GetApp offers free software discovery and selection resources for professionals like you. Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users. Because we’re committed to help you find the right solution for your business needs, we list all software vendors on our website, and give them the opportunity to feature their solutions and collect user reviews. At GetApp, our comprehensive software listings, verified user reviews, software evaluation scorecards, product comparison pages and articles will empower you to make confident and well-informed purchase decisions.
Here's our list of apps for Remote Support Software. Filters help you narrow down the results to find exactly what you’re looking for.
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.
Read more about RemotePC
SysTrack is a digital experience monitoring solution for IT departments which gathers and analyzes data on everything that may impact the end-user experience and business productivity. SysTrack captures data such as CPU, RAM, and memory, as well as 10,000+ other data points.
Read more about SysTrack
Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.
Read more about Faveo Helpdesk
Impero offers educational and corporate customers the most secure way of remotely accessing devices and supporting students no matter their working or learning environments. Over 9 million users make more than 100 million connections every day using Impero
Read more about Impero Connect
Disrupting traditional methods by providing a easy to use visual assistance solution so that organisations can reduce costs, improve customer service which will reduce carbon emissions and delivery better staff wellbeing and compliance
Read more about Fixzy Assist
RemoteView is a cloud-based remote monitoring software, which helps enterprises track and securely connect with remote devices such as computers, mobiles, kiosks and more. Features include file transfer, screen recapture, multi-user management, usage statistics, two-factor authentication, remote printing, and encryption.
Read more about RemoteView
RemoteCall is a remote support software that helps businesses offer support services by accessing and controlling external Windows, Linux, and Mac-based computers. Create screen recordings, control the keyboard and mouse, draw on remote PCs, and capture screens from within a unified platform.
Read more about RemoteCall
ManageEngine PAM360 empowers enterprises looking to stay ahead of this growing risk with a robust privileged access management (PAM) program that ensures no privileged access pathway to mission-critical assets is left unmanaged, unknown, or unmonitored.
Read more about ManageEngine PAM360
BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.
Read more about Remote Support
Streamline your remote support with powerful work management from Wrike. Use customized request forms to auto-assign tasks, review work, solve issues in real-time, and showcase your support team's success with built-in, automated reporting tools.
Read more about Wrike
AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.
Read more about AnyDesk
Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in asset management, and advanced automation & orchestration.
Read more about SysAid
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
SupRemo helps private and companies to connect with remote devices or servers to manage applications and provide support. The white-label capabilities let professionals personalize the interface using custom logos, company details and themes to establish brand identity with clients.
Read more about Supremo Remote Desktop
Atera is the ultimate all-in-one remote monitoring tool suite for MSPs and IT Pros. Includes everything you need and nothing you don't: Full RMM, PSA, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Try Atera for free today.
Read more about Atera
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.
Read more about Dameware
SecureLink is a vendor privileged access management solution for technology enterprises and vendors which offers features such as role-based permissions, audit logs, compliance management, self registration, desktop sharing, remote support, file transfer, and more
Read more about SecureLink
Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup.
Read more about Pulseway
CloudApp allows you to share images, links, music, videos and files. It provides you with a short link automatically copied to your clipboard that you can use to share your upload with co-workers and friends.
Read more about CloudApp
NinjaOne’s unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-user including multiple one-click remote control options as well as a full suite of behind-the-scenes remote management tools.
Read more about NinjaOne
dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools.
Read more about dualmon
GoToAssist is a remote support software that offers solutions for both SMBs as well as enterprises looking to provide advanced remote service levels. The software is used by IT managers, IT consultants, software consultants, MSPs and IT customer support reps to access and control devices remotely.
Read more about GoToAssist
GolfStatus is a golf course software designed to help golfers, golf facilities, and nonprofit organizations manage tournaments, rewards, email marketing, event registrations, fundraisers, and more. Organizers can schedule and send push notifications to players about promotions.
Read more about GolfStatus
Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.
Read more about Goverlan Reach
Access your business, securely with a purpose-built and compliant workspace, dramatically reducing IT management burdens and costs, while increasing your organization's teamwork and productivity.
Read more about Abacus Private Cloud
GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices.
Read more about GoToMyPC
Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options.
Read more about Upscope
InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more.
Read more about InvGate Service Desk
AweSun offers remote access, remote control, and remote support solutions that work with desktop and mobile platforms, including Windows, macOS, Android, and iOS. You can use AweSun to work from home with remote access to office computers. It also helps gain remote access/support for mobile devices on the go, play PC games on mobile devices and...
Read more about AweSun
Syxsense is an endpoint security software designed to help SecOps departments, managed service providers (MSPs), and IT professionals maintain threat prevention through authorization scanning, third-party patching, communication blocking from infected devices, and continuous collaboration.
Read more about Syxsense
Splashtop SOS is a remote support software designed to help businesses connect to desktop and mobile devices across multiple locations. It lets users view multiple remote screens from multi-monitor systems at the same time.
Read more about Splashtop SOS
Vendors bid for placement within our listings. This option sorts the directory by those bids, highest to lowest. Vendors who bid for placement can be identified by the blue “Visit Website” button on their listing.
Sorts products as a function of their overall star rating, normalized for recency and volume of reviews, from highest to lowest.