QuickBooks Online Advanced Reviews

QuickBooks Online Advanced

4.4 (888)
Accounting & business management for small businesses

Overall rating

4.4 /5
(888)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support Software
4.0/5
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888 Reviews

Kavindu Githsara
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Streamlining Your Finances with QuickBooks Online Advanced

Reviewed on 16/01/2023

Overall, QuickBooks Online Advanced has been a valuable tool for our business. The user-friendly...

Overall, QuickBooks Online Advanced has been a valuable tool for our business. The user-friendly interface and automatic data backups have made it easy to use and the advanced reporting and inventory management features have provided valuable insights into our financial performance. While there are some limitations, such as limited customization options and higher cost, the benefits of this software outweigh the cons for our business.

Pros

As a user of QuickBooks Online Advanced, I have found it to be a reliable and user-friendly accounting software for our business. One of the biggest advantages of this software is the user-friendly interface that makes it easy to navigate. This has been a huge time-saver for my team, as we don't have to spend hours trying to figure out how to use the software. Another great feature of QuickBooks Online Advanced is the automatic data backups. Not only that, but also the advanced reporting and inventory management features have also been a great asset to our business, allowing us to track our inventory in real-time and generate detailed reports on our financial performance.

Cons

One of the downsides of QuickBooks Online Advanced is the limited customization options for invoices and purchase orders.

Joe
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

The Best Option Out There

Reviewed on 11/12/2019

We were doing all of our accounting manually before and it got to a point where we could not keep...

We were doing all of our accounting manually before and it got to a point where we could not keep up. Now none of our upcoming expenses are a surprise and we know with great accuracy what our financial position is while we are determining if an opportunity is right for us.

Pros

I like that it is universally used so no matter how many different financial professionals from how many different companies I have to deal with they are familiar with the software so there is no learning or teaching curve there.

Cons

The biggest flaw I would say is when a new 3rd party program comes out that works well with my business Quickbooks seems to lag behind in having some kind of integration available. Ideally I would like all my softwares so integrate with Quickbooks so that I can use the full power of the system.

Alternatives Considered

Xero

Reasons for Switching to QuickBooks Online Advanced

Because Xero is new and if it catches on that will take years, Quickbooks is THE accounting software and I feel like it always will be.
Joyce
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

QBOA Review

Reviewed on 25/10/2023

Financial management.Business performance management.

Financial management.Business performance management.

Pros

With QuickBooks Online Advanced, I am able to automate financial management procedures such as billing and invoicing.

Cons

I do not have any issue at the moment that disappoints me while using QuickBooks Online Advanced.

Eric
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

As a General Contractor I wouldn't recommend

Reviewed on 10/02/2021

Frustrating

Frustrating

Pros

Nothing really. We used to have QB desktop and it was pretty solid, but it was clunky for our remote accountant to access the desktop version (possible, just challenging for only our accountant or we could be on the desktop version at a time). Otherwise it the desktop version was great.

Cons

Where do I start. Customer service knows 'zero' about the construction industry hence can't relate to questions regarding simple things such as sub-contractor W9 and certificate of insurance (COI) storage. QB desktop has a place for input of COI storage with the addition of 'reminders' when a sub's COI expires. The online version has nothing for this (and this is a big deal for a growing general contractor - keeping track of COI manually is a huge pain). Also, when adding a project (location) for an Existing customer one would think you could go into an Existing customer profile to create a new project - but no, you have to create an entirely new CUSTOMER to do this, when all you are doing is adding a project to an existing Customer. It's baffling. Our accountant also doesn't like QB online and commented it was designed by website designers - not accountants. I agree. We're looking for new accounting software.

Norah Bird
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Quickbooks

Reviewed on 30/08/2023

Overall I am impressed with the software, I just do not like being held ransom by having no means...

Overall I am impressed with the software, I just do not like being held ransom by having no means of reviewing the history of our accounting records electronically. We can only review static, saved documentation

Pros

I like the fact that it is fairly accurate in predicting what account should be used once it has encountered the same transaction from a bank account or credit card.

Cons

The constantly increasing price but no new features to justify the increased cost. I think the thing I dislike the most is that the system will not allow the User to take a backup copy. We rely on their cloud and if we stop using their software, we cannot run or produce an electronic backup that we can review without continuing to pay for the software subscription. It is imperative that reams of reports and ledgers are and no electronic format that we can review our records.

Michael
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

QBO Improving

Reviewed on 11/12/2019

We experience little downtime, despite some slowing of speeds. We're impressed with QBO at this...

We experience little downtime, despite some slowing of speeds. We're impressed with QBO at this time.

Pros

Many new features being updated regularly. Does what we need it to do.

Cons

Speed improvements as our file grows is very important.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Choosing QuickBooks Online Advanced

Cloud-based computing was very important in our decision. A company we know that would be around and continue to improve.

Reasons for Switching to QuickBooks Online Advanced

Cloud-based computing is the main reason we switched from Enterprise.
Russell
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Ubiquitous and necessary, but far from perfect

Reviewed on 19/07/2022

It is a necessary evil.

It is a necessary evil.

Pros

Online access is convenient. Most clients are already using it. Easy to get accountant access. Bank feeds are superior to the desktop product. Integrates with many different tools through Zapier. Works with a large array of direct 3rd party add ins.

Cons

It lacks basic and essential features such as reliable backup/restoration of data, month end closing tools, etc. forcing us to pay third parties to make up for what QBO lacks. The receipt capture is too limited and is very poor at matching transactions if it doesn’t automatically recognize a receipt.

The system is extremely nit picky about which type of transaction you are using in the moment. This is not an issue with QB desktop as you can easily enter almost any type of transaction from the register without the need to tell it what you are doing in advance.

The product does not often get substantive improvements and yet the subscription fees are very high and are increasing over time. Pay more, get the same product.

Response from Intuit

We appreciate you taking the time to write your review, Russell.

We want to be sure you're enjoying your time with QuickBooks, and that you're getting the most out of your product. If you have any suggestions about what you think would make QuickBooks better for your business and others, please don't hesitate to send these over for our Developers review using the 'Feedback?' icon in-account.

Also, if you need assistance or run into any issues, please don't hesitate to get in touch with our QuickBooks Technical Support Team by phone or chat using the 'Help (?)' icon > 'Contact Us' right from within your account. We'd be more than happy to take care of you.

-Faith, The QuickBooks Team

STACY
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

ACCOUNTING MADE EASY

Reviewed on 14/11/2023

Pros

QuickBooks Online Advanced is cloud-based. It supports multiple users, and I can assign specific access levels to team members in the company.

Cons

Price point is a bit more expensive than other accounting softwares. It tends to glitch at times and run slow.

Tanya
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great accounting app

Reviewed on 12/10/2023

We use quickbooks everyday and it is easy to use. It has a lot of great features to provide. Its a...

We use quickbooks everyday and it is easy to use. It has a lot of great features to provide. Its a one stop application to do a lot of things.

Pros

The best advantage for quickbooks online is that you can access the company books from anywhere. It makes your work remote. Also it is very easy to use and most of the time customer support is good. Also they give a good initial discount for the new user.

Cons

I think there are few features missing like to customize more reports.

Lea
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Worth the price.

Reviewed on 03/11/2023

I am very pleased with Quickbooks, I won’t use another system.

I am very pleased with Quickbooks, I won’t use another system.

Pros

Quickbooks online is a great tool for financial tracking of our non-profit. It has a learning curve but there is plenty of support to help you understand the system.

Cons

Sometimes the bank and quickbooks disconnect and I have to reconnect them. A small issue but annoying.

Kyle
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Ease of use

Reviewed on 11/12/2019

The chart of accounts feature of QBO is much cleaner than the two previously used accounting...

The chart of accounts feature of QBO is much cleaner than the two previously used accounting softwares. Also the reporting functions are much more user friendly for non-accounting employees trying to find financial information that makes sense to them.

Pros

Everything is very clean, and easy to navigate. The general features of the software are user friendly to all levels of accounting. If you have never used an accounting software before QBO makes it very accessible to find important and valuable information about your finances with relative ease.

Cons

The more in depth features do take a little time to navigate. There are also a lack to "advance" features for some of the functions but it overall fits the bill. There is nothing that is missing that is an absolute need for business function- just more of a "would be nice".

Alternatives Considered

Xero

Reasons for Choosing QuickBooks Online Advanced

Enjoyed the interface better. The template is much easier to navigate and I find the accounting features to make much more sense to me personally.

Switched From

FreshBooks

Reasons for Switching to QuickBooks Online Advanced

Used the other product briefly and made the final decision for QBO after not being able to get in contact with the other company's customer service for multiple days to resolve any issues.
Selcuk
Overall rating
  • Industry: Investment Management Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

A Financer's Dream

Reviewed on 08/12/2022

The platform is incredibly intuitive and provides a wide range of features and tools that make it...

The platform is incredibly intuitive and provides a wide range of features and tools that make it easy to manage finances. The reporting capabilities are comprehensive and accurate, and the cost is worth the investment.

Pros

I have been thoroughly impressed with QuickBooks Online Advanced. The platform is incredibly intuitive and provides an array of tools and features that make it easy to manage finances. The accounting and invoicing processes are efficient and user-friendly, and the reporting capabilities are comprehensive and accurate.

Cons

One of the drawbacks of QuickBooks Online Advanced is the cost of the subscription. While the features are worth the investment, the cost can be steep for small businesses with limited budgets. Additionally, the platform can be complicated to navigate for those with limited accounting experience.

Leah
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Truly great program

Reviewed on 08/06/2023

It has been an overall positive experience. Our old program was clunky and really was not designed...

It has been an overall positive experience. Our old program was clunky and really was not designed like move modern programs. Quickbooks Online Advanced is truly a great product.

Pros

I like that everything is easy to use and intuitive. We swapped from another program and were able to jump right in and start working immediately with little to no training.

Cons

The only issue that I have with Quickbooks Online Advanced has to do with the integration with Clio. The issue happens when you write one check to a vendor for multiple client matters. It ports them over to Clio as one entry. Other than that everything works perfectly.

Richard
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Quickbooks Online for Aircraft Maintenance

Reviewed on 11/12/2019

Pros

Quickbooks Online allows us to streamline our accounting process as well as inventory tracking. Our customers love to be able to receive estimates and invoices online as well as pay online. With unlimited chart of accounts and excellent reporting features we are able to monitor the pulse of the company daily.

Cons

If you are not an accounting guru, have access to an accountant or you do not understand debits, credits and accounting concepts you are going to feel lost. There is an extreme learning curve for small business owners who go from physical books and spreadsheets to Quickbooks Online. Once you learn everything you will find the software very helpful, but when you first get started odds are, you're going to inadvertently make a big mess of your books until you figure it all out.

Kristen
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great step up from QB desktop

Reviewed on 11/12/2019

QB Advanced has been a great addition to our workplace. I am the main user and I like the ease of...

QB Advanced has been a great addition to our workplace. I am the main user and I like the ease of reports and other functions.

Pros

The product is user friendly. It is easy to navigate and find all the features. The tech support are always friendly, fast and always help with any questions I have had.

Cons

There are many features that we do not use, but I'm sure would be helpful to other companies.

Alternatives Considered

Quickbooks Online

Reasons for Choosing QuickBooks Online Advanced

Needed QuickBooks Online for our new company system and chose Advanced to get the most out of the product.
Verified Reviewer
Overall rating
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Revolutionize the Way You Manage Your Finances With QBO

Reviewed on 12/02/2023

Pros

I love how it is user-friendly and intuitive, making it easy for me to manage my finances without having an extensive background in accounting. Also, I can access my financial information from anywhere, at any time, as long as there is an internet connection.

Cons

There is nothing I liked least about QBOA.

Alternatives Considered

FreshBooks

Reasons for Switching to QuickBooks Online Advanced

Because Quickbooks Online Advance offers a wide range of features, including invoicing, expense tracking, and reporting, allowing me to manage all aspects of my company's finances in one place.
Brandon
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

TMG QB Online Review

Reviewed on 02/12/2022

The product is easy to use and comprehensive for how we use it.

The product is easy to use and comprehensive for how we use it.

Pros

I like the integration options available through the web version vs. the desktop version. We have been able to provide advanced reporting utilizing these features.

Cons

I wish the Advanced version had the backup feature included and wouldn't require the large additional fee to include this feature. I also wish the budgeting tool was included in the basic version and didn't require a higher level option since budgeting should be done at the basic level for any small business. I also wish the integration to Power Bi was no longer in beta so that functionality can be fully utilized.

Ross
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent Software

Reviewed on 18/10/2022

Overall my experience has been good, a few times either myself or another user has made a mistake...

Overall my experience has been good, a few times either myself or another user has made a mistake but with the help of online and phone support we got the issue fixed in a timely manner.

Pros

Overall the software is easy to use and robust New features have a learning curve as with most things, the online help with this is good.

Cons

The price can be daunting for smaller businesses or even individuals

Alternatives Considered

Xero

Reasons for Switching to QuickBooks Online Advanced

Recommendation from a friend who uses the lower tier package, but thought the higher tier package would be a good fit for us.
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Quickbooks Online Review

Reviewed on 04/08/2022

Overall for bookkeeping and accounting this software is simple to use as long as you don't use...

Overall for bookkeeping and accounting this software is simple to use as long as you don't use other features like processing payments.

Pros

It was very easy to set up and use. Interface is nicely laid out. Reports are easy to find and prepare.

Cons

You are not able to create multiple invoice templates with different company names ie. one company with a numbered name and another with the business name. Also you have no control over online payments. Quickbooks will give you a chargeback but they won't release any info on the transaction so best not to use them for your online store. Use another service.

Alternatives Considered

Zoho Books

Reasons for Choosing QuickBooks Online Advanced

My Accountant recommended Quickbooks.

Switched From

AccountEdge

Reasons for Switching to QuickBooks Online Advanced

Recommended by my accoutant.
Joy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Does the job

Reviewed on 31/05/2022

I am very satisfied with QBO overall, especially since we also use Quickbooks payroll.
Entering...

I am very satisfied with QBO overall, especially since we also use Quickbooks payroll.
Entering receipts and information is very easy and reporting is very intuitive.

I do with there was a better way to enter multiple receipts from a payment processor site(Square/Stripe), versus the batch deposits as the systems integrate now.

Pros

It is easy to enter information into Quickbooks and find it later.
Reports are great! I can always find the infromation I need in a ready report, and love that I can click within a report to access more detailed infromation.

Cons

As a non-profit, it can get a little complicated when tracking restricted revenues and their related expenses.
Year end reporting for fulfilling the 990 is not easy when working around the chart of accounts as it us set up in QBO - some account categories don't match up with the way nonprofits track them.

Response from Intuit

We really appreciate you sharing your review with us, Joy!

It's wonderful that QuickBooks has helped provide exactly what you all are needing for your non-profit!

Please keep in mind that you can create additional Chart of Accounts for more specified categorization using the steps outlined here: (https://quickbooks.intuit.com/learn-support/en-us/help-article/chart-accounts/add-account-chart-accounts-quickbooks-online/L0mCv3AKn_US_en_US?uid=l3xgkvrd).

If you have any other questions or need help, please don't hesitate to get in touch by phone or chat using the 'Help(?)' icon > 'Contact Us' and we'd be glad to get you taken care of from there!

-Faith, The QuickBooks Team

Courtney
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Quickbooks Online is great!

Reviewed on 23/03/2022

Very pleased

Very pleased

Pros

I use QBO daily. I appreciate this as our main payroll and accounting system. Quickbooks easily integrates with our third-party websites and needs; eg. credit card processing, Paypal, as well as our donor base as we are a 501c3 non profit. I did not have a background in accounting or business management. Quickbooks Online made it very easy to learn how this function works. QBO Customer service always goes above and beyond assisting any needs. Minimal downtime and errors with this software. Very Happy.

Cons

Over the years QBO has made many advancements and received customer feedback for a quicker, simpler way to run and access reports. I do not have any issues using this software.

Alternatives Considered

ProNavigator
Cody
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great product for SMBs and growing enterprises.

Reviewed on 12/08/2023

Good! 7-8/10. It's not perfect & may not be the best fit for massive organizations, but you can get...

Good! 7-8/10. It's not perfect & may not be the best fit for massive organizations, but you can get a lot of mileage from it if you spend time with the software & get comfortable with the range and depth of features available to Advanced users. Always play with the beta features!

Pros

QBO Advanced is designed to be an all-in-one finance & accounting solution. There are larger-scale ERPs out there, e.g. Oracle, ION, but Intuit definitely has the market cornered on out-of-the-box F&A software. Because Intuit has so many components available, the software is also modular to a certain degree & admins can turn on/off features as needed.

Cons

Intuit does not play nice with 3rd party integrations. There IS a developer portal if you're technical enough to do API work, but we've found software add-ons like Zapier are often necessary to build task automation into the manual steps of many QBO processes (which you will need if your organization works at scale & does not have a large accounting team).

Sue
Overall rating
  • Industry: Motion Pictures & Film
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

My experience with quickbooks has been very positive.

Reviewed on 12/06/2018

easy to use and teach
makes our ability to do work very easy

easy to use and teach
makes our ability to do work very easy

Pros

easy to use
easy to teach
functions are compatible with our organization's operations
Allows a lot of customization for reports

Cons

not cheap
tech support is too expensive
some updates are not necessary. Seem to occur just so it can be said that it was updated.

Response from Intuit

I want you to have all the info you deserve about why support incurs a fee and the reasons behind updates, Sue. While many subscription-based products have support included in the monthly charge (like Online), our standalone Desktop products are billed once upon purchase. Instead of charging more for the product itself, the price is kept at a lower rate by offering advanced support separately. There's more about support plans, and what you can still get without them, at https://community.intuit.com/articles/1501198. Additionally, the need to upgrade the program, and discontinue older products, is a decision predicated on the assurance you will receive top of the line software and support. As older products are retired, all attention can be given to the most secure and feature-laden service on the market.

Before I forget, thanks for reaching out with your review. Happy filming to you and your team at Rehoboth Beach Film Society, by the way. Break a leg!

Jess, The QuickBooks Team

Noura
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Love QuickBooks Online

Reviewed on 29/04/2021

It has been great. It took a little bit of time to get used to switch from desktop to online. ...

It has been great. It took a little bit of time to get used to switch from desktop to online. Initially I didn't like it as much as the desktop, but got used to it fairly quickly.

Pros

Easy to use. Great customer support with multiple ways to contact support. Helps us track our company easily. Has everything our business needs.

Cons

The app is a little different than the web version, which throws me off sometimes when I am used to doing things a certain way using the web version.

Alyssa
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Must Have Product

Reviewed on 11/12/2019

Every time I've needed help or had a question, I've been able to easily find the answer through...

Every time I've needed help or had a question, I've been able to easily find the answer through their support area or one of their agents. I've never had a long wait time like with other sites. It is really well organized and easy to navigate. QB has so much to offer in its functionality, we're still finding new things we can use.

Pros

QuickBooks is one of the easiest programs to use. The customer service is great and very responsive, expenses are easily trackable. You have the ability to edit and make changes if things need fixed. Some programs won't allow this which can be problematic, but QuickBooks does it all. The search option is one of my favorite things, sometimes you don't have all the information, so this helps you piece it together much faster.

Cons

I really don't have any complaints about the software. We sometimes have issues with some expenses not importing into our other program we use, but I have a feeling that this is the other program's issues, not necessarily QuickBooks.