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544 Reviews

- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great Tool For Suite Users
Reviewed on 29/07/2019
We are running all of our books for our small business with Zoho Books. It is simple to sync bank accounts and credit card accounts, and quickly categorize expenses, and run reports. Pleased with results.
Pros
Very simple to categorize funds, connectivity with other tools in Zoho Suite.
Cons
Anytime a new vender is updated to an expense item, the screen needs to be reloaded and refreshed before that same vender can be selected for another item.
Alternatives Considered
Quickbooks OnlineReasons for Choosing Zoho Books
Better accessability, and price point for us.Switched From
FreshBooksReasons for Switching to Zoho Books
Pricepoint and accessibility- Industry: Insurance Software
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Accounting and taxing for all managers of business made so easy
Reviewed on 12/03/2023
Pros
accounting software for all, am able to manage customer invoices either online or by mails, i like the ability to automate recharging invoices and sitting up payment reminders through online payment gateways its really good for me
Cons
it limits vendors list and once reached you have to pay additional amount first and its very difficult to learn basically how to handle accounts and invoices.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
They don't fix old issues
Reviewed on 01/08/2022
There are a lot of outstanding problems that users have notified them about and I continuously see people bringing up the same problems years after they were first brought to the attention of the developers.
Pros
It was relatively easy to switch from the previous accounting software.
Cons
They do not fix old issues unless they are critical to the functioning of the software.
Reasons for Choosing Zoho Books
Because Wave was bought by H&R Block and they decided NOT to support anyone outside of the USA anymore.Switched From
Wave AccountingReasons for Switching to Zoho Books
1 year free Zoho Books subscription offer through Wave Accounting to switch away from Wave.- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
All in one online accounting software.
Reviewed on 23/11/2022
Learned a lot for managing our transactions, keeping records, viewing various financial reports but this software helped me with all. We're absolutely loving it now.
Pros
Its free tier and that it is an online tool.
Cons
Documentation is a bit unclear for people new to managing finances.
Alternatives Considered
TallyPrime- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Zoho Books has a lot of very useful features
Reviewed on 27/02/2023
Overall I am very happy to use Zoho Books. As I am more productive after started using this. It is saving me a lot of time around accounting and Invoicing.
Pros
I mostly like the Invoice creation and Expense tracking part of Zoho books. Without having much knowledge we can easily start using Zoho Books.I am also using it for the accounting purpose of my business and it provides a lot of options for reporting that are very helpful to get the business analysis.
Cons
Nothing at the moment. It working very well for me.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
An great bookkeeping programme is Zoho Books.
Reviewed on 27/02/2023
Overall, Zoho Books is a robust and effective bookkeeping programme that provides excellent value for the money. It is a great option for small and medium-sized companies seeking to automate and customise their accounting processes because of its simplicity of use.
Pros
The ability of Zoho Books to handle accounting chores like billing, expenditure tracking, and bank reconciliations is one of its finest features. Business owners and accountants can concentrate on more essential duties because of the time and effort this can save them.
Cons
By ensuring smooth data transfer between programmes, this coupling lowers the possibility of mistakes and discrepancies.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I can confirm that it's a very effective and user-friendly tool that makes handling my money a...
Reviewed on 02/03/2023
Small and medium-sized companies that want to simplify their accounts and boost their bottom line should definitely consider it.
Pros
The dashboard is clear, well-organized, and user-friendly, so it's simple to get a quick overview of my money position.
Cons
I've been able to get paid more quickly and consistently, and I've also conserved a tonne of time and trouble as a result.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
accounting software
Reviewed on 06/03/2023
Pros
-has a user-friendly interface that is easy to navigate-software offers a variety of pricing plans that can fit any business budget.- Users can add custom fields, reports, and workflows to the software.
Cons
- Limited customer support users can only access support via email or live chat,- limited user permissions
- Industry: Animation
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Billing your work it's easier and cheaper with Zoho Books
Reviewed on 11/02/2023
I use this to bill my work and i've never been so happy to bill
Pros
I can make my own billing and send it to my customers, and the best part is, that this is probably the cheaper option at the market
Cons
It has a lot of options and tools and you can get lost easily
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
cloud-based accounting software
Reviewed on 27/02/2023
Pros
Customizable Invoice Templates. Online payments. Transaction approval.Inventory tracking. Price lists. Inventory adjustment.
Cons
No Payroll Services. Another possible downside of Zoho Books is their lack of payroll services.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great Product For Those Who Know Accounting
Reviewed on 19/10/2020
My overall experience with Zoho Book was positive. I switched from Zoho Books to Bill4Time because I wanted a program that would keep track of time and expenses for hourly clients, track contingency fee clients, provide trust accounting, and generate invoices. Zoho Books would be able to do all of those tasks with the exception of contingency fee tracking. There was no easy way in Zoho to keep track of projects that were not hourly, flat, or on a set budget. That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.
Pros
I liked best the many features that Zoho Books provides. In terms of accounting software, this product does just about everything. I also liked being part of the Zoho suite of products, all of which are quite good. The product is stable, and the company offers solid tech support.
Cons
I purchased Zoho Books to use in my small business after using Zoho Invoice. I wanted a product that would do more than just invoice clients, such as track projects and accounting. However, I am not an accountant. The thing I liked least about Zoho Books is that, if you are not familiar with accounting, the product may seem unnecessarily complicated. There is definitely a learning curve with this product that I have not experienced with other Zoho products.
Alternatives Considered
QuickBooks Desktop EnterpriseReasons for Choosing Zoho Books
Zoho Invoice was excellent at invoicing and tracking client expenses. However, I wanted a product that did more than those two things.Switched From
Zoho InvoiceReasons for Switching to Zoho Books
I was already familiar with Zoho through the use of Zoho Writer and Zoho Invoice. It was easier to simply switch to Zoho Books, which had a familiar and pleasing user interface. Also, Zoho Books was a better buy for the money.- Industry: Publishing
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Efficient, affordable took that's essential for my business
Reviewed on 17/09/2020
I switched to Zoho Books from FreshBooks a little over a year ago when the cost of FreshBooks became unmanageable and free options, such as Wave, did not serve my purposes. I was also looking for a cloud invoicing/expense-tracking system that was less glitchy and easier to use. Zoho Books is all of that. As a sole proprietor, the price suits my budget perfectly. Clients have told me that paying me through Zoho is much easier than paying me through FreshBooks or Wave.
At tax time, it's easy to send my Profit & Loss report to my accountant. I also like that I can attach receipts to my expenses.
I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
Pros
Zoho Books is easy for me to use and much easier for my clients to use when paying me. They've given me positive feedback about their invoicing experiences. It's also affordable, which was a huge deciding factor when I switched from another cloud invoicing program.
Cons
I wish I could see when a client has "viewed" my invoice. Also, I didn't realize that listing vendors on my expenses, such as Amazon, would count as "Contacts" and use up some of my slots. I'm glad I know now and I'm rectifying it.
Reasons for Choosing Zoho Books
FreshBooks raised their rates to outrageous levels and gave little advance notice about it. The software was glitchy and my clients were complaining about having difficulty paying. Their system went down at least once a week, which has fortunately not happened to me yet with Zoho Books. Although FreshBooks touts their live customer support, I encountered some rather cranky people there (they were probably fed up with getting calls about the humongous price increase). I'd rather interact with a helpful Zoho support person via chat than an unpleasant FreshBooks support person by phone.Switched From
FreshBooksReasons for Switching to Zoho Books
Although both Wave and And.co offer free versions, I found them harder to use (particularly Wave). Clients found Wave a bit glitchy and the software was not intuitive.- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best invoicing / accounting tool for freelancers, period.
Reviewed on 23/09/2020
Zoho Books is just a fantastic tool. Coming from Freshbooks and paying a hefty fee for it I was not only limited in terms of features (and paypal support) but also somewhat bored with their lackluster interface. Zoho was great and hit all the marks for me, the interface is simple and intuitive and the price point at my scale is just unbeatable. I can't see any other accounting system after using Zoho Books.
Pros
This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.
Cons
There are many features I didn't test because they are out of realm for my specific needs. I am sure for others they might be important but if these were "enabled as needed" rather than always there cluttering the interface that would be better.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Good Billing Application
Reviewed on 21/10/2022
It was awesome to use Zoho books, it improved our operational efficiency and was very easy to use.
Pros
This is an efficient and affordable billing application. Serves all the basic needs and is capable of handling large data sets.
Cons
Customer or Product Support seriously needs to improve. Every customer needs a modification as per their business requirements and Zoho shall cater those changes actively.
Reasons for Choosing Zoho Books
Freshbooks was very basic back then and had very limited set of features.Switched From
FreshBooksReasons for Switching to Zoho Books
Zoho Books had local support team, which is why we put our trust on them.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Zoho Books reconciles bank statement automatically and GST filing is way better than anything...
Reviewed on 10/05/2020
Overall, it's a boon, If you are in India then this is the takeaway software as it helps ease in filing GST reports.
Pros
This software when I started using I thought I made a wrong choice but as in when I started managing my accounts & Books for my business, It became my friend, an accountant indeed it did everything that an accountant would do with very little accounting knowledge. The best part is if you are a startup company and you do not have strict compliances then this is for you, you don't have to hire an accountant and DIY. :)
Cons
Support is the only part which sometimes made me upset as the Employees were not uniformly assisting as if they were not trained on customer service. The worse thing is they just have support for technical help and no bookkeeping support.
Alternatives Considered
QuickBooks Desktop EnterpriseReasons for Switching to Zoho Books
Features & pricing were the two elements that made me choose ZohoBooks.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Zoho books - my best friend!
Reviewed on 06/01/2022
With Zoho we are able to easily stay on top of our finances with limited effort required. The ability to correct historical errors easily makes maintaining and accurate general ledger a breeze. I really like the professional look and feel of the documents generated such as invoices, orders etc.
Pros
With unparalleled customisation and ease of use as well as the the ability to correct previous errors Zoho books has made the accounting function so much simpler than our previous software. The automation of numerous tasks has been especially useful. The professional way in which we are able to engage with our customers and suppliers has also raised our credibility.
Cons
Probably the only criticism I can raise is that the reporting section could offer more month by month reports as a standard feature, although they may be easily configured using the tool provided.
Alternatives Considered
XeroReasons for Choosing Zoho Books
Based on an old database structure which was inflexible.Reasons for Switching to Zoho Books
The value proposition of Zoho One with the multiply module functionality was very compelling and the Books module was able to more than cater for our small business requirements.- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Intuitive and comprehensive accounting software, ideal for small businesses
Reviewed on 07/03/2022
Excellent software - use it daily to keep my records up to date, invoice customers and process payments. Couldn't recommend it more highly.
Pros
Easy to use, mobile app is also excellent for updating on the move. Clear reporting, easy to take a snapshot of business performance. Tailorable so invoices are fully branded and customer e-mails can be tailored. Love the payment receipt feature so clients are updated once payment processed.
Cons
Can be a little tricky to set the profit & loss to cover the right months, need to play around with the dates.
- Industry: Individual & Family Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Over 50, not an accountant & never aspired to own a small business...
Reviewed on 25/11/2016
It's true, but when your calling is a clear one, you are obligated to follow! Our small care giving business has employees working exclusively at customer sites. The caregivers (most also over 50 yrs. old) input their time, mileage & expenses from their smart phones. Invoicing is generally done at my laptop but can be done from my phone. The invoicing can be personalized with valuable information for our clients such as upcoming holidays, rate changes, & thank yous for allowing us to earn their business.
The reporting is simple to use as is the customer support. The customer support is very knowledgeable & easy to understand. We have never experienced a wait time either.
We tried another accounting package our first year of business & found it too cumbersome & not user friendly for those of us with only basic accounting skills. Zoho was recommended by our professional accountant & business advisor. Zoho has greatly simplified our invoicing, reporting, & customer account related tasks, so that we can focus on senior care giving where our gifts are strong. Thanks, Zoho!
-R. Ford, Owner of The Merry Marthas, LLC
Pros
- Phone based app & laptop s-ware are EZ to use.
Cons
Don't quite understand how to customize an invoice, save it & use it for monthly billing.
Sometimes, I have to play around with the invoice to get all of the detail needed to print. For example, it is not readily apparent how to display the dates for which each expense is incurred on the invoice.
Not having a copy of our company's data stored on our system makes me nervous so we keep paper back ups. Surely there is a better contingency plan of which we could take advantage.

- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great solution.. but not for everyone
Reviewed on 20/09/2018
I used Zoho Books for my own practice for 3 years+for a few of my Clients. It's fast and reliable, and developers are improving it very regularly - adding new features constantly.
I would highly recommend using it especially in the businesses that would also use other software from Zoho-like e-mail or CRM-they're well priced and are extremely cost-effective.
Pros
Zoho Books is lightning fast-miles ahead of the competition if it comes to the speed of the software. The actual user experience is very close to the desktop software.
Another good feature is its customizability - you'll find a plethora of options with Zoho, obviously designed with advanced reporting tools that come with Zoho Suite in mind.
What's important - importing and exporting stuff from Zoho is also very simple - that comes in handy if you want to switch to another software from Zoho, you'll be able to do it-most counterparts allow you to migrate data only partly.
Importing journals-extremely important feature-works flawlessly.
Cons
No integrated payroll functionality - small flaw, as you can easily import journals from the software of your choice.
Average bank reconciliation - filtering records is difficult, custom sorting as well.
No itegrated CIS solution.
No reporting directly to HMRC.

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Zoho Books is the best finicial reporting software.
Reviewed on 08/09/2019
Zoho Books is the best software for the financial reporting and everyone can easily used this software in a more efficient way. Moreover, it is the best tracker all of our accounts and finance. I would recommended this software because this software is one of the best tool for financial and accounting.
Pros
Zoho Books is the best source to create our invoices and it is the best financial reporting software in all over the world. The most significant thing about this software is that we can easily send all of our invoices and expenses and get paid online with out any problem. Moreover, Zoho Books is so easy to use and very convenient software. The another best thing about this software is that it is the best accounting financial management software because it is the most reliable software for accounting as compared to its competitors.
Cons
The most obvious difficulty that we faced while using this software is that there features are not much advanced as compared to its competitors because it cannot provide the great features of sending expenses and finance to the business companies. The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices. But still it is the best tool for business accounting.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
All in One Accounting Solution for SME businesses
Reviewed on 26/03/2018
Pros
A true CRM tool for sales people with the tools the ability to give accountants information needed. You can provide invoicing and estimates for clients as well as get an overview of sales for the year, the month and other important information. We have been using Zoho for over 5 years and almost swear by it, especially in our line of business with integration with payment options, we can accept multiple payment options from clients without changing our workflow. Whether used on its own or used with the other suite of Zoho apps, Zoho Books is definitely a recommended tool for anyone starting out and looking for an affordable accounting/CRM solution.
Cons
Only administrators can adjust invoices once they have been sent which limits functionality for larger sales teams.
Cancelling an estimate or invoice even when in draft mode is not as straightforward as when you create one.
Mobile apps for Zoho Books is not as easy to use as the web app, if you are running a business, it is good for viewing sales at a glance but it is not ideal for CRM on the go.
There is a slight learning curve to use Zoho Books for accounts especially if you are coming from another accounting suite.

- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
A really good introductory product
Reviewed on 10/05/2020
This was the first software I used for invoicing/books and it was a really gentle intro - simple, clean and with great customer service, it is hard to fault!
Pros
I use Zoho Books primarily for invoicing. The interface is clean and clear and user friendly, with improvements being made all the time. Thankfully improvements are made slowly and don't leave you to end up feeling like "where has my known and loved application gone?" The customer service is great - responsive and clear responses with no up-selling and fluff.
Cons
The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive. I wish they could increase the number of contacts in the $9 plan as the step-up plan does not include anything else I need or want other than the additional contacts

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Perfect for Small Businesses, Falters a Bit as You Get Bigger ($3 million+ ARR)
Reviewed on 23/07/2019
Pros
Incredibly good value for the price (way cheaper than Freshbooks/Quickbooks)
Integrates well with the rest of the Zoho suite
Close to everything you'd want from a cloud bookkeeping software
Cons
No payroll (which is a game breaker for some, we're small enough that it doesn't really matter)
Missing little nice features from Quickbooks like true reporting tags
Freelance bookkeepers don't usually have experience with it
Reasons for Switching to Zoho Books
Price + it came bundled as part of Zoho One- Industry: Mining & Metals
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Zoho book is easy to use
Reviewed on 13/09/2022
Pros
. I am a big fan of zoho books.It is useful and easy to use for new businesses. The dashboard is very well formed and the android app is very.
useful.
Cons
Books is very slow when it comes to changing updates. No one informs us when an issue is resolved.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ZOHO Books is my GO TO Accounting software.
Reviewed on 21/09/2022
I LOVE USING ZOHO BOOKS together with ZOHO EXPENSES
Pros
What attracted me first was the price was really reasonable for a startup like us. We compared with a lot of others and it was really what we were looking for in terms of feature, easy of use and ever all experience.
Cons
A bit of a learning curve in the beginning. Bank Reconciliation is a bit tricky. Other than that i love it.