Tipalti Reviews

Payments in different currencies
Payments all around the world
Different payment formats that the may require (ACH, wire, etc.)
1099 Handling

None that come to mind

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time!
I also appreciate being able to create unique Payee ID's.

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I
It would be nice to be able to add bills to a payment order that has already been scheduled.
No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

It's very user friendly.
Doesn't feel like there is a need for an ordination before use.
Very intuitive,

Once a request is submitted I found it difficult to make changes to it.

The software is very user friendly and automated.

Having to fund our Tipalti account to pay vendors.

intuitive, easy to implement, flexible and has cool UI!
Support is quick.

Approve is growing startup and they are missing some features as admin page but they are delivering new features very fast .

The product is pretty easy to use, the supplier management puts the emphasis on the suppliers to get details correct, and because they want to be paid they are motivated to do so. In addition, the control environment is strengthened with the screening of suppliers and the internal digital invoice approval process of invoices means budget accountability is strengthened.

It also integrates very well with NetSuite, which is important as that is my book of record.

The dashboard is not the best, it looks a bit out of date and could do with being refreshed. I would also like to see the product handle staff expenses and staff credit cards.

Invoice Processing as well in Vendor management

After doing payment Filtration on payment page for vendor.

The flexiblity of the CSV based payment file. We can easily format our royalty payments coming out of our royalty software to meet the payment file. A quarterly royalty process used to take weeks, now with Tipalti and Curve Royalties it is a matter of hours with much higher customer satisfaction.

Having a payee list in the payee area would be an improvement instead of needing to export a CSV. Similarly, it would be great to be able to select a payee and click some sort of 'issue single payment' button for those instances where you need to issue a quick payment. These are more feature enhancements that would make the software close to perfect.

- The product is clean, simple and easy to use, which makes the implementation easier
- There's an option to have a full dialog about the purchase with no involvement of other forms of communication
- User onboarding is fast

Would like to have more control as an admin in the system - approval flow, optional fields etc.

Easy to use, historic invoices are easy to access and review. User interface is de-cluttered and user friendly

Not much, for the features I use the software performs fine.

We use Tipalti for AP and it is working great as they provide great approval work flow and payment process.

One of the issues is reporting as Tipalti provide only hand full of standard reports.

Invoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.

The implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.

Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.

If a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.

It is easy to use and clear in what is pending/has been paid. It is very secure as well.

Don't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.

The looks and speed of the system. We were mostly worried about users not adopting, but ended up successfully deploying the process across the company

They don’t deal with invoices. So we had to keep our AP operations in our ERP

Tipalti is very user friendly and easy to review and approve invoices, along with adding and adjust approval workflows. The reporting capabilities are very useful and easy to run as well.

The implementation was a bit challenging, switching from bill.com to Tipalti but that's expected when transitioning to most products.

It's a great safe system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.

The biggest con is the application verification doesn't work. It takes forever for the verification to come and sometimes it never does come.

We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.

Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.

Tipalti has a very rich database of currencies and any potential changes are updated in real-time .We also work with a lot of contractors and I love how easy generating 1099 forms is .

Once you create an invoice , it is very hard to make changes on it .Often it is better to start from scratch than to do edits .

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Knowing if a recipient is indeed payable is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Tipalti makes approving invoices very easy and provides great documentation regarding who approved and which accounts in the GL are being charged.

Implementation was difficult and there should have been more up front training.

I like how easy it is to import and manage payees in Tipalti.

I would like to have the ability to search for payees by email. Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.

The software is very accessible and the support team has been very supportive when it comes to some concerns about the product.

It is a bit pricey, but it will worth the price for its how it is useful

The solution solves a major gap for many organizations where the vendor onboarding and qualifications can be done in and automated manner. Took is very easy to use which makes it very attractive for users to interact and use it.

A a start up company changes to solution are common, I encourage the team to provide a more predictable deployment schedule e.g. every quarter

batch upload, quick payments, auto emails, GREAT customer service who were willing to work with me and my specific needs

getting vendors initially set up in the payment portal took some time (even though there was an auto upload, which helped tremendously) but I had a lot of vendors I needed to ensure were set up quickly and accurately.