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1123 Reviews

- Industry: Sporting Goods
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Such a huge fan of Shipping Easy, they do exactly what they promise.
Reviewed on 18/07/2018
I get my shipping done quickly and reliably every single day regardless of which storefront, which carrier and which destination.
Pros
I run 2 distinct Shopify stores and my amazon marketplace, all from my single dashboard. We ship many thousands of packages domestically and internationally using UPS, DHL and USPS. I've personally used Shipping Easy every single work day since I signed up 6 years ago! I'm so impressed with how they have grown while continuing to put their customers first. I simply can't imagine starting an e-commerce business without them.
Cons
Ha! Must be a trick question! So trick answer. Honestly, over the years any shortcomings or hiccups that I've pointed out have been quickly and thoughtfully resolved.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great product!
Reviewed on 26/06/2020
Great!
Pros
Easy to use, integrates with my purchasing software.
Cons
lots of features that are helpful but I just don't always know how to use.
Alternatives Considered
Stamps.comReasons for Choosing ShippingEasy
This is integrated with our purchasing software so I don't have to hand key all addresses and makes it easier.Reasons for Switching to ShippingEasy
This is integrated with our purchasing software so I don't have to hand key all addresses and makes it easier.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Fine service for what they offer.
Reviewed on 09/08/2018
Overall experience is good. For the price, the services and features are good. Overall, my experience with customer service is that they are pretty helpful. We have been trying to get a feature running for days, and through focus and ingenuity, Melody was able to get it running after a few different attempts with us today.
Pros
Clean design, runs fast, overall offered more than our last software, offered a pretty good introductory discount at the time, easily synced with 3 of our sales avenues at first, customer service is usually pretty fast to respond when contacted
Cons
There is at times disconnect with the different stores leading to problems we did not have with another service. I do not always know where the break down is, but shippingeasy won't always connect with eBay or our website. There were unexplained orders that were not ours for items we have never sold that showed up in our shippingeasy account more than once. I have not noticed development of shippingeasy since we first started using. There is a forum page to request development and features, and I do not believe there is any customer requested development done. I would like to know that something "in the pipeline" or "in progress" is actually progressing at all and not simply lip service.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great features, easy to use, helpful support
Reviewed on 28/05/2020
Pros
ShippingEasy has provided all the features and resources we need to grow our business efficiently.
Cons
It would be helpful to add features that can more efficiently handle orders that need to be re-shipped after issues such as 'returned to sender', damage, or fulfillment errors. This would mean having the option to automatically send notifications to customers and update orders in Shopify.
Alternatives Considered
ShipStationReasons for Switching to ShippingEasy
ShippingEasy offered essential features that other products lacked. Their sales and support staff were attentive and helpful.- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
GREAT Service provider.. they care about the little guy!
Reviewed on 09/10/2019
Great service every time. We use this program for many features, including inventory and email marketing.
Pros
Easy to use.
Easy to get customer service and technical help.
[SENSITIVE CONTENT HIDDEN] helped me with email marketing.. really made it work.
Cons
I have nothing to note that can be improved.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Incredible Service
Reviewed on 11/12/2019
Pros
I love that it is user friendly and Shipping Easy strives to ensure its users have the access to help when needed. Super prompt and efficient.
Cons
I am not a techy person so sometimes I dont always know how to fix an issue, HOWEVER the chat feature is amazing for this!
Alternatives Considered
Stamps.comReasons for Switching to ShippingEasy
The ease and support and Lularoe integration!- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Outstanding customer focus
Reviewed on 20/02/2020
Efficiency in purchasing shipping labels from multiple sources. Multiple platform integration. Soon, inventory management and forecasting.
Pros
They are making upgrades and enhancements that actual improve the software and save me time. It’s apparent that they care and know first hand what I need as a business.
Cons
Nothing. I really can’t think of one con.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Shipping Easy Review
Reviewed on 03/06/2019
Makes day to day shipping and sending packages quick and easy
Pros
quick and easy to use daily, great compatibility
Cons
A bit of a learning curve, not the cheapest software there is
Alternatives Considered
Stamps.comReasons for Switching to ShippingEasy
better layout, was the same monthly cost as Stamps.com, Stamps is now cheaper per month- Industry: Retail
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Customer Service
Reviewed on 03/03/2020
Shipping easy has been easy to use and customer service has been great. Thank you [SENSITIVE CONTENT HIDDEN] for your help
Pros
I love that its integrated with Lularoe and Bless making it easy to ship.
Cons
Tax info was hard to find on my own, but thanks to [SENSITIVE CONTENT HIDDEN], in a few minutes he had it figured out and I was able to print.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The sales call I'm glad I answered!
Reviewed on 28/01/2020
you can ship USPS, FedEx, DHL and UPS from one screen.
Pros
Co reps did whatever it took to get me running. Had a printing issue today, and [SENSITIVE CONTENT HIDDEN] did a great job getting me back in business.
Cons
I wish it worked better on Zebra printers with a Mac.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent Shipping App
Reviewed on 17/11/2019
For more than five years, ShippingEasy has provided me excellent service. Their customer service is always at reach through the chat feature inside the App, and they always respond immediately. So there is always help at hand. There has not been one time when they have not helped me when I have had the need. Help is always at the speed of light. The commercial rates provided through them are also great!
Pros
As it names states, shipping is very easy with this App. I have been using it since 2014 in a BigCommerce Store with no issues, to ship domestically and internationally using mostly USPS, FedEx and APC. For a very reasonable monthly fee you can connect unlimited stores, so selling through multiple channels becomes a breeze. I have Amazon, eBay and the BigCommerce store all funneled through ShippingEasy and it makes shipping very trouble-free as it syncs everything.
Cons
I could not find use for their inventory manage feature, but I can not say it is good or bad, it just did no service for the style of stores and sales I have.n
Alternatives Considered
ShipStationReasons for Switching to ShippingEasy
More Affordable.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I LOVE LOVE LOVE Shipping Easy. The Best Shipping & Email Marketing Program ever created all...
Reviewed on 26/06/2018
Cut down on shipping errors, saved money and time!
Pros
What I love most about this program is Everything! Not only does it send our customers shipment notification emails with tracking numbers but you can set up a variety of automated emails for every possible need. Having been in business for over 20 years I have used many different shipping programs, nothing has ever come close to the abilities of what Shipping Easy can do. Since this program has all of your order data it gives you so many options to reach back out to customers. Each day I discover some other feature I am not using that I should be taking advantage of. If I am ever uncertain how something could benefit me or how to set something up their support staff is the best of the best! So Amazing! You can set up numerous stores with infinite ways to reach out to your customers to increase sales. There is simply no other option for us. Shipping Easy makes our job easier, it cuts down on shipping mistakes and saves us time, energy, and money.
Cons
The only negative that I have found in 10 months of using Shipping Easy is that you cannot create forms to capture email addresses for those customers that wish to receive newsletters. Currently I do still pay another company that has built in forms on my website making it super easy to capture email addresses. On the bright side, because it does have the ability to send emails to anyone that has placed an order, it does not matter if they signed up, I can still send them an email.
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ShippingEasy's Customer Service is superior
Reviewed on 09/01/2020
Pros
Not only does the ShippingEASY program make shipping anything from your location EASY, their customer service is superior. They make everything super easy, with their friendly knowledgeable staff. Every time I call, I am greeted by a friendly professional who is ALWAYS able to answer every question I have. Not one time has a representative said "I don't know", if they didn't know the answer right away (which is rare), they knew someone who could help or we worked together to figure out the issue. The two friendliest, most helpful representatives I have had the pleasure of working with are [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]. They are both incredible helpful, knowledgeable, and friendly. They are TRULY SUPERIOR. I would be happy to recommend ShippingEasy to anyone who is in need of a shipping program.
Cons
There is nothing about ShippingEasy that makes our shipping process anything less than EASY. There is no downside, and their staff is wonderful.
- Industry: Graphic Design Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Simple and effective way to ship and track productsj.
Reviewed on 06/12/2022
Was very easy to set up and install.
Pros
Easy setup and use played a major factor in selecting this product for our customer to use on their website. They were able to hit the ground running once we showed them basics.
Cons
As of right now there have not been any issues with this product from our client.
Alternatives Considered
ShippoSwitched From
Shippo- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Excellent shipping platform offers outstanding integrations
Reviewed on 26/07/2022
We wanted a platform that manages all our shipping, orders, and refunds all at one platform. ShippingEasy offers great integration and pricing which is great.
Pros
Very easy to use and manage all your shipping labels and orders. The great thing is you can filter orders by SKUs. You can manage all your orders from different platforms integrated with ShippingEasy and manage everything in one platform.
Cons
There is nothing we have come across as a flaw but managing loss/stolen claims is a painful process specifically when trying to get support from the platform for third-party billers.
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Absolutely Amazing
Reviewed on 29/10/2019
Could not be happier. The service, product, and ease of use are crucial to running out warehouse.
Pros
Shipping easy is the superior backend shipping system for your business. The ease of use is top notch, and it's easy to train others on the system.
Cons
Nothing, They are very responsive to any customer service related request we have had. All software has issues, but shippingeasy always fixes them quickly.
- Industry: Maritime
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy Peasy, even when you need help
Reviewed on 26/11/2019
The flow and speed of shipping our products has dramatically improved since using ShippingEasy. This has saved countless hours and greatly reduce frustration levels.
Pros
The speed and ease of using all the program components, up to and including individualized help to solve any problems.
Cons
Offline options would be wonderful for times internet access is not possible
- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Shipping Easy Delivers A+ Product and Customer Service
Reviewed on 02/01/2020
Pros
Shipping Easy provides an excellent interface and product.
They allow users to have a range of plans to choose from ranging from free to several tiers of paid to give users the flexibility to choose what they need for their business.
They also allow users to upgrade and downgrade to different plans throughout the year depending on volume changes.
The software is extremely stable and the only time in 3 years that I had a problem, my customer service representative, [SENSITIVE CONTENT HIDDEN]. was very professional, diligent and fast to respond when solving my issue.
Cons
I really cannot think of an issue in my 3+ year experience with shipping easy.
I am very happy with the products and services.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Shipping made EASY!!
Reviewed on 24/07/2022
From start to finish, everything this program has to offer is easy to understand and put into action. For a small business like mine, it’s a true headache saver when it comes to order management and shipping.
Pros
It’s truly all in the name!! Shipping Easy makes all aspects of shipping extremely easy! From website order integration, to order management, to package tracking, everything works seamlessly and simply.
Cons
Honestly, there is nothing about this program I do. It like. When my business suffered an extreme slowdown, like most businesses the past couple of years, paying the monthly fee was an extra cost that Made me contemplate switching. But for the monthly cost, the program truly makes life so much easier and compact so you’re not going between twenty different programs to keep track of everything shipping.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Saves so much time and is so easy.
Reviewed on 22/12/2016
Before using ShippingEasy, I was using another offline inventory management software. I had to manually enter the details of every order into the software, or if able, use an .xml file and import. Then I had to manually add the information on the USPS website and ship from there. Sometimes the address would mess up and I have to start all over again. Sometimes the page would error out and have to start over again. Other times I would accidentally hit the back button and have to start all over again. Needless to say, this was very frustrating and time-consuming. It would take me at least three to four hours on very busy days to get everything entered, paid and printed.
I saw an advertisement for ShippingEasy on the Amazon seller site and decided to take a look. I didn't think this kind of shipping site would be for a small seller like me, but they take businesses of all sizes. I started the trial and instantly fell in love. What used to take hours took minutes. You can easily check multiple orders to batch process and boom, you've just done thirty orders in a few clicks.
The label options also save time and money. Right now I mostly use the combination option, which has the packing slip and shipping label on the same page. So, you don't have to match up the shipping label with the receipt or waste paper printing out two different things.
Support is also very helpful and responsive whenever there is an issue. I should note that I've had the service for over one year and have only needed to contact support about three times for minor issues. I've never had issues with the site being down or shipping not working, so that's obviously a very good thing.
The best thing is probably that you are able to get discounted rates through them which makes it easier to make a profit. Even though I don't ship tens of thousands of packages a year, I can still get the discounted rates as if I did. I've nothing but good things to say about ShippingEasy and strongly recommend it to anyone that is looking for a way to cut down on wasting time preparing shipping.
Pros
Ease of use and discounts on shipping.
Cons
No cons here.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent Product Software
Reviewed on 21/11/2019
I have loved using ShippingEasy. The software is awesome. The company is on top of issues and the best thing about them is their fantastic customer service. They will walk you through any issue you may have.
Pros
Software that is user friendly is very important to me. Also, I love that you can track the company's postage and orders over time.
Cons
I don't use all the features that ShippingEasy provides so some of the information on my screen is irrelevant.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Thankful for Shippeasy
Reviewed on 28/10/2019
Pros
Used this software back in our ecommerce days, and have stuck with it for 8+ years.
We have since transitioned to manual orders, but Shippingeasy has always worked perfect for us.
Cons
Nothing comes to mind. We haven't ran into many problems here.
Alternatives Considered
Stamps.comReasons for Switching to ShippingEasy
Shopify integration.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Fantastice Customer support
Reviewed on 26/11/2019
I have used Shipping Easy for several years but only after I tried other programs that did not work for me. I will not mention names, but after getting them there was ZERO HELP from their staff. Then I found ShippingEasy and every step of the way there was always someone there to help me fix what was usually my mistake. I trully love this company
Pros
The software is very user friendly, I guess that is why it is called ShippingEasy. But most of all is the customer support it was not for my account representative (Sensitive Content Hidden), I would be totally lost. She always reminds me when it is time for another campaign or if there is a new feature I need to be looking at. I love the support I have available.
Cons
NONE, there is nothing about this program I do not like
- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Emma's Commanding Yet Gentle and Calming Voice Presence
Reviewed on 09/11/2018
Shipping Easy is not easy to learn. I had to make three calls to figure out items such as mapping fields??? Manual upload of CSV files??? I'm able to manually edit my orders now (I have less than 10). Will I have to go through this every time I have special requests?
Pros
The ability to custom create labels and boxes is amazing. I also like the ability to cancel and refund the funds for editing or cancelling labels immediately. The full list of features is deep and can make my shipping tasks easier, once I am able to delve further into the list of features. Which leads me to the next topic:
Cons
Shipping Easy is burdensome and difficult to navigate. The features are extremely technical and require a crash course to navigate. I do realize the shipping world is chock filled with options from different carriers, but Shipping Easy does its customers no favors by also overwhelming the client with SO MANY OPTIONS. Luckily, I am very proficient in systems navigation, yet I felt myself becoming frustrated by the sheer complexity of Shipping Easy's software. My CSRs calm, collected, the gentle and soothing voice was essential in keeping me centered, focused and after an extensive amount of time on the phone, we were able to fix the issue! Thank you for your outstanding interpersonal customer service skills, your empathy, and steadfast and even keel temperament in dealing with frustrated clients and helping us cross the finish line. Shipping Easy has a gem in Emma!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best shipping software ever!!!
Reviewed on 10/08/2016
- Let me start with support that is very important, SHIPPING EASY YOU ARE AMAZING!!!
- The actual Program is fantastic extremely user friendly and very customize friendly always adding more features and stuff just to make it as easy as possible to use.
- The History is amazing to create return labels and duplicating canceling everything is just a click away.
Bottom line: KEEP UP YOUR AMAZING WORK!!!!
Pros
- Let me start with support that is very important, SHIPPING EASY YOU ARE AMAZING!!!
- The actual Program is fantastic extremely user friendly and very customize friendly always adding more features and stuff just to make it as easy as possible to use.
- The History is amazing to create return labels and duplicating canceling everything is just a click away.
Bottom line: KEEP UP YOUR AMAZING WORK!!!!