LeadSquared Reviews

1. Can be used even by Junior staff with minimal training - very intuitive product.
2. Has all the features that help us in our sales/marketing automation.
3. Landing page feature helps us creating mini sites and getting effective metrics.
4. Strong reliable support.
5. Good pricing options - value for money!

I would strongly recommend the reader to take LeadSquared tour and try it - you shall definitely find it worth your business value!

Granularity of access for lists for campaigns can be improved.

1. Automated and Customizable Workflows
2. Targeted Email Campaign
3. APIs and Connectors with various other platforms

Nothing as of now, mostly fulfils our requirements

We were looking for a cost effective CRM tool which could support our business process and Leadsquared was exactly like that. Even though it does not have lot of fancy features like other CRM's it does the job.
Lead data capturing and followup task reminders are good. It also gets integrated with our calling tool which reduces us some of the burden.

Sending mails through lead squared is not very supportive.
Also the tool becomes very slow at times in-spite of good connectivity.

The software is easy to use as compared to its other counterpart salesforce.

Sierra Reporting is not the best, custom reports cannot be created properly.

multiple customizable reports at different user levels

issue in integration with our backoffice

Thanks to LeadSquared, we can efficiently track our sales and take follow ups in real time. The process of adding and exporting leads are simple. With LeadSquared the lead flow can be effectively automated and managed. LeadSquared allow us to track leads through it various filters.

There is a limit off 100K leads that can be exported at one time. Cannot integrated multichannel to target user. In terms of automation a limited level of control is available.

The best feature of Leadsquared is the control that the user has on customisation. Can create multiple forms, landing pages, lists all on their own which allows for short turn around times and better view of the data.

Challenges with integration with other platforms

1. Call TRACKING
2. Lead distribution
3 ease of team management

1. Leadsquared has a lot of good features. However, to avail the same there is always an external charges hence it could be expensive for small business owners like SkillEnable.

OVERALL SOFTWARE IS QUIET GOOD.
Support team is EXCELLENT [SENSITIVE CONTENT]

Marketing teams support is very very poor to retain old customer, needs to be improved.

LeadSquared has proven to be a powerful asset for our business, streamlining lead management and marketing automation processes. The platform is easy to use and integrates well with other tools we utilize. Its customization capabilities have helped us tailor the experience to meet our clients' specific needs. Overall, LeadSquared has greatly improved the efficiency of our team and has been a valuable addition to our workflow.

As of yet, I have not identified any downsides or negative aspects of this tool.

Account Managers at Leadsqaured are doing great job. They have supported us at every point. Where ever we need help. They taught me everything so that i will not have any dependency and able to resolve most of the things myself. Features at leadsquared are decent enough. They have fulfill at least basic to moderate requriement.

I can see there is only one major Con. Reports available on the Leadsquared are very limited. Most of the time we have to use custom report or skip reports.

Integration was easy and the flexibility we had in establishing lead status was a great benefit

The application is not accessible via mobile phones
Not able to restrict some areas of the application.
Not able to differentiate admissions call from other calls so every call gets set up in the database as a lead

The Ux is well thought through and easily adaptable.
The customer support is really strong.
Integrations and payments are seamless.
Certain payments you need to make for some value additions are very quickly accessible in the portal itself and have a quick TAT of implementation.

Certain features are required while scaling your business such as Team management, the price point for such features is a little on the upside.

The leads captured in real time by using CRM automation and improve the sales and clients.
It makes tracking of sales funnel more easy and that clarity helps drive growth in the direction necessary.
Integrations with APIs makes connecting with clients more systematic, fast and easy.

The performance speed of the CRM can be improved upon.

From migration from old software to Leadsquard was smooth & all the exiting datas captured perfectly. Integration to different on line lead genation platforms and capturing leads is perfectly working. User friendly. Value for money.

Apart from lead management it shold be helpful to other dipartments like HR, CRM & finance.

Lead Management and Mobile CRM. Through mobile CRM, calls and whatsapp are more easy for me.

I didn't face any severe issue till now. But sometimes mobile app got to hang. takes time to update then

1. Catches all the leads in one place
2. Follow with the clients makes easy and convenient.
3. Time efficiency is a major advantage for Leadsquared.
4. Landing page facility is quite helpful to promote offers, catching leads and follow ups with them.

1. Linking of more websites with Lead squared will be appreciated.
2. Lead squared have to increases the number of user access obliviously.
3. Request you to increase the Number of landing pages.
4. It is very difficult to work with constant number of contacts in big organization. You should increase it little bit more according to the plans.

Its so friendly for usage.
And it can be operated in mobile phones itself.
Best software for field sales and marketing time.
With in fraction of seconds we can mark all information even while we are discussing with our customers.

If we do a recording meeting , if any call or any other 3rd party interruption is done total recording have been crashed several times.
Not supportive we lower model devices.

Customization of fields and reports. Favorite reports option. User access control are all features that make this easy to use.

Integration with other MIS softwares is a bit of a pain. Emailer campaign setup could be a little easier.

Easy to navigate, user friendly interface, very good tool for marketing automation. Create list on various parameters is a very useful feature.

User specific roles and permissions can be further improved. Complete lifecycle of student starting from lead to student placement is missing.

This product help me in acceleration on lead management.

Training for using the product efficiently should be given free of cost so that we can utilize the platform efficiently.

Excellent post sales team. With excellent customer support and immediate assistance is provided if needed.

Usability and userflow is not as expected.

The product is easy to use. The best part is it helps us create a strong database.

Custom reports on lead stages and campaigns like excel pivot need to be added so that it will save time.

Lead Management
Email Marketing
Defining User roles & responsibilities

Initially it is a little difficult to understand the software
Report scheduling features can be simplified further

Ease of the product, easy is collecting data

Nothing as of now, all good.