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115 Reviews
- Industry: Information Technology & Services
- Company size: 11–50 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Fantastic Team, Company and Service
Reviewed on 27/08/2016
We need a payment solution for paying nearly 1,000 publishers all around the world and we needed it fast. It had to work, it had to work well and we didn't want to deal with all of the hassles that this workflow could potentially entail. Tipalti's team made it easy, answered all of our questions, put our minds at ease and most importantly, got the job done. After having gone through the process manually one time, we could easily see the clear advantages Tipalti brought to the table. And they keep exceeding expectations every day.
Pros
Payments in different currencies
Payments all around the world
Different payment formats that the may require (ACH, wire, etc.)
1099 Handling
Cons
None that come to mind
- Industry: Investment Management Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
My POINT of view...
Reviewed on 06/11/2020
Pros
I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time!
I also appreciate being able to create unique Payee ID's.
Cons
One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I
It would be nice to be able to add bills to a payment order that has already been scheduled.
No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Approve review
Reviewed on 26/11/2020
Very good.
Pros
It's very user friendly.
Doesn't feel like there is a need for an ordination before use.
Very intuitive,
Cons
Once a request is submitted I found it difficult to make changes to it.
- Industry: E-Learning
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great product!
Reviewed on 01/06/2021
Pros
The software is very user friendly and automated.
Cons
Having to fund our Tipalti account to pay vendors.
Response from Tipalti
Hi Dylan,
We greatly appreciate your positive review of the product! The user-friendliness and automation capabilities are where we hang out hat, and I'm glad that you're finding value with us.
Your feedback on the payments is also appreciated and I am passing it on so that we can continue to prioritise these enhancement ideas.
- Industry: Computer Networking
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Approve.com is an example why you would rather buy a saas solution then build one
Reviewed on 26/01/2021
Approve .com has a great team of people, they understand the business of purchasing very well. the product has a NS interface which was very fast to implement. I love it!
Pros
intuitive, easy to implement, flexible and has cool UI!
Support is quick.
Cons
Approve is growing startup and they are missing some features as admin page but they are delivering new features very fast .
Alternatives Considered
NetSuiteReasons for Switching to Tipalti
Approve has a flexible approval cycle , much better UI and is very easy to use . no training is needed! An erp system would never be able to provide such an easy business flow which fits our requirement so Well.- Industry: Architecture & Planning
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
New User - Early Appraisal
Reviewed on 27/09/2022
Our AP controller left and we did not replace her. Tipalti automates half of what she was doing (setting up new suppliers, processing supplier invoices, setting up payment runs and actually paying suppliers) at a lower cost and the control environment is strengthened too.
Pros
The product is pretty easy to use, the supplier management puts the emphasis on the suppliers to get details correct, and because they want to be paid they are motivated to do so. In addition, the control environment is strengthened with the screening of suppliers and the internal digital invoice approval process of invoices means budget accountability is strengthened.
It also integrates very well with NetSuite, which is important as that is my book of record.
Cons
The dashboard is not the best, it looks a bit out of date and could do with being refreshed. I would also like to see the product handle staff expenses and staff credit cards.
- Industry: Accounting Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Account Payable
Reviewed on 21/09/2022
My total experience was fantastic with Tipalti. I really love this application its very easy and reliable
Pros
Invoice Processing as well in Vendor management
Cons
After doing payment Filtration on payment page for vendor.
- Industry: Fine Art
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Collective Eye Films - Tipalti Review
Reviewed on 23/08/2022
We've dramatically reduced the amount of time spend on payment processing and doing tax validation. Their customer service is excellent and the on-boarding was not very time consuming, though we had just completed another software process so we had a lot of our materials ready in advance.
Pros
The flexiblity of the CSV based payment file. We can easily format our royalty payments coming out of our royalty software to meet the payment file. A quarterly royalty process used to take weeks, now with Tipalti and Curve Royalties it is a matter of hours with much higher customer satisfaction.
Cons
Having a payee list in the payee area would be an improvement instead of needing to export a CSV. Similarly, it would be great to be able to select a payee and click some sort of 'issue single payment' button for those instances where you need to issue a quick payment. These are more feature enhancements that would make the software close to perfect.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
An easy and elegant solution for one of the biggest pains a finance department gas
Reviewed on 29/11/2020
Pros
- The product is clean, simple and easy to use, which makes the implementation easier
- There's an option to have a full dialog about the purchase with no involvement of other forms of communication
- User onboarding is fast
Cons
Would like to have more control as an admin in the system - approval flow, optional fields etc.
- Industry: Information Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Easy to use, feature rich software suite
Reviewed on 20/09/2022
Pros
Easy to use, historic invoices are easy to access and review. User interface is de-cluttered and user friendly
Cons
Not much, for the features I use the software performs fine.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Tipalti review
Reviewed on 27/09/2022
Overall Tipalti is great software and help us with our AP processl.
Pros
We use Tipalti for AP and it is working great as they provide great approval work flow and payment process.
Cons
One of the issues is reporting as Tipalti provide only hand full of standard reports.
Alternatives Considered
CoupaReasons for Switching to Tipalti
Price- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
User friendly and great customer service
Reviewed on 27/05/2020
The customer service is always kind and attentive.
Pros
Invoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.
Cons
The implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent Software for Payments
Reviewed on 29/10/2020
Pros
Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.
Cons
If a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Aragon Review
Reviewed on 27/10/2020
Pros
It is easy to use and clear in what is pending/has been paid. It is very secure as well.
Cons
Don't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Excellent purchasing tool
Reviewed on 16/11/2020
Great tool, connects well to Netsuite, they helped with the integration and training and I’d definitely recommend them to other companies looking to establish a proper purchasing process.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Tipalti - Great AP System!
Reviewed on 02/06/2021
Paying bills on time and adding the proper approval workflows. Tipalti has solved both of these.
Pros
Tipalti is very user friendly and easy to review and approve invoices, along with adding and adjust approval workflows. The reporting capabilities are very useful and easy to run as well.
Cons
The implementation was a bit challenging, switching from bill.com to Tipalti but that's expected when transitioning to most products.
Response from Tipalti
Hi Taylor,
Thank you so much for the strong and positive review! We are super thrilled that you are finding the product easy to use, as well as making great use of the reporting capabilities!
Our team appreciates your business, as well as your positive review.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Sales + Marketing
Reviewed on 06/09/2018
Pros
It's a great safe system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.
Cons
The biggest con is the application verification doesn't work. It takes forever for the verification to come and sometimes it never does come.
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
An extremely easy to use software that has helped improve our productivity & communication
Reviewed on 05/04/2018
Pros
We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.
Cons
Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Tipalti has been a great addition for us
Reviewed on 09/09/2021
Pros
Tipalti has a very rich database of currencies and any potential changes are updated in real-time .We also work with a lot of contractors and I love how easy generating 1099 forms is .
Cons
Once you create an invoice , it is very hard to make changes on it .Often it is better to start from scratch than to do edits .
- Industry: Information Technology & Services
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent SAS
Reviewed on 30/08/2016
Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it's worth it. We send weekly and monthly payments (qty in the thousands) and I'd hate to go back to doing this ourselves.
Pros
Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.
Cons
Knowing if a recipient is indeed payable is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Review of Tipalti AP system
Reviewed on 02/06/2021
Pros
Tipalti makes approving invoices very easy and provides great documentation regarding who approved and which accounts in the GL are being charged.
Cons
Implementation was difficult and there should have been more up front training.
Response from Tipalti
Hi David,
We sincerely appreciate your honest and positive review!
I will pass your feedback about implementation to our sales and product teams so that we can improve that portion of the process. It's also really good to know that Tipalti is working well in terms of documentation and streamlining approvals.
We hope that we can continue to enable you with everything you need to enhance your team's processes.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Reliable and Easy-to-Use Service
Reviewed on 23/04/2020
We've been using the service for a little over a year now, often processing hundreds of payments per week, and so far haven't faced any crucial difficulties that we weren't able to overcome.
The Tipalti team is quite easy to contact too. So far it's a pretty smooth experience!
Pros
I like how easy it is to import and manage payees in Tipalti.
Cons
I would like to have the ability to search for payees by email. Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
User Friendly Software
Reviewed on 27/04/2018
Pros
The software is very accessible and the support team has been very supportive when it comes to some concerns about the product.
Cons
It is a bit pricey, but it will worth the price for its how it is useful
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Problem solved with Approve
Reviewed on 29/10/2020
The Approve team is extremely professional and knowledgeable, you can tell that they really care. Their services are outstanding.
Pros
The solution solves a major gap for many organizations where the vendor onboarding and qualifications can be done in and automated manner. Took is very easy to use which makes it very attractive for users to interact and use it.
Cons
A a start up company changes to solution are common, I encourage the team to provide a more predictable deployment schedule e.g. every quarter
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Definitely Recommend Tipalti
Reviewed on 03/05/2016
I started using Tipalti as a payment solution for my business when manually paying vendors was becoming too difficult and time consuming. After the initial set up, payments are easy and fast to make and there is less room for user error since everything is based on vendor ID numbers.
Pros
batch upload, quick payments, auto emails, GREAT customer service who were willing to work with me and my specific needs
Cons
getting vendors initially set up in the payment portal took some time (even though there was an auto upload, which helped tremendously) but I had a lot of vendors I needed to ensure were set up quickly and accurately.