ADP Workforce Now Reviews
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6859 Reviews
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Review from a cleaning company
Reviewed on 05/08/2024
It's been very positive I would use this everyday and recommended to anybody
It's been very positive I would use this everyday and recommended to anybody
Pros
The ability to allow all of workers to connect through a single app and see everything they need to see for their job that day
Cons
Some of the abilities need to be updated because it's still a little janky on Android
- Industry: Computer Networking
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great tool for employee and payroll management
Reviewed on 31/10/2024
Overall we're satisfied with WFN, it would be great if it can be integrated with other HR and...
Overall we're satisfied with WFN, it would be great if it can be integrated with other HR and Accounting systems. Each time when we have a new hire or an update for current employees, we have to input the same info twice. We also have to import the GL file to our accounting system manually.
Pros
It's a great tool for employee and payroll management. I like the reporting feature.
Cons
the UI design of WFN is not the best. The menu is not organized in a way that easy to browse. The implementation process is also challenging
- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Let's Go Oilers
Reviewed on 09/11/2024
Limited but informative. It has alot of valuable information that is easily accessible.
Limited but informative. It has alot of valuable information that is easily accessible.
Pros
Easy to figure out for employee's who want to me updated and check on valuable information.
Cons
The OS could definitely be tweeted for employers who are running payroll.through the payroll application.
- Industry: Renewables & Environment
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Transitioned from ADP Workforce to Paycom
Reviewed on 30/09/2024
It was difficult to navigate and it was better than TotalSource where I had a number of compliance...
It was difficult to navigate and it was better than TotalSource where I had a number of compliance issues. The reporting could have been more robust
Pros
I used ADP Workforce Now after I migrated away from ADP Total and I had to bring everything in house. The initial set up was not difficult
Cons
I have many. My implementation manager fell out of the process and we were left to figure out implementation, especially during the parallel testing
Alternatives Considered
PaycomReasons for Choosing ADP Workforce Now
ADP Totalsource had so many issues, including compliance, taxes, and poor customer service. One hand did not know what the other hand was doing.Switched From
ADP TotalSourceReasons for Switching to ADP Workforce Now
I wanted to bring everything in house and I thought the easiest way to do this is to stay with the ADP products- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Employee perspective
Reviewed on 22/11/2024
It has been good, being able to coordinate hours worked with potential income.
It has been good, being able to coordinate hours worked with potential income.
Pros
It connects your payroll with your work schedule.
Cons
There are a large number of verifications steps to get into any part of the program
- Industry: Research
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
ADP for the productive worker
Reviewed on 17/10/2024
ADP workforce is good overall. It's user friendly and pretty easy to navigate around the website....
ADP workforce is good overall. It's user friendly and pretty easy to navigate around the website. The apps are probably fixed now, so it's well worth the use.
Pros
One of the strengths of ADP was its ease of access. The interface was pretty user friendly and navigating around the site was pretty straight forward. It was also easy to clock-in and clock-out when I was hourly. Finding what you need to request time off, reviewing your benefits, and wag breakdown were easy to find.
Cons
The website was okay, but the app was glitchy and had login issues at the time I was using them. I don't know if the glitches have been fixed now.
- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
adp review
Reviewed on 06/11/2024
ADP Workforce Now is user-friendly but could improve in support.
ADP Workforce Now is user-friendly but could improve in support.
Pros
easy to use, mobile, I know my hours and vacations
Cons
nothing really, everything works fine for me
- Industry: Apparel & Fashion
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
When You Use ADP You Don't Need To Worry About Your $$$$
Reviewed on 15/10/2024
ADP is one of the best workplace apps in terms of pay. Any and all employees have access not just...
ADP is one of the best workplace apps in terms of pay. Any and all employees have access not just to their most recent paystubs but the ability to compare them to other periods and time of the year. They also have a PDF of the actual work paystub, Incase you take a more diligent approach when it comes to keeping your reciepts
Pros
It makes it easy to check out your pay stub a few days in advance. Helping in case there was any discrepancy in pay, hours or vacation time.
Cons
Occasionally there can be issues signing in or random maintenance hours occuring on pay days
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
ADP an efficient multipurpose application
Reviewed on 07/10/2024
Pros
Application is user friendly with ios and android
Cons
App on ios needs more options to for resource tools.
- Industry: Government Relations
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
ADP Not user friendly for employment with multiple companies
Reviewed on 13/10/2024
When it is functional for the company you currently work for, it is actually a great tool. But if...
When it is functional for the company you currently work for, it is actually a great tool. But if you run into an issue of multiple companies having used this system, then its difficult to get the issue corrected.
Pros
It is a great tool to that keeps track of the time and benefits for the company you work for.
Cons
If you have ever worked for another company that uses ADP, it is very difficult to correct the system without calling in. Customer service has not been all that great with this issue unfortunately.
- Industry: Medical Practice
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
My Opinion of ADP
Reviewed on 23/07/2024
I enjoy ADP because it has a smooth system. I am able to access information easily and I am able to...
I enjoy ADP because it has a smooth system. I am able to access information easily and I am able to manage my team's payroll efficiently.
Pros
I like that I have a dedicated section for my team whether its monitoring their time cards, the shifts that they work, the tasks that are assigned to them. I get reminders for requested time off, time balances. It notifies for upcoming holidays.
Cons
Sometimes the app has glitches and when we clock in or out the app doesn't collect our times
- Industry: Insurance Software
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ADP appt review
Reviewed on 22/08/2024
For the most part I enjoyed the system most because anything you needed to see was very easy to...
For the most part I enjoyed the system most because anything you needed to see was very easy to view but not always accessible
Pros
I like the ease that you could move around in the system
Cons
The only hard part of the app was requesting you time off
- Industry: Financial Services Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great for bigger companies
Reviewed on 12/09/2024
It was great! The dashboard is so user friendly for both the employee and administrator.
It was great! The dashboard is so user friendly for both the employee and administrator.
Pros
I like that it is a one stop area for all employees needs.
Cons
The price was just too expensive for a small company. Was hard to get to the right place when calling customer service.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Switched to ADP
Reviewed on 26/09/2024
I had a great experience with all the team I worked with at ADP. I could call my sales team with...
I had a great experience with all the team I worked with at ADP. I could call my sales team with questions regarding anything and they would help instead of sending me elsewhere. Everyone was really personable.
Pros
Easy to understand and follow. Good support team, very knowledgeable.
Cons
Conversion was a little rough but I was helped through it. Change is always a pain.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
ADP WFN - Employer Admin Experience
Reviewed on 16/08/2024
I think their customer service general line for employers is pretty good but the account managers...
I think their customer service general line for employers is pretty good but the account managers assigned to the accounts are just not high quality account managers. They lack communications and follow ups. There have been many times where they AM contradicts themselves and are just not confident in their responses and end up giving us direction that is just not correct.
Pros
I think the ATS functionality is very neat and user friendly. I love that you can customize it to fit your recruitment process, uploading templates for communications, status changes, posting questions, etc. I do like that there is an integration with Ziprecruiter as well and the ability to add a referral progam.
Cons
I think the access permissions and the ability to create security profiles i think is just not a strong point. There have been several times when trying to assign admin permissions that will just not work as intended or end up creating another problem like the restrictions in the profile caused them to not have access to another function when it should not be related, etc.
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
ADP Workforce Now user review 2024
Reviewed on 07/10/2024
My overall experience with ADP is great. It is definitely user-friendly and secures your privacy. I...
My overall experience with ADP is great. It is definitely user-friendly and secures your privacy. I would recommend any business to use ADP Workforce Now.
Pros
ADP Workforce Now allows you to log in via the mobile app or on a your personal browser or in your work browser. The mobile app says Good Morning (your name) and allows you to quickly access inform about your most recent paystub. You can view pay and tax statements to 2022. You can update your w4 tax withholding. You can view your timecard and so much more.
Cons
I provide a 4 star rating for one reason. In the past I've had other jobs using ADP Workforce Now. None of those jobs, or tax documents are listed in one ADP. In order to access this information you'd need to remember your login information
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Efficient and User Friendly - My experience with ADP Workforce Now
Reviewed on 08/10/2024
Overall, ADP Workforce has proven to be very efficient. The features streamline the process needed...
Overall, ADP Workforce has proven to be very efficient. The features streamline the process needed for employees to navigate through various HR processes. Its very user friendly, accurate, and payments are timely.
Pros
I have been using ADP Workforce Now for several years, and it has been a very invaluable tool. What I like most about ADP Workforce is that it is very user friendly, and also offers an array of features that help streamline payroll, benefits, time tracking and employee management. One of hte features that stand out is the self-service portal that allows employees to access paystubs, request time off and update personal information with ease. Overall, ADP Workforce has greatly improved HR operations and I highly recomment this platform.
Cons
Some of my least favorite is there is no live chat support, the bot feature is not as helpful as being able to speak to a representative. Also the customer service and technical support are not as favorable as I would like.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Works with a clean look
Reviewed on 08/08/2024
This is one of the most popular time and payroll management software out there. Almost everyone...
This is one of the most popular time and payroll management software out there. Almost everyone uses it and I'm familiar with it. The looks and function of the menus have improved over the years. I don't have many complaints about ADP. I think it's pretty good.
Pros
The UI is simple and clean. Most menus are organized in a way that seems intuitive, like where to find calendars for PTO or time clock function. It's definitely one of the most popular timesheet and payroll software out there.
Cons
For non-salary employees, it used to be hard to find the place where to clock-in and clock-out. This has definitely cleaned up over time and now in a more prominent place.
I remember signing up for benefits through ADP for the next year and the W9 part is confusing. It steps you through with questions rather than filling out the form, then puts in the answers for you. I accidentally claimed too much and didn't get federal taxes taken out and had to add in extra money to make up for it.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
ADP Workforce Now
Reviewed on 07/08/2024
It has been a good experience. My career has greatly advanced since using ADP Workforce Now.
It has been a good experience. My career has greatly advanced since using ADP Workforce Now.
Pros
The simplicity of clocking in and out. That the pay statements are organized well and easily accessible.
Cons
Only being able to clock in from the internet. If I am having computer problems, I am not able to clock in.
- Industry: Human Resources Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ADP Workforce Now is GREAT!
Reviewed on 16/08/2024
My overall experience with ADP Workforce Now has been incredibly positive. After using it for...
My overall experience with ADP Workforce Now has been incredibly positive. After using it for several years, I have found it to be a reliable and efficient tool for managing various workforce processes.
Pros
The software provides a straightforward and intuitive navigation system, making it effortless for users to move through its features.
Cons
Over the past few years, I've become quite familiar with ADP Workforce Now. After spending time learning the ins and outs of the platform, I can honestly say that I haven't encountered any aspects that I dislike. It has proven to be a reliable and efficient tool for managing workforce processes.
- Industry: Wholesale
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Handy App with tons of features
Reviewed on 28/10/2024
Overall a great app for checking pay-stubs and even downloading W-2s at my convenience. This saved...
Overall a great app for checking pay-stubs and even downloading W-2s at my convenience. This saved me quite a bit of time during tax season, allowing me to get a jumpstart on my tax filing. Some minor login glitches kept me from giving 5 stars, but overall it is a great app.
Pros
The mobile app makes this product extremely efficient and convenient. I mainly use it to check my pay-stubs to quickly verify my hours worked. I enjoy the quick access to the pay information, such as weekly pay as well as the YTD summary.
Cons
Sometimes the app would have a hard time with logging in or crashing. I needed to login on a desktop computer to resolve the issue. This would completely erase the convenience of the mobile app, and was a bit frustrating.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
My thoughts on Adp
Reviewed on 14/09/2024
Overall I like the program it’s easy to to access and easy to find the info that you are looking...
Overall I like the program it’s easy to to access and easy to find the info that you are looking for. It’s easy to understand and the format is very user friendly
Pros
How easy it is to access your information as far as times and pay.
Cons
Sometimes you have trouble getting into the app its self.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ADP/ Great Experience..
Reviewed on 17/07/2024
I loved managing my own money being in the know getting my pay checks early than usual and...
I loved managing my own money being in the know getting my pay checks early than usual and learning how to be more responsible in how to bank spend save and rely on my pay checks and money.
Pros
I liked being able to have the confidence and privacy to see read and understand everything about my pay period the statements tax filing time slots hours worked direct deposit etc.
Cons
Not much to not like about this App its pretty much very successful .
- Industry: Apparel & Fashion
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
ADP Workforce Now Review
Reviewed on 24/10/2024
It's been amazing truly one great system
It's been amazing truly one great system
Pros
I like how easy it is for everyone to utilize.
Cons
Nothing I dislike about it, it's just perfect.
- Industry: Insurance Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Ease of service
Reviewed on 19/08/2024
Pros
The ease of the software in both desktop and mobile applications
Cons
Sometimes the desktop can feel cluttered whereas the mobile app seems to be more user friendly