Excellent support from the on-boarding team, it was very easy to get our company up and running. Whenever we have had a question, the product support team have been able to solve it within a few hours
Simple to use, every user finds it intuitive to use and as a manager provides crystal clear overview of everyones absenteeism
No real issue.
Understanding part-time rotas took a bit of time and some additional support videos would be helpful in this area
Great Product, Professional Company
Absence Management is now clearly and consistently recorded which gives us the tools to manage this (we did not have this pre e-days).
Because it is an online tool, staff can access it easily from their phones. It keeps clear records and allows us to see patterns for absence at a glance.
Not always intuitive when something doesn't work but a quick email to support and this is usually rectified with clear instructions from the support team.
e-days Feedback from Sirius Academy
I can produce a very accurate account of staff movement and create reports with confidence, making my role more effective. I use e-days continuously throughout my working day and find that I gain more confidence the more I use it with the added support of the e-days team.
e-days gives accurate accounts of daily/weekly/annually of staff absence, whether planned or unplanned.
It allows me as an Administrator the ability to add and/or remove information appropriately associated with our company.
If there are any issues or users are unsure of entries or procedures, I can amend or support with ease.
The Support team is always at hand by phone or email and has been an excellent service to me personally, adding greater confidence with the software and my daily usage.
Entering/amend new staff can be quite time consuming.
The experience of E-days has been very positive. The absence types make it very easy to track a range of absences; and employee can easily access their annual leave, and mage this themselves.
The interface (both front and back) is very intuitive and easy to use. The new back view features mean that the whole use of the system can be customised to each employee, if needed.
I'm very happy with it. It works very well.
As a small company, we were previously using a paper-based system to process annual leave. E-days has removed this time-consuming administration and given our employees the flexibility to book their leave at any time and from any device - this flexibility has been great for our field-based staff and we have received really positive feedback from our employees and managers.
User friendly, very visual and reports in real-time.
No dislikes - sometimes we need help with the reporting function but e-days' support team are always on hand to provide guidance when needed.
We've been using E-days for quite a few months not and in generally trouble free. When we do have issue, usually due to the initial set-up but e-days technical support have been great. Very fast and very responsive.
Wish we'd have asked more questions during the initial set-up most of our issues are related to how the software was initially configured.
I always get excellent response from [SENSITIVE CONTENT HIDDEN] whenever I contact him and if he is not available the team are just as helpful.
Easy to read, easy to book and very simplistic.
Just sometimes finding the right place to get the information
good features, easy to use
Hummingbird E-days review
It has been really good, customer services are amazing and get back to me so quickly which I think is such a positive
It is very easy to use and quite self-explanatory when you log in for the first time so I don't have to keep explaining it to new starters in our company.
The set up was really long and difficult and I nearly didn't go through for it as I found the set up way too time-consuming
Ease of Access and Support
The software is easy to navigate and very user friendly. As a department we have found that it has all that we require and all of our new starters have grasp it from day one.
There is very little that we have found not to like, but sometimes the system does once updates have occured revert or throws up issues which does not relate to all of the users
Conyers Dill & Pearman
I admit that I am not the most savvy user when it comes to new technology. The team at Edays from day 1 were patient with the multiple questions, demonstrations, hand-holding to get me started and comfortable with the system. When the handover to the support team was done, again I had the same experience of responsiveness, clear assistance and friendly service.
This software is very user friendly and intuitive. The ability to easily record and track time and attendance is helpful
I do find the reporting function is not as intuitive. When trying to run a report for the first time it is sometime difficult to select the correct filters
Great service, great product
Very simple and easy to get started!
Managers are able to see not just their own team but the entire company making it easier to authorise. We have a strange holiday allowance and E-Days allowed for this, very easy transaction! Very happy.
its very user friendly, no jumping through hoops. It can be linked to outlook too. very simple and no bells and whistles of stuff you dont need like traditional HR software.
we haven't come across any cons yet. Maybe a catch up call after using the system for 6 months?
This tools is great for absence management, sickness management and reporting.
The software is easy to use, straight forward new joiner set, any maintenance is easily done.
I wish that we could add form to some types of absence booking. Also the length of day changes in the setting which causes for the holiday entitlement to change to weird odd numbers.
Changing a ROTA
I needed to change some employee rotas that I did not understand how to do this.
The Support technician was excellent
clear visual display and easy navigation
Some Changes to data do not always give you the right result as it is not clear about all the steps to take
Great at what it does
It's been positive. We've had a relationship with eDays for over a decade. Problems have been resolved smoothly and quickly and they are good to deal with.
It takes a process that needs to be done and does it well. It's a simple tool that managed absences
The version we are on (admittedly we have not migrated) does not have great connectivity to other services. Having seen a demo of the new version, this is fully resolved.
Comprehensive Holiday Reporting Software
Gives our business the transparency needed across all offices.
You can use for multi-countries with different bank holidays, some of which also have different calendar start dates and can cope with part-time hours too.
A lot of reporting functions. Individual & group ways to make changes.
For most functions very easy to use, the more you put into the software, the more you will get out of it.
Plenty of instruction videos to teach you something new.
Would be great to get a app and simplifying and menus more.
Simple and effective absence management system
Intuitive holiday and sickness booking process
Easy email/in-app holiday management feature
Year by year calendar views
Ability to customise to meet company procedures
Excellent on-boarding and post launch support
User interface needs a bit of modernisation
Easy entering of holidays and management of TOIL / absences.
It replaced an internal spreadsheet and is a more efficient / polished way to manage this process.
I like how the widgets are movable and the visualization of holiday days across the year is a really good way of planning / seeing how to balance the use of holidays.
I do not know how expensive the solution is, or how good the customer support is. I know that the operations team has had some issues with adding days on top of standard bank holidays off for all members but are working with the customer service team to sort it out.