Hubstaff

4.6 (1,402)
Time tracking with screenshots, for remote teams

Overall rating

4.6 /5
(1,402)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support Software
4.5/5

93%
recommended this app
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1402 Reviews

Jisselle
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I have used Hubstaff for over 2 years

Reviewed on 04/11/2020

I love it! Still use it and recommend to other colleagues.

Pros

I like that it comes with the integrated time doctor, detailed reports for the team activity & productivity, as well as the recruitment Hubstaff Talent platform, I'd say it's the best remote hiring platform. Have found many employees from there.

Cons

There's no payroll integration with Payoneer. It's tough to do payroll with limited options.

Alternatives Considered

TimeCamp, Monitask, and Clockify

Reasons for Choosing Hubstaff

The freelancer platform was better. Upwork is too costly to post jobs.

Switched From

Enterprise Suite

Reasons for Switching to Hubstaff

Hubstaff Talent & Task Manager.
Dejan
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Productivity booster

Reviewed on 29/07/2019

It is a great product if you spent some time explaining the advantages to your colleagues. Otherwise, I might be seen as a tool that violates personal privacy and narrowly measures company productivity.

Pros

easy to use, stable desktop app, great visualizations and statistics, many possibilities for integration with another tools

Cons

some functionalities within this product are not fully customizable (e.g. idle time is set to min of 5 minutes), more flexibility would be great (e.g. you can`t enable or disable idle timer or disable manual adding/editing records within specific project/task.

Response from Hubstaff

Hi Dejan,
Thanks for your feedback!

We absolutely agree that it is important to have a conversation with your team in regards to the software and its capabilities to ensure they are on the same page and do not feel that it invades their privacy.
We understand that this type of conversation can be difficult and time consuming so we put a guide together to help with the transition https://support.hubstaff.com/transition-your-business-to-hubstaff/

If you have any questions feel free to reach out to our support team and we will be happy to help.

Thanks again!
Sarah

Christian
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great!

Reviewed on 25/04/2023

Pros

Everything is awesome, and constant updates!

Cons

There are some minor bug fixes that need to be acknowledged!!

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good time tracking software

Reviewed on 05/07/2022

Pros

Good features. Highly recommend to business owners who want to boost their employees' productivity.

Cons

Some privacy concerns as a user. Since it screen caps your screen from time to time

Response from Hubstaff

Hi there!

Thank you so much for your kind words! I'm so pleased to hear you highly recommend Hubstaff to boost employees' productivity. We are always striving to be the best in this space, and the best for our customers... So to hear that you're happy with what we have to offer - Well, you just made our day!

Regarding your concern about screenshots, I would like to let you know that you can enable your system's notification settings to know if screenshots are being taken.

When the screenshot notification setting is enabled on the desktop application, a pop-up will show every time it captures your screen, depending on your app's preferences setting. You can read more about it in our support article here: https://support.hubstaff.com/how-do-i-know-if-screenshots-are-being-taken/

If you still have concerns, please don't hesitate to reach out to us at [email protected] and we'll be happy to assist you!

Hope this helps! Have a lovely day!

Diana Rose
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Incredible and the strong application for remote work time observing with screen captures tool

Reviewed on 04/03/2023

This is perfect to monitor representatives who don't work in the workplace. We can undoubtedly separate each single work time cycle and further foster it for improvement. This tool is valuable to the point that I would endorse it to anybody who's expecting to expand their efficiency and assist you with developing. Yet, to get certified use consequently you need the remuneration variation, not the free one. Furthermore, you might get some resistance from workers to utilize this, yet I would say, the people who despise it, have been deceptive. Most are totally fine with it!

Pros

Hubstaff is one of the most outstanding activity trackers for hourly-based work. Particularly, while you are a paying freelancers hourly and considering the movement you can perceive the sum you have worked. It is easy to comprehend and simple to utilize, it isn't inclined to mishaps or bugs, you can work without stress over time being clocked and it's not difficult to get and realize about it with practically no struggles. Time has unequivocally followed the software which surveils the employee movement and takes screen captures, you comprehend what individuals are chipping away at, and when! It makes your activity amazingly productive. The efficiency score is refined into a fundamental keyboard and mouse movement however it is the most un-intricate and clear technique to follow action and it assists the management with checking the comprehensive picture. There are heaps of blends and the assistance is awesome. One savvy thought is the day-to-day notice email that is sent with time worked, and level of activity.

Cons

Hubstaff at times adversely affects productivity. Representatives should recreate activities to work the entire hours, regardless of whether they can complete a venture quicker. I find the date selection genuinely burdensome and furthermore find it hard to recall where the specific reports are that I would like. Hubstaff ought to offer more customization choices to tweak the working of the application as indicated by the environment/nature of the workplace and work for instance setting a dormant break, screen capture recurrence, and so on. Our work is reliant upon the web, however, when the web is off, it actually tracks time, albeit the group isn't working around then, so there ought to be a choice to change these settings. The time fizzles when you utilized Hubstaff on your phone, and of the time it didn't match up with the Hubstaff on your PC. The screen capture is an excess of in some cases multiple times in succession without notice might save undesirable screens as well.

Miguel A
Overall rating
  • Industry: Industrial Automation
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent Platform

Reviewed on 16/05/2023

Excellent eexperience, support is great and very kind people.

Pros

Very easy to set up, intuitive, brings me the data that I need for my management.

Cons

I would like to be able to set up secret tasks that only owner and team member can see.

Alternatives Considered

TrackingTime, WebWork Time Tracker, and Clockify

Reasons for Switching to Hubstaff

Value, references from friends, demo time.
David
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

employee monitoring made so easy

Reviewed on 27/04/2023

using the application has increased on employee productivity since they are aware that they are monitored remotely

Pros

using Hubstaff had made it so easy to monitor employees remotely, i like the online time sheet and attendance. i recommend the application since its so easy to use

Cons

its time-consuming since you have to capture data manually every time this needs to be improved to be provided good services to uses

Ruth
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Hubstaff makes managing our VA a breeze

Reviewed on 08/05/2023

Easy to use. Fits our needs of managing a single VA quite nicely.

Pros

We can easily track our VA's daily activity to see which tasks she has worked on and for how long. Plus,Give her a list of tasks to complete along with detailed instructions.

Cons

We have been using HubStaff for about a month. So far we are happy with the features we've used.

Cam
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very satisfied with Hubstaff

Reviewed on 21/04/2023

Overall we are very satisfied with Hubbstaff. I was worried that it would make remote employees uncomfortable, however it has worked well and productivity has gone much higher. Highly recommend.

Pros

Ease of use to track remote employees, payroll is very straightforward since it does all the calculations.

Cons

At first, some of the functions were a bit confusing, but we are learning as we go.

Tia
Overall rating
  • Industry: Graphic Design Software
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Time Tracking and Invoicing Software

Reviewed on 16/07/2020

Easy to navigate, easy to learn, many options for invoicing, many options for tasks/clients/projects.

Pros

I use Hubstaff daily to track my clients, tasks, and invoices. They're always there to help and very easy to work with. 100% recommended for any virtual workers!

Cons

Sometimes I need to make adjustments to time entered and it won't allow me. But I've found a work around and I'm sure this will be updated soon.

Alternatives Considered

Asana

Reasons for Choosing Hubstaff

More options better pricing.

Switched From

QuickBooks Time

Reasons for Switching to Hubstaff

I loved the trial and it does everything my business needs.

Response from Hubstaff

Hi there Tia, glad you find Hubstaff easy to use. Don't hesitate to email our team at suppo[email protected] if you need any help. Thanks and always be safe.

Verified Reviewer
Overall rating
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A honest review for Hubstaff - Time tracking app

Reviewed on 08/07/2021

It has it flaws, but in overall we like using Hubstaff because of all the options it provides.

Pros

The best thing that we've found out in Hubstaff that by adding the tasks in Asana they can appear in the time-tracking app. Also after doing the tasks the work time automatically gets posted in the Asana. That's a time saviour.

Cons

Some terms are different from the other apps and at some point, it's very strict that you can't put down custom task/to-do names in the app itself where the time would still count like in Toggl.

Alternatives Considered

Toggl Track

Reasons for Choosing Hubstaff

This app has screen tracking, better integrations.

Switched From

Toggl Track

Reasons for Switching to Hubstaff

This app has screen tracking, better integrations.
Benjamín
Overall rating
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Hubstaff is a very cool and light tool for time tracking

Reviewed on 25/03/2019

As a time tracking, payment management, and employee monitoring software, Hubstaff does a great job. It does help many companies keep track of their employees and is pretty comprehensive and even fun to use (when you look at it form the browser). Aside from the archaic Windows app, which has many problems, I have no complaints.

Pros

I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.

Cons

I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.

Lady Marie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Unlock Efficiency & Maximize Productivity with Hubstaff Software!

Reviewed on 01/01/2023

Yes, I have had a great experience with Hubstaff. It is one of the most efficient and easy-to-use management tools that I have ever used. The web-based dashboard makes it very simple to track employee hours, projects, tasks, and more in one central location. Additionally, the reporting capabilities make it easy to review progress and identify areas of improvement. The customer service team has also been very helpful and responsive to my questions. All-in-all, Hubstaff is a great tool that I would highly recommend.

Pros

My team really appreciated the intuitive user interface and easy to understand features of this software. We found it very helpful in streamlining our workflow and making tasks easier to complete. Additionally, we liked that the software was highly customizable, allowing us to tailor it according to our specific needs. Furthermore, the customer support team was available 24/7 which provided us with great peace of mind. Overall, we found this software to be a great solution for our business needs.

Cons

The pricing of the software is on the high side, and some of the features appear to be a bit advanced for my needs. Additionally, I find the interface difficult to navigate and understand at times.

Le-an Lai
Overall rating
  • Industry: Publishing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great for online teams

Reviewed on 17/09/2018

Great! It's amazing for the team but needs more options for the manager to be able to easily track employees with whatever variable that is needed.

Pros

I love how it's so easy to use for any new team member. I can also teach a new manager quickly on how to track those who are below them.
It's also great that I am able to calculate pay easily, and see who has been actually performing the least when online.

Cons

The biggest thing I would love to see is being able to easily check if someone has been adding/modifying their time too much. In the old software that we used, I can easily open a calendar and for each employee, check how many hours was working on the computer, and how many hours were done offline/tracked by the app. I have to go through one by one before actually catching someone who is violating company policies.

Another one would be instead of having the checkbox portion of idle time when people have been away from their computer, make it a radio select where they have to choose whether to keep or delete it. This has caused so much confusion with our team when we started, and would greatly help in making sure that their time is logged correctly.

Response from Hubstaff

Hello! Thank you for your review. In regards to being able to easily check if members have been editing time manually, we do have a report section dedicated just for that. It is called "Manual Time Edits", and you will be able to see exactly which time was edited manually instead of tracked with the time tracker. As for the idle time features, we would love to here more about your feedback and suggestions. Please feel free to contact us directly at [email protected] and let us know!

Verified Reviewer
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Excellent Monitoring Tool for Employee Working Remotely

Reviewed on 13/02/2023

Compared to other time tracking software, HS is not overly cumbersome to use, which is one of the aspects that I appreciate the most about it. Because it does not make heavy use of a computer's resources, a company who seeks employees who have computers that are not very powerful can easily require those employees to use Hubstaff without encountering any complications.

Pros

The time-tracking and employee monitoring tool Hubstaff is widely considered to be among the best available. Since I started using Hubstaff, tracking the amount of time that employees spend on a project has gotten much simpler for me even if I do most of my work remotely. Even when there is no internet connection, Hubstaff is able to measure productivity and keep track of the time employees spend working.

Cons

Although Hubstaff is heading in the right path, there are occasions when the notifications do not reach in a timely manner when we utilise Hubstaff with the Chrome extension. In addition, if a user forgets to start the tracking button, Hubstaff ought to offer the user a gentle nudge in the form of a reminder.

Response from Hubstaff

Hello,

Thank you for providing us with this review of Hubstaff.

We are happy to hear that you are satisfied overall with what our platform has to offer.

There are already time tracking reminders implemented within both the desktop time tracker and the Chrome extension. For more information about that particular feature, we do have the following time guide on our knowledge base - https://support.hubstaff.com/reminder-track-time-start-timer-desktop-application/

Ray
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Cenedex Software Solutions - Hubstaff Review

Reviewed on 04/06/2019

Hubstaff has been our preferred platform to track all of our employee hours and tasks for a very long time, and we are extremely happy with the results in helping us organize our work flow and management.
We have been able to realize the ease in a long standing promise of transparency to our customers by sending frequent, detailed reports on the hours of developers on client projects.

Pros

We especially love about hubstaff is the newly released "Hubstaff Tasks" function which allows us to track the task along with the time taken for each user. As a software company that prides itself in transparency, our clients truly appreciate seeing how their money is spent, and Hubstaff offers them the perfect easily-exported PDF files.

Cons

Rather than what we like least, we recognize that each platform is a growing and developing business, and Hubstaff has show us that they are constantly improving to meet customer needs.
To this extend I would love to see these improvements in the next major update:

1) To be able to connect one-single project to multiple integrations at a time, for example to Hubstaff Tasks as well as Quickbooks.

2) To be able to upgrade a single user or owner to a higher plan, so as to take advantage of the higher tier benefits.

3) To be able to edit Immutable times from external integrations, in the case of Human error in selecting projects or Tasks.

Richard
Overall rating
  • Industry: Publishing
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Good time tracker for individuals

Reviewed on 15/09/2018

I needed more flexibility in specifying date ranges than I had in the previous time tracker I was using, and Hubstaff delivered! It's not perfect--and sometimes it's frustrating--but it's nevertheless indispensable to me.

Pros

* Apps for OSX, iPhone
* Perfect for individuals
* Allows reports for customized date range

Cons

* Website is often confusing: always have to look around to find the right page for creating a customized report
* Task durations are only downloadable in hour:minute:second form, which makes it cumbersome if you're importing into a spreadsheet and still need to convert to decimal hours (e.g., convert 1:37:17 to decimal)
* Need to enter tasks when setting up a project: can't enter them in the process of entering time. Would be nice to be able to type a task in the dropdown, have the page display an alert ("Do you want to add the task 'Drive to customer site' to the project?"), add the task to the project, and update the drop-down.
* Would like the option for more flexibility in manually entering times, e.g., if I'm doing something from 9:00
a.m. to 9:38 a.m., and I realize that I haven't started the timer, give me the option of manually entering 40 minutes before 9:40 a.m., even if it's not yet 9:40.
* In general, need more configuration options (see above).

Jason
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Love me some Hubstaff

Reviewed on 20/07/2020

Pros

It has revolutioned the way that we manage our employees. It's amazing to be able to see granularly what they are doing so we can manage them more effectively and have them use their time more productively.

Employees waste time, let's face it with Facebook, cell phones, lots of other stuff is distracting them and wasting you the owner ofyour companies time, give them an inch, they will take a mile. Let's keep honest people honest and let them know from the beginning, if they are here to work, they are here to work and not to waste any time!

Cons

None really, I love it. It has met and exceeded all of my expectations.

Alternatives Considered

Time Doctor

Reasons for Switching to Hubstaff

Perceived ease of use

Response from Hubstaff

Hi Jason, we appreciate this! Thanks and stay well.

Daniel
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

My review

Reviewed on 27/11/2018

My experience has been fine with Hubstaff. I do wish it integrated with payment processors easier. Our company uses JustWorks, PayPal, etc. to pay employees and they have to manually enter the time from Hubstaff to calculate how much they earn.

Pros

I like how easy it is to track projects and prove my activity level is high enough. I also like how you can see if your employer tracks URLs, apps, or Screenshots in case something sensitive is on there (for example, a screenshot of you talking about someone else at the company or bank password).

Cons

I do not like the UI at all on the mac app. It is dated and does not even show the start button if the window is too small. I also do not like the idea of tracking URLs, apps, and screenshots, though I understand why a company would want to. I prefer review of an employee be done upon their performance on what they should be doing and trust them with the rest. Although if an employee breaks their trust, then I understand tracking them more.

Response from Hubstaff

Hey Daniel, great points. We also believe in trust and don't recommend an employer solely depend on Hubstaff to measure performance. Nothing can replace open communication and thoughtful feedback, so activity scores alone and other tracking measurements should be a piece of a larger system of evaluation of performance.

Patricia
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Hubstaff is a great payroll tool for small businesses and beyond

Reviewed on 15/02/2022

Best one we have used so far

Pros

The software does a great job of integrating users in tasks to be completed as well as tracking their time on the computer.

Cons

More than once the system has not allowed users to clock in their time and it has to be manually input by management. Also the time tracking cannot be customized to your payout schedule.

Response from Hubstaff

Hello Patricia,

Thank you for providing us with this detailed review about our current offerings.

Working on different tasks and allowing time tracking on various devices for those is one of the main aspects of our application, and we are always looking at ways to improve our offering, in that regard. We are happy to hear that you are happy with what we currently provide.

Regarding the issues that you've had in the past, in terms of team members being unable to clock in time, there could be a number of different reasons for that to be the case.

The best thing to do, when this situation arises, is to get in touch with our support team - either via live chat through the www.hubstaff.com website, or via email on [email protected], in order for us to troubleshoot the issue for you and ensure that it doesn't happen again.

Our live chat team is available for support 24 hours a day, over the weekdays, and response to emails typically takes less than a business day.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

It does the Job, and does not interrupt

Reviewed on 21/06/2021

It's great, just the right tool for the job, and I barely feel that I'm being monitored, it takes your mind of that and just gives you enough space to focus on your work.

Pros

* It's a great productivity tool to have for a company who want's to manage their employee activity tracking with ease.
* Easy to setup specifically in the employee's side.
* Does not require much resource, you'll barely feel it running on the background even though it takes screenshot of your desktop by the minute, so you'll never get interrupted by it.
* Accurate activity & time tracking
* Smart features, like when an employee is inactive for a certain amount of time, it will pop-up a prompt informing the employee that he/she is already inactive, when you get disconnected from the internet it will still resume time tracking, but the activity tracking will halt and it will sync back once your connected again.

* Frequent updates, which in turn addresses any existing bug in the software.
* Cross platform

Cons

* An occasional automatic-stop-time issue, it rarely happens, but when it does, it's a huge hassle.
* Automatic logging out issues, these are knit-picked issues really, and future users might not experience this anymore due to frequent updates done by the hubstaff dev team.

Naveen
Overall rating
  • Industry: Newspapers
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A Comprehensive Time Tracking and Productivity Tool

Reviewed on 09/02/2023

I recently had the opportunity to try out Hubstaff, a time tracking and productivity tool that helps teams and businesses better manage their time and resources. This review will cover my experience with the product, its features, and my overall impression.First of all, Hubstaff is incredibly easy to use. Setting up an account and adding members to the team is simple and straightforward. The dashboard provides a quick overview of team activity and progress, and it's easy to drill down into the details. I found it particularly useful to track how much time was spent on specific tasks, as well as how much progress was made.I also found the productivity tools quite helpful. The app has a built-in Pomodoro timer, which helps to keep team members focused and on task. It also provides detailed reports and graphs that help to identify areas for improvement and offer insight into how best to optimize the team's workflow.Overall, I was very impressed with Hubstaff. The product is well designed, easy to use, and provides powerful features to help teams and businesses track time and stay productive. I'd highly recommend it to anyone looking for a comprehensive time tracking and productivity tool.

Pros

• Easy to set up and use• Provides detailed reports and graphs• Built-in Pomodoro timer• Helps to optimize team’s workflow• Tracks time and progress on tasks• User-friendly dashboard

Cons

• Limited customization options• Can be difficult to interpret reports• No automated reminders for due dates

Amanda
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 3.0 /10

Nice for employer, terrible for employee.

Reviewed on 08/04/2021

As a user, I did not like Hubstaff at all. It causes added tension during the workday and makes you feel like you need to be staring at your screen 100% of the time. Phone/Zoom calls are not considered in their metrics. As an employer, I understand wanting to see how productive your employees are, but processes should be in place to where you know if they are doing their job naturally. Have a little trust in your employees and they'll do great work for you.

Pros

The user-friendly interface made it a very easy software to install and use. As a user, you can easily see what your manager will see and judge your productivity on it.

Cons

It's terrible being monitored by mouse and keyboard usage for 8+ hours a day. Your productivity isn't measured by those metrics. For example, we had zoom meetings during the day to discuss streamlining processes between departments. Hubstaff showed that we were not working at all for that hour meeting, which skews the daily metric TERRIBLY. I also do not think it's beneficial for employers to hover over their employees strictly, but that's not HubStaff's fault.

Response from Hubstaff

Thanks for the feedback!
We understand that the tracker does not take into consideration calls and meetings.
If your job role requires you to be on calls or in meetings we recommend that you discuss it with your employer as all of the tracking requirements are fully customizable by your employer.

Thanks again!

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Hubstaff allows you to go from reactive to proactive management

Reviewed on 26/03/2019

Overall I've been quite happy with it and have yet to find a tool that is as useful for time tracking.

Pros

Most time tracking software doesn't give you the depth of data that Hubstaff does. They justify this by saying that "if you can trust your staff, no monitoring is necessary". The reality is that remote teams have a hard time staying on top of who is working on what and who needs help. PM tools only go so far, but seeing where staff are struggling in real time allows us to be pro-active about priorities and getting everyone the information they need to get the job done without having to wait for them to ask.

Cons

There are some minor issues, like no currency conversion on staff pay rates. This negates the value of a lot of the reports when running an international team. I often wish the integrations with PM and accounting tools went a bit further so that time data could be pushed to those to get reports outside of Hubstaff.

Mackie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

The most robust, one-stop-shop for time tracking especially for remote teams

Reviewed on 05/04/2023

Using Hubstaff has been exceptionally easy across the board. It is an asset for our company to see project profitability, team member hours, and manage time off for a fully remote company. The customer service with Hubstaff is superb. Highly recommend the app!

Pros

The customer service at Hubstaff is second-to-none. They are super responsive and attentive to our account. The clarity in the dashboard and ease of use of the app and online tracking tool is superb. It was extremely easy to implement in our team and get team members onboard for utilising the app through the use of badges and "friendly competition".

Cons

The fact that PTO doesn't count towards the total weekly hours for a team member, which is should so that we can see the team member's weekly hours inclusive of PTO.

Alternatives Considered

TimeCamp, Time Doctor, and DeskTime

Reasons for Choosing Hubstaff

More sophisticated app, more flexibility, better dashboard. Easier to implement across a large organisation.

Switched From

TopTracker

Reasons for Switching to Hubstaff

Great competitive price for what you get. Great customer experience. Great interface.