Cloud

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Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution. Read more about Mobile Service Cloud

Zowie

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Chatbot tool for handling customer interactions

Zowie is a set of customer support tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, Klaviyo, Zapier, and more. Read more about Zowie

HGS Agent X

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Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more. Read more about HGS Agent X

SOGEDES.X

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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively. Read more about SOGEDES.X

Conversational AI Cloud

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Conversational AI Cloud for automated customers service

Let your customer support be available 24/7 with Conversational AI Cloud. Boost your efficiency and become more productive as an customer service team by building your own advanced virtual assistants such as AI chatbots, voicebots, and much more, and automating what can be automated. Read more about Conversational AI Cloud

Sirius

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AI for smarter customer engagement and support

Sirius is a Conversational AI platform that delivers real-time support through natural language. The solution helps reduce repetitive inquiries, improve customer experience and minimize operational time with automated self-serve chatbots and smart virtual agents. Read more about Sirius

Roundesk

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Telecom and customer relationship software provider

Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond. Read more about Roundesk

BotSpice

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AI Conversational Chatbot

AI & NLP enabled chatbot builder platform. Read more about BotSpice

NeoAssist

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A modular platform for omnichannel service

NeoAssist is a modular, omnichannel service solution that makes it possible to use chatbots with natural language processing technology, create workflows, organize task distribution, and monitor the response time of calls using metrics and alerts. Available in Portuguese for the Brazilian market. Read more about NeoAssist

IrisAgent

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Customer Support Automation with AI-based answers and tags

With AI-powered resolutions and tagging, IrisAgent is a pioneer in customer support automation and can help you increase agent productivity and shorten Mean Time to Resolution (MTTR). Read more about IrisAgent

Emplifi Service Cloud

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End-to-end care and support for your customer

Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey. Read more about Emplifi Service Cloud

Userlot

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Customer Success Platform maximizing Net Revenue Retention

Userlot provides a systematic approach to Customer Success. Ensuring CS teams, and their leaders, have complete visibility of their daily tasks to ensure nothing is forgotten. Tasks can be automatically created at the right time (not overloaded) from playbooks and automation to ensure clients get a consistent approach from your teams. Read more about Userlot

Cordless

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Improve phone support for your customers and your agents

Modern telephony for customer support teams. Ready to use in minutes. Improve phone support for your customers and your agents. Read more about Cordless

Arc Ticketing

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Customer IT ticketing system for enterprises

ArcTicket is a powerful ticketing solution that allows organizations to manage customer requests effortlessly while ensuring expedited response. The unique workflow and automation will enable users to channelize requests within the organization based on their severity & urgency and route them to the right team. An inbuilt alert mechanism will help... Read more about Arc Ticketing

Simpu

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Unified communications software

Simpu is a robust customer communication platform dedicated to boosting revenue and customer satisfaction. Its top product, the shared inbox, consolidates customer interactions from various channels into a single view, enabling streamlined responses and collaborative customer support. Read more about Simpu

ClearFeed

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Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics. Read more about ClearFeed

Raffle Chat

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Conversational AI self-service tool for customer support.

Raffle AI Chat Assistant is a conversational AI platform that helps businesses improve customer experience by boosting self-service on their website. Raffle AI integrates with multiple platforms, so your customers can access all the information they need from one source. Read more about Raffle Chat

DRUID

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Enhance user experience with DRUID conversational AI

DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments Read more about DRUID

etrack1

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For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support. This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything. Read more about etrack1

Flixcheck

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Digital forms solution for improved customer communication

Flixcheck is a digital solution for forms and customer communication. It enables sending custom forms to customers' phones for secure completion and return. Key features include digital signatures, file uploads, SEPA mandates, and a PDF editor. Designed to streamline interactions and data workflows while complying with GDPR, Flixcheck integrates... Read more about Flixcheck

OneTone.ai

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AI tool for customer support and QA management

OneTone.ai replaces manual supervision (reviewing, improving, feed-back…) of customer support agents with an automated AI solution. Read more about OneTone.ai

Deflekt.ai

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Automate your Customer Support department

AI tooling for HR Departments and Customer Support. Read more about Deflekt.ai

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Related categories

Customer Experience Software

Contact Center Software

Customer Communications Management Software

Customer Engagement Software

Chatbot Software

Live Chat Software

Help Desk & Ticketing Software

Customer Service Software

Conversational AI Platform Software