Flipcause Reviews

The dashboard is clear, with intuitive UX and has everything our project leaders need to raise funds and manage their payments. I also appreciate the reporting system and ability to manage donors directly. The platform is always improving, their support team is always quick to reply AND to follow through.

Getting some of the graphics to fit was tricky in the beginning, but as they have grown, the glitches are now few.

I have nothing positive to say about this company!

We never got it to work. We paid for it for 2 years and now that I'm trying to terminate the 3rd year that I did not request, I am being given the run around.

Flipcause appealed to our small nonprofit because of the number of features available for its very reasonable price. We had been using multiple services to get the features Flipcause offered all-inclusive, so making the switch alone saved us time and money. The biggest sell for us was the inclusion of website design and hosting via Weebly. We were in the market for an updated website, and had been intimidated by the prospect of doing it ourselves, or the price of hiring someone to help us make the switch to a new format/platform. Flipcause made it easy and affordable. We could not be happier with the new site and the simplicity of the Weebly interface! In addition, the fundraising arm of Flipcause is user-friendly and the fees are reasonable. We have moved our event registration over to Flipcause and we are not paying nearly the same percentage of fees we paid with Eventbrite or PayPal!

It is easiest in retrospect to import all existing payment and database information at once, versus in stages which is how we went about it. I wish there was more automated features for contact outreach and emailing, but this isn't something we had with our prior platforms, either.

Flipcause makes it quick and easy to set up professional landing pages for each fundraising campaign. We have been able to run several successful campaigns to help us navigate the uncertainties caused by COVID-19. The customer service and support is wonderful! They are always able to help and show us tricks and tips to better use the software to meet our needs.

Occasionally there are phrases/terms that we'd like to be able to change (e.g. on a landing page or a receipt) to better match our organization's vernacular. But that is a very minor concern, we are truly very happy with the software.

We have been using Flipcause to manage our website, donations, payments, and events. The program and service has been a huge help and customer service is a great time saver on those busy days when you need something posted/done and don't have the time to get it done.

The reports could be a bit more streamlined and easier to arrange. I need basic info like name, contact info, their registration type, or donation amount, etc. I would also like to see how many registrations a person has instead of seeing their name 10 times in a list. Its very time consuming to condense the lists to use at check-in/to track donations/registrations.

The best thing about this software is that it has helped organize our financial collection efforts. Before , our website could not process payments. Little did we know that we had many people that were willing to join our group, donate to our cause, and provide feedback. Flipcause has helped us with these passive collection efforts, increasing our donations dramatically. Is this the only thing I love? No! The volunteer management, communications, and reports are all worth a review in their own right. Their staff is very talented and responsive.

Some screens, when selected, take the end user to some redundant screens (Eg., the volunteer signup page has two stops that are not needed). All features can be customized and the options are sometimes not in intuitive locations... but their staff is always there to help point you in the right direction.

The access to a technical support team to help set up campaigns

Trying to figure out how to create the reports I need.

The Flipcause team made it easy to transfer to the new platform and onboard all our important features like a website redesign, swapping over recurring donors, establishing a membership program, and creating an events marketing workflow. Among many other important capabilities that allow us to house nearly all of our vital services under one roof for the first time. Of course transfers of this magnitude are gradual and take time, but the Flipcause team has always been accessible to help answer questions and provide timely solutions. I honestly can't believe such an incredible software and support solution exists for an affordable price. It makes running a nonprofit not only possible, but feasible and enjoyable.

I wish Flipcause had more mailchimp integrations, so that syncing new members and cancelled memberships happened automatically.

I love all of the features Flipcause offers. When I decided to go with Flipcause, the customer service walked me through every step of migrating away from our WordPress platform to Flipcause. The website looks wonderful, my volunteers are using it and I much more confidence in my role as a website/donor manager!!

I can't think of anything at this time.

Everything about the process has been easy or easy to learn with the help of my tam when portions are new to me.

NOTHING! This space wants me to put down at least 40 characters but what can I say? I have never had a problem with the software or the people behind it. I feel ther is no need for improvement at this time. My needs have been easily met!

Flipcause is easy to use, intuitive, inviting, well designed and great for the overall small non profit user with great customer service support.

Flipcause does not yet have some of the functionality of the larger CRM software, but what they have done they have done well. I look forward to the increasing capabilities.

I love Flipcause because you can help build a new website or a new page if that is what is needed... the customer service has always been phenominal and I recommend this software to anyone who needs it. I love the fact that I can call and say I want to learn how to do this and they help with this too. I also love the fact that you do your own credit card processing because that is one less thing I have to handle. Flipcause handles this for me and I highly recommend Flipcause for your website and credit card processing needs.

I would love to have more in depth reporting features for Flipcause. I can work with what they have but would appreciate it more if I had the ability for more ease in reporting capabilities Other than that, I cannot think of anything else that I would love to have changed.

Very easy to learn not only the Flipcause functionality but also to manage the website completely in-house. For a basic product, it is very robust.

I wish there was a newsletter feature built-in so that we did not have to export CRV files to then import into another platform such as Mailchimp. I would love it all to be under one roof. I also wish that there was a Quick Books interface. I have figured out a system to periodically transfer funds, then record all transactions manually in Quick Books but it is time-consuming and clumsy.

The Flipcause "Success Team" got our website developed, with a fundraising platform linked, and published within about one week. Although we know very little about website development, we were then able to make simple modifications to the website on our own. For more complex modifications, their team is very responsive to requests.We especially like their approach to pricing: Annual fee based on size of organization when you sign up. They don't penalize you for growth; annual fee is fixed for future periods.

We have found that the time to transfer funds raised through the platform to our bank account is longer than the promised 3-10 business days. Our experience has been more like 13 business days.

The software is easy once you figure it out. The price is good for a small non-profit.

It is very difficult to get help with customer service. Every time I use the "get help" section on the website, I get no reply. I have resulted in figuring out and doing everything myself because I cannot get any help from customer service. I've complained about this previously but nothing was done to improve it. The reports are also not easy to use to find what information you're looking for.