Timely Reviews

Timely has organised our Pet care business immaculately!

Reviewed on 22/06/2016

We used to manage our customer appointments using a written diary, however at the rate our business has scaled in 12 months, this was simply not an effective solution. Following extensive research into finding the best cloud solution for our pet care business, Timely provided the most customisable yet simplistic solution that ticked all the boxes I needed ticking. Managing customer appointments is so simple and extremely effective in minimising customers no shows with Timely's reliable customer reminders. We have booked over 2000 appointments in the past 12 months without a single hitch. Were extremely please with how this integrates so well with our operations.

Great System

Reviewed on 30/08/2016

Usign the timely calendar has made booking clients in much easier, whether in the office or out on the road - plus we have been able to include an online booking system as well.

Your Clients Will Love This Software!

Reviewed on 12/06/2016

I started out signing up with many other companies that offered the 30 day trials that Forb's Magazine selected as there top software companies for online booking systems. Out of all of the systems I had used Timely was by far for the money the easiest to navigate. Another wonderful aspect that I appreciated was when I had a question the tech support was quick at answering all of my questions, along with after adding all of my staff to the booking system they also said they had an easy experience with learning Timely. Our clients whether they are just coming in for there appointments with us or just leaving, we are consistently getting compliments on how easy it was to book there appointments with us online. When our clients are happy we're happy, so thank you Timely for making my job easier.

Social Health Association Review

Reviewed on 22/06/2016

It is a little time consuming for our purposes. It is easy to adjust most of time. It would be great to have a sort feature in the reports on just customer with future appointment status for quick access. It would really help out a great deal when I need to put together a quick report but have to search for all of these individually because I cannot look up the report for it. As a user, we have the option to create reasons why an appointment was not completed so I would really appreciate being able to go to reports, scroll down to customers, and search for the status of the appointments for that customer or all customers.

Love TIMELY

Reviewed on 23/03/2017

Since switching to TIMELY I have been able to manage bookings for my business centrally. The reminder emails and Texts to customers help us minimise no shows and provide this value add consistently. Our busy customers welcome our reminders.
We are not using all of the TIMELY features and have chosen to manage our accounts via MYOB separately even though these 2 providers can be linked. We get more detailed information from MYOB directly. The features of TIMELY are constantly evolving and improving. I am looking forward to seeing the review feature, where customers can leave a review.
TIMELY's support is excellent and we always get a quick reply whenever we need help.

FINALLY found the one after years of switching services

Reviewed on 01/09/2017

Timely makes running my business so easy. Thank goodness for Timely!

Reviewed on 30/05/2015

I stumbled upon a recommendation of Timely on a forum. At the time, all I was looking for an easy way to implement a calendar system on my business's website. I signed up for the free trial and was delighted to discover that Timely could also take care of just about every other aspect of my business - online bookings, sending confirmation emails, managing payments and invoicing, reports and email marketing. Timely is now saving me untold hours of admin every week, which really frees me up to spend more time doing what I do best - providing my service to customers.

I love the way my appointments and customer details are synced to my phone's calendar and address book. Before I answer a call from a customer, I already know who they are and where they're from.

I've contacted Timely customer service several times with small, probably annoying tech questions. Without fail, I'll get a friendly reply from Jess or Andrew within hours that answers my question, and then some!

Timely are clearly listening to their many and varied small business customers and are continually adding improvements - things that I would never have thought of but once they appear I wonder how I ever did without them. They have a whole section of their website devoted to gathering possible new ideas and features, many of which end up being implemented.

I've had feedback from several of my customers about how organised and efficient they found the booking process - Timely gets all the credit for giving my customers a great experience and making my business look really good.

I love being able to support an innovative New Zealand company who are exporting their fabulous product to the world.

I'm thrilled to recommend Timely for any small business that relies on scheduling appointments or services.

Brilliant!!

Reviewed on 25/11/2016

Been using Timely for a while now for my personal training business and it's by far the best booking and invoicing system I have come across! I have tried other systems but they were either too complex, unsuitable for my business needs or extremely slow. I love how it sync's to MYOB too, saves so much time; but the stand out feature for me, which sets it apart from any other system, is the customer service you receive. No question goes unanswered and their response time is quick. They treat you as a person, and not a number. Timely has grown since I first started using it, newer and better features are always being added and built upon, and throughout this time their exceptional customer service has remained as brilliant as ever. Thanks guys, keep up the good work!

Get timely has ensured smooth bookings and increased my time away from the phone!

Reviewed on 15/12/2017

Increased gift voucher sales and appointments. Far less time tied up with long phone calls or emails trying to find suitable appointment times. Not inclined to over book trying to please people either!

Timely is the best

Reviewed on 25/01/2017

I was worried at the beginning about switching from my paper diary to online however I knew that finding the right system for me would work wonders for my business. I trailed a few different ones for a month and decided that timely was the easiest to use. It was very important to me to choose a system with an easy to use online booking system to make it as easy as possible for my clients of all ages and I without a doubt preferred timely the best. My clients are always telling me how clever my system is and that they love how easy the online booking is to use. When ever I have had a problem and needed to speak to someone for support, 9/10 times I get a reply pretty much instantly and the staff are very very helpful.

Timely has been the best decision I made when starting my home based business.

Reviewed on 10/01/2018

One year on Timely

Reviewed on 05/09/2016

Timely is a great way to manage your business bookings and invoices. It is jam-packed with features that aren't always obvious, but once you know about them, they make life very easy.

Small business matters

Reviewed on 13/04/2017

I have been using the timely booking system for just over a year now. My clients comment on a regular basis on how easy it is to book online.
I was thrilled when Customer support representative responded to me multiple times on a Sunday to help me sort out an issue I was having. Turns out I just needed guidance to navigate my way. He was so patient, understanding, and very professional.
I am always happy to refer new business to timely, and plan to stick with them as they grow.
Keep up the great work guys
- Julie
Timeless Journey Massage Therapy.
www.massagebooking.gettimely.com

Easy to use once figure out how to use it

Reviewed on 15/09/2017

Easy for people to book in to see me!

Reviewed on 05/12/2019

It's brilliant. It frees up so much of my time. Rather than managing a schedule manually, Timely does it for me!

Timely is a fab clinic software system.

Reviewed on 28/03/2017

I had previously trialled a few clinic management and client booking systems, but for me Timely is the easiest to use for both me and customers, great that you can access it via an app on your phone or iPad as well as the computer. I allow my customers to book their own appts online via my website and Clients love the email and SMS text reminders they receive before their appts. It saves us lots of time otherwise spent making and changing appts. I also use Timely as my invoicing tool and email clients after their treatments, and it's very user friendly.

Timely review

Reviewed on 10/06/2016

Excellent service .Timely responds to enquiries very quickly.I like how i can have my appointments in 5min increments .

Superb customer focused

Reviewed on 12/01/2017

As ever Timely have delivered a customer focussed product that delivers all that is required and more. Love the greater flexibility of the new app and the recently added activity page is fantastic for me being self employed to keep track of bookings when I'm out and about.

Gettimely is nice software, easy to implement but lacks a few features.

Reviewed on 03/07/2017

My daily must have

Reviewed on 01/11/2017

My go to calendar. Could not live with out it

I'm really happy with Timely. Simple to use, saves me time and keeps my clients on track.

Reviewed on 09/05/2017

It helps me to run my small business with more control and ease. I lose less client revenue through forgetfulness and find tracking my progress very simple.

Overall it is great - makes life a lot easier and saves me hours and hours of time per month.

Reviewed on 11/10/2017

Time Saving like having an admin assistant but online.

Timely makes my business work without me

Reviewed on 14/01/2018

Automation of so much - basically couldn't run my business without this

My experience of timely

Reviewed on 22/08/2016

I love timely, it works very well and integrates seamlessly with my POS software. Any problems I have the team are quick to respond and help me out

Excellent service, any questions or inquires there is an immediate response

Reviewed on 10/08/2017

I do my booking ,client reminders