BenchmarkONE Reviews

Hatchbuck hits a sweet spot

Reviewed on 06/02/2020

Sales engagement and qualification

Haven't had a bad experience with it yet, awesome CRM

Reviewed on 01/11/2018

Amazing experience, software is easy to use. The support team is awesome, anytime I have a question they respond quickly and politely. They make me feel like one of their top clients, even though I'm nowhere near that.

You Won't Be Disappointed With Hatchbuck!

Reviewed on 02/06/2017

I'd recommend Hatchbuck to anyone looking for a sleek, easy to use platform that handles both your CRM and Email Campaigns.

Hatchbuck Helps Drive Enrollment Growth for University at Albany's Weekend MBA Program

Reviewed on 05/02/2016

Adopting the Hatchbuck CRM a year and a half ago has transformed and modernized the marketing, and hence the recruiting, for UAlbany's executive Weekend MBA Program. We were able to automate many tasks that had to be previously performed manually.

We created landing pages which automatically filled records in Hatchbuck when they were submitted and we tied campaigns to certain actions so that we were able to quickly respond to prospects who were looking for information on the program. Setting up campaigns also enabled us to send relevant messages to contacts in a timely fashion, a feature unavailable in our last CRM. Through campaigns, we were also able to recognize individuals' milestones and follow up on program events, to name a couple of uses.

The task feature is also helpful for keeping track of important action items and scheduling them at the most opportune time.

The onboarding process took several weeks and we were able to successfully overcome a few speed bumps along the way. Overall, the customer service has been very good, especially during the time that I was learning the software.

I don't consider myself to be technically savvy but the software was very intuitive to use and the customer support was quick to respond if you had a question.

After two years of declining enrollments, Hatchbuck, along with other factors, played a key role in the program experiencing a nearly 60% enrollment increase over the previous year. That, coupled with the time savings and added efficiency, has made it a very wise investment for the program. It is an investment that returns considerable dividends daily!

Automate our marketing stuff

Reviewed on 15/07/2018

Hatchbuck Review

Reviewed on 02/11/2018

Keeping track of large amounts of people in the sales funnel.

Awesome Sauce

Reviewed on 29/05/2015

I use hatchbuck for all of my clients and always recommend it when someone mentions that they are looking for a cost-effective alternative to their pricier software. Hatchbuck provides all the bells and whistles that more expensive softwares charge an arm and a leg for, but at the perfect price point. My favorite feature is that the tool will locate a contact's social media profiles FOR you. This saves a lot of time in doing research as to what platforms you should be on.

Great Email platform and CRM for small businesses

Reviewed on 11/02/2019

If you're a small business and you're using it as a CRM it's worth looking into.

Easy play, easy go with Hatchbuck.

Reviewed on 05/02/2016

I was able to load up my contacts, design and prepare, then launch campaigns very quickly and without much trouble.
The training and support along the way was effective and spot on, and I received pro-active communications to optimize the performances.
My questions to the team were always responded promptly and followed-up rapidly.

On the con side, the tool lacks a few capabilities including the creation of custom-landing pages, or being able to use an existing contact page more easily, which would be nice. Optimization can require some technical skills too.
Overall, a cool solution that is well worth its investment at a fraction of the price of competitors, and a friendly team to help navigate the first steps.

Hatchbuck simplifies my life

Reviewed on 01/06/2015

I use Hatchbuck daily for one of my clients. It's essential to my work flow and truthfully, I'm not sure how things would go for this client if I had to work without it. It simplifies everything. Sending emails is a snap, correcting their client information is quick and easy, and everything I need to measure ROI is right there.

The Product is Good and the Customer Support Makes it Great

Reviewed on 07/12/2016

Hatchback customer support is the most responsive I have experienced when today is all about automation. Hatchuck doesn't just sell you a platform and then walk away leaving you hanging having to pay additional costs for training, transition, and maintenance. They hold your hand through training, accept calls when needed, are generous about giving their time and follow up with additional information so that you get the whole solution.

Hatchbuck is great for our needs

Reviewed on 10/09/2015

Working for a small digital agency, I didn't have the budget to afford one of the mainstream CRMs with automation and a lot of the more affordable services didn't offer both a CRM and Marketing Automation that would be integratabtle. Hatchbuck has done just this. Marketing automation consisting of just the right amount of tools to get the job done and seamless CRM integration.

Casual user

Reviewed on 12/09/2014

Cheap and helps you do what's necessary for a small business

Reviewed on 23/01/2018

Great value and customer support

Reviewed on 18/06/2015

10X Lab has been using Hatchbuck for sales purposes for a little over a month. We're able to navigate through the platform with ease and upload contacts quickly. Lind

Intuitive, easy to use, and top-notch on boarding

Reviewed on 05/02/2016

Having used and done demos with 5 other CRM's, I can confidently say that Hatchbuck has everything a small- to medium- sized business needs without additional distractions. On-boarding process was second to none.

Great Product with Great Customer Service

Reviewed on 12/02/2016

Hatchbuck is great - exactly what my mid-sized agency needed to track our marketing activity. After years of being frustrated with Salesforce support staff, working with the team here was a breath of fresh air.

Helps with Inbound Marketing

Reviewed on 07/02/2017

Hatchbuck software helps us with tracking and managing our Inbound marketing. New leads can submit details via forms on our website. Hatchbuck tracks these leads and gives us a summarized reports. Our sales team can also manage the deals within Hatchbuck.

Affordable + Pragmatic marketing solution = Hatchbuck

Reviewed on 30/06/2018

Reviewed on 10/09/2015

Easy to keep track of contacts on a daily basis.

Reviewed on 05/02/2016

Once I got the hang of tags it was easy. Now I use this system daily to keep up with my clients.

Hatchbuck

Reviewed on 17/01/2018

Reviewed on 18/06/2015

Reviewed on 19/06/2015

Great tool for starting your SaaS business

Reviewed on 27/01/2021