Time Tracker

4.4 (2,939)
Track time for payroll, billing and productivity.

Overall rating

4.4 /5
(2,939)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support Software
4.3/5

89%
recommended this app
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2937 Reviews

Sujit Kumar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Nice tool for creating a good working culture

Reviewed on 20/09/2022

It has been very easy to use since now. I do like the softwares which improve the productivity of...

It has been very easy to use since now. I do like the softwares which improve the productivity of the team and our brand. Keep adding new features.

Pros

I have been working with the team for the ongoing projects. Keeping track of each every activity was going tougher. The day since I started using time tracker, Tracking was very easy and workflow become smooth.
Highly recommended.

Cons

I don't count any cons but I do have some suggestions to grow the users.
They should charge lesser and they needs to work more on billing and invoicing.

Alternatives Considered

Google Workspace

Reasons for Choosing Time Tracker

Not productive at all.

Switched From

Google Forms
Federico
Overall rating
  • Industry: Banking
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

A good solution to monitor / manage time

Reviewed on 25/08/2022

It is a fair and workable solution, but if the users keep complaining we will start looking for an...

It is a fair and workable solution, but if the users keep complaining we will start looking for an alternative.

Pros

A good time management tool for a small / medium company. It does have a mobile app, therefore we can do the job on the go. A great feature is that we can have multiple timers. Unsend and re-submit card is possible, allowing error correcting.

Cons

Unfortunately, this tool is not so intuitive, so some users complain and request support even after training. Other users complain about the constant change in the UX. We have found some compatibility issues with Outlook and there is no CSV upload option.

Alternatives Considered

Paylocity, BigTime, and Toggl Track

Reasons for Choosing Time Tracker

We changed the app because we needed a more robust solution.

Switched From

Clockify

Reasons for Switching to Time Tracker

We needed an app to quickly solve our need to manage consultants time.
Laeth
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Writing my experience and review about the time tracker app

Reviewed on 25/08/2023

It is a wonderful application that joins my time constantly and I do not face any problems with it

It is a wonderful application that joins my time constantly and I do not face any problems with it

Pros

Time Tracker has an easy to use calendar inspired user interface. The app can see how much time you spend and how much money you get and spend on a daily basis. And you can create many projects and communicate with the clients you work with.

Cons

I encountered almost nothing negative about this app

Verified Reviewer
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

The bare minimum in time tracking. Irritating UX, dated pile of Windows 98, not beyond saving.

Reviewed on 10/07/2018

I was able to track my time and tell my boss what I did. (That's about it, it made little to no...

I was able to track my time and tell my boss what I did. (That's about it, it made little to no difference in my ability to communicate value in my organization).

Pros

It does what my management team needs it to do. I suppose the integration between their billing set up is satisfactory. They probably feel like changing this system would be such an overhaul that they're willing to stick with this system. That said I guess eBillity accomplishes what the business owner wants.

Cons

This tool does not have enough demonstrated empathy for the actual end user. It certainly accomplishes enough for the controller / billing / CEO. However this tool actually makes it harder to communicate my value to the boss, and I'm not complaining about having to use timers. I've worked in a freelance/client service environment long enough to know that every minute of efficiency matters. What I'm talking about is eBillity's specific UI and interaction design. Furthermore, for mid-tier managers, I've heard that they're also irritated by the system's lack of accommodation. I've heard my managers say that it's very difficult to scale in an org with many clients and even more service offerings. They've said that being able to even parse logs out (who worked on what, for how long, and how) is a headache. Managers would like to manage how employees log their time and this tool does not help them do that. It's an input output box. There are few controls or features that make the life of a manager any easier. Thankfully we deliver enough value to our clients that they don't make us jump through hoops to demonstrate a granular level of time reporting. I would suggest eBillity take a serious look at competitors from a UX and design standpoint. This vertical, as you may now, is maturing and design is ever more important to a successful product.

Verified Reviewer
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Streamlining Project Management and Billing

Reviewed on 05/06/2023

solves business problems related to accurate time tracking, streamlined billing, project cost...

solves business problems related to accurate time tracking, streamlined billing, project cost control, and efficient expense management. The benefits realized include improved productivity, accurate client billing, better project budgeting, and simplified financial processes.

Pros

Impactful Features: Accurate time tracking, real-time monitoring, and streamlined billing are the most impactful features of eBillity.User-Friendly: The product is designed to be easy to use, providing a user-friendly interface and intuitive functionalities.Seamless Integration: The integration process with other tools and systems is straightforward, ensuring a smooth experience for users.

Cons

Areas for Improvement: Customizable reporting, enhanced mobile app features, and expanded integrations could be areas for improvement in eBillity.Complex Aspects: Some advanced functionalities may have a learning curve, but overall, the product is user-friendly.Seamless Integration: The integration process is generally straightforward, making it easy to integrate with other tools and systems.

Ashwin
Overall rating
  • Industry: Information Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good tool to track efforts

Reviewed on 04/08/2023

Pros

Very much useful to track time worked on tasks and in billing time.Tracking individual time and efforts.

Cons

Nothing much to specify. Works well in all manner.

Nikita
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great for Time Tracking

Reviewed on 18/08/2023

Pros

As a business owner, time tracking can often be very hard. However, this software makes it so much easier to manage my time and make good decisions with my limited time.

Cons

Nothing! Since using this platform, I have not come across a single negative.

Jasmine Kate
Overall rating
  • Industry: Program Development
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Mastering Your Time with Time Tracker

Reviewed on 27/08/2023

It's cool Time Tracker allows me to organize my time and put everything in line, especially when I...

It's cool Time Tracker allows me to organize my time and put everything in line, especially when I want to focused on tasks. It improves my productivity too now I got Better Work- Life Balance!! Thanks to Time Tracker!!

Pros

Time Tracker will help you manage your time more efficiently. Provides insights into how you spend your time and identify areas for improvement. It enables better productivity and task prioritization.

Cons

Can be distracting if not used mindfully and can lead to a hyper-focus on productivity. The user must be calm and mindful on taking his/her time management.

Melody
Overall rating
  • Industry: Human Resources Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent to track time and bill

Reviewed on 10/09/2023

Pros

Easy to add time in. Calculates each time a value is input. There’s enough space to write a short description.

Cons

Does take some time to remove a value and replace.

Latoya
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Highly recommended

Reviewed on 31/07/2023

It’s very easy to navigate

It’s very easy to navigate

Pros

The easy navigation and easy to manage.

Cons

Nothing so far. I like it so far and it’s easy to navigate

Brian
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

A Well rounded Time tracking and Invoicing software

Reviewed on 17/01/2023

Overall it has been a very successful product and has handled our needs quite well.

Overall it has been a very successful product and has handled our needs quite well.

Pros

Time tracking and being able to tie the time entries to a specific client and project is crucial in our business as an IT support and web-design company. Then add in Invoicing and it allows me to have reduced the time it takes to produce payroll reports and monthly invoicing

Cons

The inability for us to customise reports beyond the options currently presented.

Alternatives Considered

ADP Workforce Now, Payworks, and Wave Accounting

Reasons for Choosing Time Tracker

Very time consuming to get the invoices ready as our primary billable is the time taken for fixes and to build a new website etc.

Switched From

Wave Accounting

Reasons for Switching to Time Tracker

Timers to track time spent and the easier tieing of those entries to invoicing
Arielle
Overall rating
  • Industry: Financial Services Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Owl Bookkeeping Time Tracker Review

Reviewed on 23/01/2023

Overall we have had a great experience with Time Tracker. It offers everything we need to run our...

Overall we have had a great experience with Time Tracker. It offers everything we need to run our business smoothly and keep our team and clients happy. It has been an integral part of our process as far as time tracking and invoicing.

Pros

We love this software because it helps is really capture time spent on a client. We used to struggle with people rounding their time up which was not an accurate representation of time spent on that client. Clients would get upset, understandably, and now we have been able to bill them the correct time spent on their account.

Cons

The only thing I can think of that I don't like about this software is that sometimes even though something is set to be non-billable, the billable box will still be checked off. Other than that, it has been a wonderful software for my company.

John
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The right fit for our team and business

Reviewed on 17/01/2023

Our previous Time tracking system was home-grown and slow for rapid entry of tracked time entries. ...

Our previous Time tracking system was home-grown and slow for rapid entry of tracked time entries. The Outlook integration features have cut the time entry activity by at least 75%. Users keep up with their time throughout the day, so near-realtime insight into the activity of the team is readily available. Previously they would wait until the end of the day or end of the week to enter time, so progress was difficult to monitor. Support has been responsive and helpful, so most any issue we encountered is solved or logged for future enhancement

Pros

We work on multiple client projects through the day. Most consultants track their time in their Outlook calendar and transfer those times to our former system on a daily or weekly basis. Time Tracking in Outlook, assigning that time to clients and projects in one action and synching with the online portal has made an extremely tedious, non-value-added activity a simple and non-intrusive task in our consultants' work days and has already paid back the cost in added productivity.

Cons

Reporting functionality is limited and somewhat archaic and doesn't match our measurement and tracking methods. Exports of the Time Tracker data through the API has allowed us to measure our consultants and business in the way that we choose to. I would prefer a method to customize the fiscal calendar/fiscal periods for reporting, but again, we have handled this through export of the data and imposing our fiscal calendar on the data for meaningful reporting.

Alternatives Considered

TimeCamp and BigTime

Reasons for Switching to Time Tracker

Cost, features, ease of implementation, Outlook Integration, API for data retrieval.
Garth
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great software for timesheets/getting time entries to accounting software

Reviewed on 29/01/2021

Great, our company entered time manually on paper time sheets for over a decade and this has...

Great, our company entered time manually on paper time sheets for over a decade and this has allowed us to save time, money, and allow our managers/owners to cut back on people entering in more time than they should and actually understanding how much time is going to what jobs.

Pros

The ability to segment users and managers is essential to our company's structure. Being the administrator and having the ability to go in and fix any user's time sheet is also great.

Cons

The mobile app needs improvement, specifically when entering in time. Don't put the billable toggle down at the bottom because when a user is entering non-billable work they should have no customer. Therefore if the user is going to enter non billable time they will always get a confusing error message unless they go to the last item on the mobile app to toggle off billable first. Also it would be great if there was a feature that forced the app to sync with the database automatically.

Alternatives Considered

QuickBooks Time

Reasons for Switching to Time Tracker

Price and the fact that it had features that Tsheets didn't.
Oluwadamilola
Overall rating
  • Industry: Financial Services Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A PErsonal Look at Time Tracker - An All in One Time Management Tool

Reviewed on 28/01/2023

Overall, I've been very happy with my experience with Time Tracker. It's been a great tool for...

Overall, I've been very happy with my experience with Time Tracker. It's been a great tool for helping me stay on track and stay organized.

Pros

With Time Tracker, I am able to effectively plan and manage my time, allowing me to stay organized and on top of tasks. I love being able to track how much time I spend on projects and the ability to set goals and reminders.

Cons

Unfortunately, Time Tracker's interface can be a bit confusing and overwhelming. It also lacks some key features that other time tracking apps have, such as team collaboration capabilities.

JENNIFER
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Works great!

Reviewed on 20/11/2019

It has helped us to keep track of our employees and where they spend their time, keeping records of...

It has helped us to keep track of our employees and where they spend their time, keeping records of job-sites w/uploads like photos, billing for services and notes on properties.

Pros

It has helped us to keep track of our employees and where they spend their time, keeping records of job-sites w/uploads like photos, billing for services and notes on properties.

Cons

It can offer more, like client support, but they are very good because they listen and get things done, like a Spanish version!

Arthur
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Good Product and concept WHEN it works but POOR Customer service when it doesnt!

Reviewed on 16/10/2018

If I cant create invoices then it is useless to me. Fix your software and get appropriate support.

If I cant create invoices then it is useless to me. Fix your software and get appropriate support.

Pros

The software is good for time tracking and then it syncs with Xero so that I do not have to do any double entries. I am a single freelance user and it saves me time WHEN it works. When there are issues, and there will be, trying to fix them is time consuming. Customer service is practically non existent.

Cons

Poor customer support - When there are issues, and there will be, trying to fix them is time-consuming. I am currently on hold to the telephone support and have been for 23 minutes now. I have been called one (yes 1) in the queue for all that time. Seems they have no one on the support desk to actually take the phone call. Also waiting for the online support person to answer my question for the last 20 minutes as well.
Trying to create an invoice for a client. Have over $1,500 in work to bill out but the create invoice function seems to only be picking up the last two entries and wants to create an invoice for only $39. Can't figure out why. All the entries are approved and fall within the selected date range. Last time I tried to an create invoice I had the same issue and support couldn't figure out why and just created the invoice for me but never fixed the issue. Guess what, the very next invoice I tried to create I have the same issue. Now its been 30 minutes and still on hold. Also, the online chat function disconnected "because it was idle for too long" while I waited patiently for a representative to respond. The representatives are probably overworked and handling too many issues at once I suspect.

Response from eBillity

Hello Arthur.

Thank you for leaving your feedback here on Capterra. I apologize for the lack of proper customer support. We are better than that and there is no excuse. We are available Monday through Friday, beginning at 10am. Feel free to contact me directly at 800-851-0992 Ext 108 .

Wilson
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

"Streamline Your Time Management with X - A Comprehensive Review of the Best Time Tracking...

Reviewed on 19/01/2023

Using time tracker software can be a useful experience for individuals and teams looking to improve...

Using time tracker software can be a useful experience for individuals and teams looking to improve their productivity and manage their time more effectively. Some benefits of using time tracker software include the ability to accurately track time spent on specific tasks, projects, or clients, set reminders to stay on schedule, and generate detailed reports on time usage. This can help users to identify areas where they may be wasting time, or where they may need to allocate more time to meet project goals. Additionally, time tracking software can also be used to bill clients accurately and manage team member’s time and productivity. However, some users may find it to be an intrusive experience and might not like the idea of being constantly monitored.

Pros

Increased productivity: By tracking the time spent on different tasks, employees can better understand how they are using their time and make adjustments to increase efficiency.Improved project management: Time tracking software can be used to track the progress of projects and help managers identify any potential delays or issues.Accurate billing: Time tracking software can be used to accurately bill clients for the time spent on a project, which can help improve the financial management of the company.Better time management: Time tracking software can help employees better manage their time by providing a clear picture of how they are using their time and where they may need to make adjustments.

Cons

rivacy concerns: Some employees may be uncomfortable with the idea of having their work monitored.Distraction: The act of constantly monitoring time spent on tasks can be distracting and disrupt workflow.Inaccuracy: Time tracking software may not accurately capture all of the time spent on a task, particularly if an employee is multitasking.Resistance to change: Employees may resist using the software if they are not used to having their work monitored or if they feel that it is unnecessary.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Best and easy to use application for time and expense tracking

Reviewed on 08/05/2023

Time tracking applications provide numerous benefits. It help individuals and businesses effectively...

Time tracking applications provide numerous benefits. It help individuals and businesses effectively manage their time, improve productivity, optimize resource allocation, track project progress, and generate accurate reports for billing and analysis. Time tracking application enable better time management, enhanced efficiency, and informed decision-making, resulting in improved productivity and overall success.

Pros

Really great and easy to use, flexible as bave Mobile access. Helped us in below mentioned thingsEfficient time tracking and management.Streamlined project planning and resource allocation.Accurate reporting and analytics for productivity evaluation.Integration with other tools for seamless workflow management

Cons

Enhancing the user interface for a more intuitive and visually appealing experience.Adding more advanced customization options to tailor the tracking process to individual preferences.Improving performance and responsiveness to ensure smooth usage, especially with large amounts of data.Expanding integration options with a wider range of project management and accounting tools for increased versatility.

Verified Reviewer
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

I am Tracking you

Reviewed on 10/05/2023

Overall, it can be a useful tool for businesses and individuals looking to better manage their...

Overall, it can be a useful tool for businesses and individuals looking to better manage their time, increase productivity, and improve project management. Also can provide accurate and detailed records of employee work hours, streamline invoicing processes, increase accountability, and offer mobile and remote access. However, implementing time tracker software can take time and effort, and the cost of using the software can vary widely depending on the features and functionality included. Additionally, some employees may be resistant to using time tracker software, and there is a risk of technical issues or data breaches. Ultimately, it's important to carefully consider the potential benefits and drawbacks of time tracker software before deciding whether or not to use it for your business or organization.

Pros

Improved time management, accurate time tracking, streamlined invoicing, increased accountability, remote and mobile access and integration with other business software

Cons

Implementation time, cost (advanced features) , resistance from employees, technical issues, reliance on technology

Terri
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

We have been with Ebillity since 2011 when Quick Books stop having Time Tracker. Many changes.

Reviewed on 10/07/2018

When we had no where to turn when Quick Books left us high and dry with no place to put our time...

When we had no where to turn when Quick Books left us high and dry with no place to put our time and coordinate with billing Ebillity was there to help us.
Ebillity worked with us to get its software to what we needed for our employees. They have come a long way in 7 years that we have been with them.

Pros

Now, in 2018 from 2011 when we started using Ebillity there have been many changes for the good. It is much easier to use and faster. You are able to approve 1 day or 1 week at a time for your employees. Able to check off if the time is billable or non-billable. You have the choice of auto-save or not. Time is color coordinated Pending-Submitted-Approved, so you know the status at any given time. You can print out the time sheets by the week at any time. Print out reports by job or employee. Support team in the states have been very helpful, the outsourcing to another country was horrible----but have not had to use either for years now.

Cons

The printed out time sheet needs to be easier to read. There needs to be a space between each job so that it is not all run together.

Nathan
Overall rating
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Simple & Straighforward

Reviewed on 03/12/2018

Overall, I have had a great experience with Time Tracker. It's simple, and easy to learn. Adding...

Overall, I have had a great experience with Time Tracker. It's simple, and easy to learn. Adding new project names and numbers is fast. Exporting useful and detailed reports is great. I have had a good experience overall with the software.

Pros

I like the simplicity of it. Everything is organized neatly in rows. It is a very straightforward layout and it's easy to learn. I am able to quickly train new hires in the use of the system and there are rarely any follow-up questions on how to use the software. That makes my life easier as a manager. I also love the report generation feature. We do a lot of field reports, and those are sent to the client separately from the billing process. I love being able to export a comprehensive report of what has been billed and comparing it against the reports that have been distributed. That makes staying organized a lot easier for me.

Cons

I took an overseas trip and only had access to the software through the app on my phone. I found it very tedious to make entries through the app. I have employees who work in the field and who could theoretically save themselves office time if they entered their billable time directly from the jobsite. However, they have struggled through the process of using the app while on the go also, and have resorted to recording their time in their field books and then doing a bulk download from a desktop setup. That process is working, but it is not idea.

Response from eBillity

Hello Nathan.

Thank you for using Time Tracker by eBillity! We greatly appreciate your time and business in using our product. The feedback you have provided is greatly appreciated as we continuing to improve our product.

If you have any comments, questions, or concerns, please give us a call at 800-851-0992 at your earliest convenience.

Thanks again!

VAN
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Small Architecture Firm Time Keeping

Reviewed on 13/11/2018

We started using this in 2011 as a way to streamline employee time entry and integrate with our...

We started using this in 2011 as a way to streamline employee time entry and integrate with our QuickBooks for billing. It's been a great asset and time-saver from that perspective.

Pros

This software allows us to easily track time both in the office, and via the mobile app, in the field, allowing for a more refined/granular tracking of employee tasks. It's flexible and allows not just for entry of time, but also the setting of timers to track time while working. The tech support is excellent, waits are usually short, and resolutions are most often reached in the first call.

Cons

For us, at least, there's a relatively frequent need to re-link TimeTracker to our QUickBooks software. It's not difficult, but with the support of TT support we did figure it out and it's now part of the routine , but was frustrating in the extreme until that. We also ended up with a couple of "ghost" projects in TT only that were confusing to staff, but again TT support, once we identified the problem, was prompt in assisting.

Verified Reviewer
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

It's useful for keeping track of time, but that's all it does

Reviewed on 05/03/2022

Each one of our employees, regardless of whether they are based in the office or at home, can...

Each one of our employees, regardless of whether they are based in the office or at home, can contribute their knowledge to any of our projects. Our coordinators and accountants receive all the data and use it to swiftly and correctly count the number of hours worked and bill accordingly. The technology streamlines and improves the efficiency of our business by automating many time-keeping procedures.

Pros

My favorite thing about this app is that it allows you to track your time on a daily as well as a weekly basis. I use the weekly view to see what I need to get done in the next weeks, but I also use the daily view for activities that I only need to do for the day.

Cons

It's been a great experience for us. It's simple to use, and the costs are quite inexpensive. Pulling reports and allowing more than one individual to be an administrator has been quite beneficial.

Response from eBillity

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! The seamless workflow, from entering time and integration with your payroll and billing app is one of them that we are proud of. Again thank you so much for your time writing this review. If you ever need help in the future, feel free to contact us at 1800-851-0992.

Zuzana
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Has the right features but it's expensive and app is glitchy

Reviewed on 06/02/2023

For some of your customers a sales person is not needed. It was nice to get someone contacting me...

For some of your customers a sales person is not needed. It was nice to get someone contacting me but some applications are more simple. I just need my employes to clock in and clock out, to approve the timesheet and import to Quicbooks. In my opinion $60/month for 4 employees for these features is too much.

Pros

Integration with Quickbooks is the main reason I use the software. The mobile app for my employees to track time.

Cons

I have used previous early versions of this software for years and came back to it when I needed it. But, for what I need there are a lot of unused features that are challenging to opt out of but regardless I pay for. There should be less expensive version without the extra features that I don't need in my current application, reimbursing, invoicing, customer selection, etc. (These are needed when tracking lawyer time, but not in my manufacturing setup). Setup would be easier to navigate and perhaps the app would be less robust and glitchy. I frequently deal with employees having issues with the app. Freezing up, needing re-install or amending incorrect entries because of the glitches. This costs me my time and their time. This is the reason that I am looking for an alternate solution, and when it presents itself I will likely switch.