Zoho Analytics

4.4 (272)
Self-service BI and Analytics platform

Overall rating

4.4 /5
(272)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support Software
4.1/5

90%
recommended this app
Sort by

272 Reviews

Jon
Overall rating
  • Industry: Renewables & Environment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

BI at it's Finest!

Reviewed on 23/11/2018

We are Zoho users and generated reports within each separate app provides us good business insights. However, when we really want to dig deep or generate dashboards to include say sales information next to marketing analytics next to financial kpi's we can do this easily and attractively using Zoho Analytics. It's an awesome app!

Pros

Zoho Analytics is awesome. The different types of reports that you can create with data from almost anywhere make this a very powerful app. It's fairly easy to drag and drop the data you need into the report, and then choose form many different styles of reports.

Cons

Sometimes it seems like you need to have a coding background to make sure you have your reports set up the right way. I would say 4 out of 5 reports we produce are fairly basic and are simple to configure. That 1 out of 5 where we may try to pull data from more than 1 source and really dig deep with filters and what have you can sometimes be tricky. Like anything though with a little patience and experience it becomes easier.

Brent
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Powerful analytics, enterprise features, with a learning curve

Reviewed on 29/08/2020

Overall, if you need a data display solution that can hook up to nearly anything, and is robust enough to grow with you, Zoho Analytics may be perfect. The charts and dashboards are gorgeous, and with a little time, you can really come up with some cool dashboards to display almost any data. The learning curve is a bit heavy at first, but it's worth the time invested.

Pros

Zoho Analytics can virtually do anything. If you know what you are doing, there really isn't much you can't show in terms of data. Whether you need simple website data, PPC ad data, or data from your remote database, Zoho Analytics can do it. And I love how beautiful the reports are!

Also, it is SUPER flexible. The ability to have live dashboards that users can drill down into the info is just excellent, and it runs like butter.

Cons

If you need something that isn't a popular service to be integrated, it can be a little difficult. You can hook Zoho Analytics to almost anything, but it can take a little development knowledge for the more advanced tasks.

Also, it's a little convoluted in how reports are set up vs dashboards vs individual graphs, etc. Figuring out how it all works together, and keeping it all organized, takes a bit of time to master.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Great For Project Time Tracking, Not Much Else

Reviewed on 19/01/2019

Functional but not beautiful

Pros

I love that I can build out projects as well as a tasks within each project and then track exactly how long you are spending on each project. It makes tracking billable hours much easier as well as track who is spending time on what tasks for each project.

Cons

It's not user friendly and it's not pretty to look at.

Dulamragchaa
Overall rating
  • Industry: Financial Services Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

My Zoho experience.

Reviewed on 26/12/2022

The need to make sense of data generated across my organisation , is why we use Zoho analytics. Zoho analytics has helped with discovering insights hidden within day to day data generated in my company.

Pros

Zoho analytics connects with a variety of data sources, this has allowed us to directly connect Zoho with tools we use at work. It does not matter if they are business applications , custom applications , databases , files and feeds or even web urls. Zoho simply connects with them all.

Cons

To go beyond auto-generated reports on the Zoho analytics platform requires advanced knowledge of data science , especially for handling complex queries. Simply put, Zoho analytics is not necessarily designed for beginner data professionals.

David
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Specialised Software Services

Reviewed on 21/10/2019

As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.

Pros

I recommend the ZOHO Analytics system because of its ease of use and versatility, data is easily uploaded and controlled, the ZOHO servers are always up and responsive, the user interfaces I am able to present to my clients has created a real wow factor. The dashboards, KPI widgets, graphs and themes leave you with endless opportunity to design multifaceted dashboards. The support team is also always more than willing to assist - I honestly can not fault ZOHO on their Analytical system at all.

Cons

There have not been many shortfalls that I have encountered with the system, in areas where there are concerns I know that the ZOHO development Team is working to make the platform better and add to it's capabilities.

Alternatives Considered

Qlik Sense, Tableau, and Microsoft Power BI

Reasons for Choosing Zoho Analytics

I needed to present my clients with more depth and versatility with their data. ZOHO catered for all of this including hosting, variable selections, sharing capabilities, user access controls and reports, effective pricing structures, great support and an easy system to navigate and develop with.

Reasons for Switching to Zoho Analytics

Mostly due to the reasonable pricing but it clearly was also more than capable as a system to meet my needs.
Brandon
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Zoho Analytics for SMEs

Reviewed on 17/01/2020

We are using Zoho Analytics to create Dashboards and increase automation at our company. It is mainly a visualization tool, chosen because it is standardized whereas something like Excel often varies based on the user.

Pros

The software has numerous features to avail of, barring you take some time to explore the program and learn them. The graphics produced are clean and effective.

Cons

Some of the settings are cumbersome. I have been having trouble with widgets, and getting Dashboards to update/sync with graphs when their source data is changed. When you add a new filter, you have to reset all of the filters, which is a time-waster and annoying.

Alternatives Considered

Tableau and Smartsheet

Reasons for Switching to Zoho Analytics

Price was a factor. Zoho Analytics met our business needs at the time of purchase, better than the other programs offered.
Roland
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easy to use and powerfull features

Reviewed on 09/01/2020

Pros

Integrates easily with Zoho desk, is easy create dashboards and reports with built in filters, can use SQL to analyze data, very affordable solution to help us keep everyone informed. What I like the most is that I was able to create a dashboards or reports for our help desk in a matter of minutes which, when you consider the amount of time and cost that normally goes into creating a dashboard through other means, more than offsets the monthly cost of Zoho Analytics.

Cons

While it is a great product I was a little disappointed that it only pushes dashboards to the primary account and not to other Zoho Helpdesk's that are part of the same account. Zoho does have this on their road map to solution

STEVE
Overall rating
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Ease of user

Reviewed on 17/10/2019

We currently use it to manage data around interpreter usage in various industries such as Health, Justice, Government.

Pros

Click through capability and the ability to drill down in the data.

Cons

Not much, yet to find something apart from a few bugs (that I am sure will get fixed), that really annoys me.

Alternatives Considered

Google Analytics 360 and Tableau

Reasons for Switching to Zoho Analytics

Pricing, and On-Premis capability. Our data has to reside on-premise with no internet access.
Tianna
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Zoho Analytics for team Dashboards

Reviewed on 10/10/2019

I like the product and it works for our current need. I hope that they (and Linkedin) get an integration set up soon as that is the one thing we are missing but Facebok and Google and analytics had great native integrations.

Pros

It is low cost and allows us to set up boards easily with lots of room to customize.

Cons

I did require the help of a developer to get some information into the product as I have only some experience in dashboard creation. Help is good if you have a specific question and usually responded within an hour or two.

Alternatives Considered

Grow, HubSpot Marketing Hub, Tableau, and Cyfe

Reasons for Switching to Zoho Analytics

Cost was our main factor as most of the other options were thousands of dollars and we are not ready for that. It has exceeded expectations so far.
Kathy
Overall rating
  • Industry: Financial Services Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Data visualization hasn't been any easier.

Reviewed on 14/11/2022

I am using Zoho analytics for data preparation and analysis purposes. The process of gathering , visualizing and analyzing data is as easy as it has ever been.

Pros

Vast data integration capability. Zoho connects with every major source of data in my company. It connects with the most important business applications that we use in the workplace, integrates with our selected database of choice, and makes data upload as straight-forward as it can be by supporting file formats including xml, . csv , JSON, html and so on.

Cons

Limited capability of Zoho's mobile application and the tendency for delayed notifications on the mobile app. are obvious weaknesses that I can identify from my Zoho analytics experience.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Zoho Analytics is a powerful tool

Reviewed on 04/08/2020

Zoho went above and beyond for my company through a difficult period.

Pros

The tool is highly customizable and can integrate with most every database. The service from Zoho is AMAZING.

Cons

It is complex and you do need to know about database structure and have a working knowledge of some code to figure it out.

Alternatives Considered

Domo

Reasons for Choosing Zoho Analytics

More functionality. Not Google.

Switched From

Google Analytics 360

Reasons for Switching to Zoho Analytics

Price was very good.
Peter
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Powerful Tool for Democratizing Data

Reviewed on 23/07/2019

Fantastic product, especially within the Zoho One suite.

Pros

It's not INCREDIBLY easy-to-use, but it's fairly straightforward.

The price is just unbeatable, especially for giving multiple users access to create their own dashboards. The Zoho One suite is such a good bang for its buck.

Integrates fairly well, especially within the Zoho Suite.

Cons

It's silly, but I wish the UI was a little prettier and less clunky (though the dashboards actually look pretty great).

I wish the tutorials for SQL were a little more fleshed-out

Alternatives Considered

Grow and Domo

Reasons for Switching to Zoho Analytics

Integrations with Zoho Suite, price.
Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Zoho Analytics Makes Me a Big Data Professional

Reviewed on 08/05/2019

Pros

Zoho Analytics is an affordable custom reporting tool that allows us to import data files (CSV) from other programs to create custom, multi-source, branded reports for our customers. As a company offering both custom-built and white label products, we needed an affordable solution that would allow us to build dynamic, branded reports for multi-platform customers. Zoho definitely fits the bill, and their customer service team is phenomenal - patient and highly responsive.

Cons

Zoho frequently rolls out platform updates and improvements. Once or twice a year, one of these updates will affect our analytics. The updates are not as well documented as I would like, but the customer service team is on point to assist if something goes wrong or breaks.

Pete
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I have used zoho reports to create a complete client analytics solution.

Reviewed on 14/06/2018

Low cost sophisticated reports that can be created, cloned and edited in rapid fashion. I have used many report writers, some much more powerful however none as easy to use and as cost effective.

Pros

It is very easy to use and can create quite sophisticated reports given the ease and speed of use. It is also very affordable and can scale quite nicely while remaining affordable.

Cons

The requirement to store the reporting data on the Zoho servers can be a little cumbersome and may not be the most secure solution for storing sensitive data. It does what it is intended to do very well and the end results are easy to use for end users and are quite sophisticated however it is not particularly customizable and we have hit a brick wall with it a couple of times.

Sara
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Fabulous Product

Reviewed on 17/10/2017

Love Zoho Reports- not giving it up anytime soon!

Pros

When our company was selecting a new PM software one of the reason I chose Zoho Projects was because Zoho Reports integrated with seamlessly. Reports offered the info I wanted from Projects that other PM softwares couldn't offer. Other products had costly and complicated plugins- reports is cost effective and flexible

Cons

It took some time to learn how to customize my reports and get the data that I needed. Now that I know how Reports functions I can get any of the data I need. I love that I can make reports for our clients and they update automatically everyday. If I can't accomplish what I want the customer support is great! I would love to see chat support offered in the future. Just like with Zoho Projects, often I know Zoho Reports can do what I want it to, I just need help finding the function within the software. Chat makes it super simple in Projects- please add it to Reports!!

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Almost a great product

Reviewed on 04/10/2018

This software has the potential to be the very best in class but has been let down by some very serious operational back end issues. It is a huge shame as I really do like this product a lot.

Pros

Its very powerful and has tonnes of features, dashboards being my favourite. Great value for money.

Cons

Support & documentation isn't great, the api is not very reliable and has a habit of changing syntax without warning. Also uptime isn't as good as it should be, so am reluctant to recommend to others who need to run business critical services, but it serves us well enough for what need it to do.

Saugat
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Its all there!

Reviewed on 26/07/2020

Sometimes our campaigns do not reach to the people we desire, or sometimes that doesn't get opened. That forbids us from taking our promotions. Zoho Analytics helps us to rectify these errors and we can automatically reschedule the campaign for them. It has been very helpful to get the response of our campaign that helps in boosting our business.

Pros

I basically use Zoho Analytics to analyze our official email campaigns. It shows everything. The most amazing part of it is that it shows everything using infographics which is very easy to undertsand. It allows us also to find the bounced messages which helps us to prevent it from happening on the other campaigns. Zoho Analytics has eveything that a analysis tool has.

Cons

We were wondering the services to partner with and our developer suggested Zoho. The integration process was a hustle specially to connect our domain on it. It was because we had basic knowledge. Once we told about this issue to our developer, the very next moment it was all ready. Eversince, there is no any sad times using the analytics.

Nicholas
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Zoho Reports have help me prove that we are increasing our overall production to our customers

Reviewed on 17/04/2018

Pros

I like the functionality of the reports feature and the friendly use of them. It has allowed me to show my managers that we are making great progress when it comes to bring in more money, providing faster support resolution times to issues, increased communication for sales and support.

Cons

I currently do not have any cons in regards to Zoho Reports at this time. This feature is solid and I can only tell that it is improving by the day. Great Job!

ALYSSA
Overall rating
  • Industry: Financial Services Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

ZOHO REPORTS REVIEW

Reviewed on 05/09/2018

We track numerous items in Zoho, ranging from employee productivity to lead tracking and generation. I can literally pull any report I want and it's done instantly. Love it!

Pros

The reports are so very easy to manipulate. They criteria listing is very straight forward and does not require previous experience to operate. I have never run into an issue with the reports feature.

Cons

Honestly, there isn't much not to like. The reports section works well and is very easy to navigate.

Omarie
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Favorite Zoho Feature

Reviewed on 18/11/2017

Pros

This is compatible with Zoho CRM which is awesome! I can easily whip up reports for every aspect of my job. I have customized reports that are sent on a weekly basis to different contractors and departments and I am really considering adding the entire Zoho Office to my small business in the future as we grow. Great customer service.

Cons

Sometimes it’s hard to find the solution to a question. It’s not always as easy as looking it up on google because of the fact that some parts of Zoho require coding. Customer service is readily available to help though, so that is sufficient for me.

Scott
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

ZOHO REPORTS is FANTABULOUS

Reviewed on 08/02/2018

Don't forget if you are looking to move to ZOHO or current user not using ONE, search for ZOHO ONE, I save a lot of money every month by using their bundle.

Pros

I know Fantabulous is not a word but I used it to show my excitement over ZOHO REPORTS, after using the system for 9 months, I just started using it and boy is it a great tool. I've been able to merge my data between Books and CRM to pull reports on invoices from Books and match the data in the CRM to show great reports.

Cons

I usually say support is the con on ZOHO products, but I called ZOHO because the information was not pulling correctly, and it was a programming error, after 3 days they found the issue and corrected it, now the data flows like a small creek after a heavy rainfall.

Shitalkumar
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Zoho Reports better way to get your reports

Reviewed on 24/10/2016

I am using Zoho Reports plugin since past several months. It is good add-on to get additional required details for Zoho Projects. The project wise filters, user wise reports, milestone based data and so on are really good features. Time sheet data feature is the most popular and is found more useful for use. The filters can be customized as per needs and modified with desired options when needed is good feature. Exporting report in desired format is good and easy to use feature. The improvements needed are in-terms of auto synching of new added projects data capture. Users creation should have field to hold employee id.
Overall it is great experience using Zoho Projects and it is must to have along with Zoho Projects.

Pros

Collects all the needed data
Timesheets project wise
Customized Reports

Cons

Manual synchronization of added projects needed not major though

Quinn
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The Easiest to Use and Packed with Features!

Reviewed on 18/12/2018

Pros

I've always been a fan of Zoho. Out of all the BI software out there, Zoho Reports has the most features while being the easiest to use even if you're not so tech savvy! This makes it so easy for accounting and marketing personnels.

Cons

Not available to generate quick reports to mobile devices, which are used by most sales managers.

Justine
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Zoho

Reviewed on 03/07/2018

Pros

Zoho reports is a great tool to run information that you already have stored in Zoho. The paid version has more options, but the free version of Zoho gets the job done too.

Cons

The cost might be a bit difficult for a smaller organization. There is a free version, but you are limited to what you can and can't do.

María
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Brilliant and powerful Analytics and Business Intelligence solution.

Reviewed on 18/04/2022

It's simple to process data.
Ability to discover and explore data.

Pros

It's simple to analyze large datasets with Zoho Analytics.It's simple to visualize and understand business data with this tool.

Cons

I'm yet to find any drawback with Zoho Analytics.