Findmyshift

4.6 (1,054)
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Simple online employee scheduling

Overall rating

4.6 /5
(1,054)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.5/5

96%
recommended this app
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1054 Reviews

Tony
Tony
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Simple to use, easily accessible

Reviewed on 21/11/2017

Pros

Ability to use it anywhere anytime, ease of use. Ability to communicate with staff members and trace all updates and changes

Cons

Its incompatibility with Apple devices. Makes it difficult to make changes on the move sometimes and it isn't always easy to use with touch screen

Response from Findmyshift B.V.

Thanks for the review Tony. Get in touch with our support team so we can work through the issues you're having on your touch screen devices.

Alistair
Overall rating
  • Industry: Museums & Institutions
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Stick with it, it gets better

Reviewed on 18/06/2024

It's not the best rota software I have used, but for the price, its really good value for money.
The...

It's not the best rota software I have used, but for the price, its really good value for money.
The back end is complicated and difficult to get your head around, but once you do, you can truly use it as a one stop shop for everything. The front end for the user is wonderfully simple.

Pros

The mobile app simplicity really was key for us. We are a museum who work with a large number of volunteers, many of whom aren't computer literate and don't use their phones for anything other than calls or texts. We had to ensure that they could access the schedules easily and understand them
The messaging system is a lovely surprise and works well - as does the notice board.
We also like its flexibility to store extra facts and info, so over time it has changed from being just our scheduling software to our HR hub, with all our staffing information (vehicle info, references etc) and policies and procedures stored alongside our weekly team updates.

Cons

Some of the menus and reports are unnecessarily complicated with way too many options. Some of the office staff have struggle to gain access to the information they need. The reporting side is clumsy and difficult to use.
Some really simple, obvious changes can make a big difference but these changes don't seem to be being considered in any software changes to the program. For example, when looking on the mobile app, shifts are listed by the alphabetical order of first names rather than the actual times (or even the area!) of the shift. This is pretty ludicrous for a scheduling program.

Pal
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great value for price

Reviewed on 05/04/2024

Good for the purpose we are using, but very difficult to integrate other administrative services....

Good for the purpose we are using, but very difficult to integrate other administrative services. You need multiple softwares to do an HR admin.

Pros

A relatively easy to use employee management and scheduling solution for a reasonable price. Ideal for small remote teams and for office environment.

Cons

Outdated platform design, some features are challenging to use. It is costly to use for multiple departments of the same company. No API connection to my understanding and no mobile access which makes it impossible to adapt in non-office like environment. Some reporting features missing, others are not useful for remote operations.

Alternatives Considered

Humanity and Deputy

Reasons for Switching to Findmyshift

More reasonable pricing for the features that we are already using.
Alexander
Alexander
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Comprehensive but requires work

Reviewed on 10/02/2017

FindMyShift is excellent for getting everything done that you need - scheduling a lot of employees,...

FindMyShift is excellent for getting everything done that you need - scheduling a lot of employees, flexible and easy to change pay rates, reporting and budget views. I even use it as a notice board - part of employee shifts I can leave notes with instructions for my workers, which is excellent.

The downside, and what may eventually push me to another service, is that I make all of the shift changes myself. Employees email me when they'd like to swap shifts and unfortunately this leaves me at the center of an ever increasing employee base that needs me to make detailed changes.

There is a Timesheet feature but it seems pretty complicated and wouldn't serve our purposes, although I'm considering taking a third look at this to see if it's really not possible for us to use.

Response from Findmyshift B.V.

Thanks for the review Alexander. Get in touch if you'd like us to walk you through the way swaps and timesheets work.

Philippa
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Fabulous find my shift.

Reviewed on 19/08/2024

Time saving. Easy to use, easy to understand

Time saving. Easy to use, easy to understand

Pros

Easy to operate .Staff access fantastic and economical billing.

Cons

Nothing. I love using it. Saves me countless hours of fluffing around

Nalinda
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great app, would recommend

Reviewed on 05/09/2024

Great app; staff were able to access their shifts

Great app; staff were able to access their shifts

Pros

Very easy to use, would recommend to anyone

Cons

The price, but it is worth is, very good app

Irfan
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Review of Find My Shift

Reviewed on 25/07/2024

Pros

It was easy to use. straight forward and easy to access with staff members.
Clocking in features are also good

Cons

Sometimes there is a lag when saving shifts

Blessing
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

review of app

Reviewed on 02/08/2024

Pros

Nice app. the rota system and time shifts

Cons

Not applicable in this as the app is working

Tea
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Meets our requirements well

Reviewed on 08/08/2024

Perfect for our small business - does exactly what we need.

Perfect for our small business - does exactly what we need.

Mariam
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Can't believe its free

Reviewed on 19/08/2024

Easy to use, this helps manage different homes

Easy to use, this helps manage different homes

Pros

User-friendly
Use for free, great for small business

Cons

None found yet, there is so many features to explore

Gurpreet
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Good software overall but not getting regular updates

Reviewed on 07/05/2024

Great product minimum issues, but UI is old and new features non existant.

Great product minimum issues, but UI is old and new features non existant.

Pros

Familiarity, solves 80% of my issues. We use time clock, scheduling, time off management, and some basic reporting.

Cons

No regular updates, we have been on this system for 4 years and now it has started to look old compared to more contemporary softwares.

Alternatives Considered

7shifts

Reasons for Switching to Findmyshift

Slack integration was important for us, we did select the software over others because of it. However, after using slack integration the use case has not worked out as we expected and now aren't using this feature.
brenda
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best addition to any business !

Reviewed on 24/11/2022

We have used Fingerpick My Shift for several years, no hesitation to keep renewing.

We have used Fingerpick My Shift for several years, no hesitation to keep renewing.

Pros

Love the ease of scheduling shifts and for staff to request leave. Permissions allow you to streamline your scheduling options to your company needs.

Cons

No consolidation in reports in the hours section. When entering information into the notes section in employee details, when you update profile the information can sometimes disappear from the notes.

Alternatives Considered

ADP Workforce Now

Reasons for Switching to Findmyshift

It was down to price and overall Find My Shift had what we needed.
Robert
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best Scheduling tool, I have come across

Reviewed on 18/03/2024

Having used FMS now for over 5 years, I think its great.

Having used FMS now for over 5 years, I think its great.

Pros

So easy to use and love the reports too.

Cons

I prefer the desktop site to the mobile app.

Alternatives Considered

Sling

Reasons for Switching to Findmyshift

Ease of use and looks great. Recommended by others.
Wolfgang
Overall rating
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Decent and easy to use solution for flexible shift planning

Reviewed on 06/01/2023

It solved our problem immediately, and employees get along with it from the start. For me as an...

It solved our problem immediately, and employees get along with it from the start. For me as an admin, I have found out how the inputting works mostly through trial and error, which was not always intuitive. I think the system is more easy for end-users than for the admin to learn.

Pros

The software has considerable ease of use, and solved our flexible planning needs immediately. It is visually very intuitive, and I think our employees simply like the system.

Cons

I think / know that there are so many more features of the software that I - if at all- discover by accident. The switching between facility view and employee view should be intuitive as well, however, I regularly fail to input elements that work on both representations - I've therefore resorted to using facility view exclusively. I get the impression I'm using merely some 5% of the systems capabilities.

Alternatives Considered

Workday HCM

Reasons for Switching to Findmyshift

Pricing, as I had virtually no experience what we needed, and what is out there. Initially, it was about not making a costly mistake, but FindMyShift looks to be a good choice regardless.
Cal
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Best value for money scheduling app out there! Simple but has all the features you need.

Reviewed on 03/01/2018

More efficient scheduling (than using Excel spreadsheets) - cost saving
Easy to manage staff...

More efficient scheduling (than using Excel spreadsheets) - cost saving
Easy to manage staff requests, holiday and time off

Pros

We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)

Cons

It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

Response from Findmyshift B.V.

Thanks for the review Cal!

Christopher
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

A well laid-out rota

Reviewed on 13/08/2019

Pros

The way the rota can be laid out by "facility" or, in our case, areas of our business makes it easy to see at a glance where people are, where there are short-falls and where people can be moved to help make the business run more smoothly.

Cons

The main area which I would love to see improved is calculating holiday pay. In particular, adding a holiday for a part-time user should be set to deduct holiday by default only for those days they would usually work - for example, someone who usually works Monday, Friday and Saturday should be able to be set as such so that holiday is deducted accordingly without having to manually change it. Also, someone who works varied hours should able to default to their average weekly number of hours deducted.
I also think that adding sick leave could be improved to not require removing from the rota first before adding the sick leave.
Adding time off generally also defaults to "Everyone" - it would be much better if it defaulted to blank and forced a selection before being able to apply such that people didn't accidentally add "Everyone".

Response from Findmyshift B.V.

Thanks for the review Chris! Lot's of great ideas there regarding time off that I'll pass on to the team.

Julie
Overall rating
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Changing our Rota System

Reviewed on 18/03/2021

Findmyshift has completely changed the way we plan for staffing events. It has been simple enough...

Findmyshift has completely changed the way we plan for staffing events. It has been simple enough for even our most IT-wary volunteers to take part in. The messaging feature allows me to tell all staff about sudden changes or announcements.

Pros

I wanted a system that was accessible to staff but which also let me budget for each event, as this was an area where we had historically overspent. It also helps me track holidays and time in lieu, which was almost impossible in our old system. It also lets me check staff availability way ahead without having to resort to complicated texts / whats app groups and emails. I have now introduced our volunteers to it and time sheets which will again save so much time and money.

Cons

I have not yet learned how to clarify on booking a staff member on which pay rate they are on. Eg staff are standard rate or Duty manager rate for that shift. It is in the back under pay, but I don't know how to clarify what they are on for that particular shift which in turn makes it not work for payroll.

Response from Findmyshift B.V.

Thanks for the review, Julie! It sounds like you need to set up some "pay rate exceptions" for your staff members, either individually or globally, but get in touch with our support team and we can walk you through it over the phone or via live chat.

Verified Reviewer
Overall rating
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

beautiful app to manage employees from anywhere

Reviewed on 16/05/2018

Pros

findmyshift is a friendly app with a very nice and easy to use interface where you can manage employees from anywhere and any device from your web browser.
allows real-time monitoring of employees either in a single company or in several at the same time. where you can monitor with your clock application the hours that employees are working and automatically generate automated reports to calculate payroll and manage costs.
very easy to program, we can manage perzonalizables database and configure reminders of daily changes, notifications by email, text messages or push notification.
As if that were not enough, it allows deducting personnel breaks and making smart calculations to generate a payroll.
and all this we can store it in a completely secure way in the cloud with backups.
findmyshift can use it totally free of charge up to 5 employees and provides us with enough documentation to see everything you can do. and with a very low price we can manage an unlimited number of employees, perfect for large companies and with several branches

Cons

It is very difficult to see something negative in this application, since it has several years in development and improvement.
the only negative would be his dependence on the Internet to manage. since if the Internet fails, we could have administrative control problems.
It should be developed in more languages.

Response from Findmyshift B.V.

Thanks for the review!

Leonora
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Excellent Rota Management

Reviewed on 25/08/2020

Makes life much easier - really enjoy how simple it is to use and that it links with Slack which we...

Makes life much easier - really enjoy how simple it is to use and that it links with Slack which we use daily also

Pros

This software is incredibly easy to use and my favourite function is the ability to delegate facility areas so we can clearly see which departments the staff are working in. With two sites and a variety of different but equally important job roles this makes life simple.

Cons

I would like time off requests to be easier for staff to use.

Response from Findmyshift B.V.

Thanks for the review, Leonora! Time off requests are now possible through the app, so your staff should find the process easier than having to log in to the desktop site.

Darry
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A great easy to use product

Reviewed on 14/07/2023

its been brilliant. this is the 4th Venue that I've introduced Findmyshift to.

its been brilliant. this is the 4th Venue that I've introduced Findmyshift to.

Pros

the online roster system is fantastic to use, very easy to navigate and update.

Cons

the customisation of reports, and when a staff member wants to request only a part of the day off, they have to select the whole day.

Neil
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

It's changed our world

Reviewed on 15/12/2016

Like many other businesses, we survived for years using the good old fashioned spreadsheet to give...

Like many other businesses, we survived for years using the good old fashioned spreadsheet to give us a visual planning tool for our staff assignment. Initially, we trialed Find My Shift purely for the ability to share the roster amongst our management team.
Only when we took the leap from the old spreadsheet feature did we realize how much more we could achieve. The facilities feature was a pretty cool tool but then we started to share the roster with our staff. To say our staff communication has been revolutionized would be modest. It's changed our world and made a significant contribution to a culture of shared info - something we didn't think we were lacking until we tried it with Find My Shift.
After that, we just kept exploring. We're now running all timesheets from Find My Shift - and it's taken a whole day off the payroll process!
But still the best feedback from the team actually came from the partner of one of our guys - "this is awesome, I can now find out what you're doing this weekend - it feels like we've got control of our life back".......thanks guys, love your work!

Pros

Shared access, individual crew login, timesheets, facilities.....so much we love

Cons

Would love to see a better mobile app - perhaps that staff can use for timesheets?
Also, would love to be able to code time to a job (cost center)

Response from Findmyshift B.V.

Hi Neil! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

Susan
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Findmyshift is definitely worth trying

Reviewed on 06/04/2021

Allowing the staff to access their shifts from their phone, and using the hours reporting for...

Allowing the staff to access their shifts from their phone, and using the hours reporting for payroll.

Pros

We were able to try out before committing to a years subscription.
The staff hours are easy to download for wages
It is very clear looking back how many hours each staff is working

Cons

The main problem is when staff put in there hours. If they put in 9 - 5 with an extra gap or any other minor error it will not feed through onto the summary. So each week we need to count the number of shifts each person has and count the number of records on the report section. Each week there is at least one error. This would be corrected by not allowing or having a seperate box for comments.

Response from Findmyshift B.V.

Thanks for the review, Susan! Can you get in touch with our support team with some examples of the mistakes your staff have made? We'd like to see what we can do to help!

Jennifer
Overall rating
  • Industry: Veterinary Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Have been very happy with Find My Shift

Reviewed on 13/07/2018

Many. All in the review

Many. All in the review

Pros

It is easy to use, easy to enter the schedule in and you don't have to follow an exact protocol for the times, etc. I like that I can email everyone at once right from the program, the templates make it convenient to add the schedule weeks in advance, I love the time off request feature, I like being able to change the font colors and the back ground colors. I also love that employees can check their schedules at home from their phones. No one can say they "looked at an old schedule" or didn't know about a shift because its all right there(unless you forget to publish a change...)

Cons

The color chart is hard to tell what color you are choosing.
I wish there were an option to "Publish all" So I don't have to highlight a week, then publish, then highlight another week, then publish, etc if I put 8 weeks of schedule in at once.
Its a little slow to save/publish

Response from Findmyshift B.V.

Thanks for the review Jennifer! Glad to hear you're enjoying the site! If you're having trouble with the colour chart, hover your mouse above it and use your mouse wheel to zoom-in and make it larger. I hope this helps!

Celestine
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good starting point

Reviewed on 29/03/2021

Overall it is a huge improvement on our old excel based rota and the fact that it is web based...

Overall it is a huge improvement on our old excel based rota and the fact that it is web based makes it much easier to access information.

Pros

This software has allowed us to setup bespoke shifts for each of our boarding houses which is brilliant as we do have slightly different shift timings depending on the age of the students in house.

Cons

It does not allow you to setup a generic shift pattern. If you could do this for a year then you would just copy and paste and adjust to allow for the slight differences in timings.
When you are adding staff to a shift in a particular house it shows all staff in the organisation. If you have filtered to show only one house in "house view" you should only see staff who are allocated to that specific house.
When you print out a rota it is difficult to set the filter times so that you can see a whole year which for us would be very useful.

Sam
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Mount Batten Centre, Plymouth, UK

Reviewed on 26/08/2021

One of the key problems we are solving is integrating multiple rotas across a multi-site operation,...

One of the key problems we are solving is integrating multiple rotas across a multi-site operation, providing managers with clear overviews of the staffing situation, casual staff can be updated remotely and easily, and crucially its helping improve our staffing efficiency through forecasting and holistic planning

Pros

Find My Shift is a very intuitive, easy-to-use staffing scheduling app, that has been very well received across all of our management team and workforce teams. It offers a dynamic and flexible approach that we need as an evolving tourism business by enabling managers to co-ordinate teams, staff to input fairly and for duty supervisors to have an holistic overview. The mobile app is excellent and very useful for casual staff

Cons

we've not had any major issues, any niggles have been dealt with seamlessly by Findmyshift customer services

Response from Findmyshift B.V.

Thanks for the review, Sam!