
Sign In Scheduling
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770 Reviews

- Industry: Higher Education Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great schedule tool with a host of features!
Reviewed on 03/10/2018
I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool...
I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool to schedule meetings with my students. When I first looked for a scheduling solution, I tested out several before making a choice and I have been very pleased. There are several options out there, and both paid and free resources. However, if you seek a full host of resources then expect to pay a monthly fee, and compared to others 10to8 is a good value for sure. They have been very reliable, the support is great, and I enjoy the many features. I have seen many changes and upgrades over the past year, and I anticipate they will continue to get better over time; not to say it is not good already. Very happy with the tool, and hope they will add a full featured app for iPhone in the future. That said, I have referred many colleagues and continue to be an avid user.
Pros
Many followup tools, such as reminders to both text and email to help students remember appointment times. The schedule tool is easy to use, and there is a CRM tool that helps with notes and other details from the meeting.
Cons
There is no APP for smartphones, though they do have a web-app that allows you to access info. This is okay, but would be quicker and easier if there was a full app to access the schedule.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Decent solution for health professional looking to automate appointments and calendar
Reviewed on 31/08/2021
So far so good. I haven't had to use their help function yet, but reviews of this were generally...
So far so good. I haven't had to use their help function yet, but reviews of this were generally positive and gave confidence.
Pros
The free account option allowed us to use the software to make 100% sure it had everything required for the client and her business. It allowed integration with a number of calendars (including Mac), a payment system (Stripe although PayPal would be a nice addition), a reasonable amount of styling options (as long as you don't use the Wordpress shortcode option), and plenty of nice-to-haves if we upgrade to the paid version.
Cons
It would be good to be able to style the appointment making section further for the Wordpress shortcode option...however we can use HTML as a back-up. The lack of PayPal integration was a negative as well.
Reasons for Switching to Sign In Scheduling
Calendly's options particularly for group booking are quite limited. Acuity Scheduling is a good product (have used with other clients), but didn't have a longer term free option for us to work with the client.- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
False Advertising
Reviewed on 07/05/2019
When the rubber met the road it turns out that this software can't do 75% of what they promised it...
When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this than I can count and the stress its caused has been immeasurable. After all this time I'm still not able to comfortably use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!
Pros
To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.
Cons
The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.
Response from Sign In Scheduling
Hi Lisa,
Firstly, thank you for taking the time to write your review, we welcome all feedback be it good or bad.
We have since investigated this issue internally, as of course, we take feedback of this nature very seriously; we strive to provide excellent customer service, hence our excellent feedback that you reference.
While our sales team are adamant that they managed expectations, and discussed potential limitations with you, we would like to apologise for any misunderstanding, confusion, and inconvenience that we may have caused.
We always strive to be open and honest, in fact it's not unusual for us to advise prospective customers if we feel our solution would not be a good fit. We're sorry if you feel this was not the case in this scenario.
I would happily put you in contact with our head of sales, and or senior management team, should you wish to discuss this further. We're always endeavour to find amicable solutions where possible.
Kind regards,
10to8
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
10to8 for Psychologists
Reviewed on 30/06/2023
10to8 helps keep me organized, I'm glad I use it.
10to8 helps keep me organized, I'm glad I use it.
Pros
I have used 10to8 for about 5 years. It's intuitive and easy to navigate. The basics are done well. When I have requested service assitance the consusltants have been personable and extemely thorough. Can't think of an aspect about 10to8 that needs attention, They are proactive in soliciting feedback.
Cons
Nothing really to be critical of. I have used for about 5 years and it's been a benefit to my small business.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Functional and simple to use
Reviewed on 25/09/2020
Pros
easy to set up and easy to use thereafter
great usermanual aswell!
Cons
not found anything i didnt like about it yet
Not a con as such but too bad that google doesnt use 10to8 as their booking system on "my business page"
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Makes my life easier
Reviewed on 26/11/2020
Extremely intuitive. Makes my life so much easier.
Extremely intuitive. Makes my life so much easier.
Pros
The ease to organise ones day and to keep track of meetings.
Cons
That it hasn’t got an app. I have to use Safari on my phone, as it is now.
Alternatives Considered
CalendlyReasons for Switching to Sign In Scheduling
Easier to use and a free version up to 100 appointments.- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
An easy way to manage scheduling
Reviewed on 24/07/2023
Easy for users to use, with a good-looking layout and easy to use from your mobile device.It has...
Easy for users to use, with a good-looking layout and easy to use from your mobile device.It has allowed us to manage who is here and who isn't which is important for health and safety.It has allowed us to use the booking system to book meeting rooms more effectively.Having the sign-in screens in the reception of both our buildings allows people to sign in via their fobs.
Cons
Sometimes it doesn't sign in automatically when updated, which causes issues as people wouldn't think to check.
- Industry: Education Management
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love this program
Reviewed on 30/06/2023
Love it.
Love it.
Pros
Easy to useNo lock in contract (optional)Great admin if I need helpGreat pricing - costs me about $12 a month - excellent value for moneyAutomated messages to studentsSo many options of how to use
Cons
Basic plan - messages come from 10to8 rather than business name - but students still see it’s from my businessFor just a few additional features, plan costs can get high - but can do everything I need on basic plan
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Useful
Reviewed on 30/06/2023
Pros
I have found that I never get no-shows any more. I couldn't do without this system now.
Cons
paying, but I guess it's fair. I am used to the system
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great program for scheduling clients
Reviewed on 30/06/2023
Excellent experience. Easy to use.
Excellent experience. Easy to use.
Pros
I love the reminders that I have a meeting coming up, I also love that I am able to contact clients through email or sms.
Cons
I have no complaints. Great program. It is easy to use. I can see my appointments along with what my coworkers have scheduled for the day as well.
- Industry: Photography
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Outstanding scheduling solution
Reviewed on 13/12/2019
Outstanding! I highly recommend 10to8. I've explored several other scheduling solutions and was...
Outstanding! I highly recommend 10to8. I've explored several other scheduling solutions and was disappointed by the costs/value associated with their competitors.
Pros
10to8 was extremely easy to set up, link accounts (Google/Apple calendars) and begin getting/setting appointments. Plus, it's free solution is packed full of features!
Cons
There are tons of additional features that require a subscription, though for the busy professional, the cost is well worth the money!
Reasons for Choosing Sign In Scheduling
Cheaper with more valueSwitched From
Acuity Scheduling- Industry: Insurance Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love, love, love 10to8
Reviewed on 08/12/2022
I've had an amazing experience with 10to8. The price is very good. The appointment scheduling is...
I've had an amazing experience with 10to8. The price is very good. The appointment scheduling is easy and the reminders are exceptionally helpful.
Pros
I love the ease of scheduling appointments, the reminders and the price point. Customers can schedule themselves, which frees my time to do other things.
Cons
I don't like the fact that when someone books an online/phone appointment. I have no idea whether I should get on zoom or give them a call. I would really love it if the customer could choose whether they would like zoom or phone appointment. It would also be nice if the reviews were connected to either Google or the Better Business Bureau.
Alternatives Considered
Acuity SchedulingReasons for Switching to Sign In Scheduling
Price- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I love your program.
Reviewed on 30/10/2017
I was able to reduce my initial start-up costs by using your free version. It is also important to...
I was able to reduce my initial start-up costs by using your free version. It is also important to have online scheduling because when my community acupuncture shifts get full, I could potentially be seeing 18 patients in 3 hours. It's not going to be possible for me to take appointments by phone with that many patients as a sole practitioner. The schedule also allows me to block out time for my own appointments and meetings, so that time is not available for patients to book, which streamlines my life because I only have to look at my work schedule instead of multiple work and personal schedules. I just really like the software and I think you're providing an important service to people like me who are trying to build up a business and can't afford monthly membership fees. I am looking forward to when I have more than 100 bookings a month so I can comfortably upgrade to the paid subscription.
Pros
1.) I like that there is a free option, it's been incredibly helpful for me while starting up a new business, 2.) I like that I can create two different categories of service for individual and community acupuncture treatments, which use different scheduling methods, 3.) I like that you offer paymetn integration, although I haven't figured out how to use it, 4.) The calendar layout is nice and clear for me when I'm looking over my week, 5.) It's good that I can block out time in my schedule for things like meetings and events when I will not be working or treating patients. There are a lot of features that I like, but I really appreciate that I can reduce my startup costs initially using the free version.
Cons
It seemed awkward at first for me to block out holidays, but I think I've gotten the hang of it now. I wish I had more precise feedback, but I just kind of like this program overall, it works well for my purposes.
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great, but not excellent
Reviewed on 09/01/2018
Saves me TONS of time! People no longer text or call to make appointments- they all book online at...
Saves me TONS of time! People no longer text or call to make appointments- they all book online at their own convenience. The reminder system is fabulous. Hardly any missed appointments.
Pros
Easy to learn how to use. Clean, clear, concise. Clients seem to really like the ease of use. Looks very professional and links up nicely to my facebook page and website. Great for anyone transitioning into the online booking world that isn't overly "techy".
Cons
No invoicing capabilities. For this reason I will be switching to Jane in the future. If invoicing was built in, I would even pay more for this. The ability to do medical charting online is also why i'm drawn away from 10to8 and toward Jane. You guys allow individual "notes" per client, but it's not quite suitable for ongoing tracking/charting... Clients enter their info slightly differently and it creates a whole new profile, so some have muliple profiles going which doesn't allow me to look back at all of their appointments. On my customers end, this is great - other then them messaging more often than I'd like saying that it is not working...
- Industry: Financial Services Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
No live support!
Reviewed on 16/10/2020
Great product if you're technically savvy and can resolve your own problems. Sometimes email...
Great product if you're technically savvy and can resolve your own problems. Sometimes email support that takes days is not enough to resolve an immediate need.
Pros
Good features, good interface, but lacking good support.
Cons
No live telephone or chat support is available. When you have a problem it's all addressed via email and the last problem I had wound up with endless back and forth emails over the course of an entire week. I was begging for a quick live discussion because it was one of those problems where the person on the other end just wasn't getting it and it could have been resolved in several minutes live. They simply responded that no one is available for live support. I finally wound up resolving it myself after tinkering with the software, using trial and error. It took me over a week to solve my own problem. I'm going to be shopping for a new provider.
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Invaluable tool for a clinician's practice
Reviewed on 08/12/2022
Pros
I found the 10to8 change my life. By allowing me to schedule appointments from wherever I may be in the world, changing notifications to suit a given programme offered, syncing it with external calendars, and mailing relevant documents to clients 10to8 became a tool I cannot work without. The customer support has also been much better than in the early days so thank you [SENSITIVE CONTENT] and team - this means a lot to us!
Cons
Initially calendar syncing had to be done externally - this has now been resolved. I would like more flexibility re attaching documents in the basic plan as well as branding these forms with our own logos /footers and headers. Hope this will come in some time soon (fingers crossed emoji here).
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I love 10to8
Reviewed on 09/12/2022
Pros
It’s easy to use. It’s syncs with my calendar and sends reminders to my clients so I have minimal missed appointments
Cons
I cannot think of anything that I do not like about this software
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great!
Reviewed on 20/11/2022
Love it!
Love it!
Pros
Easy to use, clients do not need to log in each time to gain access!
Cons
I love it, hate the new updated look but I keep it on the old
- Industry: Insurance Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Awesome scheduling software, especially for new businesses
Reviewed on 22/01/2020
Very good. Customer service is responsive and timely.
Very good. Customer service is responsive and timely.
Pros
The interface is super easy to setup and you have the option of customizing with your own branding. Very to easy to integrate into websites as well.
Cons
I took a leave of absence for family reasons and After a period of time, they marked my account as inactive
Alternatives Considered
Acuity SchedulingReasons for Switching to Sign In Scheduling
Easier to use and cost- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Life is simple with 10to8
Reviewed on 31/03/2023
Outstanding. Thank You
Outstanding. Thank You
Pros
I would be lost without this super business tool. My customers love it so that is why I use it today.For non technical individuals you can not go wrong when setting up or administering the service 10t08 provide.
Cons
I have no grounds to not like the product, never caused any issues and helps increase and support my business.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Scheduling Service
Reviewed on 18/11/2022
Excellent experience overall.
Excellent experience overall.
Pros
Everything works as it is supposed to. The email and text message reminders are a huge help.
Cons
The emails notifications could include the contact information and answer to the booking questions.
Alternatives Considered
Calendly- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Administrative heaven for a new business
Reviewed on 18/11/2022
Really effective and easy to setup. I couldn’t be without it and couldn’t believe it was free! I...
Really effective and easy to setup. I couldn’t be without it and couldn’t believe it was free! I will happily pay soon as my business grows and I build a team who I know will also love how easily they can connect with their clients and calendars with 10to8. Reducing emails and admin has been such a benefit for me. I love it.
Pros
It has meant that I could create a number of different types of meetings for different clientele but through the same link. It synced easily with my zoom and automated meetings and reduces down a huge amount of administrative tasks and processes e.g. the email bouncing of when someone is available for a meeting.
Cons
Nothing. It’s been so helpful but I wish all the features could be free!
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Underrated quality booking software
Reviewed on 18/11/2022
Pros
I love how it gives you the best bang for your buck. So many features available and it keeps on improving.
Cons
It could look nicer design-wise but really it’s a very low need.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Take the hassle OUT of scheduling
Reviewed on 18/11/2022
10to8 helps me to solve appointment scheduling. It allows my customers the ability to book with me...
10to8 helps me to solve appointment scheduling. It allows my customers the ability to book with me based on available hours at their convenience. It keeps my appointments in one place and handles reminders for me. 10to8 has been a great partner in my business success.
Pros
I began using 10to8 to give my customers an opportunity to book appointments with me for my services. This turned out to be a huge win for myself and my customers. It allows me to keep all of my appointments in one place and the ability to not worry about reminders. This is truly a great software.
Cons
I really cannot find any cons for this software that I have found. For my purposes this software is next to none.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
We LOVE our 10to8 :-) Professional, simple, packed full of features - simply wouldn't be...
Reviewed on 12/05/2017
Professionalism, simplicity, ease of use.
Professionalism, simplicity, ease of use.
Pros
The support staff is always on hand to point in the right direction when we're exploring & exploiting 10to8 features to maximum advantage.
SMS notifications & reminders have slashed our 'No-Show' rates.
10to8 has truly made our business look & feel so much more professional than our competitors.
Online booking functionality is saving so much time answering and managing telephone calls & helps manage customers expectations on our time.
The ability to define numerous staff members availability, split our location into areas & view all in one place means we can effectively manage out conflicts for multiple resources.