Zoho Invoice Reviews

The free service makes it great for someone starting or learning how to use invoices with no overhead. Its easy to use and print reports for file keeping, and visually appealing to customers.

If you are looking for more advanced features like advanced payment processing or sending to more than 5 users. etc, you will want to use the pro version or most likely look somewhere else for the price you pay. The customer service is terrible and outsourced to other countries. This is an issue if you need any assistance whatsoever.

It's easy to use and allows you to upload your company logo.

I do not see an option to add tax which may be necessary for other users

Pavements are got at any time since it unlimited and automate reciept.

zoho invoice very cheap to purchase due to the fact that its free for use hence simples work for we business operators

Invoicing and payments tracking. The fact that I can access it from my computer or my phone.

I Liked it. Nothing to be objective about.

Ease of use and the ability to keep track of Invoices, Costs and Profit

I have no issues with the system and therefore no Cons to using the system

Straight Forward Process to Generate Invoice

The system keeps putting my clients zip code in front of the city - it should be reversed

Super easy to use. Very professional delivery. Easy to set up. Easy to monitor.

They have an on line payment portal. I didn't have time to look at this or set it up. I wish it had been more "optional" in the set up process. In other words, 'I have found no cons to Zoho invoice. I just commented on the feature that I liked the least.'

The fact that Zoho has it all together makes it easier and faster for new business setup.

We have only been using Zoho less than a year. And even though there are things we are still exploring, I really don’t have any real negative things I can say.

Zoho Invoice has long been an dependable tool for all our internal billing and invoicing needs.

Ability to choose templates, customize design, adding categories and much more, makes it an integral part of our day to day business.

The product has extensive features like dashboard, estimates, payments, recurring payments etc which can serve very well to any startup, SMB or enterprise.

The product has strong UI/UX and the simplicity to use does not require any additional training or hand-holding, its just amazing how fast our new resources pick it up from day 1

We have used Zoho Invoice from our starting days and we have grown stronger together over all these years

As a founder-led company, I wish there was a feature to group multiple invoices into one and create a invoice group list, some customers expect us to submit multiple invoices in batches.

Hands down, the feature I liked best about Zoho Invoice was its ease of use. I place a lot of emphasis on this aspect of software. If software is difficult to learn, or it is not pleasing to use, then why bother. With Zoho Invoice, I was up and running in less than an hour. Like all of Zoho's software, the user interface is pleasant and makes sense. The product is also stable. No glitches, hiccups, or bugs.

Not so much a "dislike" as I simply needed software that did more than just invoicing and expense tracking, which is what Zoho Invoice does really well.

Logging my time and being able to send my clients a detailed invoice (that I can customize) is critical to me. The fact that my client can opt to have a portal to see invoices, payments, etc. is icing on the cake!

Because invoicing is my business Achilles Heel, I would like it even better if I could create a recurring (monthly) invoice for my clients so I don't have to remember to do it. It is just there. Recurring billing right now is only for a fixed amount and I cannot add billable hours to it. However, the PROS definitely outweigh the CONS.

My small consulting firm has used Freshbooks for a couple of years. Recently they "upgraded" their product and I lost very basic functionality that I relied on day-to-day. While not perfect, Zoho Invoice provides most of that functionality and at an over 50% drop in price. I really like the previous FreshBooks solution, and would have eagerly embraced the new, but you cannot release a new version that supports so much less functionality that the last.

OK, off that soap box. Zoho Invoice so far seems easy to use, with a few caveats I will spell out in the next section. The customization is great (almost, but not quite, to a fault). Some of what I consider basic functions for a consulting environment are available. Including the expense receipt images on the PDF invoice (HELLO FRESHBOOKS!!!) are very simple.

Three things. But keep in mind that even with these three things I find Zoho Invoice better suited to my needs over my current solution;

Provide the option to include the expense date on the invoice!!!!! This is very basic and very needed. I see from reviews that people have been asking for this for several years.

Provide a field for expense vendor. Sure I can setup a custom field, but when you get to the invoice you cannot access custom fields at the detail level.

Provider the option to include the expense author on the invoice. I usually have two to three of us on an engagement all entering expenses for travel, lodging, meals, etc. By including the author, the client can easily see from whom the expense is coming from.

To get around these shortcomings, I have my group enter expenses in a very specific way that includes these information in the notes field. Not optimal, but still works.

Since I migrated to Zoho, I am able to generate quotes and invoices. Some of the service I supply are per month while others are per year. With Zoho I can setup an invoice to generate once a year for annual customers on an ongoing setup, therefore no need for me to remember to send the annual invoices, but Zoho does that for me.

The inability to generate payslips. As a business looking to scale up, it would be a great thing to be able to generate payslips for employees and myself within the same system, that way it will be easy to manage all admin things of the business on one platform

Zoho Invoice is a great invoicing tool that allows you to track invoices and payments for services and products.
1) The ability to design your own invoice template to use. Customization is easy but also designer friendly.
2) Tracking payments and expenses from one place. The name may fool you but Zoho Invoice also lets you track time and other expenses related to your business or invoice. This is great for basic bookkeeping.
3) Invoice management is second to none. You can create draft invoices, recurring invoices and others all with a few clicks, the email template is also great as you do not have to write emails.
4) Customer Statements are invaluable. Being able to send a customer a statement of all invoices plus payments they have made is a Godsend for business.
Zoho Invoice may not have all the bells and whistles of Zoho Books but it is an affordable alternative to someone who does not want the accounting side of things but want to still have a basic overview of their financial standing as a business.

1) Zoho Invoice does not have a feature that allows you to know when a client has seen an email about a payment. This means you may not know if a client has seen your email unless they acknowledge it.
2) My continued gripe with Zoho mobile apps for Android still rings true. While the mobile app has the basic functions of the web interface, compared to iOS, the Android app just does not function as well.
3) The Client Portal does not offer much functionality to a client other than to check their statements, the process of communication has to be started by you to give an estimate and so on. If there was a way to allow a client to also initiate communication from the portal, it would be better.

For young employees it is easy enough to add the products and their costs, and i can keep track of the schedules that have been created and included from the office or the cellular device, in addition to that I can send my clients the invoices by email in PDF formats

I am somewhat general about the billing information, and it may only be a whim of mine, but I would like to have more control of the information in my invoices. For example, my start time, end time, assignment name and some notes I want to write for each assignment billed to my clients

Extremely feature rich. If you need something from an invoice tool, Zoho has it.

There are really very few cons to Zoho...

Indian Features like Currency and Real-time Currency Exchange Rate Calculations, GST Reporting

Limited Payment Gateway options. Options like Cashfree, Freecharge payment gateways which offers 0% commissions on UPI and Rupay debit card are not available on Zoho invoice