ShippingEasy Reviews

I run 2 distinct Shopify stores and my amazon marketplace, all from my single dashboard. We ship many thousands of packages domestically and internationally using UPS, DHL and USPS. I've personally used Shipping Easy every single work day since I signed up 6 years ago! I'm so impressed with how they have grown while continuing to put their customers first. I simply can't imagine starting an e-commerce business without them.

Ha! Must be a trick question! So trick answer. Honestly, over the years any shortcomings or hiccups that I've pointed out have been quickly and thoughtfully resolved.

I love that its integrated with Lularoe and Bless making it easy to ship.

Tax info was hard to find on my own, but thanks to [SENSITIVE CONTENT HIDDEN], in a few minutes he had it figured out and I was able to print.

If your company ships around 2,000-3,000 packages monthly, this is the software for you.

The reports section could be a bit confusing. I wish there were a few more features.

Co reps did whatever it took to get me running. Had a printing issue today, and [SENSITIVE CONTENT HIDDEN] did a great job getting me back in business.

I wish it worked better on Zebra printers with a Mac.

It integrates with my business software and automatically pulls in my customer's information.

I don't have any complaints about Shipping Easy.

Easy to use and navigate. The chat help is the best!

The glitches between switching sub accounts.

I love that it connects to my business's checkout and has the labels all ready for me!

Set up was a little tough. Some of the explanations in the help section were not easy to follow.

I like most that it's user friendly and integrated with my business and that customer service as always been a pleasant experience.

Nothing really. I've been happy with this software thus far.

I love the automation features with this software. I've been able to free up hours a week using the automation and inventory features.

Honestly, I can't think of anything at the moment.

What I love most about this program is Everything! Not only does it send our customers shipment notification emails with tracking numbers but you can set up a variety of automated emails for every possible need. Having been in business for over 20 years I have used many different shipping programs, nothing has ever come close to the abilities of what Shipping Easy can do. Since this program has all of your order data it gives you so many options to reach back out to customers. Each day I discover some other feature I am not using that I should be taking advantage of. If I am ever uncertain how something could benefit me or how to set something up their support staff is the best of the best! So Amazing! You can set up numerous stores with infinite ways to reach out to your customers to increase sales. There is simply no other option for us. Shipping Easy makes our job easier, it cuts down on shipping mistakes and saves us time, energy, and money.

The only negative that I have found in 10 months of using Shipping Easy is that you cannot create forms to capture email addresses for those customers that wish to receive newsletters. Currently I do still pay another company that has built in forms on my website making it super easy to capture email addresses. On the bright side, because it does have the ability to send emails to anyone that has placed an order, it does not matter if they signed up, I can still send them an email.

Easy setup and use played a major factor in selecting this product for our customer to use on their website. They were able to hit the ground running once we showed them basics.

As of right now there have not been any issues with this product from our client.

Very easy to use and manage all your shipping labels and orders. The great thing is you can filter orders by SKUs. You can manage all your orders from different platforms integrated with ShippingEasy and manage everything in one platform.

There is nothing we have come across as a flaw but managing loss/stolen claims is a painful process specifically when trying to get support from the platform for third-party billers.

Shipping easy is the superior backend shipping system for your business. The ease of use is top notch, and it's easy to train others on the system.

Nothing, They are very responsive to any customer service related request we have had. All software has issues, but shippingeasy always fixes them quickly.

The speed and ease of using all the program components, up to and including individualized help to solve any problems.

Offline options would be wonderful for times internet access is not possible

Shipping Easy provides an excellent interface and product.
They allow users to have a range of plans to choose from ranging from free to several tiers of paid to give users the flexibility to choose what they need for their business.
They also allow users to upgrade and downgrade to different plans throughout the year depending on volume changes.

The software is extremely stable and the only time in 3 years that I had a problem, my customer service representative, [SENSITIVE CONTENT HIDDEN]. was very professional, diligent and fast to respond when solving my issue.

I really cannot think of an issue in my 3+ year experience with shipping easy.
I am very happy with the products and services.

Shipping Easy is such a simple platform for my shipping needs. I LOVE that it integrates automatically and autogenerates labels the second someone pays. But honestly, the # 1 reason I love Shipping Easy is because I'm not tech savvy at all and their customer service is incredible. I can't even count the # of times I've used their live chat, and the problem is fixed in a matter of second/minutes every time. I LOVE this company.

It's a learning curve for us non techy people in the beginning for sure. But their customer service makes that bearable.

It's very easy to navigate, you can work from anywhere.

I would love to see an app or have it easier to you use on your phone.