Here's our list of apps for Customer Experience Software. Filters help you narrow down the results to find exactly what you’re looking for.

518 Software options

Pixis Insights UI/UX Testing is an all-in-one user research tool. It empowers every brand by enabling them to see their products through their customer’s eyes. With this AI-led UI/UX testing platform, companies can take away the guesswork in user research with direct feedback from targeted users. Read more about Pixis Insights UI/UX
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Read more about SurveySparrow
Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution. Read more about Mobile Service Cloud
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Read more about Pipedrive
Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels Read more about Smartlook
Infraon Desk is an integrated Pink Elephant-certified platform that unifies multiple IT/business teams to streamline and accelerate the IT service management lifecycle. With real-time event detection and ticket management, it offers a single dashboard to deliver ITSM excellence. Read more about Infraon Desk
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Pobuca Experience Cloud leverages AI to analyze what customers say in all touchpoints and produces customer experience (CX) metrics and VoC insights. It acts as a central system for managing all the customer data, letting users take control in real-time with robust data analysis and insights about the state of the business. Read more about Pobuca Experience Cloud
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more Read more about Startquestion
Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features. Read more about Zoho CRM
Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels. Read more about Freshdesk
SurveyLegend enables you to create beautiful mobile-friendly surveys, forms, and polls with ease. Read more about SurveyLegend
Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys, or something completely new. Read more about Typeform
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff. Read more about Sprinklr
facelift is an online social media marketing solution which integrates with social networks including Facebook, Instagram, LinkedIn, Twitter, Wordpress, and more, to facilitate the creation, management, publishing, and tracking of online marketing campaigns. Read more about Facelift Cloud
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts Read more about Zonka Feedback
VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale. Read more about VideoAsk
Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy. Read more about Froged
Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap Read more about Canny
Partoo optimises the visibility of companies online. Our ultimate mission is to help businesses get closer to their clients online. Read more about Partoo
CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget Read more about CallPage
A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs. Read more about Gupshup
Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business. Read more about Moxo
re:spondelligent is a cloud-based review management solution for monitoring, tracking, and responding to online reviews from across multiple platforms. Service-based businesses can utilize the platform to manage customer feedback and gain insights into the customer experience. Read more about re:spondelligent
LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard. Read more about LiveCaller
e-satisfaction.com is a Customer Feedback Software that helps you tap into your customers' mind and provide the best-in-class experiences they deserve & anticipate. Read more about e-satisfaction.com
Wonderflow is the simplest AI-based solution to analyze the Voice of the Customer and get insights on Ratings & Reviews. Read more about Wonderflow
Movable Ink helps digital marketers take any data and activate it into real-time, personalized creative. It works anywhere there are pixels in front of a consumer’s eyes and is a powerful extension to your existing marketing technologies. Read more about Movable Ink
SlashQ is a cloud-based digital queue management software system that streamlines the scheduling and management of appointments, check-ins and status updates. Read more about SlashQ
Merren catches the valued customers at a pivotal moment through an easy-to-use platform that they use every day to capture their feedback. Know their preferences and intent and understand their priorities and behavior to transform your business initiatives. Read more about Merren
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation. Read more about SurveyMonkey
Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services. Read more about Hootsuite
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history. Read more about Zendesk Suite
Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often. Read more about FiveStars
Jotform Enterprise provides an all-in-one customer feedback collection, organization, and NPS software for businesses looking to provide an unparalleled customer experience. From calculating NPS, to designing autoresponder emails, Jotform Enterprise will help you skyrocket customer experience! Read more about Jotform
Intercom is an open channel between your business and your customers—in product, in the moment, and on their terms—creating an ongoing dialogue that enables you to make the most of every engagement across the customer journey. Read more about Intercom
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more Read more about Trustpilot
TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy. Read more about TeamSupport
SoGoSurvey’s customer experience (CX) platform enables companies of all sizes to discover and act on what drives customer loyalty. Keep customers happy and build value for your CX initiatives by prioritizing activities with the biggest potential impact on valued customers. Read more about Sogolytics
Userlike is a unique software for live chat and customer messaging that allows businesses to win and nurture customers through website chat and messaging-apps like WhatsApp, Facebook Messenger, Telegram, Threema and SMS. Read more about Userlike
Bitrix24 #1 FREE customer experience and customer relationship management platform used by 5 million businesses worldwide. Read more about Bitrix24
Access to customer reviews, across every touch point, from every source, in one place. BirdEye lets you dig beneath reviews, ratings, customer feedback, and survey scores to discover what's working, what's not, and where. Collect feedback across the customer journey via email, websites, SMS. Read more about Birdeye
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social
Great customer experience requires daily focus. Use Hotjar Session Recordings to see how people interact with your website and identify pain points or blockers in the customer journey. Read more about Hotjar
Modern and intuitive design, mobile-friendly interface, omni-channel operation, powerful analytics or seamless integration. That’s what makes Survio a must-have solution customizable to any business, industry or professional background. Read more about Survio
Podium is a best-in-class messaging + payments platform for local businesses that generates leads, boosts online reputation, consolidates communication channels, creates SMS marketing campaigns and accepts payments - all from one location. Read more about Podium
With Five9, you can close the gap between your customer experience goals and the service you are actually able to deliver. With sophisticated features like ACD intelligent call routing, customer self-help through IVR, and CTI screen pops to inform agents of customer history. Read more about Five9

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