Tipalti Reviews

We love the user friendly interface and the ease of navigating around the system. Tipalti makes it easy to quickly view status of payments and invoices. Having one payment run for international and domestic payments reduces time and costs. It is fantastic having a completely paperless payable process!

The OCR feature is just Ok. There is still a thorough invoice review by our internal accounting team. I have noticed over time that it is getting smarter. During implementation, registering vendors on the software was more work than anticipated, but we appreciate the fact that electronic validation of W-9s helps minimize work for our staff now.

Our researchers love the lower fees compared to just PayPal payments and the variety of money transfer choices. It's dependable and our researchers get paid in a dependable manner. The ability to capture payment details and tax forms without the headache of PCI compliance has been a big help for us.

Sometimes it would be nice if more of the configuration options were available in the actual application. There are some choices and options that are not easily known unless you go back and forth with support.

The ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.

UI not always that strong - could use some improvements in the structure of the tool and the user interface.

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time!
I also appreciate being able to create unique Payee ID's.

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I
It would be nice to be able to add bills to a payment order that has already been scheduled.
No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

ease of use, manages supplier payments in logical and comprehensive way - allowing to see current status and allows for payment planning, streamlines invoice approval process for payees, reduces significantly administrative effort to manage payee bank info (and tax-related docs), simple and easy process to issue payments

some additional flexibility on managing customization of payments and ability to see in single view the unpaid balance of payees

CSV-based transaction files provide more distinguished adaptability. Our licensing software generates fees that may be simply formatted to coordinate with the transaction file's specifications. Tipalti has lessened the time it takes to collect and disperse quarterly royalties from days to hours.

Among my complaints is that it is impossible to notify the approver that a rejected approval claim has been submitted. It might be helpful if invoices could be added to a pending payment order so customer can see the progress easily.

We use Tipalti for AP and it is working great as they provide great approval work flow and payment process.

One of the issues is reporting as Tipalti provide only hand full of standard reports.

It's very user friendly, and gives you control of everything that goes on. As well is very easy to generate reports and the support team is very responsive and helpful.

There's some minimum for payments to specific countries that is kind of a limitation for the staff we have there which lead us to use other platforms. The 1099s have to be processed manually when working on the end of year filing.

Self-billing / invoices
Onboarding
UX
UI

Should have an option to customize reports

I like the Automation how Tipalti read and memorize invoices and putting it to the appropriate Payee, portal, and also I love the Paperless idea.

I wish Tipalti able to sync the PDF file along with the bill over to NetSuite

What I like the most in this app that it simplifying the process of procurement for us and it is such an intuitive app to work with.

For my opinion the issue is not the SW itself is it to educate the other departments that needs to use this app and transfer all the data there. the integration with other apps in our orgnization were great and run smoothly.

The streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.

Ocassional payments stuck with less calrity on the reasoning.

The software is very user friendly and automated.

Having to fund our Tipalti account to pay vendors.

it really helped me in my sales work. I saw its effect in my account works.
I'm sure users will be satisfied.

Except for a few minor mistakes, I just found the customer service flawed, other than that it was a good experience.

intuitive, easy to implement, flexible and has cool UI!
Support is quick.

Approve is growing startup and they are missing some features as admin page but they are delivering new features very fast .

Invoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.

The implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.

I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence. I also received excellent customer service from Tipalti numerous times.

I cannot say that there is anything I dislike about the software. I haven't had any major negative experiences so far.

The product is very easy to use, and the integration was very easy (including great help from the team!).
It features a centralized and searchable vendor portal for all vendor data in an easy-to-use interface, and completes it with an automated vendor on-boarding process - which makes life super easy.
The product also allows me to easily set up standardized PR and PO processes to streamline the end-to-end procurement cycle, which is a huge help.

The feature I lacked most was automated file uploading. Currently, you have to manually upload files into the system each time.
However, I've discussed with the team and they are working on it so very hopeful!

Easy to manage vendor payments

Reconciliations are straight forward

Payments are easily executed

Lack of detail at times for error'd payments

Lack of integration with our primary business bank provider - Bank of America

Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.

If a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.

- easy to onborad all the different stakeholders, no more approvals on slack or emails
- transparecny on Actual vs. Budget for every stakeholder
- suppliers onboarding saved us hours of the finance team every month

- missing vitual credit cards
- emails layout doesn't look good, images are too big etc. (I'm using MS outlook)

I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.

The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.

Approve makes the procurement process super simple. It is extremely easy to implement, has a flexible and accurate approval flow and contains all the exact features a valid process needs without the complexity of other tools in its domain. Above all it is very user friendly, providing its users a great and painless experience.

We as early adopters encountered the natural teething pains of a brand new system. Still, we found an extremely supportive team at approve ready to cope with any problem or issue.
It was definitely worth it.

The product is pretty easy to use, the supplier management puts the emphasis on the suppliers to get details correct, and because they want to be paid they are motivated to do so. In addition, the control environment is strengthened with the screening of suppliers and the internal digital invoice approval process of invoices means budget accountability is strengthened.

It also integrates very well with NetSuite, which is important as that is my book of record.

The dashboard is not the best, it looks a bit out of date and could do with being refreshed. I would also like to see the product handle staff expenses and staff credit cards.

It is easy to use and clear in what is pending/has been paid. It is very secure as well.

Don't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.