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831 Reviews
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Invaluable
Reviewed on 13/12/2016
We use FindMyShift daily, it is an invaluable service. There is so much that you can do with it and it is so versatile. The support is also great and they are always willing to show you how to best utilise all of it's functions.
Pros
Quick and easy. Support is great. So many different things you can do.
Cons
It would be good to be able to put all of the hours you need covered into a system and you work out a rolling rota for a team.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Comprehensive but requires work
Reviewed on 10/02/2017
FindMyShift is excellent for getting everything done that you need - scheduling a lot of employees, flexible and easy to change pay rates, reporting and budget views. I even use it as a notice board - part of employee shifts I can leave notes with instructions for my workers, which is excellent.
The downside, and what may eventually push me to another service, is that I make all of the shift changes myself. Employees email me when they'd like to swap shifts and unfortunately this leaves me at the center of an ever increasing employee base that needs me to make detailed changes.
There is a Timesheet feature but it seems pretty complicated and wouldn't serve our purposes, although I'm considering taking a third look at this to see if it's really not possible for us to use.
Response from Findmyshift B.V.
Thanks for the review Alexander. Get in touch if you'd like us to walk you through the way swaps and timesheets work.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
An ok time scheduling tool
Reviewed on 15/02/2023
Pros
Distribution of scheduling is easy once employees register to use the app
Cons
Very buggy... the changes I make disappear or revert back to an older version all the time especially if I am opening across different devices over time (e.g. on my phone in the morning, on the laptop in the afternoon)
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Plant Nursery Task Management has been a breeze.
Reviewed on 06/09/2021
Has streamlined the management of tasks and different departments. See at a glance the staff required to fill roles for the day.
Pros
I can chose to use the different features or not. Affordable.
Cons
Did take a bit to get the hang of the rostering of times and tasks. (but I am old school). Font of default print outs too small to display on one page as there are so many spaces in report so I always export data to an excell document.
Response from Findmyshift B.V.
Thanks for the review, Robynne!
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
User Friendly
Reviewed on 20/12/2022
Pros
Easy to use on mobile & different staff/facility view is very useful for scheduling.
Cons
Allows you to schedule somebody on who is meant to be on holiday/unavailable if they don't have a finish time input. Would prefer a better calendar view for time off so can see exactly who is off/unavailable on each day as a more user friendly calendar view.
Alternatives Considered
Microsoft Teams- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
best app so far
Reviewed on 06/03/2023
Pros
reporting and easy-of-use staff like it
Cons
nothing so far to be honest the app is great
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Find My Shift is a game changer
Reviewed on 17/02/2023
Pros
System is so easy to set up - integrates with Xero.Easy to use.Good value for money.Integral part of our productivity toolset.
Cons
I havent found any issues with FindMyShift
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Highly Recommended
Reviewed on 16/02/2023
Pros
Ease of use and assigning of employee scheduling and holidays
Cons
could do will holiday requests to be enabled on the app
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Rostering Menu
Reviewed on 06/02/2023
For us management - it is user friendly and can access from anywhere
Pros
user friendly for both management and staff
Cons
None as i am selected a basic package and do not expect a lot
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Employee Rosters
Reviewed on 01/03/2023
Pros
Easy to use staff rostering software for our small business!
Cons
Wish the app was more user friendly for making roster changes
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Best value for money scheduling app out there! Simple but has all the features you need.
Reviewed on 03/01/2018
More efficient scheduling (than using Excel spreadsheets) - cost saving
Easy to manage staff requests, holiday and time off
Pros
We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)
Cons
It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.
Response from Findmyshift B.V.
Thanks for the review Cal!
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Does what we need for managing 30 staff across 10 locations
Reviewed on 23/06/2017
We have 15+ 'rooms' (8 surgeries and a number of shared admin offices) and around 30 staff. Some staff (e.g. dentists) not only need a room allocating to them they also need a nurse allocating to work with them. Other staff may just need space to work - for example allocating receptionists to one of 3 receptions, allocating admin staff to an office to work in, etc. We used to do this with spreadsheets but as we expanded it became unwieldy and prone to errors. FindMyShift has proved to be an economical way of us both planning who is where on any particular day but also communicating this easily to the staff.
Pros
The ability to access the software from anywhere with just a browser is the biggest plus for us. Clear easy to understand graphical interface goes a long way too. The support from FindMyShift has always been fast and helpful.
Cons
Sometimes screens can be a little 'busy' - for example the time off planner. However it is hard to think quite what could be done better - there is inherently a lot of information to display.
Response from Findmyshift B.V.
Hi Russell! Thank you for your positive comments.
A tip for the time off planner, if you look under options you can narrow it down to just specific types of time off. It will make it less busy and much easier to see.
If you ever have any questions or issues, please let us know, we are happy to help!
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
beautiful app to manage employees from anywhere
Reviewed on 16/05/2018
Pros
findmyshift is a friendly app with a very nice and easy to use interface where you can manage employees from anywhere and any device from your web browser.
allows real-time monitoring of employees either in a single company or in several at the same time. where you can monitor with your clock application the hours that employees are working and automatically generate automated reports to calculate payroll and manage costs.
very easy to program, we can manage perzonalizables database and configure reminders of daily changes, notifications by email, text messages or push notification.
As if that were not enough, it allows deducting personnel breaks and making smart calculations to generate a payroll.
and all this we can store it in a completely secure way in the cloud with backups.
findmyshift can use it totally free of charge up to 5 employees and provides us with enough documentation to see everything you can do. and with a very low price we can manage an unlimited number of employees, perfect for large companies and with several branches
Cons
It is very difficult to see something negative in this application, since it has several years in development and improvement.
the only negative would be his dependence on the Internet to manage. since if the Internet fails, we could have administrative control problems.
It should be developed in more languages.
Response from Findmyshift B.V.
Thanks for the review!
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
exceptional value for money - Mobile app needs improvement
Reviewed on 06/12/2016
We're a cafe/bar employing a team of 20+. We use the back office constantly - amending hours and shifts is a daily chore made simple and easy with Find My Shift. The ability to have a working calendar months in advance at our staffs fingertips is priceless. Barely having scratched the surface in regards to reporting functions, from an administrative point of view it is exceptional. The only issues we've faced are in regards to our staff accessing and using it themselves. The mobile site isn't great and the last time I checked the app to help a staff member out, it was awful.
Pros
We love having access across our management team to the reporting features. It cuts our work time down dramatically being able to see all of our figures laid out.
Cons
Our staff find it difficult to use the app - most being quite young, won't open find my shift in a browser: they will go straight to the app. Even when opened in a browser, if they're using the mobile-site it is still not easy enough for them to see who is working and when. We also have a problem with the "reject shift" feature every time a new staff member starts with us: they tend to believe that working is optional as a result of seeing the option.
Response from Findmyshift B.V.
Thanks for the honest review!
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Just right for us
Reviewed on 12/10/2018
We schedule multiple jobs at multiple sites with multiple staff on a daily basis, that also changes on a daily basis. This software allows us to view multiple locations and 'who is where' each day, whilst instantly notifying each member of staff and syncing with their own calendar automatically. This dramatically reduces the amount of time scheduling jobs and we also put purchase order information onto each staff members daily booking, making cross referencing of invoices much quicker. We have been using this software for our business for several years now and it quite simply just does its job, and does it well!
Pros
We love the fact that you can add as many staff as necessary without paying per person, particularly as we use a wide database of freelance contractors, so we have may only use some of them on rare occasions yet we don't have to continually pay just to have their name sitting in the app.
Cons
The fact that you can't zoom in and out whilst viewing the calendar to be able to see several weeks at a time on screen.
Response from Findmyshift B.V.
Thanks for the review Richard! To zoom in and out, press CTRL - and CTRL +. I hope this helps!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Findmyshift is definitely worth trying
Reviewed on 06/04/2021
Allowing the staff to access their shifts from their phone, and using the hours reporting for payroll.
Pros
We were able to try out before committing to a years subscription.
The staff hours are easy to download for wages
It is very clear looking back how many hours each staff is working
Cons
The main problem is when staff put in there hours. If they put in 9 - 5 with an extra gap or any other minor error it will not feed through onto the summary. So each week we need to count the number of shifts each person has and count the number of records on the report section. Each week there is at least one error. This would be corrected by not allowing or having a seperate box for comments.
Response from Findmyshift B.V.
Thanks for the review, Susan! Can you get in touch with our support team with some examples of the mistakes your staff have made? We'd like to see what we can do to help!
- Industry: Veterinary Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Invaluable tool for a small business
Reviewed on 06/02/2017
We have been using findmyshift for quite a few years now. We run a 24/7 operation with about 15 different shift times, so efficient management of staff timetables is absolutely essential.
As our business has grown from 15 employees to over 40 we have found this scheduling website to be invaluable. I can't imagine going back to our previous spreadsheet schedule which resulted in staff turning up late to shifts or not coming in at all as they weren't aware of late schedule changes. Automatic syncing with employee calendars and the time-clock function really help to set this software ahead of anything else I've tried. I'm sure we will be using findmyshift for years to come.
Pros
It's easy to use and has a lot of functions
Cons
I wasn't aware until trying other software products that findmyshift had a time-card function. So I would suggest somehow making users aware of these other functions. I'm not sure of the best way to do that - maybe a popup for managers every few logins so with different functions or tips?
Response from Findmyshift B.V.
Hi Trilby! Thanks for the suggestion. I have added that to our request list for consideration with a future update.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Feedback after Using for 2 years.
Reviewed on 29/01/2021
I have been a consistent user for over 2 years now. I issue my roster weekly. None of my staff (who are mostly younger than me) have any issue with the roster.
Pros
I was originally drawn to this software as my original digital roster program simply priced themselves out of the market and I needed to entertain alternatives. I liked that I was provided a template at no charge to trial. This enabled me to properly road test and gauge if it was software I could navigate.
Cons
I had to ask numerous questions to seek advice about populating rosters. What is obvious now, was not when I originally started using this software. Again, this is most likely operator error. I could see hours and costs on my previous roster platform, and hide them from the printed version. I can't do that with findmyshift, at least not to my knowledge. I would like to if it is possible?
Response from Findmyshift B.V.
Thanks for the review, Brett!
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Mount Batten Centre, Plymouth, UK
Reviewed on 26/08/2021
One of the key problems we are solving is integrating multiple rotas across a multi-site operation, providing managers with clear overviews of the staffing situation, casual staff can be updated remotely and easily, and crucially its helping improve our staffing efficiency through forecasting and holistic planning
Pros
Find My Shift is a very intuitive, easy-to-use staffing scheduling app, that has been very well received across all of our management team and workforce teams. It offers a dynamic and flexible approach that we need as an evolving tourism business by enabling managers to co-ordinate teams, staff to input fairly and for duty supervisors to have an holistic overview. The mobile app is excellent and very useful for casual staff
Cons
we've not had any major issues, any niggles have been dealt with seamlessly by Findmyshift customer services
Response from Findmyshift B.V.
Thanks for the review, Sam!
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Easy way to monitor time and attendance
Reviewed on 03/05/2018
Pros
The reports that are available along with the additional facilities that can be added to each individual shift for each individual employee. Being able to attach all our employees details and information is also beneficial to us. Being able to input an hourly rate is also a factor which we like as it allows us to use this against our payroll system.
Cons
I don't really like and am not 100% keen on the fact that there is so separation within the employees and that you can't separate them in departments or different locations. what is also different is cross referencing an employee that is based at one location but covers a shift at a different location, the only way in which we could do this was by colour coding which doesn't clarify specifically what location on the final report.
Response from Findmyshift B.V.
Thanks for the review Emma!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Five years using Findmyshift
Reviewed on 25/10/2018
I'm doing roster for 24 doctors in our department. I can make changes to roster from any computer and relay message to staff members about these changes seamlessly via FMS. The app is great and very easy to use. We've managed to cut paper printouts of rosters as well.
Pros
Great flexibility between facility view and staff view. Different filters and preset filters allow me to tailor rota for different areas in hospital. Product support is excellent. New features added regularly.
Cons
I haven't managed to coordinate our leave cycle which runs from 1 April to 30 March with the leave reports which appears to take annual allowance from 1 Jan-31 Dec. It might be possible but haven't found feature yet.
Response from Findmyshift B.V.
Thanks for the review Wouter! To coordinate your leave cycle, visit Settings > Time off and change the date next to "Holiday year begins". I hope this helps!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Effective easy to use and manage staffing requirements in a business.
Reviewed on 17/11/2022
It really has eased operation in the business. We are confident in Findmyshift and are very pleased we gave it a go.
Pros
Logic process. Simple language, At the start I did contact support by chat and they were responsive, efficient and quickly got us processing our information. I was really impressed. We have had no need to contact support since we first implemented find my shift.
Cons
I would like to be able to block some information from managers, for example pay rates. Notes on staff. It would be better that all managers could not see all staff and other mangers information.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love Findmyshift!!!
Reviewed on 08/06/2022
Findmyshift has been great right from the start of a long free trial period. This gave us the opportunity to really test the product. Customer service even during free trial was prompt. All the training videos and faq made the learning process easy.
Since then, everything has run very smoothly. We don't use all of the features but the ones we do make a big difference.
Pros
The scheduling and payroll report have been game changers! Prior to findmyshift I used to have to collect availabilities via email or text, enter it into a spreadsheet and build a schedule from there. Findmyshift has streamlined that process.
The payroll report makes it easy for HR to do payroll biweekly.
Cons
I don't really have any cons to list. Features to consider may be timesheet directly on the mobile app and some sort of tool for staff to communicate with each other on the app?
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Efficient and effective in every way!
Reviewed on 04/10/2017
This software makes my life easier day in and day out. The software make scheduling simpler, more efficient and more effective. Very Happy Customer.
Pros
Find my shift is easy to use and very adaptable, find my shift make scheduling and adding rota's easier and less time consuming.
The agents find it easy to access and understand also. Find my shift is a great scheduling tool and I would recommend this system.
Cons
I would like to be able to add breaks in a better format, for example rather than it being displayed on the time sheet for it to be on a link for example in grid format.
Response from Findmyshift B.V.
Thanks for the review Lyndsey! Thanks for your feedback about the breaks. When you get a minute, please get in touch with our support team and so we can find out more about what you're looking for.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great rota software
Reviewed on 14/09/2018
I have used the customer support chat quite often, and the team are extreme helpful and quick to respond. We intend to use this software for the foreseeable future.
Pros
The ease of adding in shifts and people, the fact that the admin can accept and confirm bookings. The option to add additional roles. The everyone can log in from home to see the rota, and that there is a message board function.
Cons
It is not very transferable between different devices, I often get complaints from the members who use the service with us that the layout is not understandable when read off of a iphone or ipad.
The reports function is useful, however I do find it hard to navigate and understand.
Response from Findmyshift B.V.
Thanks for the review Kathryn!