Tipalti Reviews

I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.

The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.

Overall simplicity and provides a good tracking, invoices and payment status.

Just a small improvement: once payments are submitted to the 2 approvals, if only one person has approved, I'm not able to see which one it is, so I have to solicit both

-easy to onboard new vendors/suppliers
-easy to pay selected invoices in batches
-easy to pickup the system, even for non acct types

-doesn't sync with our ERP
-doesn't automated 1099s yet
-doesn't allow for multiple payment setups for same customer yet

The product is easy to use and navigate. The provide all the necessary information needed and all possible questions you might have are readily available on their FAQ section. Their customer support is also quick and reliable.

I dont really have any issues about the software. Weve been using it for so many years and we have no intention in switching to a different software.

Sending payments and receiving money is your problem ? Don’t be so sad dear because tipalti will help you with money matters. Payment is made so easy it’s hassle free.

The most issue of this is that lack of immediate images , so users are unable to generate their own check image to examine.

The platform is user friendly. We didn't need specific training to start using it and still, it's quite easy for us to find the info we are looking for.

some features should be added in order to make it 100% usable by our company (as payees with different bank account country and VAT number).

Truly reduces the hassle of PCI Compliance. Always pays employees on time and handles tax details intuitively.

Could better integration services with Bank of America, as that tends to be a preferred bank at our organization.

Once you are all set up, you only need to check AP Automation when approvals of some payments are needed. The software is streamlined minimizing useless steps and actions.

The cost is quite high compared to comparable alternative solutions and the user interface is less than user-friendly.

Gets refunds done quickly with ease. Once the refund is set up, the emails go out and you're done. The fact that it's automated is great.

It's a little hard to navigate. Some of the pages do not have very much info on them, which makes it look a little less "smart"

It's a great safe system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.

The biggest con is the application verification doesn't work. It takes forever for the verification to come and sometimes it never does come.

Invoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.

The implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Knowing if a recipient is indeed payable is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Payments in different currencies
Payments all around the world
Different payment formats that the may require (ACH, wire, etc.)
1099 Handling

None that come to mind

How easy it is to use, and how easy it has made our payment process flow.

We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.

Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.

I love the TIN validation and being able to have our Payees go through Tipalti for everything. Having Tipalti has reduced emails with payment status as all the info can be found via Tipalti. Payments are processed quickly and it had made it simpler and quicker than having to manually cut checks.

Some users are still having a hard time comprehending the required info to create an account. I would like to see it be more user-friendly.

Tipalti is about to be handling our Accounts Payable system. WE are SO EXCITED to have been accepted by them! They handle everything from the Tax forms to paying out in over 120 chrrencies to 190 countries. Best part is it only requires one line of code to integrate them into ohr system. So excited!

We have no cons WHATSOEVER pertaining to this conpanies excellence and focus on what matters to companies like myself. So grateful we do not have to build this system ourselves! Great rates as well.

Once you implemented and setup, you need to check it only when approvals of some payments needed, no useless steps and actions

not very user-friendly interface and the price is quite high. there is no ability to pay with Paypal if in you country it is not supported