Paylocity Reviews

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939 Reviews

- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good, have experienced better
Reviewed on 26/06/2024
In general, it is a pretty good payroll software but I have experienced better. The pricing...
In general, it is a pretty good payroll software but I have experienced better. The pricing structure seemed unclear and inconsistent. Hidden fees and unexpected charges cropped up periodically, which added to our overall cost without prior warning or explanation. This lack of transparency in pricing made it challenging to budget effectively and caused additional financial strain on our operations.
Pros
I would say the ease of use by employees and the how straightforward the training is.
Cons
The customer support was underwhelming. When we encountered issues or needed clarification, responses were slow and often didn't fully resolve our concerns. It felt like we were left to figure out complicated problems on our own, which is not ideal when dealing with sensitive payroll and employee data.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
we moved to Paylocity this year
Reviewed on 15/10/2024
The team is very supportive and friendly. Our implementation went well.
The team is very supportive and friendly. Our implementation went well.
Pros
The team that supports us is friendly, responsive and helpful.
Cons
WE still have hiccups in setting up approvals for PRO/timesheets that we cant seem to overcome. There a a few wrinkles in the system that make no sense to me!
Reasons for Choosing Paylocity
ADP is terrible in customer service and their products inflexible..Switched From
ADP Workforce NowReasons for Switching to Paylocity
the team was great and we did not like the interfaces as much as Paylocity's- Industry: Building Materials
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Lots of Options and Gets Everything Done
Reviewed on 19/12/2024
Good product that gets intended job done. Certainly nothing aesthetically to write home about, but...
Good product that gets intended job done. Certainly nothing aesthetically to write home about, but the features are there, although sometimes they're hard to navigate to.
Pros
Paylocity offers a lot of options for users to explore. It's nice to be able to see pay stubs, request PTO, review critical work docs, etc. all from one central hub.
Cons
The navigation could have been more clear -- some things were hard to find and not as intuitive as one would hope.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Paylocity Rocks
Reviewed on 21/11/2024
Pros
Paylocity is easy to navigate and very user friendly.
Cons
My only complaint about Paylocity is the app could be designed a little better.
- Industry: Business Supplies & Equipment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Overall good, but room for improvement.
Reviewed on 11/10/2024
Overall, Paylocity is one of the better HRIS systems I've worked with. Payroll is simpler while...
Overall, Paylocity is one of the better HRIS systems I've worked with. Payroll is simpler while still being secure and my employees also seem to engage well with the program.
Pros
Paylocity has allowed us to customize a lot about our company site/setup. I spend most of my time in the Onboarding side of things and being able to customize the onboarding tasks is really helpful.
When it comes to the Employee's side of Paylocity, it is relatively straightforward and user-friendly. The site is easy to navigate and when needed, the support team is very friendly and usually quick to respond.
Cons
There is definitely room for improvement within Paylocity. It seems like a lot of functions, features, and even naming conventions are a bit more complicated than they need to be. In the onboarding side, setting up onboarding event packets, tasks, or templates is a TOTAL PAIN. The process is cumbersome and you can't delete certain things once they're created. The builder for customizing onboarding tasks 100% needs some help and could be a lot more user friendly if Paylocity were to copy a builder-setup like SurveyMonkey.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Revealing the gems that make it indispensable for effective payroll management
Reviewed on 10/07/2024
Streamlined and adaptable. It is a solution designed for the diverse needs of today's workforce....
Streamlined and adaptable. It is a solution designed for the diverse needs of today's workforce. Comes with seamless integration minimizing manual labour and maximizing efficiency.
Pros
Unlocking the essential components of great HR and payroll practices starts with an intuitive and flexible software which has all the features for the task. Paylocity fits in well with efficient performance that aligns with our unique needs. It can easily manage complex calculations ensuring compliance with laws and deductions. Operations are carried out with accuracy ensuring both the employer and employees are happy with the results.
Cons
It will make your life easier and better. Pleasure to comment that I have no drawbacks. I find everything helpful and Up to standards.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Payroll and HR tools made easy
Reviewed on 17/06/2024
Pros
Paylocity makes all of our scheduling super easy. We have the ability to track all employee documentation. The learning portion is great as well since we can include our learning tools and create tests for understanding. Having a central place for the on-boarding process also makes it easy when hiring new associates. The entire platform is very user friendly and by far one of the best I have used.
Cons
There is nothing that I can say I disliked about the platform.
- Industry: Human Resources Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Simplicity at its best
Reviewed on 27/08/2024
It’s been great their team is very helpful whenever there are any payroll or benefits concerns....
It’s been great their team is very helpful whenever there are any payroll or benefits concerns. They offer many integration options for benefits and everify to help streamline processes
Pros
Simplicity of employeee portal and admin features
Onboarding events and checklist
Intern support from teams
Cons
UI could use a general refresh to make it much more modern
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great all in one place for employee info including paychecks
Reviewed on 03/01/2025
It’s easy to gain access to all my documents - change bank accounts for direct deposit add...
It’s easy to gain access to all my documents - change bank accounts for direct deposit add emergency contacts take requires trainings etc
Pros
It has comprehensive information about my employee profile and paystubs and earning promotions and reviews
Cons
The homepage is a little messy in my opinion
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Paylocity is Quick and easy
Reviewed on 26/11/2024
Easy to approve time changes. We just implemented and some forget to punch in
Easy to approve time changes. We just implemented and some forget to punch in
Pros
Ease of use. The app is great for quick changes.
Cons
Just having to switch to a new platform. And needing to bring my laptop home for Approvals of time cards. I am off Mondays.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
The best system switch we have made as a company to date!!
Reviewed on 21/08/2024
Pros
Very user friendly software and multifunctional to use for so much more than just time keeping and payroll services. It has a multitude of HR functions that not only engage employees but keeps everything in one place, making it easier and more convenient for both management and employees.
Cons
No direct contact info for assigned account managers.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
There is a better Payroll compnies them Paylocity
Reviewed on 03/09/2024
For 15 years our company did payroll in house we need to move to a payroll company to help stream...
For 15 years our company did payroll in house we need to move to a payroll company to help stream line out of state payroll worst mistake with using paylocity customer service is terrible
Pros
Payroll is easy to use, you can input the hours manually or upload a spreadsheet
Cons
Customer Service is terrible if you have a questions they send you links instead of calling and helping
Alternatives Considered
UKG ProReasons for Choosing Paylocity
We need help with out of state employees payrollSwitched From
QuickBooks DesktopReasons for Switching to Paylocity
Unable to use it was out of our price range- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best pay roll company
Reviewed on 10/10/2024
My overall experience with Paylocity has been very pleasant and by far the best pay roll I've ever...
My overall experience with Paylocity has been very pleasant and by far the best pay roll I've ever used.
Pros
I love how you can track your hours, how you can communicate with other staff member and how you can see and request time off.
Cons
So far I cannot say there are any cons its been the best pay role app I've ever used.
- Industry: Veterinary Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Paylocity Ups & Downs
Reviewed on 06/11/2024
Intuative app that documents information & allows accurate time keeping
Intuative app that documents information & allows accurate time keeping
Pros
Easy to navigate on phone or pc
Fun community section to celebrate staff
Cons
Loading issues and errors with geofences
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Paylocity is a great tool to use!!!
Reviewed on 30/12/2023
My overall experience with Paylocity has been great!
My overall experience with Paylocity has been great!
Pros
I really like the trainings that Paylocity offers.
Cons
Some of the trainings that paylocity offers seems to repeat a lot of the same information over and over again.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Your personal employment details all in one place.
Reviewed on 10/05/2024
I used this program for approximately two years. It was easy to navigate and gave you access to...
I used this program for approximately two years. It was easy to navigate and gave you access to learning, employee org charts, employee benefits all in one place.
Pros
I liked the ease of the program and also the ability to check your 401K benefit status all in one place.
Cons
I don't have any negative comments. I loved it.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Better than the others
Reviewed on 02/12/2024
Have been using Paylocity for over 10 years and I have never encountered any issues.
Have been using Paylocity for over 10 years and I have never encountered any issues.
Pros
Easy to work with. Very user friendly. Customer service is great, you will always get the help you need and quickly.
Cons
The only thing I personally do not like is that every 6 months I have to change my password.
- Industry: Utilities
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great and Straight Forward
Reviewed on 28/08/2024
Great experience. Used it for a short time and never had an issue with it. Everything ran smoothly....
Great experience. Used it for a short time and never had an issue with it. Everything ran smoothly. Clocking in and out was easy. Finding your pay stubs was a breeze. Great app
Pros
It is a simple app. Very easy to use and does what you need it to do. Never really had any complaints with it to be honest.
Cons
I can't really think of anything. Maybe just the fact that it is a lesser known app so it is not as widely used as others and therefore may have less attention shown towards updates and such.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Paylocity last and easy to use
Reviewed on 24/08/2024
I had a great experience being able to have my time clock on my phone. Being able to view my check...
I had a great experience being able to have my time clock on my phone. Being able to view my check stubs, and request days off on my phone fast and easy.
Pros
Being able to clock in and out on my phone, viewing my check stubs, and viewing my W2's for tax season.
Cons
There was nothing that I did not like about Paylocity.
- Industry: Business Supplies & Equipment
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Review for Paylocity Highly Recommend
Reviewed on 13/12/2024
Overall I love it makes clocking in easy
Overall I love it makes clocking in easy
Pros
Its easy an convient if you forget a day you can go back and fix
Cons
that it automatically put my break time without my permission
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
User friendly!
Reviewed on 04/12/2024
I use it every day for clocking in and out and to check my paystubs
I use it every day for clocking in and out and to check my paystubs
Pros
It makes everything HR/Payroll super easy
Cons
There isn't anything I really dislike about it.
- Industry: Import & Export
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Paylocity Is a Great Time Tracking Solution
Reviewed on 12/11/2024
My overall experience with Paylocity is perfect.
My overall experience with Paylocity is perfect.
Pros
Paylocity is a friendly and easy to use time tracking solution.
I like how Paylocity's dashboard is easy to understand.
Cons
Paylocity is great and flawless. I have zero flaws.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Rancho PT Front Office
Reviewed on 09/07/2024
I loved using Paylocity at my old job and I also liked how there was a security question after...
I loved using Paylocity at my old job and I also liked how there was a security question after logging in to make sure my information was safe and it was always easy to approve my time sheets and request sick time and pto and unpaid time off
Pros
Very easy to use, and very accessible when needed
Cons
Sometimes I would login and it pop up at the home page instead of the big login page, just personal preference though
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Great app !
Reviewed on 15/11/2024
Paylocity is supper helpful I love all the navigation instructions they’re supper easy to navigate...
Paylocity is supper helpful I love all the navigation instructions they’re supper easy to navigate through love how easy it is to see hours and checks
Pros
Supper easy to navigate through, a lot of cool features!
Cons
I can only clock in through website not app
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Useful, easy to use features
Reviewed on 27/08/2024
Overall, Paylocity has been the easiest program to use for tracking time worked.
Overall, Paylocity has been the easiest program to use for tracking time worked.
Pros
Kayla city makes it easy to edit your punch time, And to include notes about the reason for the edit. This feature makes keeping easy and updates manageable.
Cons
All of the features in Paylocity beneficial and easy to use. There’s nothing about this program that I do not like.