Time Tracker Reviews

With the help of Time Tracker software, it is so easy for us to better manage all of our invoices by tracking the time billing and to create the customize invoices to get the payment transaction online in faster manner. It is a fully accounting and invoices software because it automatically manage our bank accounts and bank balance sheets assets. We are also able to send all of our invoices with payments to our customers. By Time Tracker, the scheduling of our payments with invoices and expenses are so great because we have a lot of controls about the information of our invoices. So, it is very easy to set up our operations, sales and inventory payments by this efficient software. The dashboards features really told me about my accounts conditions with excellent invoices and billing. If you receive your payment and send within a second, then you must need Time Tracker software.

The main drawback of Time Tracker software is that it does not have the ability to remind about the pending payments, sending invoices and receiving payments. It also does not provide the records of all the previous payments, contacts and store invoices but it has the ability to store the customer information for upcoming invoices, payments and accounts schedules.

A good time management tool for a small / medium company. It does have a mobile app, therefore we can do the job on the go. A great feature is that we can have multiple timers. Unsend and re-submit card is possible, allowing error correcting.

Unfortunately, this tool is not so intuitive, so some users complain and request support even after training. Other users complain about the constant change in the UX. We have found some compatibility issues with Outlook and there is no CSV upload option.

Easy to Use: Time Tracker has a user-friendly interface that makes it easy to track time for multiple projects. The interface is simple and intuitive, with clear labels and options for customization.Mobile App: The Time Tracker mobile app is a great feature that allows me to track time on-the-go. It's available for both iOS and Android devices and provides all the same functionality as the desktop version.Customizable Reports: Time Tracker allows me to generate detailed reports based on the data I've tracked. These reports can be customized by date range, project, and even individual team members.Integrations: Time Tracker integrates with popular project management tools such as Asana, Trello, and Basecamp. This makes it easy to sync time tracking data with project management data.

Limited Free Version: While Time Tracker does offer a free version, it is limited in functionality. The free version only allows for time tracking on one project and does not include the mobile app or detailed reporting.No Idle Time Detection: Time Tracker does not have an idle time detection feature, which means that if you forget to stop the timer when you take a break, it will continue tracking time.

TimeTracker was one of the few products on the market that actually fit our needs as a software consulting firm. Most importantly, it allowed tracking time entries against a two-tiered hierarchy of clients and projects and allowed free-text descriptions of time entries. We had been using spreadsheets previously and this was a substantial upgrade for us.

Other nice features:
* Ability to mark entries as billable and not billable
* Ability for at least some users to be able to view and edit other users timesheets
* Ability to mark projects as done, thus preventing people from billing more to them

Ultimately, we decided to move away from TimeTracker after using it for a year because of three big faults:

1. Incomplete API coverage. The TimeTracker API only exposed some of the data available in the system, and didn't allow for all types of modification. For example, you cannot retrieve a client's billing details via API nor can you edit a time entry. This is severely limiting in the addons that can be built to work with the product.

2. Inability to track/lock billed time entries. While this functionality is technically available as part of the invoicing features, the only way to use it is by generating an invoice. TimeTracker's invoice functionality did not meet our needs and the inability to track which time entries were and were not billed was a massive administrative headache for us.

3. Slow and occasionally buggy interface. A number of pages on the website load slowly. It can take a lot of clicks to do time entry or edit time entries. And there are obnoxious bugs in primary workflows. For example, when changing the project of a time entry, the activity filed gets cleared as well and a popup box must be cleared before you can proceed. As another example, when removing time entries from particular days, deleting the number of hours is not sufficient to clear the time entry.

Pros:Time tracking: Time Tracker allows users to track time spent on projects, tasks, and clients, which can be useful for billing clients accurately and for analyzing productivity.Easy invoicing: Time Tracker provides invoicing features that allow users to create and send invoices to clients, making it easier to get paid for work completed.Customizable reports: Time Tracker provides customizable reports that allow users to analyze their time data and invoicing data, providing insights into productivity, profitability, and other metrics.Mobile app: Time Tracker has a mobile app that allows users to track time and expenses on the go, making it convenient for remote or mobile workers.Integrations: Time Tracker integrates with other tools such as QuickBooks, Xero, and Dropbox, making it easier to manage invoicing and accounting.

Cons:Learning curve: Time Tracker can have a bit of a learning curve, especially for users who are not familiar with time tracking and invoicing software.Limited invoicing features: While Time Tracker provides basic invoicing features, it may not have as many customization options or advanced invoicing features as other invoicing tools.Limited project management features: Time Tracker is primarily focused on time tracking and invoicing and may not have as many project management features as other project management tools.Limited customer support: Some users have reported that customer support can be slow or unresponsive.Price: While Time Tracker offers a free trial, it can be expensive for small businesses or individuals, especially if they require additional features such as invoicing and project management.

Time Tracker offers several advantages for time management. Its user-friendly interface allows for easy time tracking, task management, and reporting. The ability to categorize tasks, set timers, and create project hierarchies provides a clear overview of your activities. The detailed reports and analytics help identify time usage patterns and optimize productivity. Integration with popular calendar applications ensures synchronization and efficient scheduling. Furthermore, the option to generate customizable invoices based on tracked time simplifies billing processes for freelancers and consultants. Time Tracker is a valuable tool for individuals and teams aiming to improve time management and overall efficiency.

Despite its benefits, Time Tracker has a few limitations. The interface may feel overwhelming for some users due to the abundance of features and options available. While the software provides robust time tracking capabilities, it may lack certain advanced project management features that larger teams or complex projects require. Additionally, the reporting and analytics capabilities might not be as extensive as those offered by specialized project management tools. Customization options may also be limited, restricting the ability to tailor the software to specific workflows and preferences.

Time Tracker is a very useful tool for anyone who needs to manage their time efficiently. It's easy to use and lets you log the time you spend on different tasks throughout the day, which can be especially useful for anyone who needs to track their work time for billing or accounting purposes.

I don't have anything negative to say about Time Tracker it's wonderful

Time tracker is a fantastic tool for time management . Its user-friendly navigation and user-friendly layout makes it simple to see daily tasks and create new ones. It's perfect for anticipating needs and managing projects. The software also provides useful charts that show how you spend your precious time every day so you can see where improvements need to be implemented in order to be as efficient as possible. In conclusion, Time Tracker is a fantastic choice for anyone trying to better organise their schedule!

The software may occasionally have bugs or problems and is too simple for advanced requirements.

Time Tracker is filled with features and tools required to track time for payrolls, billing, attendance, vacation leaves etc. It is very easy to setup and use. The various platform availability is also very good.

the UI is not that intuitive compared to competitors

Time Tracker has a supremely easy user interface , its features are very user friendly . It’s customer service support facilities are very swift and helpful in solving issues whenever faced . Best part is many of my team members and clients are connected from various different locations and at ease. The software’s speed and accuracy is just brilliant .

Editing time entries sometimes becomes difficult and confusing if not done carefully . Again , if not done carefully . Which can again be corrected by the user . So in short nothing negative about the product .

I liked most that it combined capturing receipt images for creating expenses, and time entries, and created invoices that sync with QuickBooks and allows for LEDES export. It allowed us to do away with separate expense and time entry apps, and provide LEDES for clients that required that. While allowing us to keep using QuickBooks desktop as our primary bookkeeping software.

This software has been developed with a lot of bugs or inconsistencies. Many things have not been tested, and are not working properly or in the same manner across the app. It is learned by trial and error. Some of the ways things flow makes little sense.

We use Time Tracker in our video production company to track billable hours for all invoicing. This includes editing time, purchasing stock footage, equipment rentals, shoots, etc. All of this information needs to be accurately conveyed to Quickbooks in order for us to bill our clients appropriately.

Being a web-based product, there are sometimes when the software is down and you can't access the time tracker. This can cause us to lose track of billable time.

- Easy to use, takes no time to get started.
- Does not require training.
- You can track time for different projects and clients.
- Dashboards are clear and useful.
- Helps to know how much time is spent on each project and client.
- Clients can easily see how time was spent and what are you charging for.
- Automatically saves time entries.
- Helps to see which tasks take longer, evaluate productivity and performance.
- Can be used in multiple devices.
- Allows to easily correct errors.
- You can download the app or use the web app.

- Did not love the UI. The design could be improved.
- Several features I did not understand nor use.
- It is not complicated to learn how to use, but some things could still be simplified.

It has helped us to keep track of our employees and where they spend their time, keeping records of job-sites w/uploads like photos, billing for services and notes on properties.

It can offer more, like client support, but they are very good because they listen and get things done, like a Spanish version!

Time Tracker is setup to be very convenient for Quickbooks users. It tracks employee time on a weekly basis for us, and has the Customers, Projects, and client class categories already loaded so the employees can put their time to each client. Then it integrates back, so that once a month or so, I as the administrator can update my Quickbooks through the web connection to get all employee time loaded back into Quickbooks. Very Very convenient, and has been rock solid over many years and even Quickbooks updates/new versions.

A little tricky to setup initially, needed help from the support group. 2 things - one, it was initially connected by a different means (more manual), but then shifted to the Quickbooks Web Connect means, and that has been good. The user for the Admin also had to be different (at least initially) that users entering time, and that created some angst. So when I set it up, my login was NOT my company email. Then its a little hard to reset that - and I don't really want to at this point. So it remains a little odd that it is using my personal email as the account owner/admin :)

The software is good for time tracking and then it syncs with Xero so that I do not have to do any double entries. I am a single freelance user and it saves me time WHEN it works. When there are issues, and there will be, trying to fix them is time consuming. Customer service is practically non existent.

Poor customer support - When there are issues, and there will be, trying to fix them is time-consuming. I am currently on hold to the telephone support and have been for 23 minutes now. I have been called one (yes 1) in the queue for all that time. Seems they have no one on the support desk to actually take the phone call. Also waiting for the online support person to answer my question for the last 20 minutes as well.
Trying to create an invoice for a client. Have over $1,500 in work to bill out but the create invoice function seems to only be picking up the last two entries and wants to create an invoice for only $39. Can't figure out why. All the entries are approved and fall within the selected date range. Last time I tried to an create invoice I had the same issue and support couldn't figure out why and just created the invoice for me but never fixed the issue. Guess what, the very next invoice I tried to create I have the same issue. Now its been 30 minutes and still on hold. Also, the online chat function disconnected "because it was idle for too long" while I waited patiently for a representative to respond. The representatives are probably overworked and handling too many issues at once I suspect.

The Time Tracker software has received positive feedback from our users in several areas, including ease of use, features and functionality, and value for money. The mobile access feature and timesheet management reporting/analytics seem to be impactful, providing employees with the flexibility to log time from anywhere and allowing for accurate, real-time reporting. In my case, the software was user-friendly, with an intuitive interface that is easy to navigate.

For now, there is no mention of any issues with overall quality, ease of use, features and functionality, customer support, value for money, or ease of deployment. It doesn't seem that there are any specific features that are missing or could be improved, or that any aspects of the product are difficult to use at the moment. In conclusion, our company is satisfied with Time Tracker and its performance at this time.

Increased productivity: By tracking the time spent on different tasks, employees can better understand how they are using their time and make adjustments to increase efficiency.Improved project management: Time tracking software can be used to track the progress of projects and help managers identify any potential delays or issues.Accurate billing: Time tracking software can be used to accurately bill clients for the time spent on a project, which can help improve the financial management of the company.Better time management: Time tracking software can help employees better manage their time by providing a clear picture of how they are using their time and where they may need to make adjustments.

rivacy concerns: Some employees may be uncomfortable with the idea of having their work monitored.Distraction: The act of constantly monitoring time spent on tasks can be distracting and disrupt workflow.Inaccuracy: Time tracking software may not accurately capture all of the time spent on a task, particularly if an employee is multitasking.Resistance to change: Employees may resist using the software if they are not used to having their work monitored or if they feel that it is unnecessary.

Now, in 2018 from 2011 when we started using Ebillity there have been many changes for the good. It is much easier to use and faster. You are able to approve 1 day or 1 week at a time for your employees. Able to check off if the time is billable or non-billable. You have the choice of auto-save or not. Time is color coordinated Pending-Submitted-Approved, so you know the status at any given time. You can print out the time sheets by the week at any time. Print out reports by job or employee. Support team in the states have been very helpful, the outsourcing to another country was horrible----but have not had to use either for years now.

The printed out time sheet needs to be easier to read. There needs to be a space between each job so that it is not all run together.

I like the simplicity of it. Everything is organized neatly in rows. It is a very straightforward layout and it's easy to learn. I am able to quickly train new hires in the use of the system and there are rarely any follow-up questions on how to use the software. That makes my life easier as a manager. I also love the report generation feature. We do a lot of field reports, and those are sent to the client separately from the billing process. I love being able to export a comprehensive report of what has been billed and comparing it against the reports that have been distributed. That makes staying organized a lot easier for me.

I took an overseas trip and only had access to the software through the app on my phone. I found it very tedious to make entries through the app. I have employees who work in the field and who could theoretically save themselves office time if they entered their billable time directly from the jobsite. However, they have struggled through the process of using the app while on the go also, and have resorted to recording their time in their field books and then doing a bulk download from a desktop setup. That process is working, but it is not idea.

This software allows us to easily track time both in the office, and via the mobile app, in the field, allowing for a more refined/granular tracking of employee tasks. It's flexible and allows not just for entry of time, but also the setting of timers to track time while working. The tech support is excellent, waits are usually short, and resolutions are most often reached in the first call.

For us, at least, there's a relatively frequent need to re-link TimeTracker to our QUickBooks software. It's not difficult, but with the support of TT support we did figure it out and it's now part of the routine , but was frustrating in the extreme until that. We also ended up with a couple of "ghost" projects in TT only that were confusing to staff, but again TT support, once we identified the problem, was prompt in assisting.

My favorite thing about this app is that it allows you to track your time on a daily as well as a weekly basis. I use the weekly view to see what I need to get done in the next weeks, but I also use the daily view for activities that I only need to do for the day.

It's been a great experience for us. It's simple to use, and the costs are quite inexpensive. Pulling reports and allowing more than one individual to be an administrator has been quite beneficial.

Integration with Quickbooks is the main reason I use the software. The mobile app for my employees to track time.

I have used previous early versions of this software for years and came back to it when I needed it. But, for what I need there are a lot of unused features that are challenging to opt out of but regardless I pay for. There should be less expensive version without the extra features that I don't need in my current application, reimbursing, invoicing, customer selection, etc. (These are needed when tracking lawyer time, but not in my manufacturing setup). Setup would be easier to navigate and perhaps the app would be less robust and glitchy. I frequently deal with employees having issues with the app. Freezing up, needing re-install or amending incorrect entries because of the glitches. This costs me my time and their time. This is the reason that I am looking for an alternate solution, and when it presents itself I will likely switch.

As a lawyer it's very simple to keep it open and track time from anywhere

Quickbooks integration used to be wonderful, but recently the syncing with Quickbooks has been spotty. It may be because Quickbooks recently introduced a new field and Time Tracker hasn't quite figured out where to sync the information from. However, when we contacted support about the syncing issue it took them days and days to even get back to us, much less fix the problem. Luckily they were able to eventually fix it, but when you rely on a software program to keep track of time for your livelihood this is incredibly frustrating. However there are not really any good standalone time billing programs out there.

It's reasonably easy to enter time in the weekly format. The autosave is a nice feature and addition. It plays nicely with my bookkeepers software to allow the employees to log time that is transferred over to her system. It's a web app so it works well that our office, which is both Macs and PCs can use it.

There are occasional glitches where time is pushed through and it ends up getting corrupt of wonky. I routinely keep a screenshot every time I fill in time to have it as a backup. Things don't go wrong all that often, but enough of the time that I don't trust it to retain everything without a visual backup. I think there is room for improvement in the user experience, speed, and graphics—although all have improved over time and are better than what they used to be.