inFlow Inventory Reviews

Technical support is quick to respond and communicates clearly. User interface on the desktop version is very clear and easy to use. Showroom access helps efficiency.

Having to pay for increments of 5 user subscriptions at a time. Meaning that one person needing to be added will cost you adding 5, leaving 4 licenses unused. Showroom needs an "add to cart" button. Currently, you just increase the quantity, which works fine, it just confuses people new to the process until they get the hang of it. It also leads to people adding things to their cart that they did not mean to add.

It is not very expensive & simple to use which helps you organize your inventory systematically.
Customer service is also very helpful & responsive. The interface runs smoothly without hanging & meets its functionality without hassle.

The system is great for a small business run but some flexibility in customization options really help to overcome limitations & make it more compact & robust.

Simple to use, covers basic needs for a small company, quick to get started and learn. Customer service is EXCELLENT and they help to figure out ways to get what you need out of the platform. The price point makes it easy to start using and you can add modules as needed for nominal extra cost. There are simple .csv uploads and downloads to help every day with placing a lot of orders or uploading BOMs.

As a company grows, it can be limiting. The audit trail for changes that are made to PO's, work orders, etc, is pretty basic and limited to a name and date. You have to figure out what changed by comparing versions. No revision control on BOMs, item records, etc. Though there are many note fields that can be used to document these details in a non-regulated environment.

The ability to have many types of inventory and pricing in CAD & other currencies.
The pre baked different ways an order can be printed, invoice, confirmation, pick list, box label

I cannot figure out how to make an inventory report that excludes items with zero inventory on hand.
The software is missing the ability to easily print out a list of available products that i can hand to a customer.
In order to have such a list, I must export to excel and manually remove any items with zero or negative inventory. Its a huge time sink

I love that I can use images and add barcodes all in the same place. It is so easy to use and even easier to teach others how to use it. I also like that I can get reports on how many items we’ve sold and to whom. The apps have come in handy so often, because when we did an inventory check, we were able to go around using the mobile app rather than having to go back and forth between the computer and the shelves. This app made life a lot easier, and support was so helpful during the few times we had issues.

It’s a tad pricey. In order to get the mobile app, you have to pay. This includes permission for two people to use the program. However, this includes support, which is definitely worth it. We would prefer to also have the option to have the inventory stored on our devices rather than just in the cloud, but if we changed to the inFlow On-Premise, we would lose our mobile device compatibility. We would be willing to pay a little more over the already-pricey cost to have the option to have it cloud-based and on our devices.

I really liked the overall layout and looks of inFlow. The design is clean and makes it fairly easy to find what you're looking for. Although it took me a little bit to figure out, I did like the way that parts were able to be "canned" into a finished good. This made overall organization of the inventory easy. I also liked the variety and customization of the labels generated with inFlow. It could fit anyone's needs in that arena. I also appreciated the helpfulness of the person who demo'd the product to me. I can only imagine how helpful the other support members are.

My bosses really prefer a very very detailed invoice, and they had a difficult time making that happen. They felt like it wasn't easy to make the estimates as similar to our old system as they would've liked which is ultimately the reason we are continuing our software search in another direction.

It is comprehensive in terms of data retention of all inputs, with a wide variety of inputs. Re-order levels is good and tracking history and ability to transfer directly to accounting is great.

The fact that it is not easy to adjust the invoice look and the Excel transfer sheet for evaluation. The format for invoices is not helpful in the that the total amount sometimes the the last digit gets wrapped to the next row. I have to transfer to Excel to make a correction. Annoying. Excel export format the columns all need adjusting to capture the data in the columns. Also very annoying.

The inFlow Inventory program was quite easy to learn and compared to other inventory management software, really affordable. It also had the ability to integrate with Magento or Shopify for when our business client was ready to move into online sales and the ability to use barcoding. There were a number shortcuts in the program which was quite useful for a small business with inventory but with limited operations staff. For example, through the Vendor list, low stock can be identified with the Suggest Reordering feature. We found it was a fairly robust program for our small business client, but also easily installed, customized and managed with a fairly flat learning curve to run it with success.

The only major downside to the desktop version of inFlow was its inability to integrate with an accounting program. Although the reporting capacity gave all the information that was needed for management and financial meetings, the information had to be exported out of Inflow and imported into the accounting program manually. The cloud version of inFlow has this ability, but the desktop version did not. There was also no Mac version available.

PERSONALLY LIKE THE LOCATIONS FEATURES AND SUB-LOCATIONS, EASY TO ASSIGN ASSETS TO THEIR APPROPRIATE DEPARTMENTS AND USERS. I ALSO LIKE THE FEATURE TO ADD IN YOUR OWN TABS AND FIELDS.

I WOULD LIKE FOR THE SHOWROOM TO BE ABLE TO BE SPLIT INTO SEVERAL OR VARIOUS SECTIONS....SUCH AS BEING ABLE TO FILTER ONE DIVISION FROM THE OTHER, POSSIBLY HAVING INDIVIDUAL SHOWROOMS FOR EACH DEPARTMENT SO THAT WE CAN MAKE IT EASIER TO FILTER EACH DEPARTMENT'S ASSETS AND HAVE THEM BE SHOWN ONLY FOR THEIR ASSIGNED USERS WE INVITE.

WE ARE NOT USING THIS SOFTWARE OR THE SHOWROOM FOR CUSTOMERS, WE ARE ONLY USING IT FOR THE STAFF AND HAVING 1-2 EMPLOYEES (MYSELF AND ONE OTHER) POPULATE AND USE THIS SOFTWARE ON A DAILY BASIS. WE WOULD LIKE TO HAVE EACH DIVISION/DEPARTMENT'S MANAGER(S) BE ABLE TO VIEW THEIR OWN STOCK VIA THE SHOWROOM AND BE ABLE TO POSSIBLY EASILY PRINT OR UPDATE THEIR AREA/DEPT BY PRINTING OUT A PAGE VIA THE SHOWROOM AND HANDING ME AND THE OTHER INFLOW USER SO WE CAN UPDATE THEIR STOCK ON A WEEKLY OR BI-WEEKLY BASIS. SOME AREAS NEED TO BE UPDATED MORE FREQUENTLY THAN OTHERS.

The ease of viewing product usage to determine min & max levels.

I really do not have an answer for that.