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898 Reviews
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Invaluable
Reviewed on 13/12/2016
We use FindMyShift daily, it is an invaluable service. There is so much that you can do with it and...
We use FindMyShift daily, it is an invaluable service. There is so much that you can do with it and it is so versatile. The support is also great and they are always willing to show you how to best utilise all of it's functions.
Pros
Quick and easy. Support is great. So many different things you can do.
Cons
It would be good to be able to put all of the hours you need covered into a system and you work out a rolling rota for a team.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Comprehensive but requires work
Reviewed on 10/02/2017
FindMyShift is excellent for getting everything done that you need - scheduling a lot of employees,...
FindMyShift is excellent for getting everything done that you need - scheduling a lot of employees, flexible and easy to change pay rates, reporting and budget views. I even use it as a notice board - part of employee shifts I can leave notes with instructions for my workers, which is excellent.
The downside, and what may eventually push me to another service, is that I make all of the shift changes myself. Employees email me when they'd like to swap shifts and unfortunately this leaves me at the center of an ever increasing employee base that needs me to make detailed changes.
There is a Timesheet feature but it seems pretty complicated and wouldn't serve our purposes, although I'm considering taking a third look at this to see if it's really not possible for us to use.
Response from Findmyshift B.V.
Thanks for the review Alexander. Get in touch if you'd like us to walk you through the way swaps and timesheets work.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Works for its intended purpose
Reviewed on 08/09/2023
Easy tracking of staff applied for leave
Easy tracking of staff applied for leave
Pros
Over all Time off planner was very useful in planning rosters
Cons
Not so user friendly esp to our older age group in the work force
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great to use for scheduling of staff to different place
Reviewed on 30/05/2018
A simple easy to use web based roster.
A simple easy to use web based roster.
Pros
The different colour palletes makes it easy to differentiate. Sends updates to my staff when changes are made to there schedule
Cons
Would be great to duplicate weeks, and copy schedules for staff over to the next weeks in a simpler fashion for schedules that don't change.
Response from Findmyshift B.V.
Thanks for the review Ahmed. The quickest way to duplicate weeks is to select all cells for the week (CTRL + A), copy the cells into the clipboard (CTRL + C), go to the next week (CTRL + right arrow), and paste (CTRL + V). I hope this helps to speed things up for you!
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Great for scheduling cleaners at a large site
Reviewed on 31/05/2023
Great. Easy to use, easy to teach new users, easy for cleaners to see their roster and accept...
Great. Easy to use, easy to teach new users, easy for cleaners to see their roster and accept shifts, and easy to track hours for sites. Love it. Customer support is possibly the best I have come across.
Pros
It's simple to use. The reports help us ensure we are meeting minimum shift requirements and rostering the correct number of hours. I like that it's simple because that keeps the cost low. That was very important for me when selecting this product. I didn't need all the bells and whistles that we wouldn't use.
Cons
It should definitely allow you to save many different templates and use them whenever needed.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Good Choice for scheduling
Reviewed on 30/08/2023
It's been a great tool for keeping track of where everyone is scheduled
It's been a great tool for keeping track of where everyone is scheduled
Pros
I like the ease and functionality of the site as it also translates to a mobile device
Cons
I don't like that some of the colors do not transfer if/when copying and pasting or changing the schedule around. It resets to a default
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Oscars/ King Cons Head Chef Review
Reviewed on 08/09/2023
Pros
Rota creation and time clock functions are a life saver. Rotas are easily made and amended, time clock function helps me manage my staffs hours.
Cons
The system for assessing hours over set time periods could be easier to navigate and more easily tailored to the users needs.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good
Reviewed on 18/07/2023
Pros
Easy of use and other things like that really
Cons
Menus and of use and other things like that really
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
the best
Reviewed on 04/09/2023
for our company it makes the rota easy for me to put staff on shift
for our company it makes the rota easy for me to put staff on shift
Pros
i like the fact i can do the rota and send it to call my staff with little effort
Cons
non for me as it does what i want it do do
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Payroll and Scheduling in hospitality
Reviewed on 14/08/2023
makes scheduling easy
makes scheduling easy
Pros
mobile functionality is impressive however it can sometimes be difficult to sign in and out with conectivity issues
Cons
sometimes staff memebers have issues signing in and out.
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Easiest system to use and set up
Reviewed on 27/10/2020
Easy to use and set up.
Not tied into long contracts for a system that does not work for us (this...
Easy to use and set up.
Not tied into long contracts for a system that does not work for us (this is an issue we have had in the past).
Employees find it easy to use from their phones.
Pros
Online tutorials are good but you need to set the time aside to work through as they can be long winded.
Easy to set up locations, employees and the copy and paste facilities are excellent. What use to take at least two days to complete now takes half a day.
Like the ability to see multiple weeks alongside each other.
Client decides how long they want to use the system for rather than being tied into software agreements that do not work for the client.
Cons
Find it over complicated to set the client charge out rate so cannot use the reports as we would like.
Response from Findmyshift B.V.
Thanks for the review, Julie!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best addition to any business !
Reviewed on 24/11/2022
We have used Fingerpick My Shift for several years, no hesitation to keep renewing.
We have used Fingerpick My Shift for several years, no hesitation to keep renewing.
Pros
Love the ease of scheduling shifts and for staff to request leave. Permissions allow you to streamline your scheduling options to your company needs.
Cons
No consolidation in reports in the hours section. When entering information into the notes section in employee details, when you update profile the information can sometimes disappear from the notes.
Alternatives Considered
ADP Workforce NowReasons for Switching to Findmyshift
It was down to price and overall Find My Shift had what we needed.- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Best value for money scheduling app out there! Simple but has all the features you need.
Reviewed on 03/01/2018
More efficient scheduling (than using Excel spreadsheets) - cost saving
Easy to manage staff...
More efficient scheduling (than using Excel spreadsheets) - cost saving
Easy to manage staff requests, holiday and time off
Pros
We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)
Cons
It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.
Response from Findmyshift B.V.
Thanks for the review Cal!
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great value easy to use software
Reviewed on 31/03/2023
Very good software and easy to use. Saves time in quick payroll and holiday calculations and very...
Very good software and easy to use. Saves time in quick payroll and holiday calculations and very flexible.
Pros
Shows shifts with costs instantly for admin users and makes payroll calculations easier than previous software.
Cons
Nothing bad in my time using the software. I've watched the training videos and found bits I didn't know it did, which make casual staff holiday pay calculations much easier for example.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Excellent Rota Management
Reviewed on 25/08/2020
Makes life much easier - really enjoy how simple it is to use and that it links with Slack which we...
Makes life much easier - really enjoy how simple it is to use and that it links with Slack which we use daily also
Pros
This software is incredibly easy to use and my favourite function is the ability to delegate facility areas so we can clearly see which departments the staff are working in. With two sites and a variety of different but equally important job roles this makes life simple.
Cons
I would like time off requests to be easier for staff to use.
Response from Findmyshift B.V.
Thanks for the review, Leonora! Time off requests are now possible through the app, so your staff should find the process easier than having to log in to the desktop site.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Just right for us
Reviewed on 12/10/2018
We schedule multiple jobs at multiple sites with multiple staff on a daily basis, that also changes...
We schedule multiple jobs at multiple sites with multiple staff on a daily basis, that also changes on a daily basis. This software allows us to view multiple locations and 'who is where' each day, whilst instantly notifying each member of staff and syncing with their own calendar automatically. This dramatically reduces the amount of time scheduling jobs and we also put purchase order information onto each staff members daily booking, making cross referencing of invoices much quicker. We have been using this software for our business for several years now and it quite simply just does its job, and does it well!
Pros
We love the fact that you can add as many staff as necessary without paying per person, particularly as we use a wide database of freelance contractors, so we have may only use some of them on rare occasions yet we don't have to continually pay just to have their name sitting in the app.
Cons
The fact that you can't zoom in and out whilst viewing the calendar to be able to see several weeks at a time on screen.
Response from Findmyshift B.V.
Thanks for the review Richard! To zoom in and out, press CTRL - and CTRL +. I hope this helps!
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
We manage our contracted hours and zero hours staff through this system for the last few years.
Reviewed on 24/07/2017
Pros
Web access makes it easy for multiple managers to access. Fairly easy to set-up, customisation of filed names and fairly simple to use.
Cons
Rows and columns don;t stay in alignment when scrolling. No easy way of inputting blocks of shifts. We have a 6 and 8 week rota system and have never managed to make the template bit work for us so we copy and paste lines for the year (takes about 3 days to programme half a years rota) / No edit or audit trail to see when a manager Added, moved or changed a shift. Awful interface on touch screen devices and the overview on mobile devices is no good for management purposes.
Response from Findmyshift B.V.
Thanks for the great review Barry!
Lines can get misaligned if the browser zoom function has been adjusted. We suggest hitting "Ctrl + 0" on your keyboard fix alignment issues.
Templates are best used for repeating shifts and can easily be applied to multiple cells. To apply a template to your rota, select the cells you'd like to apply the template to, then click "Templates" then the week (or weeks) you'd like to apply.
I hope this helps!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great online rota solution
Reviewed on 03/01/2019
I think this is our 5th year renewing with findmyshift. One of the biggest reasons for sticking...
I think this is our 5th year renewing with findmyshift. One of the biggest reasons for sticking with them is that you can always get hold of their support, they always want to help and will often go above and beyond to advise, tweek or fix anything that we are struggling with in terms of functionality or potential bugs in the code.
Pros
We've been using findmyshift for years to manage the staff rota for our carehome. Being able to access it anywhere with an internet connection, make changes etc has been invaluable.
Cons
The holiday management within the software doesn't suit our industry very well, great for straightforward hourly rates for staff with hours that never change and where additional payments aren't a consideration but doesn't account for the fact that employees must be paid an average wage for their time off taking into account regular overtime, flat rate bonuses for shifts etc. As such, i need to keep a separate spreadsheet for this.
Response from Findmyshift B.V.
Thanks for the review Tyrone!
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good starting point
Reviewed on 29/03/2021
Overall it is a huge improvement on our old excel based rota and the fact that it is web based...
Overall it is a huge improvement on our old excel based rota and the fact that it is web based makes it much easier to access information.
Pros
This software has allowed us to setup bespoke shifts for each of our boarding houses which is brilliant as we do have slightly different shift timings depending on the age of the students in house.
Cons
It does not allow you to setup a generic shift pattern. If you could do this for a year then you would just copy and paste and adjust to allow for the slight differences in timings.
When you are adding staff to a shift in a particular house it shows all staff in the organisation. If you have filtered to show only one house in "house view" you should only see staff who are allocated to that specific house.
When you print out a rota it is difficult to set the filter times so that you can see a whole year which for us would be very useful.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great software, simple to use
Reviewed on 08/05/2023
We would recommend Find My Shift to any small business wanting a simple solution which doesn't cost...
We would recommend Find My Shift to any small business wanting a simple solution which doesn't cost the earth.
Pros
We've found Find My Shift easy to pick up and share amongst our team. It's relatively inexpensive for a critical job!
Cons
The user experience is sometimes a bit clunky and could be improved.
Alternatives Considered
Quickbooks OnlineReasons for Switching to Findmyshift
More functionality- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent product for residential home shift planning
Reviewed on 02/04/2019
Our overall experience of using find my shift has been excellent. We started using it almost 3...
Our overall experience of using find my shift has been excellent. We started using it almost 3 years ago and it is an integral part of the business not only for the care staff but also for finance and business purposes. Without this tool we would not be able to calculate hours/wages/costs easily. We've never had technical difficulties with the software and if ever we have required assistance it has been on hand immediately and has been effective.
Pros
1. Good that you can see 20 weeks worth of shifts
2. Staff ability to access sheets via phone is really good
3. Reviewing past months/years is easy and a very useful function
Cons
1. Sometimes it's too easy to make mistakes i.e. moving a shift without knowing
2. Occasionally we need to have 2 background colours in 1 single cell (e.g. if someone is working an early but then also training in the afternoon) and this can be hard to achieve.
Response from Findmyshift B.V.
Thanks for the review!
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Value for Money
Reviewed on 03/09/2018
going from manual resource management for a Contact Center, from using various spreadsheets to...
going from manual resource management for a Contact Center, from using various spreadsheets to using Findmyshift has been a breath of fresh air and made management of the resource a doddle.
Pros
The price is very fair for the features it provides. The range of reporting is really helpful and as a whole it is really easy to navigate. the view is very clean and easy to find what you're looking for. having visibility of any time off being added is a real great tool.
Cons
I would like to filter by multiples of the same category e.g. several job titles (this may be possible but haven't figured it out yet). adding time off is a few clicks longer than it needs to be. It's a bit annoying when an employee changes their hours and you have to go through and update a few weeks worth with the new hours, A way of having a default shift pattern for each employee that you can change so it changes it for all future shifts.
Response from Findmyshift B.V.
Thanks for the review Simon! To filter by multiple items, just add a comma between them. You can chain as many items as you like in a filter. Also, a quick way to add time off is to select the dates on the schedule, right click and select Add > Time off. I hope this helps!
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
All good and suits our requirements well
Reviewed on 06/03/2017
Have not had to call customer service so not sure of how supportive they are, system itself suits...
Have not had to call customer service so not sure of how supportive they are, system itself suits our requirements well, only issue is that we have two shifts a day and if a member of staff is going to be unavailable or on holiday for one shift you have to mark the whole day off, not just that one shift, maybe there could be an option for am and pm unavailability/holiday, etc.
Pros
Easy to plan ahead for the team, easy to email out to them with a message
Easy to split departments to show costs
Cons
Inability to show unavailability/holiday for the two shifts we have in a day, can only book a whole day off and not a single shift
Response from Findmyshift B.V.
Thanks for the review Debs!
We have noted and added your suggestion to our list of feature requests. In the meantime, the best way to add half day time off entries would be to enter 0.5 on the "Allowance used" field.
I hope this helps! If you need more information, drop us an email anytime.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Quality Rota system
Reviewed on 03/09/2019
Moving from multiple excel/ paper based systems to a simgle coordinated approach is excellent.
Moving from multiple excel/ paper based systems to a simgle coordinated approach is excellent.
Pros
It is the best value rota software available
Cons
The set up takes some time and the administrator needd training
Alternatives Considered
DeputyReasons for Switching to Findmyshift
It is by far, better value for moneyResponse from Findmyshift B.V.
Thank you for the review Richard!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love Findmyshift!!!
Reviewed on 08/06/2022
Findmyshift has been great right from the start of a long free trial period. This gave us the...
Findmyshift has been great right from the start of a long free trial period. This gave us the opportunity to really test the product. Customer service even during free trial was prompt. All the training videos and faq made the learning process easy.
Since then, everything has run very smoothly. We don't use all of the features but the ones we do make a big difference.
Pros
The scheduling and payroll report have been game changers! Prior to findmyshift I used to have to collect availabilities via email or text, enter it into a spreadsheet and build a schedule from there. Findmyshift has streamlined that process.
The payroll report makes it easy for HR to do payroll biweekly.
Cons
I don't really have any cons to list. Features to consider may be timesheet directly on the mobile app and some sort of tool for staff to communicate with each other on the app?