Calendly Reviews

Calendly is an insanely awesome product (SaaS).
1) It helped me create a profile page with a service display.
2) It also provides a personal/custom branding option. (Yes, also in the Free tier)
3) Fault tolerant and efficient call/appointment booking with email clients like Gmail and Outlook.
4) Seemless slot booking and payment collection system with integrations.
5) I love the feature of embedding their iframe in any website.
6) Also, they provide a feature to edit URLs of our choice.
7) Their real-time reporting is also efficient.

All the above points are those which make this platform unique and awesome.

There are no visible cons to this product. Everything is amazingly great, but one thing which I noticed is after booking a call, I have set up redirection to my website, which takes almost ~20 seconds. This much time a visitor/user will not stay on the page. This needs to be fixed while separating the background process from the front end. Also, I would like to see a UPI payment collector in the integrations.

There are no pros. I purchased when I purchased because it integrated with most of the software I was using; however, I did prefer a different software which is the reason why I have discontinued use and will be using Trafft.

Too expensive. No customization. I feel as if they stationed in the industry for granted and did not indulge in and attempting to satisfy the customers.

Calendly is the absolute MOST user friendly scheduling software on the internet. You can set up an appointment scheduler in a very short time, it's very appealing to the eye, and it's super easy to use for the client as well.

Honesly Calendly nails this software and is the leader in their field. I use calendly for my Graphic Design company and I use another software for my consulting firm. The consulting company's software is less user friendly, and more complicated, but it seems to have a ton of customization. Calendly doesn't seem to have this much customization, however, if you're just starting out and need ONE, TWO, or even THREE appointment types, Calendly is perfect.

I love being able to set my availability and just send a link. It keeps my calls in manageable blocks, and saves me hours of back and forth trying to find a time. I also think it's much less intimidating for a potential client to book some time via my website, than to have to email me directly about a consult.

I use Calendly for all my non-client calls because it gives me control over how far in advance and how far into the future someone can book.

I'd prefer to have more control and functionality around automated emails, but current functionality works fine for confirmations and reminders.

You can set a limit on how many of each type of appointment is booked per day, but no overall limit per week/for all events. I like to offer more timeslots as options, but without increasing the number of calls I take per week. Currently I manually block days off in my calendar as I see things fill up, but it would be helpful to have this automated.

Calendly is such a amazing tool, I can't express you how much. I was asked to find a vendor who can develop an online appointment booking system for us and I was so pissed of from the quotations that I received from the developers. But when I came across this ready-made solution, it was like a boon for me. It seamlessly integrate with Google and Microsoft's product. It handles complex logic like availability management like a game. It overcome double booking scenarios just perfectly. You can create many services and put it on your homepage provided by Calendly, just share the link and your personal assistant is ready to book for you.

No cons at all. Literally it has saved hell a lot of my money, time and efforts. I got the solution for my client on the first day itself. I have one problem though which can be improved, please add Indian UPI support for payments. Rest everything is awesome!

Incredibly intuitive both for the scheduler and schedulee. Calendly can be integrated seamlessly with other tools such as Google Calendar and Zoom. When a meeting is scheduled, there is an option for Calendly to generated a unique Zoom link for your meeting automatically.

I am struggling to think about any cons for this software. Maybe, they could improve the UX while setting up the calendar details, such as recurring events. I thought most setup UX was doable, but some supplementary visualization would be helpful.

Calendly takes away the hassle of the back-and-forth emails prior to scheduling meetings. It is easy to use and easy to set up. It integrates with most calendars and meeting software like Zoom, Google Meet, and Microsoft Teams which is pretty much what most people need.

Integrating with Microsoft Teams can be a bit of an issue depending on how your Teams account is set up. I along with other users in my team struggled a bit when we integrated Calendly with Teams.

Calendly allow me to book all my team, I am used to patients, customers, and clients and allow me to do everything in an easy way and is easy to understand when someone is new.

Is a little expensive especially when I need to integrate all my team, but is a good investment.

I love how easy it is to set up calendly and then just make the link public for my entire team and for external vendors etc and even pre decide the time I want to spend in each of the meetings.

I want to add a feature for someone trying to book a longer time slot to be able to pick two three slots at once.

The best thing about Calendly is that it natively integrates with third-party calendars. That is the main reason why we switched to Calendly and it has increased the number of leads and clients showing up to meetings.

There are some key features we lost when switching from Acuity to Calendly. One of the main ones being the ease of use on the backend. As an admin on Acuity I was able to override and double book, but Calendly doesn't allow that. I don't think the admin settings are fully developed as they should at this point in time. Also, everything has to be canceled on the backend or else when a person declines a meeting in Google Calendar they will still get reminders if it hasn't been manually canceled through Calendly.

The feature I enjoy on Calendly the most is the calendar sync feature. As a recruiter who has multiple back to back interviews scheduled daily, this helps me to easily keep track of everything as I can simply take a peek on MS Outlook to see if my current appointment is canceled. This makes it so much easier because sometimes I get so busy that I don't even have time to go back to the Calendly webpage to reload to see if anyone cancelled. I find Calendly to be very user friendly as well, it is so very easy to send a link to candidates for them to schedule their own interviews as opposed to calling them individually to get them scheduled, so this helps to save a lot of time! They can simply choose the most convenient time for them and can easily reschedule should something arise, without having to go through you as the recruiter. In addition, I find that candidates do appreciate the built in reminder feature because sometimes they do forget about their interviews and a simple automated email or text message reminder does wonders so they aren't caught offguard when called for the session. I mostly use the "Scheduled events" section on a day-to-day basis, and an added sub-section I really like is 'Past' which shows every single scheduled event you had since your first scheduled appointment- so you can't lose track of your schedule history. I also like that everything is recorded, from the date the interview was scheduled, to when it was rescheduled or cancelled.

Based on what I do access Calendly for, I really do not have any cons. All the background configurations are basically pre-organized by the company I work for, so I haven't had the chance to experience any cons. Thankfully!

I think once you get acclimated with Calendly it is very easy to use. They make it so that you can manage your availability with easy, "mass apply" settings to different appointment types. I also really appreciate that you can have many different types of appointment types, we do different types of meetings and so we can set individual parameters with specific types of appointments. I think it is also valuable to be able to have both public and "hidden" appointments for your individual needs.

I do feel they could develop more direct app integrations, rather than making apps go through a Zapier integration. I personally don't love using Zapier, but I do appreciate being able to integrate the software with things I commonly use.

If you have a complex schedule or need to manage a complex schedule for someone else, Calendly will be an exceptional asset. The ease of use is wonderful, as is the setup process.
It is optimized for online scheduling however it's suited for in person scheduling as well.
Rescheduling is dramatically easier with Calendly.
Features a client portal, reminders, automated scheduling, team or group calenders, notifications and alerts in real time, and convenient mobile access plus payment processing via third party integrations.

The one thing that really hinders me are the meeting location options and how they're set up. In person and phone/ video can't be included in the same meeting type.
The only other con I've experienced thus far is the customer service and the lack of ease in contacting an actual customer service representative vs the incompetent chat bot.

Scheduling appointments with clients and prospects is much easier without the need to email potential meeting times/places/methods back and forth.

I like that clients can choose whether to call or use one of several video conferencing methods (ie Zoom or Google Meet or MS Teams), all within a single appointment type. Other products I have used do not have this option and require that multiple appointment types be created to allow clients to choose this.

Calendly is ubiquitous enough that many third party vendors integrate with them. It also works well with Zapier for those vendors that do not directly integrate.

I would prefer not to pay a monthly subscription, but most of their competitors also charge a subscription fee and the ones that don't are less capable, so this is a necessary expense.

I wish it were possible to also choose an in-person meeting from the location options, rather than just between phone or video. I had to create a separate meeting type for in person meetings, leading to redundancy in the appointment listing.

Calendly is simple, clean, and a MASSIVE time saver. For what a few hours of a VA might cost, Calendly has paid for itself after the first few bookings.

It's very easy for the client to use as well, it's not cluttered like some other scheduling software programs are, and having an APP is solid gold.

I love being able to get real time notifications of appointments and cancellations and handle all of that from my phone when necessary.

The ability to customize availability and create multiple availability calendars for different events is another brilliant asset.

I can integrate with PayPal and take payments for appointment bookings, it's simply brilliant.

Workflows are a useful tool, but still feel a little bit clunky. I like that they are there, but setting them up could be a little bit smoother.

mind you, perhaps I'm comparing this to something like Zapier which is an incredible task management software.

My favourite part of calendly is the ability to set a variety of appointment types, and even include paid appointments which all integrate directly into my calendar

I'm not sure there is a con here. I wanted group scheduling for meetings, and now they have it - even though I haven't used it as yet.

I love the simplicity of Calendly both on the front end and the back end. My clients can book through a Calendly link that takes them to a professional looking booking page where only my available times can be selected while my personal information (calendar appointments and such) is kept private. On the back end, it is easy to create various kinds of events and include in them features such as booking questions, FAQs and various other information and options.

I have yet to find anything about calendly that i don't like. One place they can improve is to allow clients to book recurring events without having to answer the scheduling questions for each booking.

The User Interface is really friendly, and that makes everything very easy to accomplish. Since the beginning, the power of calendly was very easy to use. I could do complicated scheduling setups without having to know all the ins and outs, screens, menus of calendly. I cannot say this of many software tools, to be honest.

What I still do no understand why it is not allowed to be done is that sometimes I want to allow to be booked although I have other calendar items scheduled. I should be allowed by calendly to purposefully allow double booking on my calendar, given a set of rules.

Calendly solves so many challenges, for me, my team, and even for our prospects and clients too. The back and forth of looking at calendars, sending days/times of availability, having time zones misinterpreted, the times sent have since been filled, etc etc etc are no more. This is a HUGE time and headache saver!! Not to mention, they’ve added so many incredible integrations that anytime our clients have semi customized needs around scheduling, Calendly is always the first place we check for a solution - and 9 times out of 10 it’s a perfect fit, for a fraction of the cost of custom developing something.

It’s so hard to put a finger on anything I would improve. Ive been using Calendly for years and didn’t realize how robust some of the integrations were and have become, so maybe some additional education around those would be super beneficial to users like me who didn’t even know how much more they were missing out on.

Calendly does exactly what you need it to do: it takes scheduling a meeting with someone down from a 6 or 7 email affair to a 1 or 0 email affair. This is transformative. I can simply send my lunch URL to someone and let THEM book a date that I can guarantee is up-to-the-minute accurate, ask the questions I want to ask (where should we eat?), and gather additional contact information, all without the risk of it getting lost in the shuffle.

I did 135 networking lunches last year, entirely powered by Calendly. It's brilliant, because it ends in the result we all need: a mutual calendar invite that we both agree works for us.

Add things like buffer times, clever event types, and linking up with my contacts with Zapier and man is this the easiest $8/mo I could ever spend.

Nothing. It's basically perfect.

I wish that, when using someone _else's_ Calendly to book, it'd look at my schedule and black out bad dates, but that's a nit to pick. I'd also like it to auto-advance to the next available window if there are no more dates on the initial screen.

I absolutely love this product and have been using it for over 3 years. I introduced it at my last corporate workplace and switched all recruiters over to using this product instead of calling and booking in candidates for interviews - we simply sent over a link and they plugged time into our calendars! The functionality and emails you can send to the people using your link are also super helpful.

They introduced a fee to pay, I always have stuck to the free version which has been great for me. I wish you were able to book in multiple time durations and not have it split up, also I wish that you could integrate it with more platforms such as Wordpress.

TheThe best thing about Calendly is the ability to set schedules for specific event types! You can set blackout dates, available times, control meeting lengths, automatically add buffer time, limit the number of events scheduled for a single day, and more. This is perfect for setting up live events or meetings on an ongoing basis, but giving yourself enough heads up and flexibility to be in control. You basically give prospective customer the freedom to choose a date and time--but ensure that it fits in your schedule, too. Use this to schedule live demos with clients, training events, or even webinars. It's a great tool, especially for small sales teams that need a controlled flow of sales calls/demos.

Calendly is restrictive in analytics; for instance, I can't easily see how many people clicked to schedule an event, but didn't follow through. It's also difficult from a user interface standpoint. I find myself looking for settings and menus that are hidden within the slick, clean interface. On the scheduling side, it's pretty easy for clients to schedule events, but you can't customize the date picker--and that's really unfortunate, because I'd like to use it in more places but can't customize the look and feel or functionality.

Most appointment schedule tools offer similar features, but Calendly's prices are much sweeter. Perhaps other software offers more bells and whistles, but I wouldn't know because Calendly does all I need it to do for about 1/3rd the price

I'm not sure yet. I wish I could have all the different type of offerings on one schedule. Right now if I offer appointments at one site they have to be in a separate calendar from another site because I need to make sure I'm physically present at the site and set the calendar up for those dates only.

Minimizes the hassle of setting up a conversation and has saved me a lot of time & mental bandwidth!Simple UI/UX, been using the tool for 4+ years now.Customizable workflows are a great value add.

The pricing plans are not enticing enough to upgrade. Limited analytics offered (click-through rates, meeting frequency, day-to-day time spent, etc. can be shared with the user)

Scheduling meetings is easy, and I don't ever have to rely on coordinating crazy google calendars with people. If you are setting it up for yourself to have people schedule meetings with you, it's easy to block out times that you are available or unavailable. It's also really great if you work with teams across different time zones as it takes your timezone into account when scheduling times with person/or vice versa, overall it's just one less thing to worry about.

Another super handy feature is the ability to request certain information from the person booking time with you. This makes it easy to request an agenda about the meeting or to perhaps ask a series of questions for recurring meetings with people.

The only problem I've had is mostly user error. As the one requesting a meeting, I wish there was an easier way to add calendar events to your calendar. I have on a few occasions forgot to add the scheduled time to my calendar (the option is there, I've just missed it a few times) would be awesome if it was automagically added some way to your Google Cal. :)