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Customer Support Software

Here's our list of apps for Customer Support Software. Filters help you narrow down the results to find exactly what you’re looking for.

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192 Software options

SimpleFeedback

(0)

Cloud-based customer engagement application

SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app. Read more about SimpleFeedback

ServiceMobility

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Connected field service mobility

ServiceMobility is a cross-platform mobile application enabling field service technicians to maximize their efficiency with on-site process mobilization Read more about ServiceMobility

Ottspotta

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Phone platform for G Suite and Slack

Use CRM, chat and ticketing integrations to improve customer service Read more about Ottspotta

TechSee

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Intelligent visual customer support solution

TechSee is an intelligent visual support solution which provides SMBs & enterprises with the platform to assess, diagnose and resolve technical issues remotely Read more about TechSee

Agent.ai

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Artificial Intelligence Customer Service

Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot Read more about Agent.ai

Akio.CX

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Multi-channel customer relations management platform

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio.CX

ShowHows

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Online how-to guides & tutorials for business

ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketing Read more about ShowHows

Mr Wolf

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Customer support automation with machine learning & NLP

Mr Wolf is a customer support automation system with machine learning and NLP (neuro-linguistic programming) technology which supports the automation of business processes such as customer service, sales, accounting, finance, logistics, or IT Read more about Mr Wolf

ConfirmKit

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User research platform for teams and product people

ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product Read more about ConfirmKit

Verascape

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Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more. Read more about Verascape

BOTNATION AI

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Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns. Read more about BOTNATION AI

OMQ

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Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response Read more about OMQ

SAP Service Cloud

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AI-enabled customer service platform for remote support

SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents. Read more about SAP Service Cloud

Timum

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Appointment scheduling software for real estate industry

timum is a web-based software, which is used to coordinate real estate sector appointments. The timum calendar can be integrated into ImmobilienScout24 and users can configure the times at which a particular property can be viewed. Read more about Timum

Saysimple

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Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers. Read more about Saysimple

CSAT.AI

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A Customer Service QA and CX Platform Built for Today!

CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs. Read more about CSAT.AI

involve.ai

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help leaders transform their companies into customer-centric

Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience. Read more about involve.ai

Gallabox

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A single, collaborative customer communication tool

Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots Read more about Gallabox

Relish AI

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Personalized, AI-powered chat assistant for Shopify

Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction. Read more about Relish AI

Levity

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Artificial intelligence, machine learning, automation

Levity facilitates process automation with the help of artificial intelligence and machine learning. The platform is specifically designed for time-consuming tasks that require manual labor, such as categorizing digital data. Read more about Levity

Mobile Service Cloud

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Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution. Read more about Mobile Service Cloud

OneChat

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World's 1st FaaS

OneChat is an all-in-one customer communication solution. Read more about OneChat

Zowie

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Chatbot tool for handling customer interactions

Zowie is a set of customer support tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, Klaviyo, Zapier, and more. Read more about Zowie

VisiRule

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VisiRule is a LowCode NoCode visual authoring package

VisiRule is a LowCode NoCode visual authoring package which offers a simple and familiar flow charting interface for drawing the logic underpinning the business decisions. Read more about VisiRule

HGS Agent X

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Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more. Read more about HGS Agent X

SOGEDES.X

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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively. Read more about SOGEDES.X

Infraon Desk

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Integrated ITSM software for better IT performance

Infraon Desk is an integrated Pink Elephant-certified platform that unifies multiple IT/business teams to streamline and accelerate the IT service management lifecycle. With real-time event detection and ticket management, it offers a single dashboard to deliver ITSM excellence. Read more about Infraon Desk

Conversational AI Cloud

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Conversational AI Cloud for automated customers service

Let your customer support be available 24/7 with Conversational AI Cloud. Boost your efficiency and become more productive as an customer service team by building your own advanced virtual assistants such as AI chatbots, voicebots, and much more, and automating what can be automated. Read more about Conversational AI Cloud

VSight Workflow

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Interactive Digital Instructions, Workflows & Check-Lists

Workflow enables self-guided assistance for your frontline workers to streamline your operations with higher work accuracy and safety. Read more about VSight Workflow

Plutomen Connect

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Remote visual support with AR

Plutomen Connect is a robust AR-led assistance software through which frontline workers can collaborate with global experts through video sessions, chats, and calls . Read more about Plutomen Connect

Sirius

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AI for smarter customer engagement and support

Sirius is a Conversational AI platform that delivers real-time support through natural language. The solution helps reduce repetitive inquiries, improve customer experience and minimize operational time with automated self-serve chatbots and smart virtual agents. Read more about Sirius

Successeve

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Customer lifecycle management

Successeve is a customer lifecycle management software offering a series of products that help companies increase customer conversion, retention, and expansion. Read more about Successeve

Roundesk

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Telecom and customer relationship software provider

Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond. Read more about Roundesk

BotSpice

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AI Conversational Chatbot

AI & NLP enabled chatbot builder platform. Read more about BotSpice

Textel

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SMS solution for contact centres

Textel allows businesses to send low-cost SMS text messages from their existing contact center infrastructure to over 200 countries and territories around the world. Read more about Textel

NeoAssist

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A modular platform for omnichannel service

NeoAssist is a modular, omnichannel service solution that makes it possible to use chatbots with natural language processing technology, create workflows, organize task distribution, and monitor the response time of calls using metrics and alerts. Available in Portuguese for the Brazilian market. Read more about NeoAssist

Fernand

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Customer support software

Fernand is a customer service software that allows businesses to create tailored processes to direct, respond to, and organize customer communication. Incredibly fast, snappy, and focused on SaaS businesses. Read more about Fernand

IrisAgent

(0)

Customer Support Automation with AI-based answers and tags

With AI-powered resolutions and tagging, IrisAgent is a pioneer in customer support automation and can help you increase agent productivity and shorten Mean Time to Resolution (MTTR). Read more about IrisAgent

Emplifi Service Cloud

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End-to-end care and support for your customer

Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey. Read more about Emplifi Service Cloud

Userlot

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Customer Success Platform maximizing Net Revenue Retention

Userlot provides a systematic approach to Customer Success. Ensuring CS teams, and their leaders, have complete visibility of their daily tasks to ensure nothing is forgotten. Tasks can be automatically created at the right time (not overloaded) from playbooks and automation to ensure clients get a consistent approach from your teams. Read more about Userlot

Cordless

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Improve phone support for your customers and your agents

Modern telephony for customer support teams. Ready to use in minutes. Improve phone support for your customers and your agents. Read more about Cordless

DVSAnalytics Workforce Optimization

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Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution. Read more about DVSAnalytics Workforce Optimization

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