QuickBooks Online Advanced Reviews

QuickBooks is the best accounting software for established businesses and startups. It offers the best tools to make sure you always have the most accurate financial data possible, no matter what. And their technical support is second to none!

Ability to send invoices via text messages

It is accessible from any place that I might be.

There is not enough space to place the cons. Nearly every professional accountant can not stand a business using the online version. Professionals not liking you using a product is a problem. The first issue is that it is only about 20% compatible with the desktop version. With business being on the go and mobile this is not the software you want. You can not navigate the online version the same way as the desktop version. Many features available on the desktop version are not available online.

QBO is an easy to use intuitive accounting software package with generally reliable online access. It has the basic accounting features that you would expect for a small business, but lacks the detailed features necessary for a bundled product business (one where your product is composed of Bill of Materials and you need to track the details on the sub components - think of gift baskets with 10 items in it, and the basket has a single SKU.) QBO has been improving in many ways and priority circle is a welcome addition to getting support.

The Reporting is really poor, you cannot simply build a report using any fields there are significant limitations of what fields you can include in a report. For instance you cannot write a report with customer and invoice information in it. IE. What customers have bought what products and when - this can't be done you need to export all the data and then do your own intersection to answer that question.

There is really limited inventory tracking - as long as you stock and sell individual wigets your are ok, but if you sell bundles you are screwed. We have to do all inventory tracking outside of QBO because it is so lacking.

You can't not do line item discounts.

You cannot have negative product line items ( like volume discounts or returns, etc.)

There are so many basic features in QBO Desktop that are totally lacking in the online version.

I like the integration options available through the web version vs. the desktop version. We have been able to provide advanced reporting utilizing these features.

I wish the Advanced version had the backup feature included and wouldn't require the large additional fee to include this feature. I also wish the budgeting tool was included in the basic version and didn't require a higher level option since budgeting should be done at the basic level for any small business. I also wish the integration to Power Bi was no longer in beta so that functionality can be fully utilized.

Quickbooks online is easy to use for business bookkeeping and efficient reporting. Clients prefer this to other bookkeeping software

It was difficult to import trial balance from the previous software. I could not see the option to import TB

What Iiked the most about the software is the idea of having everything under one software, Quickbook is a great ¨idea¨

We had such terrible experience with customer support. It was hard to talk to anyone and when we did they never tried to understand our situation or context. It was an experience we wish we never had. Also once you start to use all the capability of the software you start to find all kind of limitation. We are also very disappointed that our business was not eligible to use the integrated payment processing module inside the invoice, this is the main reason we went back to our previous accounting software, Wave.

Easily keep track of giving records, and church expenses to make sure we are staying within our budget.

That I have to assign a sales receipt when it is not necessary for our business structure. I don’t like that. It gives me an error on every giving transaction. I enter because of this.

QB utilizes an attractive and user friendly UI paired with lots of helpful features for accounting purposes. Reporting is easy and produces important data is a clear and visually pleasing way

Custom service can be a little slow and tiresome at times but generally speaking the company and software has performed admirably.

Offers a wide range of accounting features such as invoicing, expenses, and financial reporting. Easy integration with other tools such as bank accounts and credit card. Suitable for small and medium businesses.

Can be complex to navigate and set up, especially for those without accounting experience. Getting the most out of it requires some learning curve.

Everything is in auto-mode. Saves hours of time :)

Customer support could be better. Time delay is not very good, but it is good enough

There are so many features to this software, but my favorite is definitely the online platform. I am able to see the progress of the business through my phone or iPad and not just sitting behind a desk. So much business is done on the road or moving around and having the app easily accessible I can always be in touch with what is going on in the company.

Setting up the new company file was difficult. We were moving from QuickBooks desktop and it had to much data (20 years worth) that we were not able to compress it then upload the information to the new platform. We were able to do batch uploads which did allow us to preserve some data but it did make the transition a little more difficult than it needed to be.

Many new features being updated regularly. Does what we need it to do.

Speed improvements as our file grows is very important.

The software is easy to use and can be accessed by multiple people in multiple locations. There are a multitude of videos available when attempting to do something new.

The cost has increased from $30 to $150 per month, which is a major increase for what doesn't seem like a lot of extra tools. The few things that our company needs cannot be helped with Priority Circle, we need the system to work more like desktop did.

Due to the complexities of non-profit financials. Quickbooks alleviates much of the work and assists with proper allocations of Donor Contribution, Grants and Foundation monies. Classifying expenses is also tricky without the easy to use features Quickbooks non-profit software provides.

I cannot think of any downfalls. I have used other non-profit accounting softwares and Quickbooks is by the far the best.

I feel it has a great range of features including VAT submissions which as a sole trader is super helpful.

As with anything there can be some technical faults and I did find there was a learning curve but the same can be said with anything new that we try.

Online access is convenient. Most clients are already using it. Easy to get accountant access. Bank feeds are superior to the desktop product. Integrates with many different tools through Zapier. Works with a large array of direct 3rd party add ins.

It lacks basic and essential features such as reliable backup/restoration of data, month end closing tools, etc. forcing us to pay third parties to make up for what QBO lacks. The receipt capture is too limited and is very poor at matching transactions if it doesn’t automatically recognize a receipt.

The system is extremely nit picky about which type of transaction you are using in the moment. This is not an issue with QB desktop as you can easily enter almost any type of transaction from the register without the need to tell it what you are doing in advance.

The product does not often get substantive improvements and yet the subscription fees are very high and are increasing over time. Pay more, get the same product.

I loved how automated my invoices and billing became using quickbooks. I enjoy the professional look and easy use of the platform. It made it also easier to build and make expenses report. The customer service was also really good as I was able to schedule a call within the first 5 min on the website

Right now, I need a bit more experience on the platform. However, I would say that the price are decent and good for what I am using. Nothing negative to say about the platform.

It was very easy to set up and use. Interface is nicely laid out. Reports are easy to find and prepare.

You are not able to create multiple invoice templates with different company names ie. one company with a numbered name and another with the business name. Also you have no control over online payments. Quickbooks will give you a chargeback but they won't release any info on the transaction so best not to use them for your online store. Use another service.

Easy to set up and use.
Help section is very useful.
Most everything is intuitive to figure out.
It is great to access information from anywhere and anytime.
Mobile access is good.
The Pay Now feature with invoices is very nice and eliminates the need for credit cards.

CHAT feature is hidden deep in trouble shooting.

Nothing really. We used to have QB desktop and it was pretty solid, but it was clunky for our remote accountant to access the desktop version (possible, just challenging for only our accountant or we could be on the desktop version at a time). Otherwise it the desktop version was great.

Where do I start. Customer service knows 'zero' about the construction industry hence can't relate to questions regarding simple things such as sub-contractor W9 and certificate of insurance (COI) storage. QB desktop has a place for input of COI storage with the addition of 'reminders' when a sub's COI expires. The online version has nothing for this (and this is a big deal for a growing general contractor - keeping track of COI manually is a huge pain). Also, when adding a project (location) for an Existing customer one would think you could go into an Existing customer profile to create a new project - but no, you have to create an entirely new CUSTOMER to do this, when all you are doing is adding a project to an existing Customer. It's baffling. Our accountant also doesn't like QB online and commented it was designed by website designers - not accountants. I agree. We're looking for new accounting software.

Online access, ease of use, and overall user friendliness. Also love that you can add attachments to each entry. Fantastic, because then I don't have to go digging in a file cabinet to find the supporting documentation.

Custom reporting could definitely be improved. You can't select from nearly the amount of data items that are necessary. Also, a great feature to add would be the option to add a single attachment to bulk transactions. I would love to see this implemented. IE: when using "Batch Transactions" you could add a single report to the 25 different entries made in the batch. Also, another thing would be that you can list multiple departments on one invoice/sales receipt (IE make it a line item) instead of having to generate separate invoices/SR.

QuickBooks for nonprofits can handle small nonprofits and large ones as well. The system is easy to use and QuickBooks has a ton of guides and videos to help begins with just about anything. Truly accounting made easy, not to mention the dozens of app integrations available.

My only complaint is when calling customer service, I have been helped by representatives who know less than I do about their program. I just hand up and call again to talk to someone else.

Could not do my job without it. QuickBooks is easy and intuitive to use, and it's easy to fix or undo mistakes. I can't imagine doing the bookkeeping any other way. Since it is so widely used, there are plenty of classes and tutorials available. I love the specific nonprofit features, such as classes.

Still impossible to do true fund accounting with Quickbooks. We use classes for each program and subclasses for each project, which is a lot of work but is necessary to properly track our employees' time. Producing a correct balance sheet by class is technically possible but very difficult and prone to error.

1. Easy to use
2. Excellent reporting functionality
3. Excellent Support
4. CC Payments

1. No way to limit/hide functionality we do not use
2. Limited without being on the Advanced version
3. Limited invoice follow up options
4. Private branding

Quick books offer extensive functionality that is beyond what your typical cloud accounting software can provide. Their customer support also is very helpful in helping you unlock extended functionality.

It’s definitely not as robust as something like caseware, which many accounting firms use. However, it is considerably cheaper and offers a way for users to earn income through selling quick book licenses.