Tipalti as a pristine gateway
Overall, the software and business is exceeding expectations and can be a value to any company in e-commerce or other financial obligation settlement needs.
The streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.
Ocassional payments stuck with less calrity on the reasoning.
Tipalti - makes your life easy with accounts payables
Excellent Software for Payments
Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.
If a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.
I think that technical support has improved and our inquiries have been attended promptly. I'm happy with the service
The platform is very friendly and intuitive to use, the onboarding process facilitates compliance and international payments are good
Fees are high and partial payments are not available
Reliable and Easy-to-Use Service
We've been using the service for a little over a year now, often processing hundreds of payments per week, and so far haven't faced any crucial difficulties that we weren't able to overcome.
The Tipalti team is quite easy to contact too. So far it's a pretty smooth experience!
I like how easy it is to import and manage payees in Tipalti.
I would like to have the ability to search for payees by email. Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.
User Friendly Software
Definitely Recommend Tipalti
I started using Tipalti as a payment solution for my business when manually paying vendors was becoming too difficult and time consuming. After the initial set up, payments are easy and fast to make and there is less room for user error since everything is based on vendor ID numbers.
batch upload, quick payments, auto emails, GREAT customer service who were willing to work with me and my specific needs
getting vendors initially set up in the payment portal took some time (even though there was an auto upload, which helped tremendously) but I had a lot of vendors I needed to ensure were set up quickly and accurately.
Software is easy to use and when I have needed customer support they got back to me in minutes.
The software permitted customers to confidentially add their personal information and update it as needed without interrupting my daily workflow.
I like how it links payments to customer payment preferences and quickly links it all together for seamless payments. The customer support is also next to none.
When I process a batch of payments at once and receive a required funds figure, I am not entirely clear as to whether or not this includes applicable fees on the transfer. To compensate, I over contribute funds which is less ideal.
Saves Huge Time
Tipalti optimizing payment to reduce finance management times which is a must for business.
Some of the benefits include: payment automation features, minimal error and downstream errors, compliance with taxation issues, advanced reporting and lots more. Do you have a high volume of supplier payments -- no problem. Is paying suppliers overseas too time-consuming? No problem.
There is no perfect solution and businesses really need to understand the product and what they need to find the best solution. This is product has a good value and platforms that do more cost a lot more. You have to request a quote and sometimes you just want to sign up for something.
Great tool to make multiple payments
I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.
The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.
Lean payment management
very good payment automation with some improvements it could be excellent
-easy to onboard new vendors/suppliers
-easy to pay selected invoices in batches
-easy to pickup the system, even for non acct types
-doesn't sync with our ERP
-doesn't automated 1099s yet
-doesn't allow for multiple payment setups for same customer yet
A service true to its name
Eversince we switched to tipalti, sending funds is no longer considered a nightmare for me. What I like about them the most is that their customer service is very reliable and quick. They help you throughout whatever questions you have and they reply really quick.
The product is easy to use and navigate. The provide all the necessary information needed and all possible questions you might have are readily available on their FAQ section. Their customer support is also quick and reliable.
I dont really have any issues about the software. Weve been using it for so many years and we have no intention in switching to a different software.
Sending payments and receiving money is your problem ? Don’t be so sad dear because tipalti will help you with money matters. Payment is made so easy it’s hassle free.
The most issue of this is that lack of immediate images , so users are unable to generate their own check image to examine.
Great customer support. User friendly but some features should be added.
The platform is user friendly. We didn't need specific training to start using it and still, it's quite easy for us to find the info we are looking for.
some features should be added in order to make it 100% usable by our company (as payees with different bank account country and VAT number).
Response from Tipalti
Thank you for your review, Selene!
Likelihood to recommend: 10.0/10
Excellent Tool - Awesome - Payment Process
1. We used Tipalti in our organization to pay our world wide crow of patent and technology researches.
2. It captures payee information in a seamless and easy to integrate system.
3. It provides payees with a variety of payment options.
4. It greatly helped in integrating the money transfer process with our current process.
5. One recommendation would be like they need work well on customizing the better UI.
Crowd payments around the globe
We have been using Tipalti for a number of years. We currently pay a large crowd of people in over a dozen countries. The system has allowed us to enter new countries with zero ramp time for payments. We are able to manage the entire payment system with a fraction of one FTE. We tried Paypal and looked at a few other systems but nothing offered the capabilities for the price.
Useful Payment Methods
Straight Forward System and fantastic customer support. Payments internationally are no longer a periodic issue.
Truly reduces the hassle of PCI Compliance. Always pays employees on time and handles tax details intuitively.
Could better integration services with Bank of America, as that tends to be a preferred bank at our organization.
Worth for Cost
Happy with the support and the quality of the features
Once you are all set up, you only need to check AP Automation when approvals of some payments are needed. The software is streamlined minimizing useless steps and actions.
The cost is quite high compared to comparable alternative solutions and the user interface is less than user-friendly.