Customer Support Software - Page 5

Workflow enables self-guided assistance for your frontline workers to streamline your operations with higher work accuracy and safety. Read more about VSight Workflow

Plutomen Connect is a robust AR-led assistance software through which frontline workers can collaborate with global experts through video sessions, chats, and calls . Read more about Plutomen Connect

Sirius is a Conversational AI platform that delivers real-time support through natural language. The solution helps reduce repetitive inquiries, improve customer experience and minimize operational time with automated self-serve chatbots and smart virtual agents. Read more about Sirius

Successeve is a customer lifecycle management software offering a series of products that help companies increase customer conversion, retention, and expansion. Read more about Retain & Expand

Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond. Read more about Roundesk

AI & NLP enabled chatbot builder platform. Read more about BotSpice

Textel allows businesses to send low-cost SMS text messages from their existing contact center infrastructure to over 200 countries and territories around the world. Read more about Textel

NeoAssist is a modular, omnichannel service solution that makes it possible to use chatbots with natural language processing technology, create workflows, organize task distribution, and monitor the response time of calls using metrics and alerts. Available in Portuguese for the Brazilian market. Read more about NeoAssist

Fernand is a customer service software that allows businesses to create tailored processes to direct, respond to, and organize customer communication. Incredibly fast, snappy, and focused on SaaS businesses. Read more about Fernand

Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey. Read more about Emplifi Service Cloud

Userlot provides a systematic approach to Customer Success. Ensuring CS teams, and their leaders, have complete visibility of their daily tasks to ensure nothing is forgotten. Tasks can be automatically created at the right time (not overloaded) from playbooks and automation to ensure clients get a consistent approach from your teams. Read more about Userlot

Modern telephony for customer support teams. Ready to use in minutes. Improve phone support for your customers and your agents. Read more about Cordless

Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers. Read more about yoummday

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution. Read more about DVSAnalytics Workforce Optimization

ArcTicket is a powerful ticketing solution that allows organizations to manage customer requests effortlessly while ensuring expedited response. The unique workflow and automation will enable users to channelize requests within the organization based on their severity & urgency and route them to the right team. An inbuilt alert mechanism will help... Read more about Arc Ticketing

Simpu is a robust customer communication platform dedicated to boosting revenue and customer satisfaction. Its top product, the shared inbox, consolidates customer interactions from various channels into a single view, enabling streamlined responses and collaborative customer support. Read more about Simpu

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics. Read more about ClearFeed