Zoho Expense Reviews
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1066 Reviews
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Zoho - Keep It Simple
Reviewed on 21/12/2023
Pros
Zoho was easy to set up and the employees I used for the trial period found it so easy they did not even require training. The app is intuitive and very user friendly. For those who are still resistant to change, Zoho provides time saving solutions that are easy for anyone to use.
Cons
That I cannot create branches in the United States yet.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Zoho is not too bad
Reviewed on 25/11/2024
Zoho expense is overall a great software and app for tracking and combining all your expenses into...
Zoho expense is overall a great software and app for tracking and combining all your expenses into one report.
Pros
I like that I can add expenses through the zoho expense app in my phone for ease of tracking and taking photos of my receipts.
Cons
Depending on how zoho is set up by the administration but there can be errors that can delay reimbursement.
- Industry: Design
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Great tool to track and store receipts
Reviewed on 10/01/2023
I love the idea of being able to easily capture my receipts and have them backed up and integrated...
I love the idea of being able to easily capture my receipts and have them backed up and integrated with my Zoho Books. I did find it a little bit tricky to use and I did end up duplicating expenses that I was unable to rectify - not on the app or on my Zoho Books. So perhaps find some vides on how to use it correctly before it causes a problem in your accounts
Pros
I love how easy it is to capture reciepts and expenses and that it links up to my Zoho Books so it only needs to be captured once. I love the approval feature for employees and the reimbursements too - it just makes admin much easier.
Cons
As a beginner, I found it a bit tricky to use. I am not an accountant and am just starting to manage my business accounts better, and I just found that the jargon of the software was not that straightforward. I ended up with a problem on my main Zoho Books because of logging the receipts incorrectly and some were duplicated which caused some confusion.
Response from Zoho
Hi Tracy,
Thank you for sharing your valuable feedback.
We would like to provide you with an in depth training to make use of Zoho Expense more effectively. Also, we would be going through the configurations that you have done and make sure that everything is properly set up. Please send an email to <[email protected]> with more details so that we can get in touch with you.
Awaiting your response.
Regards,
Nikhil Raj T - Zoho Expense
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Zoho review
Reviewed on 02/10/2024
The system is robust and simple to use, a powerful combination for business.,
The system is robust and simple to use, a powerful combination for business.,
Pros
The system is simple and effective, in comparison to other tools deliver much more with much less costs and complications.
Cons
The system is robust and simple to use, a powerful combination for business.,
Alternatives Considered
SAP ConcurReasons for Switching to Zoho Expense
Price and usage, The system is robust and simple to use, a powerful combination for business.,- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Thank you Zoho
Reviewed on 04/12/2024
Pros
ease of receipt scanning and autoscan features!
Cons
it has a bit too many features for my simpler needs, which can sometimes challenge usability // when i was in cambodia and all receipts had both USD and cambodian riel prices listed, zoho sometimes read it as Hong Kong Dollars?
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Zoho Expense
Reviewed on 02/12/2024
we used it for all our expenses for reimbursements
we used it for all our expenses for reimbursements
Pros
capture photos of receipts well. that's about it
Cons
Repeated notifications. too many notifications on a daily basis.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Expense Management with excellent automation
Reviewed on 10/12/2024
It is an excellent tool to simplify expense tracking and automate approvals, its mobile app and...
It is an excellent tool to simplify expense tracking and automate approvals, its mobile app and automation features are really good.
Pros
Effortless Expense Tracking with convenient mobile app.
Cons
complex setup for new users and overwhelming interface
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
You may change the attached documents' count icon's background.
Reviewed on 26/11/2024
Pros
It was a nice user experience on Zoho expenses. It is neat, quick, intuitive and the things within are well woven.
Cons
Nothing particularly. All good. You may change the attached documents' count icon's background.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great app for submitting work expenses
Reviewed on 09/01/2025
Pros
Zoho is an easy to use to effectively submit expenses.
Cons
I haven't come across any issues as of yet.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Awesome App
Reviewed on 05/12/2024
Extremely great, very easy to use and hands on.
Extremely great, very easy to use and hands on.
Pros
User Friendly hands on and way easy to use.
Cons
Nothing dont have any issues at the moment.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to use and Convenient
Reviewed on 22/08/2024
Love it! Very easy to use and it makes tracking so much easier for reimbursement.
Love it! Very easy to use and it makes tracking so much easier for reimbursement.
Pros
Scanning or emailing a credit card receipt and splitting it between people or facilities is so convenient!
Cons
I wish it would split the amounts automatically without me having to play with the amounts to try and get it to balance.
Alternatives Considered
ExpensifyReasons for Switching to Zoho Expense
The Zoho platform seemed to have more in terms of need.- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Zoho Expense is a life saver
Reviewed on 05/12/2023
Pros
I have been implementing Zoho Expense for other businesses. It has solved recurring problems of document storage, expense capture and reimbursements.
Cons
The number of reports are minimal. The should have a report section like Zoho Books.
Alternatives Considered
ExpensifyReasons for Switching to Zoho Expense
I have been a Zoho user for the last 6 years. It makes sense to have another zoho product for integration- Industry: Renewables & Environment
- Company size: 11–50 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Review for Zoho Expenses
Reviewed on 23/04/2024
Pros
- Ease of use and setup
- Mobile access
- Auto scan feature
- Custom workflow approval
Cons
Zoho Expenses interface can work better, especially it has a lot of information in the dashboard when user log in. It will confuse users at the start.
Alternatives Considered
ExpensifyReasons for Switching to Zoho Expense
Price, ease of set up and use, mobile access feature, custom approval- Industry: Research
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Engineering Tracking Expenses for Personal Company and Corporate Use
Reviewed on 11/07/2024
I would highly recommend Zoho to any business or person looking to track expenses for travel or...
I would highly recommend Zoho to any business or person looking to track expenses for travel or otherwise.
Pros
Zoho easily integrates uploading and autoscanning receipts across multiple platforms.
Cons
Offline use is limited and that it's not completely free is a small disappointment.
Alternatives Considered
SAP ConcurReasons for Switching to Zoho Expense
Cost and ease of use as well as the Zoho interface is more intutitive.- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Best expense Management app
Reviewed on 11/10/2024
Great. They even hook me up with it free subscription
Great. They even hook me up with it free subscription
Pros
Effective at providing and documenting transactions.
Cons
Nothing. I had a great experience with the app
- Industry: Veterinary Software
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Efficient Expense Management Tool
Reviewed on 29/10/2024
Pros
Zoho Expense streamlines expense tracking and reimbursement processes, making it an ideal tool for businesses of all sizes. With user-friendly features for receipt scanning, categorization, and real-time expense reporting, it reduces the hassle of manual expense management. Integrations with popular accounting platforms and easy team collaboration make Zoho Expense both practical and adaptable. While the initial setup may require some time, the overall experience and functionality make it a valuable asset for managing expenses efficiently.
Cons
The initial setup can be time-consuming, especially for larger teams.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I recommended Zoho to all my clients
Reviewed on 25/06/2024
They all enjoy Zoho. The upload is so easy and everyone has been cheerful about switching.
They all enjoy Zoho. The upload is so easy and everyone has been cheerful about switching.
Pros
I liked the fact that it was online and mobile, very easy to use, and actually fun! The reaction of my clients employees has been wonderful.
Since they travel internationally, they really like the foreign exchange calculations.
Cons
Occasionally i have someone who just isn't techy and Ihave to teach them, but I'd be doing that with any software.
- Industry: Insurance Software
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to Use
Reviewed on 17/04/2024
Pretty good. No real complaints. There was one issue and I was able to chat and fix it right away.
Pretty good. No real complaints. There was one issue and I was able to chat and fix it right away.
Pros
It is easy to use. If you get caught up start a chat and they are super responsive to correct the issue.
Cons
The fact that I have to login separately from Books and pay separately from Books. I thought it would be linked together.
Response from Zoho
Hi,
Thank you for taking the time to review Zoho Expense and sharing your feedback.
We are glad that you find our chat support superhelpful. Zoho Books is our accounting solution for bookkeeping needs. However, all the expenses which you approve in Zoho Expense will be pushed into Zoho Books provided the organization ID's of both your Zoho Books and Expense are same.
If you need any help regarding the integration, Please drop an email to <support[at]zohoexpense[dot]com> or initiate a chat. This would help us to assist you further.
Assuring you our best service at all times.
Regards,
Thanga - Zoho Expense
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Easy to Use
Reviewed on 16/08/2023
Pros
Our employees have complimented the ease of use and the ability to easily log their expenses from anywhere. The autoscan feature along with the ability to tag expenses to project and have it sync with our financial systems automatically has been time saving and eliminates human errors with manual entry.
Cons
I wish that we could have a payroll integration with Gusto that would allow reimbursable expenses to be logged automatically into payroll. We run multiple Expenses systems for our subsidaries but one payroll software and there is no good way to sync these without the manual process.
- Industry: Automotive
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Very Expensive
Reviewed on 19/02/2024
Pros
It generates automatically the cost and you can edit any report
Cons
The cost to utilize the service i am a one person company
- Industry: Environmental Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The software that simplifies expense reporting
Reviewed on 20/02/2024
Expense reporting has been made easy by the software . In overall the best software for any...
Expense reporting has been made easy by the software . In overall the best software for any business that wants to have smooth expense tracking and reporting.
Pros
I like the way expense reporting has been simplified by the software thus saving on cost and time.
Cons
So far there is nothing to complain about the software. It is serving us so well.
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Very nice tool
Reviewed on 22/10/2024
Pros
Very nice and easy to use and easy to personalize to our own needs
Cons
Takes a bit of time to get used to everything as an admin
- Industry: Construction Software
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Kris Cleveland
Reviewed on 31/10/2023
We are finding it easier log and track expenses without fumbling with receipts and spreadsheets.
We are finding it easier log and track expenses without fumbling with receipts and spreadsheets.
Pros
I love the mobile Ap. It is user friendly and fast.
Cons
I would like to see the mobile ap improved to auto populate from the photo of the receipt. Much like a business card scanner.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Zoho Expense
Reviewed on 21/03/2024
Pros
User friendly and intuitive. We love to utilize the automation features for a "set it and forget it" type feature.
Cons
Adding a receipt column when retrieving the expense details report would be helpful.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Zoho for the win
Reviewed on 23/05/2024
Pros
It imports my expenses from my corporate forms of payments and automates the process.
Cons
There doesn't seem to be a receipt guarantee like competitors have for transactions that are imported from linked banking/credit card accounts. This would be helpful for when I forget a receipt or lose it.