Regiondo Reviews

Probably the best booking system in the market. Many features and designed on real customer's needs. Cannot imagine to work without

A bit expensive but quality is an investment not a cost. The mobile version should be enhanced a bit further

It has tons of integrations with OTA's and many additional features. Their support and the content they publish are also great.

Taking a percentage fee after each booking with no maximum amount per month is honestly not something I can agree on in principle, especially considering that in our plan we paid around 3.5% after every booking done through our own website, plus a fixed fee of EUR .50 per each ticket sold, plus monthly fee, plus cancellation fees sometimes, plus there was even a fee for receiving bookings from OTA's -- the total of this was around 5 to 7 percent of our total revenue that we paid in fees per month. This may be fine for a small business just starting out with yearly online bookings under 50k, but it amounts to a ton per month if you have a higher volume of bookings. I don't think it's reasonable to pay this much for a reservation system at a higher volume. This 5 to 7 percent amounts to a much higher percent of the profit margin itself. For our business, we found that there are other products that cost way less and have similar or even better functionality.

Everything is great and our work has been made easier!

I cannot think of something that I do not like about Regiondo! For whatever we ask and we want we have a solution!

Regiondo is very easy to use for the company but also for the customer

It's rigid and not very customizable. It has problem with multi-day products

The customer service is great, they answer you very fast and they are very nice.

We would like to find more languages, as catalan.

Online reservation.
Sending notes to the guest.

Something to pbe upgradd:
- Partial refunds
- Reservation changes, when there is a change of reservation is not possible to refund or take the difference.
- Availability modification, har to close a date using the calender.

Easy to use, efficient in centralising all reservations, no issues during busy season.

including new OTA's remains very much at our discretion. Little help from regiondo in opening new relationships. IE: ota's never respond to initial messages sent from platform. We need to contact them directly through to their central email addresss.

The software is easy to use and it's possibile to embed it in the web site of the organization.

The Stripe report about the weekly takings is not clear and difficult to check.
There's also a lack of some data for the Italian accounting regulations.
The combo offer is not flexible: you can't choose which offer book first.
You can't delete old ticket categories and the always appear when you add a new reservation.

It integrates very well with a lot of softwares (viator, getyourguide, ...), I liked the help of the customer support and liked also the graphic I have in the website.

I need to be able to let the customer choose the language of the experience is buying, and at the moment that the customer book an experience in English on X day at Y hour, on X day at Y hour only the English option remains active. To have that i had to make 2 differnt experiences in regiondo, and i had to separe and create different pages on my website to be sure to let the people book the experience in the language they prefer. Would be nice to let us personalize more gift vouchers. Oh, and invoices are very hard to understand.

We had issues regarding the software because many bugs, etc but Regiondo team reacting quickly and trying to resolve the problems. It's a very good engine.

We have very serious issues regarding invoices and receipts to customers due Regiondo is not adapting anything from East-European tax rules. For no we have to move serious efforts to have the Regiondo into our bookkeeping. After many months of complaining we still don't have from them an invoice list... I do not suggest the software for East European companies because you'll be in big trouble trying bookkeeping the Regiondo bookings. And is no API to connect for a local online invoicing software. Of course is not a point for those who don't want to report the incomings for the local tax authorithies.

Product well done, simple and intuitive in programming and easy in daily use.
Excellent Italian assistance.

Problems on multi-user mail and often all users receive emails not addressed to them.
The smartphone app would have to be reviewed

it is easy, complete and much easy for our client

how it's easier than other product online

The software is very easy to use when you get used to it, it is very efficient and I felt like it made a big difference on bookings :)

The only thing i did not like is that when clients are asked to put in there phone number it is not mandatory to put in there country code, a number without a country code is there for nothing.

I like the semplicity to use the web site with the possibility of having a calendar with reservations and multiple ways to validate the tickets.

unfortunately I encountered some problems with the mobile app, but that were bypassed usingf the website

For bookings I think it's the best software solution I have seen

Once in a while, they are bugs in that system

User-friendly;
High value for money;
Customized according to our website;
Support Team reacts promptly.

If you have different languages per product you have to upload the pictures for language and not only once.