Tipalti Reviews

I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.

The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.

Overall simplicity and provides a good tracking, invoices and payment status.

Just a small improvement: once payments are submitted to the 2 approvals, if only one person has approved, I'm not able to see which one it is, so I have to solicit both

-easy to onboard new vendors/suppliers
-easy to pay selected invoices in batches
-easy to pickup the system, even for non acct types

-doesn't sync with our ERP
-doesn't automated 1099s yet
-doesn't allow for multiple payment setups for same customer yet

The product is easy to use and navigate. The provide all the necessary information needed and all possible questions you might have are readily available on their FAQ section. Their customer support is also quick and reliable.

I dont really have any issues about the software. Weve been using it for so many years and we have no intention in switching to a different software.

Sending payments and receiving money is your problem ? Don’t be so sad dear because tipalti will help you with money matters. Payment is made so easy it’s hassle free.

The most issue of this is that lack of immediate images , so users are unable to generate their own check image to examine.

The platform is user friendly. We didn't need specific training to start using it and still, it's quite easy for us to find the info we are looking for.

some features should be added in order to make it 100% usable by our company (as payees with different bank account country and VAT number).

Truly reduces the hassle of PCI Compliance. Always pays employees on time and handles tax details intuitively.

Could better integration services with Bank of America, as that tends to be a preferred bank at our organization.

Once you are all set up, you only need to check AP Automation when approvals of some payments are needed. The software is streamlined minimizing useless steps and actions.

The cost is quite high compared to comparable alternative solutions and the user interface is less than user-friendly.

Gets refunds done quickly with ease. Once the refund is set up, the emails go out and you're done. The fact that it's automated is great.

It's a little hard to navigate. Some of the pages do not have very much info on them, which makes it look a little less "smart"

The streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.

Ocassional payments stuck with less calrity on the reasoning.

Self-billing / invoices
Onboarding
UX
UI

Should have an option to customize reports

Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.

If a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.

It is easy to use and clear in what is pending/has been paid. It is very secure as well.

Don't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.

The software functions pretty well on it's own, and handles invoice processing and vendor payment easily.

We had a ton of issues with our connection between Teampay/Tipalti/Netsuite. We were sold Tipalti and Teampay as a package deal and they definitely have not lived up to the promise. Both softwares would function better on their own, but they need each other to be a full end to end procurement software.

The platform is very friendly and intuitive to use, the onboarding process facilitates compliance and international payments are good

Fees are high and partial payments are not available

I like how easy it is to import and manage payees in Tipalti.

I would like to have the ability to search for payees by email. Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.

The ability to send low cost wire transfers (comparing to other payment providers) to almost 200 countries

It is impossible to have multiple balances (USD, EUR, GBP etc.). The fees for currency conversion are high.

The software is very accessible and the support team has been very supportive when it comes to some concerns about the product.

It is a bit pricey, but it will worth the price for its how it is useful