Zoho Expense

4.6 (1,066)
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The one-stop-shop for travel and expense management

Overall rating

4.6 /5
(1,066)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support Software
4.5/5

97%
recommended this app
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1066 Reviews

Melissa
Melissa
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Zoho - Keep It Simple

Reviewed on 21/12/2023

Pros

Zoho was easy to set up and the employees I used for the trial period found it so easy they did not even require training. The app is intuitive and very user friendly. For those who are still resistant to change, Zoho provides time saving solutions that are easy for anyone to use.

Cons

That I cannot create branches in the United States yet.

Fabio
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Zoho is not too bad

Reviewed on 25/11/2024

Zoho expense is overall a great software and app for tracking and combining all your expenses into...

Zoho expense is overall a great software and app for tracking and combining all your expenses into one report.

Pros

I like that I can add expenses through the zoho expense app in my phone for ease of tracking and taking photos of my receipts.

Cons

Depending on how zoho is set up by the administration but there can be errors that can delay reimbursement.

Tracy
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

Great tool to track and store receipts

Reviewed on 10/01/2023

I love the idea of being able to easily capture my receipts and have them backed up and integrated...

I love the idea of being able to easily capture my receipts and have them backed up and integrated with my Zoho Books. I did find it a little bit tricky to use and I did end up duplicating expenses that I was unable to rectify - not on the app or on my Zoho Books. So perhaps find some vides on how to use it correctly before it causes a problem in your accounts

Pros

I love how easy it is to capture reciepts and expenses and that it links up to my Zoho Books so it only needs to be captured once. I love the approval feature for employees and the reimbursements too - it just makes admin much easier.

Cons

As a beginner, I found it a bit tricky to use. I am not an accountant and am just starting to manage my business accounts better, and I just found that the jargon of the software was not that straightforward. I ended up with a problem on my main Zoho Books because of logging the receipts incorrectly and some were duplicated which caused some confusion.

Response from Zoho

Hi Tracy,

Thank you for sharing your valuable feedback.

We would like to provide you with an in depth training to make use of Zoho Expense more effectively. Also, we would be going through the configurations that you have done and make sure that everything is properly set up. Please send an email to <[email protected]> with more details so that we can get in touch with you.

Awaiting your response.

Regards,
Nikhil Raj T - Zoho Expense

Danillo
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Zoho review

Reviewed on 02/10/2024

The system is robust and simple to use, a powerful combination for business.,

The system is robust and simple to use, a powerful combination for business.,

Pros

The system is simple and effective, in comparison to other tools deliver much more with much less costs and complications.

Cons

The system is robust and simple to use, a powerful combination for business.,

Alternatives Considered

SAP Concur

Reasons for Switching to Zoho Expense

Price and usage, The system is robust and simple to use, a powerful combination for business.,
Luna
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Thank you Zoho

Reviewed on 04/12/2024

Pros

ease of receipt scanning and autoscan features!

Cons

it has a bit too many features for my simpler needs, which can sometimes challenge usability // when i was in cambodia and all receipts had both USD and cambodian riel prices listed, zoho sometimes read it as Hong Kong Dollars?

Liberato
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Zoho Expense

Reviewed on 02/12/2024

we used it for all our expenses for reimbursements

we used it for all our expenses for reimbursements

Pros

capture photos of receipts well. that's about it

Cons

Repeated notifications. too many notifications on a daily basis.

George
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Expense Management with excellent automation

Reviewed on 10/12/2024

It is an excellent tool to simplify expense tracking and automate approvals, its mobile app and...

It is an excellent tool to simplify expense tracking and automate approvals, its mobile app and automation features are really good.

Pros

Effortless Expense Tracking with convenient mobile app.

Cons

complex setup for new users and overwhelming interface

Ganesh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

You may change the attached documents' count icon's background.

Reviewed on 26/11/2024

Pros

It was a nice user experience on Zoho expenses. It is neat, quick, intuitive and the things within are well woven.

Cons

Nothing particularly. All good. You may change the attached documents' count icon's background.

Nicholas
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great app for submitting work expenses

Reviewed on 09/01/2025

Pros

Zoho is an easy to use to effectively submit expenses.

Cons

I haven't come across any issues as of yet.

Miriam
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Awesome App

Reviewed on 05/12/2024

Extremely great, very easy to use and hands on.

Extremely great, very easy to use and hands on.

Pros

User Friendly hands on and way easy to use.

Cons

Nothing dont have any issues at the moment.

Joshua
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to use and Convenient

Reviewed on 22/08/2024

Love it! Very easy to use and it makes tracking so much easier for reimbursement.

Love it! Very easy to use and it makes tracking so much easier for reimbursement.

Pros

Scanning or emailing a credit card receipt and splitting it between people or facilities is so convenient!

Cons

I wish it would split the amounts automatically without me having to play with the amounts to try and get it to balance.

Alternatives Considered

Expensify

Reasons for Switching to Zoho Expense

The Zoho platform seemed to have more in terms of need.
Sanjeev
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Zoho Expense is a life saver

Reviewed on 05/12/2023

Pros

I have been implementing Zoho Expense for other businesses. It has solved recurring problems of document storage, expense capture and reimbursements.

Cons

The number of reports are minimal. The should have a report section like Zoho Books.

Alternatives Considered

Expensify

Reasons for Switching to Zoho Expense

I have been a Zoho user for the last 6 years. It makes sense to have another zoho product for integration
Verified Reviewer
Overall rating
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Review for Zoho Expenses

Reviewed on 23/04/2024

Pros

- Ease of use and setup
- Mobile access
- Auto scan feature
- Custom workflow approval

Cons

Zoho Expenses interface can work better, especially it has a lot of information in the dashboard when user log in. It will confuse users at the start.

Alternatives Considered

Expensify

Reasons for Switching to Zoho Expense

Price, ease of set up and use, mobile access feature, custom approval
Willim
Overall rating
  • Industry: Research
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Engineering Tracking Expenses for Personal Company and Corporate Use

Reviewed on 11/07/2024

I would highly recommend Zoho to any business or person looking to track expenses for travel or...

I would highly recommend Zoho to any business or person looking to track expenses for travel or otherwise.

Pros

Zoho easily integrates uploading and autoscanning receipts across multiple platforms.

Cons

Offline use is limited and that it's not completely free is a small disappointment.

Alternatives Considered

SAP Concur

Reasons for Switching to Zoho Expense

Cost and ease of use as well as the Zoho interface is more intutitive.
Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Best expense Management app

Reviewed on 11/10/2024

Great. They even hook me up with it free subscription

Great. They even hook me up with it free subscription

Pros

Effective at providing and documenting transactions.

Cons

Nothing. I had a great experience with the app

Verified Reviewer
Overall rating
  • Industry: Veterinary Software
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Efficient Expense Management Tool

Reviewed on 29/10/2024

Pros

Zoho Expense streamlines expense tracking and reimbursement processes, making it an ideal tool for businesses of all sizes. With user-friendly features for receipt scanning, categorization, and real-time expense reporting, it reduces the hassle of manual expense management. Integrations with popular accounting platforms and easy team collaboration make Zoho Expense both practical and adaptable. While the initial setup may require some time, the overall experience and functionality make it a valuable asset for managing expenses efficiently.

Cons

The initial setup can be time-consuming, especially for larger teams.

Brenda
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I recommended Zoho to all my clients

Reviewed on 25/06/2024

They all enjoy Zoho. The upload is so easy and everyone has been cheerful about switching.

They all enjoy Zoho. The upload is so easy and everyone has been cheerful about switching.

Pros

I liked the fact that it was online and mobile, very easy to use, and actually fun! The reaction of my clients employees has been wonderful.
Since they travel internationally, they really like the foreign exchange calculations.

Cons

Occasionally i have someone who just isn't techy and Ihave to teach them, but I'd be doing that with any software.

Verified Reviewer
Overall rating
  • Industry: Insurance Software
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to Use

Reviewed on 17/04/2024

Pretty good. No real complaints. There was one issue and I was able to chat and fix it right away.

Pretty good. No real complaints. There was one issue and I was able to chat and fix it right away.

Pros

It is easy to use. If you get caught up start a chat and they are super responsive to correct the issue.

Cons

The fact that I have to login separately from Books and pay separately from Books. I thought it would be linked together.

Response from Zoho

Hi,

Thank you for taking the time to review Zoho Expense and sharing your feedback.

We are glad that you find our chat support superhelpful. Zoho Books is our accounting solution for bookkeeping needs. However, all the expenses which you approve in Zoho Expense will be pushed into Zoho Books provided the organization ID's of both your Zoho Books and Expense are same.

If you need any help regarding the integration, Please drop an email to <support[at]zohoexpense[dot]com> or initiate a chat. This would help us to assist you further.

Assuring you our best service at all times.

Regards,
Thanga - Zoho Expense

Amy
Overall rating
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easy to Use

Reviewed on 16/08/2023

Pros

Our employees have complimented the ease of use and the ability to easily log their expenses from anywhere. The autoscan feature along with the ability to tag expenses to project and have it sync with our financial systems automatically has been time saving and eliminates human errors with manual entry.

Cons

I wish that we could have a payroll integration with Gusto that would allow reimbursable expenses to be logged automatically into payroll. We run multiple Expenses systems for our subsidaries but one payroll software and there is no good way to sync these without the manual process.

Lisa
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Very Expensive

Reviewed on 19/02/2024

Pros

It generates automatically the cost and you can edit any report

Cons

The cost to utilize the service i am a one person company

Doreen
Overall rating
  • Industry: Environmental Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The software that simplifies expense reporting

Reviewed on 20/02/2024

Expense reporting has been made easy by the software . In overall the best software for any...

Expense reporting has been made easy by the software . In overall the best software for any business that wants to have smooth expense tracking and reporting.

Pros

I like the way expense reporting has been simplified by the software thus saving on cost and time.

Cons

So far there is nothing to complain about the software. It is serving us so well.

Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Very nice tool

Reviewed on 22/10/2024

Pros

Very nice and easy to use and easy to personalize to our own needs

Cons

Takes a bit of time to get used to everything as an admin

Kris
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Kris Cleveland

Reviewed on 31/10/2023

We are finding it easier log and track expenses without fumbling with receipts and spreadsheets.

We are finding it easier log and track expenses without fumbling with receipts and spreadsheets.

Pros

I love the mobile Ap. It is user friendly and fast.

Cons

I would like to see the mobile ap improved to auto populate from the photo of the receipt. Much like a business card scanner.

Sarah
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Zoho Expense

Reviewed on 21/03/2024

Pros

User friendly and intuitive. We love to utilize the automation features for a "set it and forget it" type feature.

Cons

Adding a receipt column when retrieving the expense details report would be helpful.

Jason
Jason
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Zoho for the win

Reviewed on 23/05/2024

Pros

It imports my expenses from my corporate forms of payments and automates the process.

Cons

There doesn't seem to be a receipt guarantee like competitors have for transactions that are imported from linked banking/credit card accounts. This would be helpful for when I forget a receipt or lose it.

Alternatives Considered

Expensify and QuickBooks Online

Switched From

Expensify