
QuickBooks Online Advanced
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807 Reviews

- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best accounting software
Reviewed on 24/05/2022
Quickbooks is the most popular accounting software for small businesses and entrepreneurs. And for good reason! Quickbooks makes running your business easy, which is why it's so popular amongst entrepreneurs. Using Quickbooks made my accounting so simple. I love how I could sync everything to my phone and never miss an invoice or payment.
Pros
QuickBooks is the best accounting software for established businesses and startups. It offers the best tools to make sure you always have the most accurate financial data possible, no matter what. And their technical support is second to none!
Cons
Ability to send invoices via text messages
Response from Intuit
Hi, Ali, and thanks for writing your review!
We're so glad to hear that QuickBooks has made managing your business financials so much easier! That way you have more time to do what you love!
If you have any suggestions on features you think would make QuickBooks even better, please don't hesitate to send them over for our Developers review by using the 'Feedback?' icon in-account, as this is how we improve upon our products.
We appreciate you being part of the QuickBooks family!
-Faith, The QuickBooks Team
- Industry: Events Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Quick flop
Reviewed on 16/02/2023
Currently looking for a better option without the steep price you pay to not have the same version as the desktop version.
Pros
It is accessible from any place that I might be.
Cons
There is not enough space to place the cons. Nearly every professional accountant can not stand a business using the online version. Professionals not liking you using a product is a problem. The first issue is that it is only about 20% compatible with the desktop version. With business being on the go and mobile this is not the software you want. You can not navigate the online version the same way as the desktop version. Many features available on the desktop version are not available online.
- Industry: Chemicals
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Adequate for simple product businesses
Reviewed on 11/12/2019
We run our business on it and have to work around all the limitations, it gets the job done, but we spend a lot of time having to use excel outside the product to get things completed. It is getting better but so slowly we have considered moving to another online software package.
Pros
QBO is an easy to use intuitive accounting software package with generally reliable online access. It has the basic accounting features that you would expect for a small business, but lacks the detailed features necessary for a bundled product business (one where your product is composed of Bill of Materials and you need to track the details on the sub components - think of gift baskets with 10 items in it, and the basket has a single SKU.) QBO has been improving in many ways and priority circle is a welcome addition to getting support.
Cons
The Reporting is really poor, you cannot simply build a report using any fields there are significant limitations of what fields you can include in a report. For instance you cannot write a report with customer and invoice information in it. IE. What customers have bought what products and when - this can't be done you need to export all the data and then do your own intersection to answer that question.
There is really limited inventory tracking - as long as you stock and sell individual wigets your are ok, but if you sell bundles you are screwed. We have to do all inventory tracking outside of QBO because it is so lacking.
You can't not do line item discounts.
You cannot have negative product line items ( like volume discounts or returns, etc.)
There are so many basic features in QBO Desktop that are totally lacking in the online version.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
TMG QB Online Review
Reviewed on 02/12/2022
The product is easy to use and comprehensive for how we use it.
Pros
I like the integration options available through the web version vs. the desktop version. We have been able to provide advanced reporting utilizing these features.
Cons
I wish the Advanced version had the backup feature included and wouldn't require the large additional fee to include this feature. I also wish the budgeting tool was included in the basic version and didn't require a higher level option since budgeting should be done at the basic level for any small business. I also wish the integration to Power Bi was no longer in beta so that functionality can be fully utilized.
- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Bookkeeping and accounting made easy
Reviewed on 05/02/2023
It's an easy to use software overall
Pros
Quickbooks online is easy to use for business bookkeeping and efficient reporting. Clients prefer this to other bookkeeping software
Cons
It was difficult to import trial balance from the previous software. I could not see the option to import TB

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
The road to hell is paved with good intention
Reviewed on 12/04/2022
Overall, if the execution of Quickbook online would have been as good as the idea, its probably the software we would be using, but the execution is to me really terrible and we feel that the customers support really do the least to help out.
Pros
What Iiked the most about the software is the idea of having everything under one software, Quickbook is a great ¨idea¨
Cons
We had such terrible experience with customer support. It was hard to talk to anyone and when we did they never tried to understand our situation or context. It was an experience we wish we never had. Also once you start to use all the capability of the software you start to find all kind of limitation. We are also very disappointed that our business was not eligible to use the integrated payment processing module inside the invoice, this is the main reason we went back to our previous accounting software, Wave.
Reasons for Choosing QuickBooks Online Advanced
Because we wanted to take advantage of Quickbook Online advanced features.Switched From
Wave AccountingReasons for Switching to QuickBooks Online Advanced
Because its the one that the accountant prefer the most here in the province of Quebec and the one that on paper seems to offer the most.- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
QuickBooks Online is Great for our Small Church!
Reviewed on 11/02/2023
Very user friendly & just makes sense! When I have had an issue, customer service has been very helpful and staying on the phone with me until I get it resolved.
Pros
Easily keep track of giving records, and church expenses to make sure we are staying within our budget.
Cons
That I have to assign a sales receipt when it is not necessary for our business structure. I don’t like that. It gives me an error on every giving transaction. I enter because of this.
- Industry: Financial Services Software
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Important and Clever Accounting Tool
Reviewed on 02/03/2023
Software has been a very useful tool and has saved time and effort on administration time and costs. Being able to track outstanding balances and report at a high level has been very useful
Pros
QB utilizes an attractive and user friendly UI paired with lots of helpful features for accounting purposes. Reporting is easy and produces important data is a clear and visually pleasing way
Cons
Custom service can be a little slow and tiresome at times but generally speaking the company and software has performed admirably.
- Industry: Accounting Software
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A Feature-Rich Accounting Solution, But Beware of Complexity
Reviewed on 23/01/2023
QuickBooks Online is a feature-rich accounting solution for small and medium businesses. However, it can be complex to navigate and set up, so it may be best to seek help from an accountant or experienced bookkeeper to make the most out of it.
Pros
Offers a wide range of accounting features such as invoicing, expenses, and financial reporting. Easy integration with other tools such as bank accounts and credit card. Suitable for small and medium businesses.
Cons
Can be complex to navigate and set up, especially for those without accounting experience. Getting the most out of it requires some learning curve.

- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Best booking app
Reviewed on 08/03/2023
Pros
Everything is in auto-mode. Saves hours of time :)
Cons
Customer support could be better. Time delay is not very good, but it is good enough
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Quickbooks Online Advanced
Reviewed on 11/12/2019
There are so many reasons why we love working on Quickbooks online. The credit card processor working through our website, the mobile app and card processor, as well as the integration to WordPress and to help add automation to our financial recording.
Pros
There are so many features to this software, but my favorite is definitely the online platform. I am able to see the progress of the business through my phone or iPad and not just sitting behind a desk. So much business is done on the road or moving around and having the app easily accessible I can always be in touch with what is going on in the company.
Cons
Setting up the new company file was difficult. We were moving from QuickBooks desktop and it had to much data (20 years worth) that we were not able to compress it then upload the information to the new platform. We were able to do batch uploads which did allow us to preserve some data but it did make the transition a little more difficult than it needed to be.
Alternatives Considered
QuickBooks Desktop ProReasons for Choosing QuickBooks Online Advanced
We made the switch to help add automation to our process and to move to software better suited for our needs. We were using the Desktop version for 20 years so we needed to get something newer and more customizable.Switched From
QuickBooks Desktop ProReasons for Switching to QuickBooks Online Advanced
We looked at enhancing our QuickBooks desktop, but all the pros that online had for us gave us only one option and that was to upgrade to the online version. The Quickbooks IOS App and the integrations with our website make it the best software for us by far.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
QBO Improving
Reviewed on 11/12/2019
We experience little downtime, despite some slowing of speeds. We're impressed with QBO at this time.
Pros
Many new features being updated regularly. Does what we need it to do.
Cons
Speed improvements as our file grows is very important.
Alternatives Considered
QuickBooks Desktop EnterpriseReasons for Choosing QuickBooks Online Advanced
Cloud-based computing was very important in our decision. A company we know that would be around and continue to improve.Switched From
QuickBooks Desktop EnterpriseReasons for Switching to QuickBooks Online Advanced
Cloud-based computing is the main reason we switched from Enterprise.- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Multi Small Company
Reviewed on 11/12/2019
Quickbooks Online Advanced overall has served our purpose well, especially as a small company, but as we continue to grow and with the expense increase we may need to look for other options that are more robust. It was worth it to attempt to make the system work for the cost, but not so much anymore.
Pros
The software is easy to use and can be accessed by multiple people in multiple locations. There are a multitude of videos available when attempting to do something new.
Cons
The cost has increased from $30 to $150 per month, which is a major increase for what doesn't seem like a lot of extra tools. The few things that our company needs cannot be helped with Priority Circle, we need the system to work more like desktop did.
Reasons for Switching to QuickBooks Online Advanced
We are already using Quickbooks online and further research needs to be done before a major overhaul of the system is completed.- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Non-Profit QBO simplifies donor & expense allocations for auditing purposes.
Reviewed on 23/02/2021
I have been using Quickbooks Non-Profit for years and all entries and creation of programs for a non-profit provides a visual presentation that provides Board Members and Financial Auditors the clarity and simplifies where the non-profit stands.
Pros
Due to the complexities of non-profit financials. Quickbooks alleviates much of the work and assists with proper allocations of Donor Contribution, Grants and Foundation monies. Classifying expenses is also tricky without the easy to use features Quickbooks non-profit software provides.
Cons
I cannot think of any downfalls. I have used other non-profit accounting softwares and Quickbooks is by the far the best.
Alternatives Considered
XeroReasons for Switching to QuickBooks Online Advanced
It has the best functionalities needed for auditing purposes.- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Cost Effective with a Learning Curve
Reviewed on 12/05/2021
I love now how it is so simple to use yet can be so detailed with it's output. The customer service support team were outstanding also and quick to resolve my issues.
Pros
I feel it has a great range of features including VAT submissions which as a sole trader is super helpful.
Cons
As with anything there can be some technical faults and I did find there was a learning curve but the same can be said with anything new that we try.

- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Ubiquitous and necessary, but far from perfect
Reviewed on 19/07/2022
It is a necessary evil.
Pros
Online access is convenient. Most clients are already using it. Easy to get accountant access. Bank feeds are superior to the desktop product. Integrates with many different tools through Zapier. Works with a large array of direct 3rd party add ins.
Cons
It lacks basic and essential features such as reliable backup/restoration of data, month end closing tools, etc. forcing us to pay third parties to make up for what QBO lacks. The receipt capture is too limited and is very poor at matching transactions if it doesn’t automatically recognize a receipt.
The system is extremely nit picky about which type of transaction you are using in the moment. This is not an issue with QB desktop as you can easily enter almost any type of transaction from the register without the need to tell it what you are doing in advance.
The product does not often get substantive improvements and yet the subscription fees are very high and are increasing over time. Pay more, get the same product.
Response from Intuit
We appreciate you taking the time to write your review, Russell.
We want to be sure you're enjoying your time with QuickBooks, and that you're getting the most out of your product. If you have any suggestions about what you think would make QuickBooks better for your business and others, please don't hesitate to send these over for our Developers review using the 'Feedback?' icon in-account.
Also, if you need assistance or run into any issues, please don't hesitate to get in touch with our QuickBooks Technical Support Team by phone or chat using the 'Help (?)' icon > 'Contact Us' right from within your account. We'd be more than happy to take care of you.
-Faith, The QuickBooks Team
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Quickbooks Review
Reviewed on 05/12/2022
Experience has been great and very professional so far!
Pros
I loved how automated my invoices and billing became using quickbooks. I enjoy the professional look and easy use of the platform. It made it also easier to build and make expenses report. The customer service was also really good as I was able to schedule a call within the first 5 min on the website
Cons
Right now, I need a bit more experience on the platform. However, I would say that the price are decent and good for what I am using. Nothing negative to say about the platform.
Reasons for Choosing QuickBooks Online Advanced
Better price and it fit my business more- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Quickbooks Online Review
Reviewed on 04/08/2022
Overall for bookkeeping and accounting this software is simple to use as long as you don't use other features like processing payments.
Pros
It was very easy to set up and use. Interface is nicely laid out. Reports are easy to find and prepare.
Cons
You are not able to create multiple invoice templates with different company names ie. one company with a numbered name and another with the business name. Also you have no control over online payments. Quickbooks will give you a chargeback but they won't release any info on the transaction so best not to use them for your online store. Use another service.
Alternatives Considered
Zoho BooksReasons for Choosing QuickBooks Online Advanced
My Accountant recommended Quickbooks.Switched From
AccountEdgeReasons for Switching to QuickBooks Online Advanced
Recommended by my accoutant.- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 11/12/2019
I am completely self taught with keeping books in my business. Quickbooks online has made this even easier than any desktop version. I have been using Quickbooks online since it first came out and I am pleased with the continual progress and improvements made to the system. I feel the fees are very reasonable, but I do take advantage of many of the features. Payroll is the best feature. It saves time and money. I would never want to use an outside source unless I no longer had to do any bookkeeping myself.
Pros
Easy to set up and use.
Help section is very useful.
Most everything is intuitive to figure out.
It is great to access information from anywhere and anytime.
Mobile access is good.
The Pay Now feature with invoices is very nice and eliminates the need for credit cards.
Cons
CHAT feature is hidden deep in trouble shooting.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
As a General Contractor I wouldn't recommend
Reviewed on 10/02/2021
Frustrating
Pros
Nothing really. We used to have QB desktop and it was pretty solid, but it was clunky for our remote accountant to access the desktop version (possible, just challenging for only our accountant or we could be on the desktop version at a time). Otherwise it the desktop version was great.
Cons
Where do I start. Customer service knows 'zero' about the construction industry hence can't relate to questions regarding simple things such as sub-contractor W9 and certificate of insurance (COI) storage. QB desktop has a place for input of COI storage with the addition of 'reminders' when a sub's COI expires. The online version has nothing for this (and this is a big deal for a growing general contractor - keeping track of COI manually is a huge pain). Also, when adding a project (location) for an Existing customer one would think you could go into an Existing customer profile to create a new project - but no, you have to create an entirely new CUSTOMER to do this, when all you are doing is adding a project to an existing Customer. It's baffling. Our accountant also doesn't like QB online and commented it was designed by website designers - not accountants. I agree. We're looking for new accounting software.
- Industry: Arts & Crafts
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Quickbooks Online is easy to use and overall great value for the price
Reviewed on 11/08/2022
Overall very positive. My only gripes are listed above. They are just a few changes I'd like to see happen. Will continue using QB Online and hope to see improvements in the future!
Pros
Online access, ease of use, and overall user friendliness. Also love that you can add attachments to each entry. Fantastic, because then I don't have to go digging in a file cabinet to find the supporting documentation.
Cons
Custom reporting could definitely be improved. You can't select from nearly the amount of data items that are necessary. Also, a great feature to add would be the option to add a single attachment to bulk transactions. I would love to see this implemented. IE: when using "Batch Transactions" you could add a single report to the 25 different entries made in the batch. Also, another thing would be that you can list multiple departments on one invoice/sales receipt (IE make it a line item) instead of having to generate separate invoices/SR.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Affordable, realiable and easy to use
Reviewed on 28/11/2020
Accounting made easy even for those bookkeepers or accountants new to the software.
Pros
QuickBooks for nonprofits can handle small nonprofits and large ones as well. The system is easy to use and QuickBooks has a ton of guides and videos to help begins with just about anything. Truly accounting made easy, not to mention the dozens of app integrations available.
Cons
My only complaint is when calling customer service, I have been helped by representatives who know less than I do about their program. I just hand up and call again to talk to someone else.

- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
QuickBooks Nonprofit
Reviewed on 01/09/2019
Pros
Could not do my job without it. QuickBooks is easy and intuitive to use, and it's easy to fix or undo mistakes. I can't imagine doing the bookkeeping any other way. Since it is so widely used, there are plenty of classes and tutorials available. I love the specific nonprofit features, such as classes.
Cons
Still impossible to do true fund accounting with Quickbooks. We use classes for each program and subclasses for each project, which is a lot of work but is necessary to properly track our employees' time. Producing a correct balance sheet by class is technically possible but very difficult and prone to error.
Response from Intuit
Sharing the workload to make your job easier is our goal, Theresa! We think it's awesome you've enjoyed using QuickBooks for all of your bookkeeping needs and that we've been a key component of your day to day business life. To learn tips and tricks on how other non-profit organizations are getting the most out of the software, we recommend checking out the Community: https://community.intuit.com/
We appreciate you sharing your thoughts with us!
Morgan, The QuickBooks Team
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A central part of our business
Reviewed on 11/12/2019
Quickbooks Advanced is an excellent product that is a central part of our business and I make use of the application everyday. If you are looking for an easy to use accounting software that can scale with your business and provides the reports that help you make actionable decisions.
Pros
1. Easy to use
2. Excellent reporting functionality
3. Excellent Support
4. CC Payments
Cons
1. No way to limit/hide functionality we do not use
2. Limited without being on the Advanced version
3. Limited invoice follow up options
4. Private branding
- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Quick books Is A Do-It-All for the new business start up
Reviewed on 05/05/2022
Pros
Quick books offer extensive functionality that is beyond what your typical cloud accounting software can provide. Their customer support also is very helpful in helping you unlock extended functionality.
Cons
It’s definitely not as robust as something like caseware, which many accounting firms use. However, it is considerably cheaper and offers a way for users to earn income through selling quick book licenses.