Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Features
- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Lives up to the name!
Reviewed on 20/07/2016
As CEO of Red Rhino Leak Detection I was dead set on finding a software solution that would streamline our company. Im proud to say that the team over at Logicbox has done that and more! Their process is simple they dive into your company with spock like precision to understand your needs (probably better than you know them :) then they build a custom solution to meet them! If your an up and coming company looking for something more than a standard white label product than you would be crazy not to call the guys over at Logicbox to find out what they can offer you.
Pros
Customization and simplicity of having software built for your needs versus white label products that have a lot of clutter that you will never use as well as doesn't hit the mark.
Cons
periodic slow loading times on big reports... not sure theres a way around that.
- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
D.Stuart/Kingsbridge
Reviewed on 27/07/2016
User friendly, fairly easy to get up and running, unsure about value for the dollar as I am not involved in that end of the process. Still learning details on how to run specific reports, however the data is there to retrieve.
Pros
Easy of access to each transaction and list of total transactions
Cons
Some fundamental entries still need to be cleaned up, for instance, while entering a transaction and the vendor or client has not been entered previously, one must delete the transaction, go into the system and pre-enter the vendor/client information, then go back and enter the transaction. There should be a way to enter the client/vendor during the 'deal entry' process.
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Organization At Its Best
Reviewed on 19/07/2016
I use Logicbox through my work (Red Rhino Leak Detection), honestly it's a great program that not only keeps things organized but also keeps everyone on the same page instantly.
Pros
I enjoy being able to contact virtually anyone in our company throu it to keep them up to date, being able to contact company partners, on the same program still being able to manage my schedule and others.
Cons
Some times tracking down contact information can be a little convoluted.
- Industry: Facilities Services
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Logicbox review
Reviewed on 19/07/2016
I've been working with Logicbox for around 3-4 years now. I can't imagine doing business without it. As long as you have internet, Logicbox is at the tip of your fingertips ready to help you maximize productivity and efficiency for your business.
Pros
Everything is in one place: billing, service scheduling, customer databases, partner databases, employee stats and productivity, work history, etc... Whether working from a PC, ipad, or iphone, no matter where I am I can work.
Cons
It requires training on how to use it. In other words, it's not self-explanatory. You have to know the system well in order to maximize its effectiveness.
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great system!
Reviewed on 19/07/2016
Sophisticated system that is easy to navigate and has great features.
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Smooth System
Reviewed on 20/07/2016
Logic box is a system that conforms to our company needs. Any changes we want to see, Logic Box makes the improvements. The system provides a smooth work flow for our day to day tasks and is very easy to navigate.
Pros
N/A
Cons
N/A
- Industry: Construction
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Red Rhino review PH
Reviewed on 19/07/2016
Great experience, enjoyed the ease and comfortability of using the software. Would highly recommend this to friends and family.
- Industry: Construction
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Logicbox
Reviewed on 26/03/2018
Pros
Logicbox has a simple format layout. It is very easy on the eyes and makes it simple to understand what section you are looking at. You can follow leads and projects quickly. It is a good software to keep all team members up to date on each job.
Cons
The only concern I have with Logicbox is that it can be so customized to your company that it can make for a lot of extras. Sometimes when you have too much of a good thing it tends to get complicated.
- Industry: Facilities Services
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
The mobile app is great!
Reviewed on 19/07/2016
I used this day in and day out. It's a great mobile app that allows me to keep track of all my work.
- Industry: Import & Export
- Company size: 11-50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love this Product
Reviewed on 22/07/2016
Respective to Collection work this product assists with supporting documentation and historical records
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
LogicBox CRM
Reviewed on 22/07/2016
We have enjoyed our relationship with Logicbox from the very beginning. The response time and communication on requests is very good. The folks at LogicBox try hard to understand our business and how we go about it so that product development is better focused. We never hesitate to recommend LogicBox to anyone when discussing CRM.
- Industry: Banking
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Brian's review
Reviewed on 22/07/2016
The software works great to track our front end business. We use it to track new credit applications.
Pros
The ease of use. It is easy to enter a new deal and it is easy to push information to the next person who needs to review the new lease schedule
Cons
I like the software and have nothing negative to say about it. They have customized it to our company to make it user friendly.
- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Logicbox is helpful because it makes my ipad a mobile office.
Reviewed on 20/10/2017
Makes our job possible with less demands on the office
Pros
I love the portability of the software across multiple platforms. I can use it on my tablet, phone, and laptop.
Cons
For our business we input pictures for our customers and we have to upload each picture individually then only 3 per page. To put in 15 pictures takes at least 5 minutes, which seems crazy.
- Industry: Facilities Services
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Logicbox rox!
Reviewed on 19/07/2016
I use logicbox all day long for work. Rarely do I have functionally issues. The one or two I've had over the years has been resolved in minutes or by a simple log out and log back in.
Pros
The functionality of our page for work has all needed features at my fingertips. I'm an iPhone user and I like apple operating system for its simplicity. Logicbox has grown to be the other part of my preference when using software for work.
Cons
Sometimes is slows down on me but not often.
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
User Friendly Software
Reviewed on 19/07/2016
I went to work for another company that did not use Logicbox software for scheduling and order entry. I could not wait to come back to my former employer partially because of the ease of the system. It is user friendly.
- Industry: Facilities Services
- Company size: 11-50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Very helpful!
Reviewed on 19/07/2016
My experience with Logicbox has been wonderful. My company has a customized application for our techs in the field and it has changed the way we operate for the better. I was with the company before we went "paperless" and still remember having to write everything down by hand, even draw diagrams, and use carbon copies for record keeping. Now with the software, all of that is much more streamlined and accessible, let alone functional.
Pros
The auto-forms that are generated by just a click and the ability to search in a database for anything and everything.
Cons
Some of the bugs that come up at first when our company updates to a new version.
- Company size: 11-50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Logicbox Review by new user
Reviewed on 26/07/2016
I am currently using the product to search for historical information. It is very simple to do a search, and I have been able to find various information with ease. I cannot rate Value for Money or Customer Support as I have no information/experience there.
Pros
I like the wide variety of filters available to narrow a search. The export to Excel option could also be very useful for our department processes.
Cons
If I click on a tab, it is either very slow or I have to click multiple times to get the program to respond.
I also don't like that if I open a record(lets say a specific schedule after I've done a search on a customer), and I hit the back arrow, it won't go back to my search. It's goes back to whatever tab I am under, typically the "Commenced" tab.
- Industry: Import & Export
- Company size: 51-200 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Logicbox CRM
Reviewed on 20/07/2016
Flexible, customized CRM program that is easy to use and backed by great customer support. The program is very efficient and has the ability to integrate with other programs, such as warehouse management. It will definitely help facilitate customer communication and account management efforts.
- Industry: Retail
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Logicbox Review
Reviewed on 30/07/2014
Pros
Our project manager, Dan, was very good at asking the right questions to help us drill down to what our real needs were.
Cons
They weren't able to meet all of our reporting requirements. There were also times where the vendors were difficult to get a hold of.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Other for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Best solution for Hosting Solution
Reviewed on 28/09/2018
Product is good but response is slow may be they might have busy in other technical work.
Pros
Complete hosting solution to start a new hosting reseller program to boast sales.
Cons
Support is bit slow as didnt received a price qoute after 10 days.
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Review Source
Overall rating
Web-based CRM "LogicBox" meets our expectations
Reviewed on 17/01/2012
LogicBox is not the first cloud based application that we have implemented in our company because we are fond of their effortlessness. Therefore, LogicBox hasn´t disappointed us. The software is very customizable and creates powerful reports.
Pros
Powerful reports
All-in-one tool
- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
A mobile office for technicians
Reviewed on 16/10/2018
Overall this system is incredible for our business. It saves so much time and provides so many resources. There are things they could do to make it more user-friendly, but we are happy with it.
Pros
Logicbox is customized for our specific needs in our field. We are able to provide customers with resources right away.
Cons
The software is not super customizable. We can only upload 3 pictures per page and then have to open another page to upload more pictures. It would save lots of time if we could just pick all the pictures for each job at once.
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
User Friendly Software
Reviewed on 21/07/2016
Using this software for over 3 years now, it is user friendly and easy for new hires to learn. User tracking is something we check all the time to see who did what.
Pros
Ease of use, navigation and cloning ability for repeat customers makes adding a new order a breeze
Cons
Tasking feature could use some help, would love to have some color in the app
- Industry: Mechanical or Industrial Engineering
- Company size: 201-500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
review for logicbox
Reviewed on 15/02/2017
It offers a suite of standard CRM functions that can be configured to incorporate, and automate, the unique processes and workflows of a company, creating a single, integrated system that streamlines operations and increases efficiency.
Pros
It offers a suite of standard CRM functions that can be configured to incorporate, and automate, the unique processes and workflows of a company, creating a single, integrated system that streamlines operations and increases efficiency.
- Industry: Import & Export
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Positive Review for LogicBox
Reviewed on 20/07/2016
We have been using LogicBox as a CRM tool integrated with our warehouse management system for our Call Center. We have asked LogicBox to make numerous enhancements and modifications and they have done an excellent job doing so.
Pros
Ease of use and excellent team at LogicBox
Cons
No complaints
